Zebra HC100 User Manual - page 6
Unexplained Issues
As with all Zebra products, our commitment to quality and reliability ensures that any complaints are investigated
thoroughly. Should you experience any issues with your HC100 wristband printing solution which cannot be resolved
having followed the guidance from this document, we encourage end users to raise a complaint with their Zebra reseller
so that relevant information can be registered with Zebra. In order for a complaint to be investigated in the quickest
possible way, we ask that you ensure the following information is included in any correspondence.
Please rest assured that we will continue to record and investigate all complaints in order that you can rely on
Zebra’s consistently high quality products.
End user
Zebra Partner/
Reseller
Cartridge information
Part number
Batch number
DOM
Printer information
Part number
(see label on
underside of printer)
Serial number
(see label on
underside of printer)
Firmware version
(see page 2 for
instructions on how to
find firmware version)
Problem description
Page 6