1. DL manuals
  2. Xerox
  3. Printer
  4. WorkCentre 7220
  5. User Giude

Xerox WorkCentre 7220 User Giude

Manual is about: Color Multifunction Printer

Summary of WorkCentre 7220

  • Page 1

    Xerox ® workcentre ® 7220 / 7225 user guide guide d'utilisation xerox workcentre 7220 / 7225 multifunction printer imprimante multifonction italiano guida per l’utente deutsch benutzerhandbuch español guía del usuario português guia do usuário nederlands gebruikershandleiding svenska användarhandbok...

  • Page 2

    © 2013 xerox corporation. All rights reserved. Unpublished rights reserved under the copyright laws of the united states. Contents of this publication may not be reproduced in any form without permission of xerox corporation. Copyright protection claimed includes all forms of matters of copyrightabl...

  • Page 3

    Workcentre 7220/7225 multifunction printer 3 user guide contents 1 safety 11 notices and safety ....................................................................................................................................................... 12 general guidelines .................................

  • Page 4

    Contents 4 workcentre 7220/7225 multifunction printer user guide physically connecting the printer to the network .................................................................................... 38 connecting to a telephone line ......................................................................

  • Page 5

    Contents workcentre 7220/7225 multifunction printer 5 user guide managing jobs in centreware internet services ..................................................................................... 77 printing features .....................................................................................

  • Page 6

    Contents 6 workcentre 7220/7225 multifunction printer user guide creating a private folder ................................................................................................................................. 125 retrieving scan files ........................................................

  • Page 7

    Contents workcentre 7220/7225 multifunction printer 7 user guide routine maintenance ................................................................................................................................................ 177 replacing staple cartridges .........................................

  • Page 8

    Contents 8 workcentre 7220/7225 multifunction printer user guide printer configurations and options ..................................................................................................................... 236 standard features ...............................................................

  • Page 9

    Contents workcentre 7220/7225 multifunction printer 9 user guide battery removal .................................................................................................................................................. 263 other countries........................................................

  • Page 11

    Workcentre 7220/7225 multifunction printer 11 user guide this chapter includes: • notices and safety .......................................................................................................................................................... 12 • electrical safety ........................

  • Page 12

    Safety 12 workcentre 7220/7225 multifunction printer user guide notices and safety please read the following instructions carefully before operating your printer. Refer to these instructions to ensure the continued safe operation of your printer. Your xerox ® printer and supplies are designed and te...

  • Page 13

    Safety workcentre 7220/7225 multifunction printer 13 user guide electrical safety please read the following instructions carefully before operating your printer. Refer to these instructions to ensure the continued safe operation of your printer. Your xerox ® printer and supplies are designed and tes...

  • Page 14

    Safety 14 workcentre 7220/7225 multifunction printer user guide emergency turn off if any of the following conditions occur, turn off the printer immediately and disconnect the power cord from the electrical outlet. Contact an authorized xerox service representative to correct the problem if: • the ...

  • Page 15

    Safety workcentre 7220/7225 multifunction printer 15 user guide operational safety your printer and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards. Your attention to the ...

  • Page 16

    Safety 16 workcentre 7220/7225 multifunction printer user guide printer supplies • use the supplies designed for your printer. The use of unsuitable materials can cause poor performance and a possible safety hazard. • follow all warnings and instructions marked on, or supplied with, the product, opt...

  • Page 17

    Safety workcentre 7220/7225 multifunction printer 17 user guide maintenance safety • do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer. • do not use aerosol cleaners. Clean with a dry lint-free cloth only. • do not burn any co...

  • Page 18

    Safety 18 workcentre 7220/7225 multifunction printer user guide printer symbols symbol description warning or caution: ignoring this warning could cause serious injury or even death. Ignoring this caution could damage property. Hot surface on or in the printer. Use caution to avoid personal injury. ...

  • Page 19

    Safety workcentre 7220/7225 multifunction printer 19 user guide environmental, health, and safety contact information for more information on environment, health, and safety in relation to this xerox product and supplies, contact the following customer help lines: united states: 1-800 828-6571 canad...

  • Page 21

    Workcentre 7220/7225 multifunction printer 21 user guide this chapter includes: • parts of the printer ........................................................................................................................................................... 22 • information pages .....................

  • Page 22

    Features 22 workcentre 7220/7225 multifunction printer user guide parts of the printer this section includes: • left front view .................................................................................................................................................................. 22 • righ...

  • Page 23

    Features workcentre 7220/7225 multifunction printer 23 user guide 1. Tray 5 with extension tray 2. Stylus holder 3. Stylus 4. Document cover 5. Document glass 6. Control panel 7. Center output tray 8. Output tray 9. Secondary power switch 10. Front door 11. Trays 1–4 12. Locking casters right rear v...

  • Page 24

    Features 24 workcentre 7220/7225 multifunction printer user guide telephone and fax connection 1. Line 1 2. Line 2 internal components.

  • Page 25

    Features workcentre 7220/7225 multifunction printer 25 user guide 1. Second bias transfer roller 2. Fuser 3. Toner cartridges 4. Transfer belt 5. Main power switch 6. Drum cartridges 7. Laser window cleaning wand 8. Drum cartridge cover 9. Drum cartridge cover release lever 10. Waste container docum...

  • Page 26

    Features 26 workcentre 7220/7225 multifunction printer user guide 1. Services home provides access to printer features, such as copy, scan, and fax, on the touch screen. 2. Touch screen displays information, and provides access to printer functions. 3. Log in/out provides access to password-protecte...

  • Page 27

    Features workcentre 7220/7225 multifunction printer 27 user guide integrated office finisher 1. Staple cartridge 2. Finisher front door 3. Finisher top cover 4. Center tray 5. Integrated office finisher.

  • Page 28

    Features 28 workcentre 7220/7225 multifunction printer user guide office finisher lx 1. Front transport cover 2. Hole punch waste container (optional) 3. Hole punch unit (optional) 4. Center tray 5. Right tray attachment 6. Booklet maker (optional) 7. Booklet maker side cover (optional) 8. Booklet m...

  • Page 29

    Features workcentre 7220/7225 multifunction printer 29 user guide information pages your printer has a printable set of information pages stored on its internal hard drive. Information pages include configuration and font information, demonstration pages, and more. 1. At the printer control panel, p...

  • Page 30

    Features 30 workcentre 7220/7225 multifunction printer user guide administration features this section includes: • accessing the printer....................................................................................................................................................... 30 • centrew...

  • Page 31

    Features workcentre 7220/7225 multifunction printer 31 user guide authorization authorization is the function of specifying the features that you are allowed to access, and the process of approving or disapproving your access. The system administrator can configure the printer to allow you to access...

  • Page 32

    Features 32 workcentre 7220/7225 multifunction printer user guide logging in to centreware internet services 1. At your computer, open a web browser, in the address field, type the ip address of the printer, then press enter or return. Note: if you do not know the ip address of your printer, see fin...

  • Page 33

    Features workcentre 7220/7225 multifunction printer 33 user guide finding the ip address of the printer you can view the ip address of your printer on the control panel or on the configuration report. On the configuration report, ip address information is located in the connectivity protocols sectio...

  • Page 34

    Features 34 workcentre 7220/7225 multifunction printer user guide more information you can obtain more information about your printer from these sources: resource location installation guide packaged with the printer. Other documentation for your printer www.Xerox.Com/office/wc7220_wc7225docs recomm...

  • Page 35

    Features workcentre 7220/7225 multifunction printer 35 user guide welcome center if you need assistance during or after printer installation, visit the xerox ® website for online solutions and support at www.Xerox.Com/office/worldcontacts . If you require further assistance, contact the xerox ® welc...

  • Page 37

    Workcentre 7220/7225 multifunction printer 37 user guide this chapter includes: • installation and setup overview ................................................................................................................................ 38 • modifying general settings ............................

  • Page 38

    Installation and setup 38 workcentre 7220/7225 multifunction printer user guide installation and setup overview before printing, your computer and the printer must be plugged in, turned on, and connected. Configure the initial settings of the printer, then install the driver software and utilities o...

