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Xerox WORKCENTRE 7755 User Manual

Summary of WORKCENTRE 7755

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    Xerox workcentre 7755 / 7765 / 7775 multifunction printer italiano guida per l’utente deutsch benutzerhandbuch español guía del usuario português guia do usuário nederlands gebruikershandleiding svenska användarhandbok dansk betjeningsvejledning norsk brukerhåndbok suomi käyttöopas Čeština uživatels...

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    © 2009 xerox corporation. All rights reserved. Unpublished rights reserved under the copyright laws of the united states. Contents of this publication may not be reproduced in any form without permission of xerox corporation. Copyright protection claimed includes all forms of matters of copyrightabl...

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    Workcentre 7755/7765/7775 multifunction printer user guide 3 contents 1 safety electrical safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 laser safety . . . . . . . . . . . . . . ....

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    Contents workcentre 7755/7765/7775 multifunction printer user guide 4 installing the software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 operating system requirements. . . . . . . . . . . . . . . ...

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    Contents workcentre 7755/7765/7775 multifunction printer user guide 5 selecting the paper to use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 selecting paper in a supported driver . . . . . . . . . . . . ...

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    Contents workcentre 7755/7765/7775 multifunction printer user guide 6 5 copying basic copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 adjusting copy options . . . . . . . . . ...

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    Contents workcentre 7755/7765/7775 multifunction printer user guide 7 selecting fax options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 setting 2-sided faxing . . . . . . . . . . . . . . . . . . ...

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    Contents workcentre 7755/7765/7775 multifunction printer user guide 8 9 troubleshooting control panel messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170 general troubleshooting. . . . . . . . . . ....

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    Contents workcentre 7755/7765/7775 multifunction printer user guide 9 10 printer specifications physical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234 configuration with offset catch ...

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    Contents workcentre 7755/7765/7775 multifunction printer user guide 10

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    1 workcentre 7755/7765/7775 multifunction printer user guide 11 safety this chapter includes: • electrical safety on page 12 • operational safety on page 14 • maintenance safety on page 15 • printer symbols on page 16 your printer and the recommended supplies have been designed and tested to meet st...

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    Safety workcentre 7755/7765/7775 multifunction printer user guide 12 electrical safety warning: do not push objects (including paper clips or staples) into slots or openings on the printer. Making contact with a voltage point or shorting out a part could result in fire or electrical shock. Warning: ...

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    Safety workcentre 7755/7765/7775 multifunction printer user guide 13 power cord • use the power cord supplied with your printer. • plug the power cord directly into a properly grounded electrical outlet. Make sure each end of the cord is securely connected. If you do not know if an outlet is grounde...

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    Safety workcentre 7755/7765/7775 multifunction printer user guide 14 operational safety your printer and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards. Your attention to...

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    Safety workcentre 7755/7765/7775 multifunction printer user guide 15 maintenance safety • do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer. • do not use aerosol cleaners. Clean with a dry lint-free cloth only. • do not burn a...

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    Safety workcentre 7755/7765/7775 multifunction printer user guide 16 printer symbols symbol description warning or caution: ignoring this warning could cause serious injury or even death. Ignoring this caution could cause injury or damage to the property. Hot surface on or in the printer. Use cautio...

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    2 workcentre 7755/7765/7775 multifunction printer user guide 17 features this chapter includes: • before using the printer on page 18 • parts of the printer on page 19 • printer configurations on page 22 • control panel on page 24 • more information on page 29.

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    Features workcentre 7755/7765/7775 multifunction printer user guide 18 before using the printer xerox welcome center if you need assistance during or after product installation, visit the xerox website for online solutions and support. Www.Xerox.Com/office/worldcontacts if you require further assist...

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    Features workcentre 7755/7765/7775 multifunction printer user guide 19 parts of the printer this section includes: • front-left view on page 19 • rear-left view on page 20 • internal components on page 21 front-left view 1. Document feeder 6. Tray 3 2. Power switch 7. Tray 4 3. Output tray 8. Left s...

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    Features workcentre 7755/7765/7775 multifunction printer user guide 20 front-right view rear-left view 1. Document feeder tray 2. Output tray 3. Bottom right cover 1. Fax line 1 4. Bottom left cover 2. Fax line 2 5. Tray 5 (bypass tray) 3. Ethernet connection wc77xx-126 1 2 3 5 4 wc77xx-139 1 3 2.

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    Features workcentre 7755/7765/7775 multifunction printer user guide 21 internal components 1. Toner cartridges 2. Drum cartridges (behind cover) 3. Transfer module 4. Handle 2 (transfer module release handle) wc77xx-127 2 3 1 4.

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    Features workcentre 7755/7765/7775 multifunction printer user guide 22 printer configurations • standard features on page 22 • available configurations on page 22 • printer options on page 23 standard features the printer has many features to meet your print needs: • copy and print capabilities • ma...

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    Features workcentre 7755/7765/7775 multifunction printer user guide 23 printer options the following options are available for the printer: • fax • scan to email • high capacity feeder with 8.5 x 11 in./a4 support • offset catch tray • advanced finisher • professional finisher with booklet maker • l...

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    Features workcentre 7755/7765/7775 multifunction printer user guide 24 control panel this section includes: • control panel layout on page 25 • information pages on page 26.

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    Features workcentre 7755/7765/7775 multifunction printer user guide 25 control panel layout item description 1 touch screen displays information and provides access to printer functions. 2 services home press to access the features, such as copy, scan, and fax, on the touch screen. 3 services press ...

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    Features workcentre 7755/7765/7775 multifunction printer user guide 26 information pages your printer has a printable set of information pages stored on its internal hard drive. The information pages provide configuration and font information. To print an information page: 1. On the control panel, p...

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    Features workcentre 7755/7765/7775 multifunction printer user guide 27 billing meters the billing meters screen displays printer usage and billing information. 1. On the printer’s control panel, press the machine status button. 2. Touch the billing information tab. The billing meters are displayed o...

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    Features workcentre 7755/7765/7775 multifunction printer user guide 28 accounting accounting is used to track billing and control access to copying, scanning, faxing and printing for each user. When accounting is enabled, each user is required to press the log in/out button and enter their user id i...

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    Features workcentre 7755/7765/7775 multifunction printer user guide 29 more information the following links provide more information about your printer and its capabilities. Information source quick use guide packaged with printer user guide (pdf) software and documentation cd www.Xerox.Com/office/w...

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    Features workcentre 7755/7765/7775 multifunction printer user guide 30

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    3 workcentre 7755/7765/7775 multifunction printer user guide 31 installation and setup this chapter includes: • installation and setup overview on page 32 • physical connection on page 32 • installing the software on page 33 • using centreware internet services on page 38 see also: online support as...

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    Installation and setup workcentre 7755/7765/7775 multifunction printer user guide 32 installation and setup overview before you can use your printer, you must: 1. Make sure the printer is connected correctly and turned on. 2. Install software drivers and utilities. 3. Configure the software. Physica...

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    Installation and setup workcentre 7755/7765/7775 multifunction printer user guide 33 installing the software this section includes: • operating system requirements on page 33 • installing drivers and utilities for windows on page 33 • installing the drivers and utilities for macintosh on page 34 • u...

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    Installation and setup workcentre 7755/7765/7775 multifunction printer user guide 34 8. Select the desired printer driver: • postscript • pcl 5 • pcl 6 9. Select the desired scan driver: • twain • wia • enable xerox scan utility 10. Click install. 11. When the installation completes, click finish. I...

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    Installation and setup workcentre 7755/7765/7775 multifunction printer user guide 35 13. From the apple menu, open system preferences, then open print & fax. 14. Click the printing tab, click to select the printer in the list, then click printer setup. 15. Click installable options, then confirm the...

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    Installation and setup workcentre 7755/7765/7775 multifunction printer user guide 36 4. Click default browser in the printer browser window. 5. Select your printer from the list, then click add. Note: if your printer was not detected by the network, check to make sure that the printer is on and the ...

