Chase Touch Tone Capture Quick Reference Manual - page 8
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PROCESS A SALE WITH AVS & CVD
PROCESS AN AUTH ONLY WITH AVS
Follow these steps
to submit only an
authorization while
requesting additional
verification using the
Touch Tone Capture
authorization system.
You would then need
to follow up later and
force the transaction
for settlement.
Follow these steps
to submit a sale
transaction while
requesting additional
verification using the
Touch Tone Capture
authorization system.
The payment brands’
Address Verification
Service (AVS)
determines the match
or partial match of
the consumer’s
address information.
Card Verification Data
(CVD) codes are the
3 or 4digit codes
on the back of the
payment card.
The response codes
sent back to you can
help you determine
your next action –
approval, exception
or decline.
PROMPT
DESCRIPTION/ACTION
Welcome and thank you...
Please enter your
merchant number...
Key in your merchant number
and press the Pound [#] key.
You entered XX merchant
number...
Press [1] if the merchant
number is correct, or press [2]
if it is incorrect.
Enter the transaction
code and...
Press [1] and then [3] for
AUTH ONLY WITH AVS, and
then press the Pound [#] key.
You have selected autho
rization only...
Press Star [*] to select
another transaction type, or
press Pound [#] to continue.
Enter the credit card
number...
Key in the credit card number,
and then press the Pound [#]
key.
Enter the expiration date...
Key in the card’s expiration
date in MMYY format, and
then press the Pound [#] key.
Enter the exact charge...
Key in the total charge amount
in dollars and cents, and then
press the Pound [#] key.
You entered XX dollars
and XX cents...
Press [1] if the amount is
correct, or press [2] if it is
incorrect.
Enter the billing address...
Key in the cardholder’s billing
address street number or
P.O. Box, and then press [#].
Enter the ZIP or postal...
Key in the cardholder’s billing
address ZIP code, and then
press [#].
Approved. Your authori
zation code is...
The AVS response is...
Press [9] to repeat the codes,
or press the Star [*] key
to return to the transaction
menu.
PROMPT
DESCRIPTION/ACTION
Welcome and thank you...
Please enter your
merchant number...
Key in your merchant number
and press the Pound [#] key.
You entered XX merchant
number...
Press [1] if the merchant
number is correct, or press [2]
if it is incorrect.
Enter the transaction
code and...
Press [1] and then [2] for
SALE WITH AVS, and then
press the Pound [#] key.
Enter the credit card
number...
Key in the credit card number,
and then press the Pound [#]
key.
Enter the expiration date...
Key in the card’s expiration
date in MMYY format, and
then press the Pound [#] key.
Enter the exact charge...
Key in the total charge amount
in dollars and cents, and then
press the Pound [#] key.
You entered XX dollars
and XX cents...
Press [1] if the amount is
correct, or press [2] if it is
incorrect.
Enter the CVV2/CVC2/
CID value and...
Key in the appropriate value
and press [#], or just press [#]
to bypass.
Enter the billing address...
Key in the cardholder’s billing
address street number or
P.O. Box, and then press [#].
Enter the ZIP or postal...
Key in the cardholder’s billing
address ZIP code, and then
press [#].
Approved. Your authori
zation code is...
The AVS response is...
The CVD response is...
Press [9] to repeat the codes,
or press the Star [*] key to
return to the transaction menu.