Chase Touch Tone Capture Quick Reference Manual - Process A Void Force Post
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PROCESS A VOID FORCE POST
HEAR PREVIOUS DAY DEPOSIT TOTAL
CLOSE YOUR BATCH
Follow these steps
to hear the amount
of a previous day’s
deposit using the
Touch Tone Capture
authorization system.
Follow these steps to
manually close your
current open batch
using the Touch Tone
Capture authorization
system.
Follow these steps
to void a force trans
action using the
Touch Tone Capture
authorization system.
PROMPT
DESCRIPTION/ACTION
Welcome and thank you...
Please enter your
merchant number...
Key in your merchant number
and press the Pound [#] key.
You entered XX merchant
number...
Press [1] if the merchant
number is correct, or press [2]
if it is incorrect.
Enter the transaction
code and...
Press [9] for DEPOSIT
FROM PREVIOUS DAY, and
then press the Pound [#] key.
Total deposit from prev.
day was $XX.XX...
Press [9] to repeat the
amount, or press the Star [*]
key to return to the transaction
menu.
PROMPT
DESCRIPTION/ACTION
Welcome and thank you...
Please enter your
merchant number...
Key in your merchant number
and press the Pound [#] key.
You entered XX mer
chant number...
Press [1] if the merchant
number is correct, or press [2]
if it is incorrect.
Enter the transaction
code and...
Press [0] for CLOSE BATCH,
and then press the Pound [#]
key.
Total deposit is $XX.XX...
Press [9] to repeat the
amount, or press the Star [*]
key to return to the transaction
menu.
PROMPT
DESCRIPTION/ACTION
Welcome and thank you...
Please enter your
merchant number...
Key in your merchant number
and press the Pound [#] key.
You entered XX merchant
number...
Press [1] if the merchant
number is correct, or press [2]
if it is incorrect.
Enter the transaction
code and...
Press [7] for VOID FORCE
POST, and then press the
Pound [#] key.
Enter the credit card
number...
Key in the credit card number,
and then press the Pound [#]
key.
Enter the expiration
date...
Key in the card’s expiration
date in MMYY format, and then
press the Pound [#] key.
Enter the exact charge...
Key in the total charge amount
in dollars and cents, and then
press the Pound [#] key.
You entered XX dollars
and XX cents...
Press [1] if the amount is
correct, or press [2] if it is
incorrect.
Enter the approval code...
Key in the original approval
code.
Approved. Your authori
zation code is...
Press [9] to repeat the code,
or press the Star [*] key to
return to the transaction menu.