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    Installation and setup workcentre 7755/7765/7775 multifunction printer user guide 37 unix and linux drivers supported unix and linux drivers are available at www.Xerox.Com/office/wc7755_wc7765_wc7775drivers . For details see the system administrator guide at www.Xerox.Com/office/wc7755_wc7765_wc7775...

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    Installation and setup workcentre 7755/7765/7775 multifunction printer user guide 38 using centreware internet services centreware internet services (centreware is) provides access to the printer’s embedded web server. It enables you to easily manage, configure, and monitor your printer using a web ...

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    4 workcentre 7755/7765/7775 multifunction printer user guide 39 printing this chapter includes: • printing overview on page 40 • supported media on page 41 • loading media on page 43 • printing on special media on page 54 • selecting printing options on page 58 • printing on both sides of the paper ...

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    Printing workcentre 7755/7765/7775 multifunction printer user guide 40 printing overview 1. Select appropriate media. 2. Load media in the tray, then specify the size, color, and type on the printer’s control panel. 3. Access the print settings in your software application, ctrl+p for windows, or cm...

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    Printing workcentre 7755/7765/7775 multifunction printer user guide 41 supported media this section includes: • recommended media on page 41 • general media loading guidelines on page 41 • media that can damage your printer on page 41 • paper storage guidelines on page 42 your printer is designed to...

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    Printing workcentre 7755/7765/7775 multifunction printer user guide 42 do not use the following: • rough or porous media • inkjet paper • non-laser glossy or coated paper • paper that has been photocopied • paper that has been folded or wrinkled • paper with cutouts or perforations • stapled paper •...

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    Printing workcentre 7755/7765/7775 multifunction printer user guide 43 loading media this section includes: • loading paper in tray 1 or tray 2 on page 43 • loading paper in tray 3 or tray 4 on page 45 • loading paper in tray 5 (bypass tray) on page 47 • loading paper in tray 6 (optional high-capaci...

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    Printing workcentre 7755/7765/7775 multifunction printer user guide 44 to load paper in tray 1 or tray 2: 1. Pull the paper tray out towards you. 2. Before loading paper into the paper trays, fan the edges to separate any sheets of paper that are stuck together. This reduces the possibility of paper...

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    Printing workcentre 7755/7765/7775 multifunction printer user guide 45 4. Push the tray completely into the printer. 5. If required, choose paper size, type, or color on the printer’s touch screen, then touch confirm. 6. If you have not changed the media type, touch confirm on the touch screen. Load...

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    Printing workcentre 7755/7765/7775 multifunction printer user guide 46 to load paper in tray 3 or tray 4: 1. Pull the paper tray out towards you. 2. Before loading paper into the paper trays, fan the edges to separate any sheets of paper that are stuck together. This reduces the possibility of paper...

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    Printing workcentre 7755/7765/7775 multifunction printer user guide 47 4. Push the tray completely into the printer. 5. If required, choose paper type, or color on the printer’s touch screen, then touch confirm. 6. If you have not changed the media type, touch confirm on the touch screen. Loading pa...

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    Printing workcentre 7755/7765/7775 multifunction printer user guide 48 tray 5 (bypass tray) accepts the following paper types: • plain • punched • transparency • letterhead • heavyweight • extra heavyweight • extra heavyweight plus • extra heavyweight reloaded • recycled • bond • labels • heavyweigh...

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    Printing workcentre 7755/7765/7775 multifunction printer user guide 49 to load paper in tray 5 (bypass tray): 1. Open tray 5 by rotating it outward. For larger paper, pull the extension straight out until it stops. 2. Insert the paper either long edge or short edge first. Larger paper sizes can only...

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    Printing workcentre 7755/7765/7775 multifunction printer user guide 50 loading paper in tray 6 (optional high-capacity feeder) tray 6 accepts the following media types: • plain • punched • letterhead • heavyweight • extra heavyweight • extra heavyweight reloaded • recycled • bond • labels • heavywei...

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    Printing workcentre 7755/7765/7775 multifunction printer user guide 51 2. Before loading paper into the paper trays, fan the edges to separate any sheets of paper that are stuck together. This reduces the possibility of paper jams. Load the paper against the right-hand side of the tray. Notes: • loa...

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    Printing workcentre 7755/7765/7775 multifunction printer user guide 52 to load envelopes in tray 5 (bypass tray): 1. Insert envelopes in tray 5 (bypass tray) with the flaps on the trailing edge, open and facing down. 2. Slide the guides so they just touch the edges of the envelopes. Note: to help av...

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    Printing workcentre 7755/7765/7775 multifunction printer user guide 53 3. On the printer’s touch screen, set the following: • from the size menu, select custom, then enter the size of the pre-cut tabs, including the width of the tabs. • from the paper menu, select pre-cut tabs, then enter the number...

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    Printing workcentre 7755/7765/7775 multifunction printer user guide 54 printing on special media this section includes: • printing on transparencies on page 54 • printing on envelopes on page 55 • printing on labels on page 55 • printing on glossy paper on page 56 • printing on custom size paper on ...

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    Printing workcentre 7755/7765/7775 multifunction printer user guide 55 printing on envelopes envelopes can be printed only from tray 5 (bypass tray). Guidelines • successful envelope printing is dependent on the quality and construction of the envelopes. Try another envelope brand if the desired res...

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    Printing workcentre 7755/7765/7775 multifunction printer user guide 56 guidelines • use labels designed for laser printing. • do not use vinyl labels. • do not use dry gum labels. • print only on one side of the sheet of labels. Use full sheet labels only. • do not use any sheet where labels are mis...

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    Printing workcentre 7755/7765/7775 multifunction printer user guide 57 printing on custom size paper in addition to the wide variety of standard paper sizes that you can use for printing, you can also print on custom size paper within the following dimensions and weights. 1-sided printing manual 2-s...

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    Printing workcentre 7755/7765/7775 multifunction printer user guide 58 selecting printing options printing options, also referred to as printer driver options, are specified as printing preferences in windows, and xerox features in macintosh. Printing options include settings for 2-sided printing, p...

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    Printing workcentre 7755/7765/7775 multifunction printer user guide 59 setting default printing options for windows when you print from any software application, the printer uses the print job settings specified in the printing preferences window. You can specify your most common printing options an...

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    Printing workcentre 7755/7765/7775 multifunction printer user guide 60 selecting printing options for an individual job in windows to use special printing options for a particular job, change the printing preferences before sending the job to the printer. For example, if you want to use the enhanced...

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    Printing workcentre 7755/7765/7775 multifunction printer user guide 61 selecting options for an individual job for macintosh to use special printing options for a particular job, change the driver settings before sending the job to the printer. 1. With the document open in your application, click fi...

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    Printing workcentre 7755/7765/7775 multifunction printer user guide 62 selecting finishing options for macintosh if your printer has the advanced finisher, the professional finisher or the light production finisher installed, finishing options are selected in the printer driver. To select finishing ...

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    Printing workcentre 7755/7765/7775 multifunction printer user guide 63 printing on both sides of the paper • automatic 2-sided printing on page 63 • printing a 2-sided document on page 63 • 2-sided page layout options on page 64 automatic 2-sided printing a 2-sided document can be printed on support...

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    Printing workcentre 7755/7765/7775 multifunction printer user guide 64 2-sided page layout options when you select 2-sided printing in the printer driver, you can specify the page layout which determines how the pages turn. Windows 1. In the printer driver, click the layout/watermark tab. 2. Click p...

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    Printing workcentre 7755/7765/7775 multifunction printer user guide 65 selecting the paper to use when you send your print job to the printer, you can choose to let the printer automatically select which paper to use based on the document size, paper type and paper color you select, or select a spec...

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    Printing workcentre 7755/7765/7775 multifunction printer user guide 66 printing multiple pages to a single sheet (n-up) when printing a multiple-page document, you can print more than one page on a single sheet of paper. Print one, two, four, six, nine, or 16 pages per side. Printing n-up using a su...

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    Printing workcentre 7755/7765/7775 multifunction printer user guide 67 printing booklets with 2-sided printing, you can print a document in the form of a small book. Create booklets for any paper size that is supported for 2-sided printing. The driver automatically reduces each page image and prints...