  • Page 39

    Installation and setup workcentre 7220/7225 multifunction printer 39 user guide turning the printer on and off this printer has two power switches. The main power switch located behind the front door controls the main power to the printer. The secondary power switch on the top of the printer control...

  • Page 40

    Installation and setup 40 workcentre 7220/7225 multifunction printer user guide 3. Close the front door. 4. Turn on the secondary power switch. Note: when the optional office finisher lx is installed, the secondary power switch is behind a clear plastic door. Secondary power switch secondary power s...

  • Page 41

    Installation and setup workcentre 7220/7225 multifunction printer 41 user guide usb cover to prevent users from accessing the usb port on the front of the printer, install the usb cover. While the cover prevents physical access to the usb port, the port is still active. For details on enabling or di...

  • Page 42

    Installation and setup 42 workcentre 7220/7225 multifunction printer user guide modifying general settings you can modify printer settings such as the language, date and time, units of measurement, display brightness, and startup page from the control panel. 1. At the printer control panel, press th...

  • Page 43

    Installation and setup workcentre 7220/7225 multifunction printer 43 user guide setting the date and time at the control panel 1. At the printer control panel, press the machine status button, then touch the tools tab. 2. Touch device settings > general > date and time. Note: if this feature does no...

  • Page 44

    Installation and setup 44 workcentre 7220/7225 multifunction printer user guide installing the software this section includes: • operating system requirements ............................................................................................................................... 44 • installi...

  • Page 45

    Installation and setup workcentre 7220/7225 multifunction printer 45 user guide 8. If your printer still does not appear in the list of discovered printers, and you know the ip address: a. Click the network printer icon at the top of the window. B. Enter the ip address or the dns name of the printer...

  • Page 46

    Installation and setup 46 workcentre 7220/7225 multifunction printer user guide 9. From the list of discovered printers, select your printer, then click next. If your printer does not appear in the list of discovered printers: a. Click the network printer icon. B. Type the ip address of your printer...

  • Page 47

    Installation and setup workcentre 7220/7225 multifunction printer 47 user guide f. To begin downloading, click the start button. G. In the notes below the driver package that you selected, click the link for the installation guide, then follow the installation instructions. Notes: • to load linux pr...

  • Page 49

    Workcentre 7220/7225 multifunction printer 49 user guide this chapter includes: • supported paper ............................................................................................................................................................... 50 • loading paper ..........................

  • Page 50

    Paper and media 50 workcentre 7220/7225 multifunction printer user guide supported paper this section includes: • recommended media .................................................................................................................................................... 50 • ordering paper...

  • Page 51

    Paper and media workcentre 7220/7225 multifunction printer 51 user guide paper that can damage your printer some paper and other media types can cause poor output quality, increased paper jams, or damage your printer. Do not use the following: • rough or porous paper • inkjet paper • non-laser gloss...

  • Page 52

    Paper and media 52 workcentre 7220/7225 multifunction printer user guide supported paper types and weights for 1-sided printing trays types and weights trays 1–5 plain, bond, hole punched, letterhead, pre-printed, recycled, plain reloaded, and custom (60–105 g/m²) lightweight cardstock, and lightwei...

  • Page 53

    Paper and media workcentre 7220/7225 multifunction printer 53 user guide supported paper sizes and weights for automatic 2-sided printing minimum maximum size 128 x 140 mm (5 x 5.5 in.) 297 x 432 mm (11.7 x 17 in.) weight 75 g/m² 169 g/m² supported custom paper sizes tray number paper sizes, minimum...

  • Page 54

    Paper and media 54 workcentre 7220/7225 multifunction printer user guide loading paper this section includes: • loading paper in trays 1–4 .......................................................................................................................................... 54 • loading paper in ...

  • Page 55

    Paper and media workcentre 7220/7225 multifunction printer 55 user guide 5. Flex the sheets back and forth and fan them, then align the edges of the stack on a level surface. This procedure separates any sheets that are stuck together and reduces the possibility of jams. Note: to avoid jams and misf...

  • Page 56

    Paper and media 56 workcentre 7220/7225 multifunction printer user guide 7. Adjust the length and width guides to fit the paper. 8. Close the tray. 9. Do one of the following: − to confirm the paper size, type, and color when a tray is set to fully adjustable, touch confirm. − to select a new paper ...

  • Page 57

    Paper and media workcentre 7220/7225 multifunction printer 57 user guide loading paper in tray 5 1. Open tray 5 and pull out the extension tray for larger sizes. If already opened, remove any paper that is a different size or type. 2. Move the width guides to the edges of the tray. 3. Flex the sheet...

  • Page 58

    Paper and media 58 workcentre 7220/7225 multifunction printer user guide − load transparencies face down with the long edge, or stripe, leading into the printer. − for short-edge feed, insert letterhead and pre-printed paper face up with the top edge leading into the printer. Load hole punched paper...

  • Page 59

    Paper and media workcentre 7220/7225 multifunction printer 59 user guide setting the guide locks in the 500-sheet adjustable trays you can adjust the guides in trays 1–4 to accommodate standard or custom paper sizes. In the standard position, the guides move into the supported standard paper setting...

  • Page 60

    Paper and media 60 workcentre 7220/7225 multifunction printer user guide 4. Replace the retainer and snap it into place. 5. Load the custom-size paper in the tray. The tray guides move in 1 mm increments. Changing paper size, type, and color when trays 1–4 are set to adjustable mode, open the select...

  • Page 61

    Paper and media workcentre 7220/7225 multifunction printer 61 user guide printing on special paper this section includes: • envelopes .........................................................................................................................................................................

  • Page 62

    Paper and media 62 workcentre 7220/7225 multifunction printer user guide loading envelopes in tray 5 1. Open tray 5 and remove any paper that is a different size or type. 2. Move the width guides to the edges of the tray. 3. Load the envelopes face down with the flaps closed: − load envelopes up to ...

  • Page 63

    Paper and media workcentre 7220/7225 multifunction printer 63 user guide loading the envelope tray 1. Pull out the envelope tray until it stops. 2. Load the envelopes in the envelope tray with the flaps closed, flaps down, and on the leading edge, toward the left. Notes: • maximum stack height of 43...

  • Page 64

    Paper and media 64 workcentre 7220/7225 multifunction printer user guide guidelines for printing labels • use labels designed for laser printing. • do not use vinyl labels. • do not feed a sheet of labels through the printer more than once. • do not use dry gum labels. • print only on one side of th...

  • Page 65

    Paper and media workcentre 7220/7225 multifunction printer 65 user guide 3. For short-edge feed, load labels face up with the top edge facing to the right. 4. Close the tray. Set the paper size, type, and color at the control panel. For details, see changing paper size, type, and color on page 60. L...

  • Page 66

    Paper and media 66 workcentre 7220/7225 multifunction printer user guide 3. Load the labels in the tray. Do one of the following: − for long-edge feed, load labels face down with the top edge toward the front of the tray. − for short-edge feed, load labels face down with the top edge to the left. No...

  • Page 67

    Paper and media workcentre 7220/7225 multifunction printer 67 user guide 4. Adjust the width guides until they touch the edges of the paper. 5. When prompted, select an option: − to confirm the paper type and size, touch confirm. − to select a new paper size, touch size. To select a new paper type, ...

  • Page 68

    Paper and media 68 workcentre 7220/7225 multifunction printer user guide transparencies you can print transparencies from tray 5. Guidelines for printing on transparencies • remove all paper before loading transparencies in the tray. • handle transparencies by the edges using both hands. Fingerprint...

  • Page 69

    Workcentre 7220/7225 multifunction printer 69 user guide this chapter includes: • printing overview ............................................................................................................................................................. 70 • selecting printing options .............

  • Page 70

    Printing 70 workcentre 7220/7225 multifunction printer user guide printing overview before printing, your computer and the printer must be plugged in, turned on, and connected to an active network. Make sure that you have the correct print driver software installed on your computer. For details, see...

