Easy At Home EBP-017 User Manual - page 10
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TROUBLESHOOTING
ABOUT BLOOD PRESSURE
1. Individual blood pressure varies
multiple times everyday, it is also affect-
ed by the way you tie your cuff and mea-
surement position, so please take the
measurement under the same conditions.
2.If the person takes medicine, the
pressure will vary more.
3.Wait at least 3 minutes for
another measurement.
Why does my blood pressure
fluctuate throughout the
day?
Is the result the same
if measuring on the
right wrist?
It is ok for both wrists, but there
will be some different results for
different people. We suggest you
measure the same wrist every time.
Why do I get a different
blood pressure at home
compared to the hospital?
The blood pressure is different even
throughout the day due to weather
emotion, exercise etc, Also, there is the
“white coat” effect, which means blood
pressure usually increases in clinical
settings.
What you need to pay
attention to when you measure
your blood pressure at home:
If the cuff is tied properly.
If the cuff is too tight or too loose.
If the cuff is tied on the wrist.
If you feel anxious.
Taking 2-3 deep breaths before
beginning will be better for measuring.
Advice:Relax yourself for 4-5
minutes until you calm down.
This section includes a list of error messages and frequently
asked questions for problems you may encounter with your wrist
blood pressure monitor. If the products not operating as you
think it should, check here before arranging for servicing.
PROBLEM SYMPTOM CHECK THIS
REMEDY
No power
Low
batteries
Error
massage
Display is dim or
will not light up.
Batteries are exhausted. Replace with new batteries
Insert the batteries
correctly
Replace with new batteries
Batteries are inserted
incorrectly.
Show on
the display Batteries are low.
E 1 shows
The cuff is not secure.
Refasten the cuff and then
measure again.
E 2 shows
The cuff is very tight
Refasten the cuff and then
measure again.
E 3 shows
The pressure of the
cuff is excess.
Relax for a moment
and then measure again.
E 10 or
E 11 shows
The monitor detected
motion while measuring.
Movement can affect the
measurement.Relax for a
moment and then
measure again.
E 20 shows
E 21 shows
Relax for a moment and
then measure again.
EExx,shows on
the display.
A calibration error
occurred.
Retake the measurement.
If the problem persists,
contact the retailer or our
customer service
department for further
assistance.Refer to the
warranty for contact
information and return
instructions.
The measurement
process does not detect
the pulse signal.
Loosen the clothing on
the wrist and then
measure again.
Measure incorrectly.