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    Printing workcentre 7755/7765/7775 multifunction printer user guide 68 3. Under booklet layout, do one of the following: • if your document is preformatted as a booklet, click none. • to have the printer order the pages into a booklet, click booklet layout. If desired, click draw page borders. 4. Th...

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    Printing workcentre 7755/7765/7775 multifunction printer user guide 69 macintosh 1. In the print dialog box, click copies & pages, click xerox features, then click layout/watermark. 2. Under booklet layout, click enabled. 3. Click booklet options. 4. The paper size is automatically selected. To manu...

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    Printing workcentre 7755/7765/7775 multifunction printer user guide 70 using color corrections this section includes: • color corrections for windows on page 70 • color corrections for macintosh on page 71 • selecting color correction on page 71 • selecting more color adjustments on page 71 • select...

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    Printing workcentre 7755/7765/7775 multifunction printer user guide 71 color corrections for macintosh selecting color correction windows 1. In the printer driver, click the color options tab. 2. Click the desired color correction: automatic, vivid color, black and white, or color adjustments. Macin...

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    Printing workcentre 7755/7765/7775 multifunction printer user guide 72 if you need to make additional color adjustments for your job, you can customize a color correction. 1. After selecting a color correction (see steps 1 to 4 above), customize the selected correction by moving these sliders: • lig...

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    Printing workcentre 7755/7765/7775 multifunction printer user guide 73 if you need to make additional color adjustments for your job, you can customize a press match. 1. After selecting a press match (see steps 1 to 4 above), click more adjustments, then click the more adjustments button. 2. Customi...

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    Printing workcentre 7755/7765/7775 multifunction printer user guide 74 printing in black and white printing in black and white using a supported driver windows 1. In the print dialog box, click properties, then click the color options tab. 2. Under color corrections, click black and white, then clic...

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    Printing workcentre 7755/7765/7775 multifunction printer user guide 75 printing insert pages an insert is a divider page or slipsheet that can be inserted after a print job, between copies of a print job, or between individual pages of a print job. You must specify the tray to use as the source for ...

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    Printing workcentre 7755/7765/7775 multifunction printer user guide 76 printing cover pages a cover page is the first or last page of a document. The printer enables you to choose a different paper source for the cover page than for the body of a document. For instance, use your company letterhead f...

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    Printing workcentre 7755/7765/7775 multifunction printer user guide 77 printing cover pages using a supported driver windows 1. In the printer driver, click the special pages tab. 2. Click the add covers button. 3. In the add covers window, select the desired options, then click ok. Macintosh 1. In ...

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    Printing workcentre 7755/7765/7775 multifunction printer user guide 78 printing exception pages the printer enables you to specify the characteristics of any pages in the print job that differ from the settings to use for the majority of the print job. For example, your print job contains 30 pages t...

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    Printing workcentre 7755/7765/7775 multifunction printer user guide 79 scaling to reduce or enlarge your printed page images select a scaling value between 25 and 400 percent. The default is 100 percent. Setting scaling using a supported driver windows 1. In the printer driver, click the paper/outpu...

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    Printing workcentre 7755/7765/7775 multifunction printer user guide 80 printing watermarks a watermark is additional text that can be printed across one or more pages. For example, terms like draft and confidential, which you might stamp on a page before distribution, can be inserted with a watermar...

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    Printing workcentre 7755/7765/7775 multifunction printer user guide 81 macintosh 1. In the print dialog box, click copies & pages, then click xerox features. • click the watermark down arrow, then click the desired existing watermark. • to modify a watermark, click the watermark down arrow, then cli...

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    Printing workcentre 7755/7765/7775 multifunction printer user guide 82 printing mirror images you can print pages as a mirror image. Images mirror left to right when printed. Printing mirror images using a supported driver windows 1. In the printer driver, click the advanced tab. 2. Under image opti...

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    Printing workcentre 7755/7765/7775 multifunction printer user guide 83 creating and saving custom sizes custom size paper can print from tray 5 (bypass tray). You can save custom size paper settings in a supported printer driver. Since these custom sizes are saved in your computer’s operating system...

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    Printing workcentre 7755/7765/7775 multifunction printer user guide 84 job completion notification for windows you can choose to be notified when your job is done printing. A message appears in the lower right corner of your computer screen with the name of the job and the name of the printer where ...

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    Printing workcentre 7755/7765/7775 multifunction printer user guide 85 printing special job types you can assign the following special job types from either the windows or macintosh printer drivers. • printing and deleting secure print jobs on page 85 • printing a sample set on page 86 • delayed pri...

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    Printing workcentre 7755/7765/7775 multifunction printer user guide 86 printing a sample set the sample set job type allows you to send a multiple-copy job, print a sample copy of the job, and hold the remaining copies of the job at the printer. After you review the sample copy, you can release or d...

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    Printing workcentre 7755/7765/7775 multifunction printer user guide 87 saving a print job to the printer the saved job type stores the print job in the printer so you can print it from the printer’s control panel. The job is not automatically deleted after printing, but it can be manually deleted fr...

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    Printing workcentre 7755/7765/7775 multifunction printer user guide 88 macintosh 1. In the print dialog box, click copies & pages, then xerox features. 2. Click the job type menu, click fax. 3. In the fax dialog box, enter the recipient information 4. If desired, click cover sheet, then enter the co...

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    5 workcentre 7755/7765/7775 multifunction printer user guide 89 copying this chapter includes: • basic copying on page 90 • adjusting copy options on page 91 see also: system administrator guide at www.Xerox.Com/office/wc7755_wc7765_wc7775docs for details on managing copy functions..

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    Copying workcentre 7755/7765/7775 multifunction printer user guide 90 basic copying to make copies: 1. On the control panel, press the yellow clear all button to remove previous copy settings. 2. Load your original documents. Use the document glass for single copies or paper that cannot be fed using...

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    Copying workcentre 7755/7765/7775 multifunction printer user guide 91 adjusting copy options this section includes: • basic settings on page 91 • image quality adjustments on page 96 • layout adjustments on page 98 • output format adjustments on page 101 • advanced copying on page 107 basic settings...

  • Page 92

    Copying workcentre 7755/7765/7775 multifunction printer user guide 92 3. For additional options: a. Touch more, then select from the following: • auto detect: this option detects the color content in the original document, and makes copies in full color if the original is a color document, or in bla...

  • Page 93

    Copying workcentre 7755/7765/7775 multifunction printer user guide 93 selecting the tray to use for copies to make copies on letterhead, colored paper, different paper sizes, or transparencies, select a paper tray loaded with the desired media. To select the tray to use: 1. Touch copy on the touch s...

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    Copying workcentre 7755/7765/7775 multifunction printer user guide 94 uncollated copies uncollated copies are printed in this order: 1, 1, 1, 2, 2, 2, 3, 3, 3, 4, 4, 4, 5, 5, 5, 6, 6, 6 to choose uncollated copies: 1. Touch copy on the touch screen. 2. Under copy output, touch more. 3. Under collati...

  • Page 95

    Copying workcentre 7755/7765/7775 multifunction printer user guide 95 the light production finisher provides the following folding capabilities: • no folding • single fold • c fold (optional) • z fold for 8.5 x 11 in./a4 paper (optional) • z fold half sheet for 11 x 17 in./a3/jis b4 paper (optional)...

  • Page 96

    Copying workcentre 7755/7765/7775 multifunction printer user guide 96 hole punching copies if your printer has the advanced finisher, the professional finisher or the light production finisher, copies can be automatically hole punched. Note: hole punch options are dependent on paper size and feed or...

  • Page 97

    Copying workcentre 7755/7765/7775 multifunction printer user guide 97 adjusting the darkness, sharpness, and saturation you can lighten or darken copies and adjust the sharpness and saturation. To adjust these image options: 1. On the touch screen, touch copy, then touch the image quality tab. 2. To...

  • Page 98

    Copying workcentre 7755/7765/7775 multifunction printer user guide 98 selecting color presets if you have a color original, you can adjust the color using presets called color effects. For example, the copy colors can be adjusted to be brighter or cooler. To select a color preset: 1. On the touch sc...