  • Page 71

    Printing workcentre 7220/7225 multifunction printer 71 user guide selecting printing options this section includes: • print driver help................................................................................................................................................................ 71 •...

  • Page 72

    Printing 72 workcentre 7220/7225 multifunction printer user guide for example, if you want to print on both sides of the paper for most jobs, specify 2-sided printing in printing preferences. To select default printing options: 1. Navigate to the list of printers on your computer: − for windows xp s...

  • Page 73

    Printing workcentre 7220/7225 multifunction printer 73 user guide − stacker tray selects the finisher output tray. 4. Do one of the following: − to save the settings, click the arrow to the right of the saved settings field at the bottom of the window, then click ok. − to send the job to the printer...

  • Page 74

    Printing 74 workcentre 7220/7225 multifunction printer user guide 4. To send the job to the printer, click ok. Saving a set of commonly used printing options for macintosh you can define and save a set of options, so that you can apply them to future print jobs. To save a set of printing options: 1....

  • Page 75

    Printing workcentre 7220/7225 multifunction printer 75 user guide managing jobs this section includes: • managing jobs at the control panel ........................................................................................................................ 75 • managing secure and held print job...

  • Page 76

    Printing 76 workcentre 7220/7225 multifunction printer user guide to delete a job: 1. At the control panel, press the job status button. 2. From any of the job type tabs, touch the job. 3. Touch delete. Notes: • the system administrator can restrict users from deleting jobs. If a system administrato...

  • Page 77

    Printing workcentre 7220/7225 multifunction printer 77 user guide managing jobs in centreware internet services you can view a list of active jobs and delete print jobs from the active jobs list in centreware internet services. You can also print, copy, move, or delete saved jobs. For details, see t...

  • Page 78

    Printing 78 workcentre 7220/7225 multifunction printer user guide printing features this section includes: • printing on both sides of the paper .......................................................................................................................... 78 • selecting paper options for...

  • Page 79

    Printing workcentre 7220/7225 multifunction printer 79 user guide portrait landscape portrait 2-sided print portrait 2-sided print, flip on short edge landscape 2-sided print landscape 2-sided print, flip on short edge selecting paper options for printing there are two ways to select the paper for y...

  • Page 80

    Printing 80 workcentre 7220/7225 multifunction printer user guide gutter creep using image options the image options control the way the printer uses color to produce your document. The windows postscript and the macintosh drivers provide the widest range of color controls and corrections. Each syst...

  • Page 81

    Printing workcentre 7220/7225 multifunction printer 81 user guide printing cover pages a cover page is the first or last page of a document. You can select paper sources for the cover pages that are different from the source used for the body of a document. For example, you can use your company lett...

  • Page 82

    Printing 82 workcentre 7220/7225 multifunction printer user guide • pages specifies the page or range of pages that use the exception page characteristics. Separate individual pages or page ranges with commas. Specify pages within a range with a hyphen. For example, to specify pages 1, 6, 9, 10, and...

  • Page 83

    Printing workcentre 7220/7225 multifunction printer 83 user guide printing watermarks a watermark is special purpose text that can be printed across one or more pages. For example, you can add a word like copy, draft, or confidential as a watermark instead of stamping it on a document before distrib...

  • Page 84

    Printing 84 workcentre 7220/7225 multifunction printer user guide 4. Click pages, then select the pages on which to print the watermark: − print on all pages prints the watermark on all pages of your document. − print on page 1 only prints the watermark only on the first page of the document. 5. Cli...

  • Page 85

    Printing workcentre 7220/7225 multifunction printer 85 user guide selecting job completion notification for windows you can select to be notified when your job finishes printing. A message appears on your computer screen with the name of the job and the name of the printer where it was printed. Note...

  • Page 86

    Printing 86 workcentre 7220/7225 multifunction printer user guide printing special job types this section includes: • secure print ........................................................................................................................................................................ ...

  • Page 87

    Printing workcentre 7220/7225 multifunction printer 87 user guide 10. Select another tab or click ok. 11. To send the job to the printer, in the print window, select the number of copies to print, then click ok or print. Releasing a secure print 1. At the control panel, press the job status button. ...

  • Page 88

    Printing 88 workcentre 7220/7225 multifunction printer user guide 9. After reviewing the copy, use the printer control panel to print or delete the remaining copies. Note: you can use sample set as a part of the earth smart settings. In earth smart settings, set sample set as your default job type. ...

  • Page 89

    Printing workcentre 7220/7225 multifunction printer 89 user guide sending a public saved job 1. On the printing options tab, from the job type list, select saved job. 2. In the saved job window, for job name, do one of the following: − type a name for the job. − click the arrow to the right of the f...

  • Page 90

    Printing 90 workcentre 7220/7225 multifunction printer user guide sending a private saved job 1. On the printing options tab, from the job type list, select saved job. 2. In the saved job window, for job name, do one of the following: − type a name for the job. − click the arrow to the right of the ...

  • Page 91

    Printing workcentre 7220/7225 multifunction printer 91 user guide held print jobs jobs can be held or paused for various reasons. For example, if the printer is out of paper, the job holds. If you send a sample job, the first copy of the job prints and the rest of the copies hold until you release t...

  • Page 92

    Printing 92 workcentre 7220/7225 multifunction printer user guide print from print from allows printing of documents stored on the printer, on a computer on a network, or on a usb flash drive. Printing from a usb flash drive you can print .Pdf, .Tiff, and .Xps files directly from a usb flash drive. ...

  • Page 93

    Printing workcentre 7220/7225 multifunction printer 93 user guide printing from mailbox print from mailbox allows you to print a file that is stored in a folder on the printer hard drive. To print from a mailbox: 1. At the control panel, press the services button, then touch print from. 2. Select ma...

  • Page 95

    Workcentre 7220/7225 multifunction printer 95 user guide this chapter includes: • basic copying .................................................................................................................................................................... 96 • selecting copy settings .............

  • Page 96

    Copying 96 workcentre 7220/7225 multifunction printer user guide basic copying 1. To clear previous settings, press the yellow clear all button on the control panel. 2. Load your original documents: − use the document glass for single pages or paper that cannot be fed using the document feeder. Plac...

  • Page 97

    Copying workcentre 7220/7225 multifunction printer 97 user guide document feeder • insert originals face up, with page one on top. • the confirmation indicator illuminates when you load the originals correctly. • adjust the paper guides so they fit against the originals. • the document feeder accept...

  • Page 98

    Copying 98 workcentre 7220/7225 multifunction printer user guide selecting copy settings this section includes: • basic settings .................................................................................................................................................................... 99 • i...

  • Page 99

    Copying workcentre 7220/7225 multifunction printer 99 user guide basic settings this section includes: • selecting color or black and white copies ............................................................................................................. 99 • reducing or enlarging the image .........

  • Page 100

    Copying 100 workcentre 7220/7225 multifunction printer user guide • to reduce or enlarge the percentage using the alphanumeric keypad, touch the current displayed value. • presets (x-y%) allow you to select from a list of preset values. Touch more for additional preset values. • to center the image ...

  • Page 101

    Copying workcentre 7220/7225 multifunction printer 101 user guide − a message appears on the control panel when it is time to place the next original on the document glass. Selecting collated copies you can automatically collate multi-page copy jobs. For example, when making three 1-sided copies of ...

  • Page 102

    Copying 102 workcentre 7220/7225 multifunction printer user guide image-quality settings this section includes: • specifying the original type ..................................................................................................................................... 102 • adjusting brightn...

  • Page 103

    Copying workcentre 7220/7225 multifunction printer 103 user guide automatically suppressing background variation when scanning originals printed on thin paper, text or images printed on one side of the paper can be seen on the other side. Use the auto suppression setting to reduce the sensitivity of...

  • Page 104

    Copying 104 workcentre 7220/7225 multifunction printer user guide adjusting the color balance if you have a color original, you can adjust the balance of the printing colors between cyan, magenta, yellow, and black before printing your copy. To adjust the color balance: 1. Press the services home bu...

