Xerox DocuCentre SC2020 User Manual - page 272
Problem Solving
Xerox
®
DocuCentre
®
SC2020
User Guide
269
Striped patterns appear
in copies.
The document's
enlargement factor is too
large.
When making enlarged copies, some
enlargement factors can create striped
patterns. Adjust the copy enlargement factor.
Refer to
Copies are out of
position or crooked
You have not placed the
document correctly.
Place the document correctly.
Refer to
The document feeder's
document guides are
misaligned.
Place the document correctly, moving the
document guides into contact with the edges
of the document.
You have not mounted
the tray securely.
Mount the tray by inserting it securely all the
way into the device.
The paper guides of Tray
5 (bypass) are
misaligned.
Place the document correctly, moving the
document guides into contact with the edges
of the document.
The document size is not
correct.
Check the document size set correctly.
Refer to
The paper size is not
correct.
Check the paper size set correctly.
Refer to
The copy is not the
desired size.
The document glass
cover or document glass
is dirty.
Clean the document glass cover or document
glass.
Refer to
Cleaning the Document Glass Cover
The document is a
transparency or highly
translucent medium.
Place a sheet of white paper over the
document before copying.
Refer to
The document has
shifted out of position.
Place the document correctly.
Refer to
The document feeder's
document guides are
misaligned.
Place the document correctly, moving the
document guides into contact with the edges
of the document.
Refer to
The document is creased.
Smooth out the document and place it again
correctly.
Refer to
The edges of copies are
cut off.
The document exceeds
the printable area.
Adjust the reduction/enlargement factor to
reduce the copy slightly.
Symptoms
Possible Cause
Remedy