  • Page 99

    Copying workcentre 7755/7765/7775 multifunction printer user guide 99 specifying the orientation of the original if you plan to have the copies automatically stapled, specify the orientation: 1. On the touch screen, touch copy, then touch the layout adjustment tab. 2. Touch original orientation, the...

  • Page 100

    Copying workcentre 7755/7765/7775 multifunction printer user guide 100 shifting the image you can change the placement of the image on the copy page. This is useful if the image size is smaller than the page size. Originals must be positioned correctly for image shift to work correctly. For details,...

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    Copying workcentre 7755/7765/7775 multifunction printer user guide 101 inverting the image originals can be printed as mirror images; this reflects each image left to right on the page. Originals can be printed as negative images; the positive image is printed as a negative. To invert images: 1. Tou...

  • Page 102

    Copying workcentre 7755/7765/7775 multifunction printer user guide 102 4. To fold only using the finisher: a. Touch fold only. B. To select a paper tray, touch paper supply, touch the desired tray, then touch save. C. To specify 2 sided originals, touch original input, then touch 2 sided originals. ...

  • Page 103

    Copying workcentre 7755/7765/7775 multifunction printer user guide 103 7. To include only a front cover or only a back cover: a. Touch front cover only or back cover only. B. Touch a printing option for the covers: blank cover, print on side 1, print on side 2, or print on both sides. C. If you sele...

  • Page 104

    Copying workcentre 7755/7765/7775 multifunction printer user guide 104 3. Touch the after page number box, then use the alphanumeric keypad to enter the page number. 4. Touch the insert quantity arrow buttons to specify the number of sheets to be inserted at that location. 5. To specify the paper tr...

  • Page 105

    Copying workcentre 7755/7765/7775 multifunction printer user guide 105 adding annotations annotations, such as page numbers and the date, can be automatically added to copies. Notes: • annotations are not added to covers, tabs, inserts, or blank chapter start pages. • annotations cannot be added if ...

  • Page 106

    Copying workcentre 7755/7765/7775 multifunction printer user guide 106 6. To insert a bates stamp: a. Touch bates stamp, then touch on. B. Touch the starting page number box, then use the alphanumeric keypad to enter the starting page number. Leading zeros can be included. C. Touch apply to to inclu...

  • Page 107

    Copying workcentre 7755/7765/7775 multifunction printer user guide 107 repeating images on a sheet of paper several copies of one original image can be copied onto one side of a sheet of paper. This is useful in making multiple copies of a small image. To repeat an image on a sheet: 1. Touch copy on...

  • Page 108

    Copying workcentre 7755/7765/7775 multifunction printer user guide 108 to build a copy job: 1. Touch copy on the touch screen. 2. Program and scan the first segment: a. Load the originals for the first segment. B. Touch the desired copy settings (layout adjustments, image adjustments, etc.), for the...

  • Page 109

    Copying workcentre 7755/7765/7775 multifunction printer user guide 109 saving copy settings to use a particular combination of copy settings for future copy jobs, the settings can be saved with a name and retrieved for later use with other copy jobs. To save the current copy settings: 1. On the touc...

  • Page 110

    Copying workcentre 7755/7765/7775 multifunction printer user guide 110

  • Page 111

    6 workcentre 7755/7765/7775 multifunction printer user guide 111 scanning this chapter includes: • scanning overview on page 112 • loading original documents on page 113 • scan to a folder on page 114 • scan to a network file repository on page 116 • scan to an email address on page 117 • scan to ho...

  • Page 112

    Scanning workcentre 7755/7765/7775 multifunction printer user guide 112 scanning overview scanning is an optional printer feature providing several methods for scanning and storing an original document. The scanning procedure used with the workcentre 7755/7765/7775 differs from that of desktop scann...

  • Page 113

    Scanning workcentre 7755/7765/7775 multifunction printer user guide 113 loading original documents all scanning tasks begin with loading the original document in the printer. Use the document glass for single page jobs, or originals that will not feed through the document feeder. Use the document fe...

  • Page 114

    Scanning workcentre 7755/7765/7775 multifunction printer user guide 114 scan to a folder this section includes: • scanning to the public folder on page 114 • retrieving scan files to your computer using centreware is on page 115 • using a private folder on page 115 scanning to a folder is the simple...

  • Page 115

    Scanning workcentre 7755/7765/7775 multifunction printer user guide 115 retrieving scan files to your computer using centreware is scanned files are retrieved by copying them from the printer to your computer’s hard drive. 1. At your computer, launch your web browser. 2. Type the printer’s ip addres...

  • Page 116

    Scanning workcentre 7755/7765/7775 multifunction printer user guide 116 scan to a network file repository scanning to a network file repository is a feature of workflow scanning. Documents you scan are sent to a document repository on a network server configured by your system administrator. Note: s...

  • Page 117

    Scanning workcentre 7755/7765/7775 multifunction printer user guide 117 scan to an email address scanning to an email address is a feature of workflow scanning. Scanned documents are sent as attachments to email. Note: scanning to an email address must be enabled by your system administrator. To sen...

  • Page 118

    Scanning workcentre 7755/7765/7775 multifunction printer user guide 118 setting email options you can override the template settings and change the following email settings: • file name • file format • message • reply to to change the file name, message or reply to email options: 1. On the printer’s...

  • Page 119

    Scanning workcentre 7755/7765/7775 multifunction printer user guide 119 scan to home the scan to home feature allows you to scan a document to your home directory. Note: scan to home must be enabled by your system administrator. To use the scan to home feature: 1. On the printer’s control panel, pre...

  • Page 120

    Scanning workcentre 7755/7765/7775 multifunction printer user guide 120 using the xerox scan utility this section includes: • scanning using the xerox scan utility on page 120 • creating scan templates on page 121 • deleting scan templates on page 123 • managing xerox scan utility folder and email p...

  • Page 121

    Scanning workcentre 7755/7765/7775 multifunction printer user guide 121 creating scan templates this section includes: • creating a template with an image view setting on page 121 • creating a template to scan images directly to a folder on page 122 • template file formats and names on page 123 • cr...

  • Page 122

    Scanning workcentre 7755/7765/7775 multifunction printer user guide 122 creating a template to scan images directly to a folder to create a template that places scanned images in a specific folder destination on your computer: 1. Access the xerox scan utility on your computer: • windows: right-click...

  • Page 123

    Scanning workcentre 7755/7765/7775 multifunction printer user guide 123 template file formats and names supported file types: • jpeg • multi-page tiff • pdf • pdf/a • single-page tiff • xps unsupported file types: • bmp • gif single-page file naming format (jpeg and single-page tiff): doc_xxx_yyyy-m...

  • Page 124

    Scanning workcentre 7755/7765/7775 multifunction printer user guide 124 managing xerox scan utility folder and email profiles this section includes: • creating or editing email profiles on page 124 • deleting email profiles on page 125 • creating or editing folder profiles on page 125 • deleting fol...

  • Page 125

    Scanning workcentre 7755/7765/7775 multifunction printer user guide 125 deleting email profiles to delete an email profile: 1. Access the xerox scan utility on your computer: • windows: right-click the xerox scan utility icon in the taskbar, then select open xerox scan utility. If the icon does not ...

  • Page 126

    Scanning workcentre 7755/7765/7775 multifunction printer user guide 126 deleting folder profiles to delete a folder profile: 1. Access the xerox scan utility on your computer: • windows: right-click the xerox scan utility icon in the taskbar, then select open xerox scan utility. If the icon does not...

  • Page 127

    Scanning workcentre 7755/7765/7775 multifunction printer user guide 127 3. Select one or more images you want to send in an email. 4. Select the profile you want to use from the email profiles drop-down list. The fields for attachment base name, to, cc, subject, and message display information that ...

  • Page 128

    Scanning workcentre 7755/7765/7775 multifunction printer user guide 128 using a folder profile when copying scanned images to a folder you can create a folder profile to save folder destinations that you frequently use. To copy scanned images to a folder using a folder profile: 1. Access the xerox s...