  • Page 105

    Copying workcentre 7220/7225 multifunction printer 105 user guide layout settings this section includes: • specifying the orientation of the original ........................................................................................................... 105 • specifying the size of the original ...

  • Page 106

    Copying 106 workcentre 7220/7225 multifunction printer user guide note: you must use the document glass to make copies from books, magazines, or other bound documents. Do not place bound originals in the document feeder. To set up book copying: 1. Press the services home button, then touch copy. 2. ...

  • Page 107

    Copying workcentre 7220/7225 multifunction printer 107 user guide 1. Press the services home button, then touch copy. 2. Touch the layout adjustment tab, then touch edge erase. 3. On the edge erase screen, select an option: − all edges erases all four edges by the same amount. To specify the amount ...

  • Page 108

    Copying 108 workcentre 7220/7225 multifunction printer user guide output format settings this section includes: • creating a booklet ......................................................................................................................................................... 108 • includi...

  • Page 109

    Copying workcentre 7220/7225 multifunction printer 109 user guide to select the type of covers and the tray to use for the cover paper: 1. Press the services home button, then touch copy. 2. Under paper supply, touch the tray containing the paper for the body pages of the job. 3. Touch the output fo...

  • Page 110

    Copying 110 workcentre 7220/7225 multifunction printer user guide adding inserts you can insert blank pages or pre-printed sheets in specific locations in your copy job. You must specify the tray containing the inserts. Note: the paper used for the inserts must have the same width as the paper used ...

  • Page 111

    Copying workcentre 7220/7225 multifunction printer 111 user guide 4. On the exceptions screen, touch the beginning page number field. Then use the alphanumeric keypad to enter the starting value for the range of the exception pages. 5. Touch the ending page number field, then use the alphanumeric ke...

  • Page 112

    Copying 112 workcentre 7220/7225 multifunction printer user guide d. Touch an arrow to position the selected comment in the header or footer. The sample page shows the location of the comment. E. Touch ok. F. To change the text formatting, touch format & style, choose the desired settings, then touc...

  • Page 113

    Copying workcentre 7220/7225 multifunction printer 113 user guide printing multiple pages per side you can copy a single page and have it print multiple times onto one or both sides of the paper. The printer reduces the pages proportionally to fit. To print multiple original pages on a side: 1. Pres...

  • Page 114

    Copying 114 workcentre 7220/7225 multifunction printer user guide id card copying this section includes: • copying an id card ....................................................................................................................................................... 114 • selecting color ...

  • Page 115

    Copying workcentre 7220/7225 multifunction printer 115 user guide selecting color or black and white copies if the original document contains color, you can create color or black and white copies. To select the output color: 1. Press the services home button, then touch id card copy. 2. Touch the id...

  • Page 116

    Copying 116 workcentre 7220/7225 multifunction printer user guide selecting the paper tray select a paper tray loaded with the desired paper to make copies on letterhead, colored paper, transparencies, or different paper sizes. To select the tray to use for id card copies: 1. Press the services home...

  • Page 117

    Copying workcentre 7220/7225 multifunction printer 117 user guide automatically suppressing background variation when scanning originals printed on thin paper, text or images printed on one side of the paper can be seen on the other side. Use the auto suppression setting to reduce the sensitivity of...

  • Page 118

    Copying 118 workcentre 7220/7225 multifunction printer user guide advanced copying this section includes: • building a copy job ....................................................................................................................................................... 118 • printing a sam...

  • Page 119

    Copying workcentre 7220/7225 multifunction printer 119 user guide printing a sample copy you can print a test copy of a complex copy job, before printing multiple copies. This feature prints a single copy and holds the remaining copies. After you inspect the sample, you can print or cancel the remai...

  • Page 121

    Workcentre 7220/7225 multifunction printer 121 user guide this chapter includes: • basic scanning ................................................................................................................................................................ 122 • scanning to a folder .................

  • Page 122

    Scanning 122 workcentre 7220/7225 multifunction printer user guide basic scanning the scanning feature provides several methods for scanning and storing an original document. The scanning procedure using your printer differs from that of desktop scanners. The printer is connected typically to a netw...

  • Page 123

    Scanning workcentre 7220/7225 multifunction printer 123 user guide document glass • lift the document feeder cover and place the first page face down in the upper left corner of the document glass. • align the originals to the matching paper size printed on the edge of the glass. • the document glas...

  • Page 124

    Scanning 124 workcentre 7220/7225 multifunction printer user guide scanning to a folder this section includes: • scanning to the public folder .................................................................................................................................... 124 • scanning to a priv...

  • Page 125

    Scanning workcentre 7220/7225 multifunction printer 125 user guide scanning to a private folder the system administrator creates private folders on the printer. Private folders can require a password. You can use centreware internet services to create your own private folders. For details, see creat...

  • Page 126

    Scanning 126 workcentre 7220/7225 multifunction printer user guide retrieving scan files to retrieve your scanned images, use centreware internet services to copy the scan files from the printer to your computer. To retrieve your scan files: 1. At your computer, open a web browser, in the address fi...

  • Page 127

    Scanning workcentre 7220/7225 multifunction printer 127 user guide scanning to network file repositories this section includes: • scanning to a predefined network file repository ........................................................................................... 127 • adding a scan destinati...

  • Page 128

    Scanning 128 workcentre 7220/7225 multifunction printer user guide adding a scan destination 1. At your computer, open a web browser, in the address field, type the ip address of the printer, then press enter or return. 2. Click the scan tab. 3. In the display area, select templates. 4. Under templa...

  • Page 129

    Scanning workcentre 7220/7225 multifunction printer 129 user guide scanning to your home directory the scan to home feature allows you to scan an image to your home directory. Note: to use the scan to home function, you must log in with a valid user name and passcode. For details, see logging in on ...

  • Page 130

    Scanning 130 workcentre 7220/7225 multifunction printer user guide setting scan options this section includes: • changing the basic scan settings ........................................................................................................................... 130 • selecting advanced setti...

  • Page 131

    Scanning workcentre 7220/7225 multifunction printer 131 user guide to select advanced settings: 1. Press the services home button, then touch workflow scanning. 2. Touch the advanced settings tab. 3. To adjust brightness, sharpness, and saturation: a. Touch image options. B. On the image options scr...

  • Page 132

    Scanning 132 workcentre 7220/7225 multifunction printer user guide selecting layout adjustments layout adjustments provide additional settings for the size and orientation of the original, and erasing the edges. To select layout adjustments: 1. Press the services home button, then touch workflow sca...

  • Page 133

    Scanning workcentre 7220/7225 multifunction printer 133 user guide selecting filing options filing options provide additional settings for naming images, selecting image formats, and selecting behavior when a file name exists. To select filing options: 1. Press the services home button, then touch w...

  • Page 134

    Scanning 134 workcentre 7220/7225 multifunction printer user guide 4. Program and scan the first segment: a. Load the originals for the first segment. B. Press the green start button on the control panel. Note: if a password is required, contact the system administrator. 5. Program and scan addition...

  • Page 135

    Scanning workcentre 7220/7225 multifunction printer 135 user guide scanning to a usb flash drive 1. Load the original on the document glass or in the document feeder. 2. Insert your usb flash drive in the usb port on the printer control panel. Note: if the usb flash drive is already in the usb memor...

  • Page 136

    Scanning 136 workcentre 7220/7225 multifunction printer user guide scanning to an email address this section includes: • sending a scanned image to an email address ................................................................................................ 136 • setting email options .............

  • Page 137

    Scanning workcentre 7220/7225 multifunction printer 137 user guide setting email options you can change the following email settings: • file name • file format • message • reply to to change the email options: 1. Load the original on the document glass or in the document feeder. 2. Press the service...

  • Page 138

    Scanning 138 workcentre 7220/7225 multifunction printer user guide scanning to a destination this section includes: • sending a scanned image to a destination ........................................................................................................ 138 use scan to destination to send ...

