122
6 Troubleshooting
6.3
Printing Problems
Symptom
Cause/Remedy
The
lamp is
blinking.
An error that cannot be resolved by users occurred. Copy down the error message or
error code displayed on the control panel, switch the power off, unplug the power code
from the power outlet, and contact your Customer Support Center or your dealer.
The
lamp is lit.
Is an error message displayed on the control panel?
Follow the instructions in the message and clear the error.
Requested a print job, but the
lamp does not
light or blink.
Is the interface cable firmly plugged in?
Switch the power off, and check if the interface cable is firmly plugged in.
Is the printer in the offline or menu state?
If the printer is offline, press the
button to switch it to online. If the menu
screen is displayed, press the