  • Page 129

    Scanning workcentre 7755/7765/7775 multifunction printer user guide 129 deleting image files using the xerox scan utility scanned images displayed in the xerox scan utility are stored on your computer’s hard drive. To delete scanned images that are no longer needed using the xerox scan utility: 1. A...

  • Page 130

    Scanning workcentre 7755/7765/7775 multifunction printer user guide 130 4. To select more than one image, hold down the ctrl key on your keyboard as you select each image. 5. To import all of the images in the folder, select the edit menu, then click select all. 6. Click the retrieve button. A copy ...

  • Page 131

    Scanning workcentre 7755/7765/7775 multifunction printer user guide 131 using the xerox scan utility in a macintosh os x application (twain) to import images into an application: 1. Open the file in which you want to place the image. 2. Select the application’s menu item to acquire the image. For ex...

  • Page 132

    Scanning workcentre 7755/7765/7775 multifunction printer user guide 132 setting scan options the scanning features in your printer use templates that define the scan settings and the destination for an image. To change any of the scan settings, use the four buttons at the bottom of the control panel...

  • Page 133

    Scanning workcentre 7755/7765/7775 multifunction printer user guide 133 advanced settings advanced settings allow you to control image options, image enhancements, scan resolution, files size and updating of templates. To use advanced settings: 1. On the printer’s touch screen, touch services home. ...

  • Page 134

    Scanning workcentre 7755/7765/7775 multifunction printer user guide 134 to use filing options: 1. On the printer’s touch screen, touch services home button. 2. Touch workflow scanning, then touch the filing options tab. 3. Touch the desired setting. Help is available for each settings by pressing th...

  • Page 135

    7 workcentre 7755/7765/7775 multifunction printer user guide 135 faxing this chapter includes: • fax overview on page 136 • sending a fax on page 137 • server fax on page 139 • sending an internet fax on page 140 • faxing from your computer on page 141 • selecting fax options on page 143 • fax mailb...

  • Page 136

    Faxing workcentre 7755/7765/7775 multifunction printer user guide 136 fax overview fax capability is available in four options: • embedded fax: document is scanned and sent directly to a fax machine. • server fax: document is scanned and sent through an ethernet network to a fax server, which sends ...

  • Page 137

    Faxing workcentre 7755/7765/7775 multifunction printer user guide 137 sending a fax to send a fax using the printer’s embedded fax: 1. Load the document. • document glass: place the first page of the document facedown, in the upper left corner of the document glass. • document feeder: remove any sta...

  • Page 138

    Faxing workcentre 7755/7765/7775 multifunction printer user guide 138 inserting pauses in fax numbers some fax numbers require one or more pauses during the dialing sequence. To insert pauses in a fax number, begin entering the fax number using the alphanumeric keypad, touch the pause button on the ...

  • Page 139

    Faxing workcentre 7755/7765/7775 multifunction printer user guide 139 server fax if a fax server is connected to the network, a document can be sent from the printer to a fax machine without requiring a dedicated telephone line. When using the server fax, a document is scanned and sent to a location...

  • Page 140

    Faxing workcentre 7755/7765/7775 multifunction printer user guide 140 sending an internet fax if an smtp (email) server is connected to the network, a document can be sent to an email address. This feature eliminates the need for a dedicated telephone line and the associated service costs. When send...

  • Page 141

    Faxing workcentre 7755/7765/7775 multifunction printer user guide 141 faxing from your computer a document stored on your computer can be sent as a fax using the printer driver. Note: to fax from your computer, fax must be installed in the printer and enabled by the system administrator. Sending the...

  • Page 142

    Faxing workcentre 7755/7765/7775 multifunction printer user guide 142 setting options 1. In the fax window, click options. 2. Make the desired selections. If you are unfamiliar with the settings, contact your system administrator. 3. Click ok. Creating recipient groups if you frequently fax to the s...

  • Page 143

    Faxing workcentre 7755/7765/7775 multifunction printer user guide 143 selecting fax options this section includes: • setting 2-sided faxing on page 143 • selecting the original type on page 143 • setting the fax resolution on page 143 • adjusting image quality on page 143 • adjusting layout on page ...

  • Page 144

    Faxing workcentre 7755/7765/7775 multifunction printer user guide 144 4. To manually adjust the image contrast (the difference between light and dark areas in an image), touch manual contrast, then touch the pointer to adjust the contrast level. The default setting is auto contrast. 5. Touch save. A...

  • Page 145

    Faxing workcentre 7755/7765/7775 multifunction printer user guide 145 additional fax options selecting a confirmation report 1. Touch fax on the touch screen. 2. Touch the fax options tab, then touch confirmation report. 3. Touch one of the following options: • print confirmation for all fax jobs. •...

  • Page 146

    Faxing workcentre 7755/7765/7775 multifunction printer user guide 146 selecting send header text to turn send header text on or off: 1. Touch fax on the touch screen. 2. Touch the fax options tab, then touch send header text. 3. Touch one of the following options: • off (default). • on. 4. Touch sav...

  • Page 147

    Faxing workcentre 7755/7765/7775 multifunction printer user guide 147 fax mailboxes a fax can be stored locally in the printer or in a remote fax machine. Storing a fax in a local mailbox note: a mailbox must be created before using this feature. For details, see scan to a folder on page 114, or see...

  • Page 148

    Faxing workcentre 7755/7765/7775 multifunction printer user guide 148 deleting stored faxes: 1. On the touch screen, touch fax. 2. Touch the fax options tab, then touch mailboxes. 3. Touch delete local mailbox documents. 4. Use the alphanumeric keypad to enter the following: • mailbox number. • mail...

  • Page 149

    Faxing workcentre 7755/7765/7775 multifunction printer user guide 149 fax polling you can store a fax document on the printer and make it available for other fax machines. You can also retrieve faxes stored on other fax machines. Note: both fax machines must have this feature. Storing a fax for remo...

  • Page 150

    Faxing workcentre 7755/7765/7775 multifunction printer user guide 150 4. Touch dialing characters or address book to enter the fax number of the fax machine that you want to access, then touch add. Add additional fax numbers if necessary. 5. To set a time when you want your printer to retrieve faxes...

  • Page 151

    Faxing workcentre 7755/7765/7775 multifunction printer user guide 151 adding speed dial entries this section includes: • adding an individual on page 151 • adding a group on page 151 • editing or clearing speed dial entries on page 152 • using chain dial on page 152 adding an individual a total of 2...

  • Page 152

    Faxing workcentre 7755/7765/7775 multifunction printer user guide 152 6. Touch the down arrow, then touch individuals to add individual speed dial entries, or touch groups to add speed dial groups. 7. Touch the desired speed dial entry, then touch add to group. 8. When all entries have been added, t...

  • Page 153

    8 workcentre 7755/7765/7775 multifunction printer user guide 153 maintenance this chapter includes: • maintenance and cleaning on page 154 • ordering supplies on page 160

  • Page 154

    Maintenance workcentre 7755/7765/7775 multifunction printer user guide 154 maintenance and cleaning this section includes: • general precautions on page 154 • locating the serial number on page 155 • usage counters on page 156 • resetting routine maintenance item life counters on page 156 • cleaning...

  • Page 155

    Maintenance workcentre 7755/7765/7775 multifunction printer user guide 155 locating the serial number when ordering supplies or contacting xerox for assistance, you will be asked to provide your printer’s serial number. The serial number can be read from the printer’s touch screen. 1. Press the mach...

  • Page 156

    Maintenance workcentre 7755/7765/7775 multifunction printer user guide 156 3. Pull the release handle and open the left side door. 4. The serial number is on the right side of the printer frame. 5. Close the left side door. 6. Lower tray 5. 7. If necessary, slide the entire tray 6 high capacity feed...

  • Page 157

    Maintenance workcentre 7755/7765/7775 multifunction printer user guide 157 cleaning the printer • cleaning the document glass and document cover on page 157 • cleaning the exterior on page 158 • cleaning the document feeder rollers on page 158 • ordering supplies on page 160 cleaning the document gl...

