Xerox Xerox 4112 System Administration Manual - page 336
Troubleshooting
10-6
System Administration Guide
Xerox 4112/4127 Copier/Printer
The slave file server
configuration is mismatched.
(Bindery Service mode.)
Use PCONSOLE from a computer
to confirm if the printer type is
set to Defined Elsewhere under
Print Server Information/
Printer/Printer xxx
Environment Configuration.*
If not set to Defined Elsewhere,
change to Defined Elsewhere
and propagate the
configuration parameter.*
The form number on the print
data and the form number set to
the printer do not match.
Use NWADMIN on a computer
to select the machine and
confirm that the start number of
the form in the environment
setting matches the number in
the print data.*
Use NWADMIN from a
computer to match the Start
Form number in the machine’s
environment setting to the
number in the print data.*
The level settings for the IPX
checksum do not match.
Use the “set” command from the
console screen on the file server
confirm whether the IPX
checksum is set to level 2.
Enter following command on
console screen in file server and
then set IPX checksum level 0 or
1:
set Enable IPX Checksum=x (x =
0 or 1)
The level settings for the NCP
packet signature do not match.
Use the “set” command from the
console screen on the file server
confirm whether the NCP packet
signature is set to level 3.
Enter the following command
from the console screen on the
file server to set the NCP packet
signature to either level 0, 1, or
2, and restart the file server:
set NCP Packet Signature
Option=x (x = 0, 1, or 2)
The default device name is
incorrect.
Print out the Printer Settings
List or Startup Page to confirm
6 figures (3 bytes) of low ranks
of an Ether address.
Set the device name using the
correct Ethernet address.
Set the device name different
from the default name.
The directory tree name is not
configured.
Print out the Printer Settings
List to confirm if the tree name
is specified.
Set the tree name.
The context is not set.
Print out the Printer Settings
List to confirm if the context is
specified.
Set the context.
Connected to a different printer
object.
Use NWADMIN from a computer
to confirm if the correct object is
assigned using the current
information of the print server.*
Use the CentreWare Utilities
CD-ROM from a computer to
correctly set the file-server-
name/tree/context/operation-
mode.
Use the CentreWare Internet Services
from a computer to correctly set
the file-server-name/tree/context/
operation-mode.
The NetWare port on the
machine is not set to “Enable.”
Print out the Printer Settings
List to confirm if the NetWare
port is enabled.
Enable the NetWare port.
The file server is down.
Search for the file server using
the Network Computer.
Start the file server.
Cause
Check point
Remedy