  • Page 139

    Scanning workcentre 7220/7225 multifunction printer 139 user guide scanning to a computer if the system administrator enables remote start in centreware internet services, you can scan images directly from the scanner to a pc. Using microsoft clip organizer, you can scan, import, and store images fr...

  • Page 140

    Scanning 140 workcentre 7220/7225 multifunction printer user guide using one-touch scanning one-touch scanning allows you to scan a document to a selected location with the touch of a button. Before you can use one-touch scanning, the system administrator must configure the scanning template and ena...

  • Page 141

    Workcentre 7220/7225 multifunction printer 141 user guide this chapter includes: • basic faxing ..................................................................................................................................................................... 142 • sending an embedded fax ...........

  • Page 142

    Faxing 142 workcentre 7220/7225 multifunction printer user guide basic faxing you can send a fax in one of four ways: • fax, or embedded fax, scans the document and sends it directly to a fax machine. • server fax scans the document and sends it to a fax server, which transmits the document to a fax...

  • Page 143

    Faxing workcentre 7220/7225 multifunction printer 143 user guide document glass • lift the document feeder cover and place the first page face down in the upper left corner of the document glass. • align the originals to the matching paper size printed on the edge of the glass. • the document glass ...

  • Page 144

    Faxing 144 workcentre 7220/7225 multifunction printer user guide sending an embedded fax 1. Load the original document in the document feeder or on the document glass. 2. Press the services home button, then touch fax. 3. To address the fax, touch one or more options: − the enter number and press ad...

  • Page 145

    Faxing workcentre 7220/7225 multifunction printer 145 user guide 6. Touch original type and select an option. 7. Touch resolution and select an option. 8. Select more options as needed. For details, see selecting fax options on page 146. 9. Press the green start button. The printer scans the pages a...

  • Page 146

    Faxing 146 workcentre 7220/7225 multifunction printer user guide selecting fax options this section includes: • adjusting brightness and sharpness ...................................................................................................................... 146 • automatically suppressing ba...

  • Page 147

    Faxing workcentre 7220/7225 multifunction printer 147 user guide to select auto suppression: 1. Press the services home button, then touch fax. 2. Touch the image quality tab, then touch image enhancement. 3. Under background suppression, touch auto suppression. 4. Touch ok. Adjusting the contrast c...

  • Page 148

    Faxing 148 workcentre 7220/7225 multifunction printer user guide selecting reducing or splitting you can determine the method to use for handling images that are too large. To select reducing or splitting: 1. Press the services home button, then touch fax. 2. Touch the layout adjustment tab, then to...

  • Page 149

    Faxing workcentre 7220/7225 multifunction printer 149 user guide to select the transmission speed for a fax: 1. Press the services home button, then touch fax. 2. Touch the fax options tab, then touch starting rate. 3. Touch an option. 4. Touch ok. Note: some telephone networks can require you to se...

  • Page 150

    Faxing 150 workcentre 7220/7225 multifunction printer user guide sending a fax to a remote mailbox 1. Press the services home button, then touch server fax. 2. Touch the fax options tab, then touch mailboxes. 3. Touch send to remote mailbox. 4. To address the fax, select an option: − the fax number ...

  • Page 151

    Faxing workcentre 7220/7225 multifunction printer 151 user guide deleting local mailbox documents 1. Press the services home button, then touch fax. 2. Touch the fax options tab, then touch mailboxes. 3. Touch delete local mailbox documents. 4. Touch the mailbox number field, then use the alphanumer...

  • Page 152

    Faxing 152 workcentre 7220/7225 multifunction printer user guide polling a remote fax if remote polling is turned on, you can retrieve documents that were stored using local polling on another fax machine. Note: if local polling is turned on, remote polling is not available. To turn off local pollin...

  • Page 153

    Faxing workcentre 7220/7225 multifunction printer 153 user guide building a fax job use this feature to fax an assorted group of originals, each with different settings. Each segment is programmed and scanned, and the images are stored temporarily in the printer. Once all segments have been stored, ...

  • Page 154

    Faxing 154 workcentre 7220/7225 multifunction printer user guide sending a server fax if a fax server is connected to the network, you can send a document to a fax machine without requiring a dedicated telephone line. When using the server fax, a document is scanned and sent to a fax repository on t...

  • Page 155

    Faxing workcentre 7220/7225 multifunction printer 155 user guide selecting server fax options this section includes: • adjusting brightness ..................................................................................................................................................... 155 • auto...

  • Page 156

    Faxing 156 workcentre 7220/7225 multifunction printer user guide 4. Touch ok. Specifying the orientation of the original 1. Touch the layout adjustment tab, then touch original orientation. 2. On the original orientation screen, touch the desired orientation: − upright images and sideways images ref...

  • Page 157

    Faxing workcentre 7220/7225 multifunction printer 157 user guide building a fax job for details, see building a fax job on page 153..

  • Page 158

    Faxing 158 workcentre 7220/7225 multifunction printer user guide sending an internet fax if an smtp (email) server is connected to the network, a document can be sent to an email address. This feature eliminates the need for a dedicated telephone line and the associated service costs. When sending a...

  • Page 159

    Faxing workcentre 7220/7225 multifunction printer 159 user guide 6. Adjust fax options as needed. 7. Press the green start button. The printer scans the pages and sends the document as an email attachment in .Pdf or .Tiff file format, when all pages have been scanned..

  • Page 160

    Faxing 160 workcentre 7220/7225 multifunction printer user guide selecting internet fax options this section includes: • adjusting brightness and sharpness ...................................................................................................................... 160 • automatically suppr...

  • Page 161

    Faxing workcentre 7220/7225 multifunction printer 161 user guide adjusting the contrast contrast is the relative difference between light and dark areas in an image. To adjust the contrast: 1. Touch the services home button, then touch internet fax. 2. Touch the advanced settings tab, then touch ima...

  • Page 162

    Faxing 162 workcentre 7220/7225 multifunction printer user guide specifying the orientation of the original 1. Touch the services home button, then touch internet fax. 2. Touch the layout adjustment tab, then touch original orientation. 3. On the original orientation screen, touch the desired orient...

  • Page 163

    Faxing workcentre 7220/7225 multifunction printer 163 user guide printing an acknowledgment report if the status of each recipient is known, you can print a delivery status report. The printer waits for a delivery receipt from each recipient, then prints the report. Note: the report could be delayed...

  • Page 164

    Faxing 164 workcentre 7220/7225 multifunction printer user guide sending a lan fax local area network (lan) fax allows you to send faxes from the print driver on your computer to a fax machine over a telephone line. The fax window allows you to enter recipients, create a cover page with notes, and s...

  • Page 165

    Faxing workcentre 7220/7225 multifunction printer 165 user guide using the address book this section includes: • adding an individual entry to the device address book ................................................................................. 165 • editing an individual address book entry .......

  • Page 166

    Faxing 166 workcentre 7220/7225 multifunction printer user guide to add a recipient to the device address book using the fax feature: 1. Press the services home button, then touch fax. 2. Touch the enter fax number field. − to add the recipient to the address book, touch create new contact. − to add...

  • Page 167

    Faxing workcentre 7220/7225 multifunction printer 167 user guide editing or deleting favorites in the device address book 1. Press the services home button, then touch fax. 2. Touch address book. 3. Touch the down arrow, then touch contacts or all contacts. 4. Touch the desired entry, using the scro...

  • Page 169

    Workcentre 7220/7225 multifunction printer 169 user guide this chapter includes: • general precautions ...................................................................................................................................................... 170 • cleaning the printer ......................

  • Page 170

    Maintenance 170 workcentre 7220/7225 multifunction printer user guide general precautions caution: when cleaning your printer do not use organic or strong chemical solvents or aerosol cleaners. Do not pour fluids directly into any area. Use supplies and cleaning materials only as directed in this do...

  • Page 171

    Maintenance workcentre 7220/7225 multifunction printer 171 user guide cleaning the printer this section includes: • cleaning the document glass and document cover ....................................................................................... 171 • cleaning the document feed rollers ...........