  • Page 158

    Maintenance workcentre 7755/7765/7775 multifunction printer user guide 158 cleaning the exterior regular cleaning keeps the touch screen and control panel free from dust and dirt. To remove finger prints and smudges, clean the touch screen and control panel with a soft, lint-free cloth. Use a cloth ...

  • Page 159

    Maintenance workcentre 7755/7765/7775 multifunction printer user guide 159 2. While turning the rollers, wipe them with a clean, lint free cloth moistened with water. Caution: do not use alcohol or chemical cleaners on the document feed rollers. 3. Close the top cover until it clicks into place, the...

  • Page 160

    Maintenance workcentre 7755/7765/7775 multifunction printer user guide 160 ordering supplies this section includes: • consumables on page 160 • routine maintenance items on page 160 • when to order supplies on page 161 • recycling supplies on page 161 certain consumables and routine maintenance item...

  • Page 161

    Maintenance workcentre 7755/7765/7775 multifunction printer user guide 161 when to order supplies the printer’s touch screen displays a warning when the supply nears its replacement time. Verify that you have replacements on hand. It is important to order these supplies when the messages first appea...

  • Page 162

    Maintenance workcentre 7755/7765/7775 multifunction printer user guide 162 installing staples if your printer has the optional advanced finisher, the optional professional finisher, the optional light production finisher, you will be alerted by a message on the printer touch screen when a staple car...

  • Page 163

    Maintenance workcentre 7755/7765/7775 multifunction printer user guide 163 3. Remove the staple cartridge by gripping the orange handle at the front of the cartridge and pulling it firmly toward you. 4. Pinch both sides of the staple case (1) and remove the staple case from the cartridge (2). 5. Ins...

  • Page 164

    Maintenance workcentre 7755/7765/7775 multifunction printer user guide 164 6. Grip the staple cartridge by the orange handle and insert it into the staple cartridge unit until it clicks. 7. Close the finisher door. Booklet staple replacement for professional finisher and light production finisher no...

  • Page 165

    Maintenance workcentre 7755/7765/7775 multifunction printer user guide 165 2. While squeezing orange levers r2 and r3 together (1), pull the staple cartridge unit out of the finisher until it stops (2). Note: the staple cartridge unit does not detach from the finisher. 3. Grip the orange tabs on bot...

  • Page 166

    Maintenance workcentre 7755/7765/7775 multifunction printer user guide 166 5. Lift the staple cartridge out of the staple cartridge unit. 6. Push the new staple cartridge into the staple cartridge unit until it clicks. 7. Repeat steps 3 to 6 for staple cartridge r3. 8. Return the staple cartridge un...

  • Page 167

    Maintenance workcentre 7755/7765/7775 multifunction printer user guide 167 main staple replacement for light production finisher warning: do not perform this procedure when the printer is copying or printing. 1. Open the right finisher door. 2. Grip the staple cartridge by the orange handle and remo...

  • Page 168

    Maintenance workcentre 7755/7765/7775 multifunction printer user guide 168 4. Insert the new staple case into the staple cartridge. 5. Grip the staple cartridge by the orange handle and insert it into the staple cartridge unit until it clicks. 6. Close the right finisher door. Wc77xx-143 wc77xx-144 ...

  • Page 169

    9 workcentre 7755/7765/7775 multifunction printer user guide 169 troubleshooting this chapter includes: • control panel messages on page 170 • general troubleshooting on page 171 • clearing paper jams on page 174 • clearing staple jams on page 215 • print quality problems on page 226 • copy and scan...

  • Page 170

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 170 control panel messages the control panel touch screen provides information and troubleshooting help. When an error or warning condition occurs, the touch screen displays a message. The touch screen may also display an ani...

  • Page 171

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 171 general troubleshooting this section contains procedures to help you locate and resolve problems. Some problems can be resolved by simply restarting the printer. To restart the printer: 1. Locate the power switch on the t...

  • Page 172

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 172 printing takes too long printer resets or turns off frequently printer is making unusual noises 2-sided printing problems probable causes solutions the printer is set to a slower printing mode (for example, heavyweight st...

  • Page 173

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 173 scanner error probable causes solutions scanner is not communicating. Turn off the printer, and check the scanner cable. Wait 2 minutes and turn the printer on again. If the problem is not resolved, contact your local xer...

  • Page 174

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 174 clearing paper jams when a jam occurs, the control panel touch screen displays an animated graphic showing the location of the jam. This section includes: • clearing paper jams from tray 1 and tray 2 on page 175 • clearin...

  • Page 175

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 175 clearing paper jams from tray 1 and tray 2 1. Pull the tray out toward you until it stops. 2. Remove the paper from the tray. 3. If the paper is torn, remove the tray completely and check inside the printer for torn piece...

  • Page 176

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 176 clearing paper jams from tray 3 and tray 4 1. Pull the tray out toward you until it stops. 2. Remove the paper from the tray. 3. If the paper is torn, remove the torn pieces of paper from the tray and check inside the pri...

  • Page 177

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 177 5. On the printer’s touch screen, touch confirm. Clearing paper jams from tray 5 (bypass tray) 1. Open the cover on tray 5 (bypass tray). 2. Make sure there are no sheets of paper in the paper feed entrance area, and remo...

  • Page 178

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 178 clearing paper jams from tray 6 (high-capacity feeder) 1. Slide the entire tray 6 high-capacity feeder assembly to the left until it stops. . 2. Pull the tray out toward you until it stops. If jammed paper is visible, rem...

  • Page 179

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 179 clearing paper jams in the document feeder 1. Open the document feeder top cover until it comes to a stop. The document feeder left cover will open automatically. 2. If the paper is not jammed in the document feeder, pull...

  • Page 180

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 180 4. Close the inner cover, close the top cover until it clicks into place, then close the left cover until it clicks into place. 5. If the jammed paper is not visible, raise the document feeder. Pull the green handle and r...

  • Page 181

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 181 8. Return the document feeder tray to its original position. 9. Reinsert originals in the document feeder. Caution: torn, wrinkled or folded originals may cause jams and damage the printer. To copy them, use the document ...

  • Page 182

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 182 3. Remove the jammed paper. Note: if the paper is torn, remove all torn pieces from the printer. 4. If jammed paper is not visible, move green handle 2a to the right, remove the jammed paper, then release green handle 2a....

  • Page 183

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 183 7. Push the transfer module completely into the printer, then turn green handle 2 to the left until it stops in the vertical position. 8. Close the front cover. Clearing paper jams in the output tray remove jammed paper f...

  • Page 184

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 184 clearing paper jams in the bottom left cover 1. If tray 6 is installed, slide the entire tray 6 high-capacity feeder assembly to the left until it stops. 2. Raise tray 5 (bypass tray). 3. Pull the release handle and open ...

  • Page 185

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 185 clearing paper jams in the bottom right cover 1. If a finisher is installed, open the finisher door. 2. Move green handle 1a to the right. 3. Push the release lever down and open the cover. Note: if a finisher is installe...

  • Page 186

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 186 4. Remove the upper and lower jammed paper. Notes: • if a finisher is installed, the output tray shown in the illustration will not be present. • paper may adhere to the inside of the cover and under the transport. • if t...

  • Page 187

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 187 clearing paper jams in advanced office finisher and professional finisher this section includes: • paper jams at 1a in the finisher on page 187 • paper jams at 1b in the finisher on page 188 • paper jams at 1d in the fini...

  • Page 188

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 188 3. Remove the jammed paper. 4. Return lever 1a to its original position. 5. Close the finisher door. Paper jams at 1b in the finisher 1. Open the finisher door. Wc77xx-086 wc77xx-088 1a wc77xx-068.

  • Page 189

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 189 2. Move green lever 1b to the right. 3. Remove the jammed paper. 4. Return lever 1b to its original position. 5. Close the finisher door. Wc77xx-089 wc77xx-087 wc77xx-091.

  • Page 190

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 190 paper jams at 1d in the finisher (using knob 1c) 1. Open the finisher door. 2. Move green lever 1d to the left. 3. Turn green knob 1c in the direction shown to release the paper. Wc77xx-068 wc77xx-090 wc77xx-091.

