Zebra HC100 User Manual - page 4
Cleaning the Smart Card and Contacts
CAUTION –
Remove all rings, watches, hanging necklaces, identification badges, or other metallic objects that
could touch the printhead or drop into the media cartridge slot.
CAUTION –
Before proceeding, discharge any built-up static electricity by touching the printer’s metal back
plate near its power switch or by using an anti-static wriststrap and mat.
1
Press the Eject button and remove the wristband cartridge from the printer
2
Turn the printer off
3
Disconnect the power cord from the back of the printer
4
Refer to Figure 1. Using the cleaning swab from the Preventative Maintenance Kit, or a swab dipped in
isopropyl alcohol/deionized water solution (mixed 90/10), clean the gold smart card contacts on the back
of the wristband cartridge. Allow the solution to evaporate before putting the cartridge back in the printer.
5
Refer to Figure 2. Using the cleaning swab and vertical strokes, clean the gold media cartridge sensor
pins, which are visible at the back of the media cartridge slot. Allow the solution to evaporate before
proceeding.
6
Insert the power cord into the back of the printer
7
Turn on the printer power and reinsert the wristband cartridge. Dispose of the used swab according to
your local regulations.
8
If your wristband cartridge is still not recognized, fill out the formon page 6 and submit the form to your
reseller.
Cleaning the Printhead Using Cleaning Card
1
Press the Eject button and remove the wristband cartridge from the printer.
2
Turn the printer off.
3
Remove the cleaning card (part 61332M) from its packaging.
4
Refer to Figure 4. Press both upper cover release buttons simultaneously; the upper cover will partially
open.
5
Refer to Figure 5. Insert the cleaning card into the media chute until ¼ inch is visible from the front of the
printer.
6
Close the upper cover of the printer.
7
Press and hold the Eject button.
8
Turn on the printer power.
9
Hold the Eject button for approximately 15 seconds while the printer powers up and performs a self-test.
10
Release the Eject button when the cleaning card begins moving; cleaning is complete when the card
stops moving. Remove and dispose of the cleaning card after the cleaning process. The cleaning card
contains isopropyl alcohol, discard according to your local regulations.
11
Reinsert the media cartridge
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