  • Page 172

    Maintenance 172 workcentre 7220/7225 multifunction printer user guide cleaning the document feed rollers dirt on the document feed rollers can cause paper jams or deteriorate print quality. For best performance, clean the document feed rollers once a month. 1. Lift the lever and open the top cover o...

  • Page 173

    Maintenance workcentre 7220/7225 multifunction printer 173 user guide cleaning the printer exterior regular cleaning keeps the touch screen and control panel free from dust and dirt. To clean the printer exterior: 1. To avoid activating buttons and menus, press the energy saver button. 2. To remove ...

  • Page 174

    Maintenance 174 workcentre 7220/7225 multifunction printer user guide cleaning the printer interior cleaning the laser windows the printer is constructed with four laser windows and a laser window cleaning wand to remove toner dust from them. Cautions: • do not perform this procedure when the printe...

  • Page 175

    Maintenance workcentre 7220/7225 multifunction printer 175 user guide 3. Turn off the main power switch. 4. Remove the waste container by pushing down the orange tabs and pulling the waste container toward you. 5. Remove the laser window cleaning wand from inside the front door. 6. Insert the laser ...

  • Page 176

    Maintenance 176 workcentre 7220/7225 multifunction printer user guide 8. Align the bottom of the waste container with the tabs. 9. Rotate the waste container up, toward the printer until it clicks into place. 10. Turn on the main power switch, then close the front door. 11. Turn on the secondary pow...

  • Page 177

    Maintenance workcentre 7220/7225 multifunction printer 177 user guide routine maintenance this section includes: • replacing staple cartridges ....................................................................................................................................... 177 • emptying the ho...

  • Page 178

    Maintenance 178 workcentre 7220/7225 multifunction printer user guide 5. Insert the front side of the new staple case into the staple cartridge (1), then push the rear side into the cartridge (2). 6. Grip the staple cartridge by the orange handle and insert the cartridge into the stapler until it cl...

  • Page 179

    Maintenance workcentre 7220/7225 multifunction printer 179 user guide 2. Reach into the finisher cabinet and pull the stapler toward you until it stops. 3. Push the stapler assembly to the right as shown. 4. Grip the staple cartridge by the orange handle and pull it firmly toward you to remove it. C...

  • Page 180

    Maintenance 180 workcentre 7220/7225 multifunction printer user guide 7. Grip the staple cartridge by the orange handle and insert it into the stapler assembly. Push it in until it clicks. 8. Close the finisher front door. Replacing staples in the booklet maker of the office finisher lx warning: do ...

  • Page 181

    Maintenance workcentre 7220/7225 multifunction printer 181 user guide 3. Hold the tabs on both sides of the staple cartridge and pull the cartridge out of the finisher. 4. Hold the tabs on both sides of the new staple cartridge and insert it into the original position in the finisher. Note: if you h...

  • Page 182

    Maintenance 182 workcentre 7220/7225 multifunction printer user guide emptying the hole punch waste container in the office finisher lx warning: do not perform this procedure while the printer is printing. 1. Lift the finisher transport top cover, then open the front transport cover. 2. Pull out the...

  • Page 183

    Maintenance workcentre 7220/7225 multifunction printer 183 user guide billing and usage information billing and printer usage information appears on the billing information screen. The impression counts shown are used for billing. To view billing and usage information: 1. At the printer control pane...

  • Page 184

    Maintenance 184 workcentre 7220/7225 multifunction printer user guide ordering supplies this section includes: • locating the serial number ....................................................................................................................................... 184 • consumables .........

  • Page 185

    Maintenance workcentre 7220/7225 multifunction printer 185 user guide other supplies for this printer include the following: • staple cartridge for the integrated office finisher • staple refills for the office finisher lx • staple cartridge for the office finisher lx • staple cartridge for the offi...

  • Page 186

    Maintenance 186 workcentre 7220/7225 multifunction printer user guide moving the printer • always turn off the printer and wait for the printer to shut down. To turn off the printer, verify that there are no jobs in the queue, then turn off the secondary power switch first. Wait 10 seconds after the...

  • Page 187

    Workcentre 7220/7225 multifunction printer 187 user guide this chapter includes: • general troubleshooting............................................................................................................................................. 188 • jams ............................................

  • Page 188

    Troubleshooting 188 workcentre 7220/7225 multifunction printer user guide general troubleshooting this section includes: • printer has two power switches .............................................................................................................................. 188 • restarting th...

  • Page 189

    Troubleshooting workcentre 7220/7225 multifunction printer 189 user guide restarting the printer 1. Locate the two power switches. 2. Turn off the switch on the top of the printer. A message appears on the control panel that warns that the printer is turning off. 3. If the printer turns off, then tu...

  • Page 190

    Troubleshooting 190 workcentre 7220/7225 multifunction printer user guide probable causes solutions a network configuration problem exists. Unplug the network cable. If the problem is resolved, contact your network administrator to reconfigure your network installation. A system error occurred. Cont...

  • Page 191

    Troubleshooting workcentre 7220/7225 multifunction printer 191 user guide document fails to print probable causes solutions selected tray has wrong paper size loaded. To view the job status for a failed print on the touch screen: 1. At the printer control panel, press the job status button. 2. Find ...

  • Page 192

    Troubleshooting 192 workcentre 7220/7225 multifunction printer user guide document prints from wrong tray probable causes solutions application and print driver have conflicting tray selections. 1. Check the tray selected in the print driver. 2. Go to the page setup or printer settings of the applic...

  • Page 193

    Troubleshooting workcentre 7220/7225 multifunction printer 193 user guide date and time are incorrect the date and time are set automatically when the printer is connected to a network that has a network time protocol (ntp) server. Ntp is used to synchronize the internal clocks of computers over a n...

  • Page 194

    Troubleshooting 194 workcentre 7220/7225 multifunction printer user guide scanner errors probable causes solutions scanner is not communicating. Turn off the printer, and check the scanner cable. Wait two minutes and turn the printer on again. If the problem is not resolved, contact your xerox ® ser...

  • Page 195

    Troubleshooting workcentre 7220/7225 multifunction printer 195 user guide jams this section includes: • clearing paper jams...................................................................................................................................................... 196 • clearing jams in the...

  • Page 196

    Troubleshooting 196 workcentre 7220/7225 multifunction printer user guide clearing paper jams this section includes: • clearing jams at tray 1 ............................................................................................................................................... 196 • clearin...

  • Page 197

    Troubleshooting workcentre 7220/7225 multifunction printer 197 user guide 3. Close door a. 4. Open tray 1. 5. Remove any crumpled paper from the tray. 6. Verify that the paper is loaded correctly in the tray and that the guides are pressed firmly against the paper. Note: for a paper size jam message...

  • Page 198

    Troubleshooting 198 workcentre 7220/7225 multifunction printer user guide 7. Push the tray completely back into the printer. 8. Verify the size, type, and color of the paper. Change the selection for any incorrect setting. 9. On the printer touch screen, touch confirm. Clearing jams at tray 2 1. Ope...

  • Page 199

    Troubleshooting workcentre 7220/7225 multifunction printer 199 user guide 3. Close door b. 4. Pull out tray 2 until it stops. 5. Remove any crumpled paper from the tray. 6. Verify that the paper is loaded correctly in the tray and that the guides are pressed firmly against the paper. Note: for a pap...

  • Page 200

    Troubleshooting 200 workcentre 7220/7225 multifunction printer user guide 7. Push the tray completely back into the printer. 8. Verify the size, type, and color of the paper. Change the selection for any incorrect setting. 9. On the printer touch screen, touch confirm. Clearing jams at trays 3–4 1. ...

  • Page 201

    Troubleshooting workcentre 7220/7225 multifunction printer 201 user guide 3. Close door c. 4. Pull out the tray specified on the control panel. 5. Remove any crumpled paper from the tray. 6. Verify that the paper is loaded correctly in the tray and that the guides are pressed firmly against the pape...