  • Page 191

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 191 4. Remove the jammed paper. 5. Return lever 1d to its original position. 6. Close the finisher door. Paper jams at 2a in the finisher 1. If the paper is visible at the output tray exit, carefully remove the paper by pulli...

  • Page 192

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 192 2. Open the finisher door. 3. Move green lever 2a to the right. 4. Remove the jammed paper. Wc77xx-068 wc77xx-069 wc77xx-070

  • Page 193

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 193 5. Return handle 2a to its original position. 6. Close the finisher door. Paper jams at 2a in the finisher (using knob 2c) 1. Open the finisher door. 2. Move green lever 2a to the right. Wc77xx-152 wc77xx-068 wc77xx-0071.

  • Page 194

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 194 3. Turn green knob 2c in the direction shown to release the paper. 4. Remove the jammed paper. 5. Return lever 2a to its original position. 6. Close the door of the finisher. Wc77xx-072 wc77xx-073 wc77xx-152.

  • Page 195

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 195 paper jams at 2b in the finisher 1. Open the finisher door. 2. Move green lever 2b to the right, then remove the jammed paper. 3. Return lever 2b to its original position. 4. Close the finisher door. Wc77xx-068 2b wc77xx-...

  • Page 196

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 196 paper jams at 2b in the finisher (using knob 2c) 1. Open the finisher door. 2. Move green lever 2b to the right. 3. Turn green knob 2c in the direction shown to release the paper. Wc77xx-068 2b wc77xx-075 wc77xx-076.

  • Page 197

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 197 4. Remove the jammed paper. 5. Return lever 2b to its original position. 6. Close the finisher door. Paper jams at 3 in the finisher 1. Open the finisher door. Wc77xx-077 2b wc77xx-153 wc77xx-068.

  • Page 198

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 198 2. Pull down green lever 3. 3. Remove the jammed paper. 4. Return lever 3 to its original position. 5. Close the finisher door. Wc77xx-078 wc77xx-079 wc77xx-154.

  • Page 199

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 199 paper jams at 5 in the finisher 1. Open finisher exit cover 5 (right side of the finisher above the output tray), by lifting upward at green label 5. 2. Remove the jammed paper by pulling it in the direction shown. 3. Ret...

  • Page 200

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 200 3. Turn green knob 4a in the direction shown to remove the jammed paper. 4. Return unit 4 to its original position. 5. Close the finisher door. Paper jams at 4b in the booklet maker 1. Open the finisher door. Wc77xx-150 w...

  • Page 201

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 201 2. Move green lever 4b to the left. 3. If paper is visible, remove the jammed paper by pulling in the direction shown. 4. Using the green handle, pull out unit 4 until it stops. 5. Remove the jammed paper from the upper l...

  • Page 202

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 202 6. Return unit 4 to its original position. 7. Return lever 4b to its original position. 8. Close the finisher door. Paper jams in the booklet tray 1. Open the finisher door. Wc77xx-155 wc77xx-160 wc77xx-068.

  • Page 203

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 203 2. Turn green knob 4a in the direction shown to release the jammed paper. 3. Remove the jammed paper by pulling in the direction shown. 4. Close the finisher door. Clearing paper jams in the light production finisher this...

  • Page 204

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 204 clearing jams at 1a (using knob 1c) 1. Open the left finisher door. 2. Move green handle 1a to the right. 3. Turn green knob 1c in the direction shown, then remove the jammed paper. Wc77xx-148 wc77xx-085 wc77xx-111 1c 1a.

  • Page 205

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 205 4. Return handle 1a to its original position. 5. Close the left door of the finisher. Clearing jams at 2a 1. Open the right finisher door. 2. Lift green handle 2a, then remove the jammed paper. If necessary, turn green kn...

  • Page 206

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 206 3. Return handle 2a to its original position. 4. Close the right finisher door. Clearing jams at 3e (using knob 3c) 1. Open the right finisher door. 2. Move green handle 3e to the right. If necessary, turn green knob 3c i...

  • Page 207

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 207 3. Return handle 3e to its original position. 4. Close the right finisher door. Paper jams at 4a in the booklet maker 1. Open the right finisher door. 2. Using the green handle, pull out unit 4 until it stops. Wc77xx-114 ...

  • Page 208

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 208 3. Turn green knob 4a in the direction shown to remove the jammed paper. 4. Return unit 4 to its original position. 5. Close the right finisher door. Paper jams at 4b in the booklet maker 1. Open the right finisher door. ...

  • Page 209

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 209 2. Move green lever 4b to the left. 3. If paper is visible, remove the jammed paper by pulling in the direction shown. 4. Using the green handle, pull out unit 4 until it stops. 5. Remove the jammed paper from the upper l...

  • Page 210

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 210 6. Return unit 4 to its original position. 7. Return lever 4b to its original position. 8. Close the right finisher door. Paper jams in the booklet maker tray 1. Open the finisher right door. Wc77xx-155 wc77xx-160 wc77xx-...

  • Page 211

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 211 2. Turn green knob 4a in the direction shown. Remove the jammed paper from the tray. 3. Close the right finisher door. Clearing jams from the finisher tray 1. Remove any jammed paper from the tray. If paper is torn, look ...

  • Page 212

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 212 clearing jams from the output tray 1. Remove jammed paper from the output tray. If paper is torn, look inside the printer for torn pieces. Clearing jams from tray 8 1. Press the cover button. 2. Open the cover and remove ...

  • Page 213

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 213 3. Close the cover until it clicks into place. 4. Remove and reload all paper in the tray. Clearing hole punch jams 1. Open the finisher door. 2. Remove the hole punch waste container at r4. Wc77xx-120 wc77xx-068 wc77xx-1...

  • Page 214

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 214 3. Empty the waste container. 4. Insert the container all the way into the finisher. 5. Locate and remove any paper jams. 6. Close the finisher door. Wc77xx-122 wc77xx-151.

  • Page 215

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 215 clearing staple jams this section includes: • clearing main staple jams in the advanced finisher and the professional finisher on page 215 • clearing main staple jams in the light production finisher on page 217 • clearin...

  • Page 216

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 216 3. Grip the staple cartridge by the orange handle and remove it by pulling it firmly toward you. Check inside the finisher for any loose staples and remove them. 4. Open the staple cartridge clamp by pulling firmly in the...

  • Page 217

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 217 6. Grip the staple cartridge by the orange handle and insert it into the staple cartridge unit until it clicks. 7. Close the finisher front door. Clearing main staple jams in the light production finisher 1. Open the righ...

  • Page 218

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 218 3. Open the staple cartridge cover and remove the jammed staples. Warning: the points of the jammed staples are sharp. Remove the jammed staples carefully. 4. Close the staple cartridge cover. Wc77xx-147 wc77xx-146.

  • Page 219

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 219 5. Grip the staple cartridge by the orange handle and insert it into the staple cartridge unit until it clicks into place. 6. Close the right finisher door. Wc77xx-144 wc77xx-145.

  • Page 220

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 220 clearing booklet staple jams in the professional finisher and the light production finisher the booklet stapler uses two staple cartridges labeled r2 and r3. Booklet stapling requires that both staple cartridges be free o...

  • Page 221

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 221 3. Grip the orange tabs on both sides of the staple cartridge. 4. While gripping the orange tabs of the staple cartridge, rotate it in the direction shown. 5. Lift the staple cartridge out of the staple cartridge unit. Wc...

  • Page 222

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 222 6. Remove the jammed staples by pulling them in the direction shown. Warning: the points of the jammed staples are sharp. Remove the jammed staples carefully. 7. Push the staple cartridge into the staple cartridge unit. 8...

  • Page 223

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 223 solving problems with paper jams the printer is designed to function with minimal paper jams using xerox supported media types only. Other media types may cause more frequent paper jams. If supported media is jamming freq...

  • Page 224

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 224 duplex (2-sided printing) unit jams document feeder jams media misfeeds probable causes solutions unsupported media (wrong size, thickness, type, etc.) is being used. Use only xerox-approved media. For details, see suppor...

