ECX RUCKUS Instruction Manual - page 11
11
EN
RUCKUS
4WD
4WD
LIMITED WARRANTY
What this Warranty Covers
Horizon Hobby, Inc., (Horizon) warrants to the original purchaser
that the product purchased (the “Product”) will be free from
defects in materials and workmanship at the date of purchase.
What is Not Covered
This warranty is not transferable and does not cover (i) cosmetic
damage, (ii) damage due to acts of God, accident, misuse, abuse,
negligence, commercial use, or due to improper use, installation,
operation or maintenance, (iii) modifi cation of or to any part of
the Product, (iv) attempted service by anyone other than a Horizon
Hobby authorized service center, (v) Product not purchased from
an authorized Horizon dealer, or (vi) Product not compliant with
applicable technical regulations.
OTHER THAN THE EXPRESS WARRANTY ABOVE, HORIZON
MAKES NO OTHER WARRANTY OR REPRESENTATION, AND
HEREBY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, IN-
CLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF
NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. THE PURCHASER ACKNOWLEDGES THAT
THEY ALONE HAVE DETERMINED THAT THE PRODUCT WILL
SUITABLY MEET THE REQUIREMENTS OF THE PURCHASER’S
INTENDED USE.
Purchaser’s Remedy
Horizon’s sole obligation and purchaser’s sole and exclusive
remedy shall be that Horizon will, at its option, either (i) service,
or (ii) replace, any Product determined by Horizon to be defective.
Horizon reserves the right to inspect any and all Product(s) in-
volved in a warranty claim. Service or replacement decisions are
at the sole discretion of Horizon. Proof of purchase is required for
all warranty claims. SERVICE OR REPLACEMENT AS PROVIDED
UNDER THIS WARRANTY IS THE PURCHASER’S SOLE AND
EXCLUSIVE REMEDY.
Limitation of Liability
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT, INCI-
DENTAL OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR
PRODUCTION OR COMMERCIAL LOSS IN ANY WAY, REGARD-
LESS OF WHETHER SUCH CLAIM IS BASED IN CONTRACT, WAR-
RANTY, TORT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER
THEORY OF LIABILITY, EVEN IF HORIZON HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES. Further, in no event shall
the liability of Horizon exceed the individual price of the Product
on which liability is asserted. As Horizon has no control over use,
setup, fi nal assembly, modifi cation or misuse, no liability shall
be assumed nor accepted for any resulting damage or injury. By
the act of use, setup or assembly, the user accepts all resulting
liability. If you as the purchaser or user are not prepared to accept
the liability associated with the use of the Product, purchaser
is advised to return the Product immediately in new and unused
condition to the place of purchase.
Law
These terms are governed by Illinois law (without regard to
confl ict of law principals). This warranty gives you specifi c legal
rights, and you may also have other rights which vary from state
to state. Horizon reserves the right to change or modify this war-
ranty at any time without notice.
WARRANTY SERVICES
Questions, Assistance, and Services
Your local hobby store and/or place of purchase cannot provide
warranty support or service. Once assembly, setup or use of the
Product has been started, you must contact your local distributor
or Horizon directly. This will enable Horizon to better answer your
questions and service you in the event that you may need any
assistance. For questions or assistance, please visit our website
at www.horizonhobby.com, submit a Product Support Inquiry, or
call the toll free telephone number referenced in the Warranty
and Service Contact Information section to speak with a Product
Support representative.
Inspection or Services
If this Product needs to be inspected or serviced and is compli-
ant in the country you live and use the Product in, please use the
Horizon Online Service Request submission process found on our
website or call Horizon to obtain a Return Merchandise Authori-
zation (RMA) number. Pack the Product securely using a shipping
carton. Please note that original boxes may be included, but are
not designed to withstand the rigors of shipping without addi-
tional protection. Ship via a carrier that provides tracking and in-
surance for lost or damaged parcels, as Horizon is not responsible
for merchandise until it arrives and is accepted at our facility. An
Online Service Request is available at http://www.horizonhobby.
com/content/_service-center_render-service-center. If you do not
have internet access, please contact Horizon Product Support to
obtain a RMA number along with instructions for submitting your
product for service. When calling Horizon, you will be asked to
provide your complete name, street address, email address and
phone number where you can be reached during business hours.
When sending product into Horizon, please include your RMA
number, a list of the included items, and a brief summary of the
problem. A copy of your original sales receipt must be included
for warranty consideration. Be sure your name, address, and RMA
number are clearly written on the outside of the shipping carton.
NOTICE: Do not ship LiPo batteries to Horizon. If you have
any issue with a LiPo battery, please contact the appropriate
Horizon Product Support offi ce.
Warranty Requirements
For Warranty consideration, you must include your original
sales receipt verifying the proof-of-purchase date. Provided
warranty conditions have been met, your Product will be serviced
or replaced free of charge. Service or replacement decisions are
at the sole discretion of Horizon.
Non-Warranty Service
Should your service not be covered by warranty, service
will be completed and payment will be required without
notifi cation or estimate of the expense unless the expense
exceeds 50% of the retail purchase cost. By submitting
the item for service you are agreeing to payment of the service
without notifi cation. Service estimates are available upon re-
quest. You must include this request with your item submitted for
service. Non-warranty service estimates will be billed a minimum
of ½ hour of labor. In addition you will be billed for return freight.
Horizon accepts money orders and cashier’s checks, as well as
Visa, MasterCard, American Express, and Discover cards. By
submitting any item to Horizon for service, you are agreeing to
Horizon’s Terms and Conditions found on our website http://www.
horizonhobby.com/content/_service-center_render-service-center.
ATTENTION: Horizon service is limited to Product compli-
ant in the country of use and ownership. If received, a non-
compliant Product will not be serviced. Further, the sender
will be responsible for arranging return shipment of the
un-serviced Product, through a carrier of the sender’s
choice and at the sender’s expense. Horizon will hold non-
compliant Product for a period of 60 days from notifi cation,
after which it will be discarded.