Xerox Wide Format 6604 User Manual - page 195
Media Jams
If media jams occur, the machine stops, an alarm sounds, and an error message displays
on the Touch Screen. Remove the jammed media according to the message displayed.
Media jams can be cleared with the machine still on. When the power is turned off, all
information stored to the machine’s memory is erased.
NOTE
Always check the Touch Screen message to identify the location of a media jam
before attempting to remedy the problem. Opening a media tray before knowing
the media jam location may tear the media, leaving pieces inside the machine. This
condition may cause machine malfunctions.
Gently remove the media, taking care not to tear it. If media is torn while it is being
removed from the machine, remove all torn pieces. Make sure that no media scraps
remain inside the machine.
NOTE
If a piece of jammed media remains inside the machine, the media jam message
does not disappear from the Touch Screen.
If a media jam message displays again after you have cleared the media jam, media is
probably jammed at another location. Clear this by following the message’s instructions.
When you finish cleaning a media jam, printing automatically resumes from the state
before the media jam occurred.
WARNING
When removing jammed media, make sure that no pieces of torn media are left in
the machine. A piece of media remaining in the machine potentially could cause a
fire.
WARNING
If a sheet of media is wrapped around the heat roller, or the jammed media is difficult
or impossible to see, do not try to remove it yourself. Doing so may cause injuries or
burns. Switch off the machine immediately and contact your Xerox Customer Support
Center.
CAUTION
Do not touch the components inside the machine. Doing so can cause print defects.
Media Jams in Roll 1 or Roll 2
The following describes how to clear media jams that occur in Roll 1 or Roll 2.
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Wide Format 6604/6605 Solution
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