  • Page 225

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 225 the recommended transparency or label sheet is facing the wrong way in the tray. Load the transparencies or label sheets according to the manufacturer’s instructions. Envelopes are facing the wrong way in tray 5 (bypass t...

  • Page 226

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 226 print quality problems your printer is designed to produce consistently high-quality prints. If you observe print quality problems, the following troubleshooting tools are available online: • workcentre 7755/7765/7775 xer...

  • Page 227

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 227 copy and scan problems when the copy or scan quality is poor, select the closest symptom from the following table to correct the problem. If the copy quality does not improve after carrying out the appropriate action, con...

  • Page 228

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 228 fax problems if a fax cannot be sent or received correctly, refer to the following table, and then perform the indicated operation. If a fax still cannot be sent or received correctly, even after performing the described ...

  • Page 229

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 229 problems receiving faxes fax was not transmitted. The fax number may be wrong. Check the fax number. The one-touch dial key or speed dial may be incorrectly programmed. Check that the keys were correctly programmed. The t...

  • Page 230

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 230 printing the protocol report the protocol report provides information about the previous fax job as an aid in determining fax protocol problems. To print the report: 1. Log in as system administrator. Press the log in/out...

  • Page 231

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 231 getting help this section includes: • control panel messages on page 231 • fax and scan alerts on page 231 • maintenance assistant on page 231 • online support assistant on page 231 • helpful weblinks on page 232 control ...

  • Page 232

    Troubleshooting workcentre 7755/7765/7775 multifunction printer user guide 232 to access the online support assistant, go to www.Xerox.Com/office/wc7755_wc7765_wc7775support . Helpful weblinks xerox provides several websites that offer additional help on your printer. Resource link technical support...

  • Page 233

    10 workcentre 7755/7765/7775 multifunction printer user guide 233 printer specifications this chapter includes: • physical specifications on page 234 • environmental specifications on page 235 • electrical specifications on page 236 • performance specifications on page 237 • controller specification...

  • Page 234

    Printer specifications workcentre 7755/7765/7775 multifunction printer user guide 234 physical specifications configuration with offset catch tray • width: 1,574 mm (62.0 in.) • depth: 782 mm (30.8 in.) • height: 1,369 mm (53.9 in.) • weight: 274.5 kg (604 lb.) configuration with advanced office fin...

  • Page 235

    Printer specifications workcentre 7755/7765/7775 multifunction printer user guide 235 environmental specifications temperature operating: 10° to 28° c / 50° to 90° f relative humidity operating: 10% to 85%.

  • Page 236

    Printer specifications workcentre 7755/7765/7775 multifunction printer user guide 236 electrical specifications • 110-127 vac, 50-60 hz; power consumption: 1.131 kva maximum printing continuously • 220-240 vac, 50-60 hz; power consumption: 1.096 kva maximum printing continuously • e nergy s tar qual...

  • Page 237

    Printer specifications workcentre 7755/7765/7775 multifunction printer user guide 237 performance specifications resolution maximum resolution: 2400x2400 dpi print speed workcentre 7755 color: 40 ppm black and white: 55 ppm workcentre 7765 color: 50 ppm black and white: 65 ppm workcentre 7775 color:...

  • Page 238

    Printer specifications workcentre 7755/7765/7775 multifunction printer user guide 238 controller specifications processor 1.8 ghz memory 1 gb minimum interface ethernet 10/100/1000base-tx.

  • Page 239

    A workcentre 7755/7765/7775 multifunction printer user guide 239 regulatory information this chapter includes: • basic regulations on page 240 • copy regulations on page 242 • fax regulations on page 245 • material safety data sheets on page 248.

  • Page 240

    Regulatory information workcentre 7755/7765/7775 multifunction printer user guide 240 basic regulations xerox has tested this product to electromagnetic emission and immunity standards. These standards are designed to mitigate interference caused or received by this product in a typical office envir...

  • Page 241

    Regulatory information workcentre 7755/7765/7775 multifunction printer user guide 241 this product, if used properly in accordance with the user's instructions, is neither dangerous for the consumer nor for the environment. To ensure compliance with european union regulations, use shielded interface...

  • Page 242

    Regulatory information workcentre 7755/7765/7775 multifunction printer user guide 242 copy regulations united states congress, by statute, has forbidden the reproduction of the following subjects under certain circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making ...

  • Page 243

    Regulatory information workcentre 7755/7765/7775 multifunction printer user guide 243 7. Draft registration cards. 8. Selective service induction papers that bear any of the following registrant’s information: • earnings or income • court record • physical or mental condition • dependency status • p...

  • Page 244

    Regulatory information workcentre 7755/7765/7775 multifunction printer user guide 244 other countries • copying certain documents may be illegal in your country. Penalties of fine or imprisonment may be imposed on those found guilty of making such reproductions. • currency notes • bank notes and che...

  • Page 245

    Regulatory information workcentre 7755/7765/7775 multifunction printer user guide 245 fax regulations united states fax send header requirements the telephone consumer protection act of 1991 makes it unlawful for any person to use a computer or other electronic device, including a fax machine, to se...

  • Page 246

    Regulatory information workcentre 7755/7765/7775 multifunction printer user guide 246 to order the correct service from the local telephone company, you may also have to quote the codes listed below: • facility interface code (fic) = 02ls2 • service order code (soc) = 9.0y warning: ask your local te...

  • Page 247

    Regulatory information workcentre 7755/7765/7775 multifunction printer user guide 247 repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommun...

  • Page 248

    Regulatory information workcentre 7755/7765/7775 multifunction printer user guide 248 material safety data sheets for material safety data information regarding your printer, go to: north america: www.Xerox.Com/msds european union: www.Xerox.Com/environment_europe for the customer support center pho...

  • Page 249

    B workcentre 7755/7765/7775 multifunction printer user guide 249 recycling and disposal this chapter includes recycling and disposal guidelines and information for: • all countries on page 250 • north america on page 250 • european union on page 250 • other countries on page 252.

  • Page 250

    Recycling and disposal workcentre 7755/7765/7775 multifunction printer user guide 250 guidelines and information all countries if you are managing the disposal of your xerox product, please note that the product contains lamp(s) with mercury, and may contain lead, perchlorate, and other materials wh...

  • Page 251

    Recycling and disposal workcentre 7755/7765/7775 multifunction printer user guide 251 professional/business environment in accordance with european legislation, end of life electrical and electronic equipment subject to disposal must be managed within agreed procedures. Prior to disposal, please con...

  • Page 252

    Recycling and disposal workcentre 7755/7765/7775 multifunction printer user guide 252 information on disposal in other countries outside the european union these symbols are only valid in the european union if you wish to discard these items, please contact your local authorities or dealer and ask f...

  • Page 253

    Index workcentre 7755/7765/7775 multifunction printer user guide 253 index a accounting, 28 b before using the printer, 18 billing meters, 27 booklet printing, 67 c choosing a network connection, 32 cleaning the printer, 157 document cover, 157 document feeder roller, 158 document glass, 157 exterio...

  • Page 254

    Index workcentre 7755/7765/7775 multifunction printer user guide 254 h help, 231 control panel messages, 231 fax alerts, 231 maintenance assistant, 231 online support assistant, 231 resources, 29 technical support, 29 weblinks, 232 i index print, 39 information about your printer, 29 on control pane...

  • Page 255

    Index workcentre 7755/7765/7775 multifunction printer user guide 255 printer advanced features, 22 available configurations, 22 configurations, 22 connection, 22 control panel features, 25 disposal, 250 electrical safety, 13 fonts, 22 information resources, 29 internal components, 21 maximum print s...

  • Page 256

    Index workcentre 7755/7765/7775 multifunction printer user guide 256 s safety electrical, 12 laser, 12 maintenance, 15 operational, 14 printer location, 14 printer supplies, 14 requirements, 11 scaling, 79 scanning, 111 advanced options, 132 importing images into application, 129 load documents, 113...

  • Page 257

    Index workcentre 7755/7765/7775 multifunction printer user guide 257.