  • Page 202

    Troubleshooting 202 workcentre 7220/7225 multifunction printer user guide 7. Push the tray completely back into the printer. 8. Verify the size, type, and color of the paper. Change the selection for any incorrect setting. 9. On the printer touch screen, touch confirm..

  • Page 203

    Troubleshooting workcentre 7220/7225 multifunction printer 203 user guide clearing jams at tray 5 1. Remove any paper from tray 5. 2. If you did not find jammed paper, push up the latch on the left side of the printer to open door a. Warning: internal parts of the printer can be hot. Use caution whe...

  • Page 204

    Troubleshooting 204 workcentre 7220/7225 multifunction printer user guide 5. Replace the paper in the tray. Note: do not load paper above the maximum fill line. Overfilling can cause paper jams. 6. Verify the size, type, and color of the paper. Change the selection for any incorrect setting. 7. On t...

  • Page 205

    Troubleshooting workcentre 7220/7225 multifunction printer 205 user guide 3. Open the fuser by pulling out the handle labeled a1. Warning: the area around the fuser can be hot. Use caution to avoid injury. 4. Remove the jammed paper. 5. Close the fuser by pushing in the handle until it stops. Cautio...

  • Page 206

    Troubleshooting 206 workcentre 7220/7225 multifunction printer user guide clearing jams at door d 1. Open tray 5. 2. Open door d. 3. Remove the jammed paper. 4. Close door d, then close tray 5..

  • Page 207

    Troubleshooting workcentre 7220/7225 multifunction printer 207 user guide clearing jams in the document feeder 1. Lift the lever and open the top cover of the document feeder as shown. 2. If the original is not caught in the entry to the document feeder, pull it straight out in the direction shown. ...

  • Page 208

    Troubleshooting 208 workcentre 7220/7225 multifunction printer user guide 4. If the message instructs you to open the inner cover, lift the lever with the green tab to open the inner cover. 5. Turn the green wheel in the direction shown to move the original out of the feeder. Carefully remove the ja...

  • Page 209

    Troubleshooting workcentre 7220/7225 multifunction printer 209 user guide clearing jams in the integrated finisher 1. Locate the integrated finisher mounted beneath the scanner and control panel. 2. Open the top cover of the finisher (1). 3. Turn the green knob in the direction shown to remove the p...

  • Page 210

    Troubleshooting 210 workcentre 7220/7225 multifunction printer user guide 3. Remove the jammed paper. Note: if the paper is torn, remove all torn pieces from the finisher. 4. Close the top cover of the finisher. Clearing jams in the office finisher lx transport 1. Lift the handle of the center tray ...

  • Page 211

    Troubleshooting workcentre 7220/7225 multifunction printer 211 user guide the following can cause paper jams: • selecting the incorrect paper type in the print driver. • using damaged paper. • using unsupported paper. • loading paper incorrectly. • overfilling the tray. • adjusting the paper guides ...

  • Page 212

    Troubleshooting 212 workcentre 7220/7225 multifunction printer user guide troubleshooting paper jams this section includes: • multiple sheets pulled together .............................................................................................................................. 212 • jams in t...

  • Page 213

    Troubleshooting workcentre 7220/7225 multifunction printer 213 user guide paper misfeeds and paper size jams probable causes solutions the paper is not correctly positioned in the tray. • remove the misfed paper and reposition it properly in the tray. • adjust the paper guides in the tray to match t...

  • Page 214

    Troubleshooting 214 workcentre 7220/7225 multifunction printer user guide jams during automatic 2-sided printing probable causes solutions using paper of the wrong size, thickness, or type. Use paper of the correct size, thickness, or type. For details, see supported paper sizes and weights for auto...

  • Page 215

    Troubleshooting workcentre 7220/7225 multifunction printer 215 user guide clearing staple jams this section includes: • clearing staple jams in the integrated finisher ................................................................................................ 215 • clearing staple jams in the o...

  • Page 216

    Troubleshooting 216 workcentre 7220/7225 multifunction printer user guide 5. Grip the staple cartridge by the orange handle and insert the cartridge into the stapler until it clicks. 6. Close the finisher front cover. Clearing staple jams in the office finisher lx warning: do not perform this proced...

  • Page 217

    Troubleshooting workcentre 7220/7225 multifunction printer 217 user guide 4. Grip the staple cartridge by the orange handle and pull it firmly toward you to remove it. 5. Check inside the finisher for any loose staples and remove them. 6. Pull the staple cartridge clamp firmly in the direction shown...

  • Page 218

    Troubleshooting 218 workcentre 7220/7225 multifunction printer user guide 9. Grip the staple cartridge by the orange handle and insert it into the stapler assembly. Push it in until it clicks. 10. Close the finisher front door. Clearing booklet staple jams in the office finisher lx warning: do not p...

  • Page 219

    Troubleshooting workcentre 7220/7225 multifunction printer 219 user guide 3. Hold the tabs on both sides of the staple cartridge and pull the cartridge out of the finisher. 4. Remove the jammed staples by pulling them in the direction shown. 5. Hold the tabs on both sides of the staple cartridge and...

  • Page 220

    Troubleshooting 220 workcentre 7220/7225 multifunction printer user guide print-quality problems this section includes: • controlling print quality .............................................................................................................................................. 220 • tro...

  • Page 221

    Troubleshooting workcentre 7220/7225 multifunction printer 221 user guide paper and media your printer is designed to use various paper and other media types. Follow the guidelines in this section for the best print quality and to avoid jams: • use only xerox approved paper. For details, see support...

  • Page 222

    Troubleshooting 222 workcentre 7220/7225 multifunction printer user guide color corrections and color adjustments set the color correction to xerox automatic color for best printing results of mixed text, graphics, and images on a range of supported paper. For instructions on setting the color corre...

  • Page 223

    Troubleshooting workcentre 7220/7225 multifunction printer 223 user guide troubleshooting print-quality problems this section includes: • printing the troubleshooting print-quality pages ............................................................................................. 223 • eliminating t...

  • Page 224

    Troubleshooting 224 workcentre 7220/7225 multifunction printer user guide isolating the problem to the printer or to the application when you are sure that the paper is supported and in good condition, use the following steps to isolate the problem: 1. From the control panel of the printer, print th...

  • Page 225

    Troubleshooting workcentre 7220/7225 multifunction printer 225 user guide 4. If the problem persists, delete then reinstall the print driver. 5. If the problem still persists, ensure that you are not printing through a print server. Try printing directly to the printer. If the problem persists, for ...

  • Page 226

    Troubleshooting 226 workcentre 7220/7225 multifunction printer user guide problem solution smears, smudges, and streaks dark or light marks appear on your output. Run a print job consisting of several blank pages through the printer to remove toner accumulated on the fuser. If the problem persists, ...

  • Page 227

    Troubleshooting workcentre 7220/7225 multifunction printer 227 user guide problem solution colors too light or too dark the print or color density is too light, missing, or the background is foggy. 1. Verify that the paper you are using is the correct type for the printer and is loaded properly. For...

  • Page 228

    Troubleshooting 228 workcentre 7220/7225 multifunction printer user guide copy and scan problems if the copy or scan quality is poor, refer to the following table. Symptoms solutions lines or streaks only present in copies made from the document feeder. There is debris on the document glass. When sc...

  • Page 229

    Troubleshooting workcentre 7220/7225 multifunction printer 229 user guide fax problems this section includes: • problems sending faxes .............................................................................................................................................. 229 • problems receivi...

  • Page 230

    Troubleshooting 230 workcentre 7220/7225 multifunction printer user guide symptoms probable causes solutions the fax feature is not installed or is not enabled. Ensure that the fax feature is installed and enabled. Server fax is enabled. Ensure that server fax is disabled. An access number is requir...

  • Page 231

    Troubleshooting workcentre 7220/7225 multifunction printer 231 user guide getting help this section includes: • control panel messages............................................................................................................................................... 231 • using the integr...

