Zebra HC100 User Manual - Routine Maintenance
Routine Maintenance
For best results from your printer, Zebra recommends that users upgrade to the latest firmware version* and carry out
routine maintenance as follows;
Determining Firmware Version
To determine your current firmware version, complete the following steps to print a configuration wristband:
•
Make sure the printer is on and ready to print with a wristband cartridge inserted.
•
Press and hold PAUSE/FEED until the green lights turn off on the printer status indicators, and the
orange lights blink once.
•
Release PAUSE/FEED. A wristband prints with the printer configurations details and firmware version.
The example below shows version V54.17.12Z.
The latest version number of firmware can be seen and downloaded from the ‘firmware and service packs’ section of
the HC100 pages of our web site at;
http://www.zebra.com/gb/en/support-downloads/desktop/hc-
100.html#mainpartabscontainer_5e2d=firmware-servicepacks
If your printer configuration* has an earlier version, Zebra recommend upgrading to the latest version for best results.
*Original WLAN (802.11b/g) enabled HC100 printers, i.e. part number HC100-300x-0200, will only support older versions of
firmware. Firmware upgrades should not be attempted on these printer configurations.
Updating Firmware
Full firmware download details can be viewed on page 73 of the printer's associated user manual.
http://www.zebra.com/content/dam/zebra/manuals/en-us/printer/hc100-ug-en.pdf
Caution -
During the firmware download process, the printer status indicator turns to a steady half-orange and half-
green state as the printer writes to flash memory. Do NOT power cycle the printer during this phase. Doing so makes
the printer inoperable.
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