  • Page 232

    Troubleshooting 232 workcentre 7220/7225 multifunction printer user guide 3. Touch the down arrow and select faults, alerts, or faults & alerts. 4. To view details, touch a fault or alert. Viewing the fault history on the control panel when faults occur, they are logged in to a fault history file by...

  • Page 233

    Troubleshooting workcentre 7220/7225 multifunction printer 233 user guide printing the configuration report 1. At the printer control panel, press the machine status button. 2. On the machine information tab, touch information pages > configuration report > print. 3. After the report prints, touch c...

  • Page 234

    Troubleshooting 234 workcentre 7220/7225 multifunction printer user guide centreware internet services centreware internet services is the administration and configuration software installed on the embedded web server in the printer. It allows you to configure and administer the printer from a web b...

  • Page 235

    Workcentre 7220/7225 multifunction printer 235 user guide this appendix includes: • printer configurations and options ........................................................................................................................ 236 • physical specifications .................................

  • Page 236

    Specifications 236 workcentre 7220/7225 multifunction printer user guide printer configurations and options standard features the workcentre 7220/7225 multifunction printer provides the following features: • maximum print resolution: 600 x 600 dpi • print document sizes up to 297 x 432 mm (11.7 x 17...

  • Page 237

    Specifications workcentre 7220/7225 multifunction printer 237 user guide available configurations features workcentre 7220 multifunction printer workcentre 7225 multifunction printer standard trays 2 2 optional trays 2 2 print speed for color or black and white 20 ppm 25 ppm options and upgrades • i...

  • Page 238

    Specifications 238 workcentre 7220/7225 multifunction printer user guide physical specifications base configuration • width: 964 mm (38 in.) • depth: 640 mm (25.1 in.) • height: 1132 mm (44.6 in.) • weight: 115 kg (253.5 lb.) configuration with integrated office finisher • width: 1039 mm (41 in.) • ...

  • Page 239

    Specifications workcentre 7220/7225 multifunction printer 239 user guide clearance requirements clearance requirements for workcentre 7220/7225 multifunction printer clearance requirements for configuration with office finisher lx and booklet maker.

  • Page 240

    Specifications 240 workcentre 7220/7225 multifunction printer user guide environmental specifications temperature • operating:10–32°c (50–90°f) • optimum print quality: 15–28°c (59–82°f) relative humidity • operating: 15–85% (non-condensing) • optimum print quality: 20–70% elevation for optimum perf...

  • Page 241

    Specifications workcentre 7220/7225 multifunction printer 241 user guide electrical specifications power supply voltage frequency current required power consumption (full system) 120 vac +/-10% (108–132 vac) 50 hz +/-3 hz 60 hz +/-3 hz 12 a 1584 va @ 120 v (max) 220–240 vac +/-10% (198–264 vac) 50 h...

  • Page 242

    Specifications 242 workcentre 7220/7225 multifunction printer user guide performance specifications printing resolution maximum resolution: 600 x 600 dpi print speed print speeds for continuous printing are up to 20 ppm for the workcentre 7220 multifunction printer and 25 ppm for the workcentre 7225...

  • Page 243

    Specifications workcentre 7220/7225 multifunction printer 243 user guide environmental, health, and safety contact information for more information on environment, health, and safety in relation to this xerox product and supplies, contact the following customer help lines: united states: 1-800 828-6...

  • Page 245

    Workcentre 7220/7225 multifunction printer 245 user guide this appendix includes: • basic regulations ........................................................................................................................................................... 246 • fax regulations .......................

  • Page 246

    Regulatory information 246 workcentre 7220/7225 multifunction printer user guide basic regulations xerox has tested this printer to electromagnetic emission and immunity standards. These standards are designed to mitigate interference caused or received by this printer in a typical office environmen...

  • Page 247

    Regulatory information workcentre 7220/7225 multifunction printer 247 user guide european union radio interference caution: this is a class a product. In a domestic environment, this product can cause radio interference in which case the user could be required to take adequate measures. The ce mark ...

  • Page 248

    Regulatory information 248 workcentre 7220/7225 multifunction printer user guide paper types this product can be used to print on both recycled and virgin paper, approved to an environmental stewardship scheme, which complies with en12281 or a similar quality standard. Lighter weight paper (60 g/m²)...

  • Page 249

    Regulatory information workcentre 7220/7225 multifunction printer 249 user guide importeur xerox gmbh hellersbergstraße 2-4 41460 neuss deutschland turkey rohs regulation in compliance with article 7 (d), we hereby certify “it is in compliance with the eee regulation.” “eee yönetmeliğine uygundur.” ...

  • Page 250

    Regulatory information 250 workcentre 7220/7225 multifunction printer user guide copy regulations united states congress, by statute, has forbidden the reproduction of the following subjects under certain circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such ...

  • Page 251

    Regulatory information workcentre 7220/7225 multifunction printer 251 user guide 6. Immigration papers. 7. Draft registration cards. 8. Selective service induction papers that bear any of the following registrant’s information: − earnings or income. − court record. − physical or mental condition. − ...

  • Page 252

    Regulatory information 252 workcentre 7220/7225 multifunction printer user guide • impressed or adhesive stamps used for the purpose of revenue by the government of canada or of a province or by the government of a state other than canada • documents, registers, or records kept by public officials c...

  • Page 253

    Regulatory information workcentre 7220/7225 multifunction printer 253 user guide fax regulations united states fax send header requirements the telephone consumer protection act of 1991 makes it unlawful for any person to use a computer or other electronic device, including a fax machine, to send an...

  • Page 254

    Regulatory information 254 workcentre 7220/7225 multifunction printer user guide caution: ask your local telephone company for the modular jack type installed on your line. Connecting this machine to an unauthorized jack can damage telephone company equipment. You, not xerox, assume all responsibili...

  • Page 255

    Regulatory information workcentre 7220/7225 multifunction printer 255 user guide the ren assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface could consist of any combination of de...

  • Page 256

    Regulatory information 256 workcentre 7220/7225 multifunction printer user guide 5. Use of pulse dialing, when this equipment is connected to the same line as other equipment, may give rise to 'bell tinkle' or noise and cause a false answer condition. If you encounter such problems, do not contact t...

  • Page 257

    Regulatory information workcentre 7220/7225 multifunction printer 257 user guide product safety certification this product is certified by various nrtls/ncbs to the following safety standards: • ul60950-1/csa22.2, no. 60950-1 (usa/canada) • iec60950-1 (cb scheme).

  • Page 258

    Regulatory information 258 workcentre 7220/7225 multifunction printer user guide material safety data sheets for material safety data information regarding your printer, go to: • north america: www.Xerox.Com/msds • european union: www.Xerox.Com/environment_europe for the customer support center phon...

  • Page 259

    Workcentre 7220/7225 multifunction printer 259 user guide this appendix includes: • all countries ..................................................................................................................................................................... 260 • north america ...................

  • Page 260

    Recycling and disposal 260 workcentre 7220/7225 multifunction printer user guide all countries if you are managing the disposal of your xerox product, please note that the printer may contain lead, mercury, perchlorate, and other materials whose disposal may be regulated due to environmental conside...

  • Page 261

    Recycling and disposal workcentre 7220/7225 multifunction printer 261 user guide north america xerox operates an equipment take-back and reuse/recycle program. Contact your xerox representative (1-800-ask-xerox) to determine if this xerox product is part of the program. For more information about xe...

  • Page 262

    Recycling and disposal 262 workcentre 7220/7225 multifunction printer user guide european union some equipment may be used in both a domestic/household and a professional/business application. Domestic/household environment application of this symbol on your equipment is confirmation that you should...

  • Page 263

    Recycling and disposal workcentre 7220/7225 multifunction printer 263 user guide collection and disposal of equipment and batteries these symbols on the products and/or accompanying documents mean that used electrical and electronic products and batteries should not be mixed with general household w...

  • Page 264

    Recycling and disposal 264 workcentre 7220/7225 multifunction printer user guide other countries please contact your local waste management authority to request disposal guidance..