G-Technology G-RAID Studio User Manual - Support & Warranty
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Support & Warranty
Limited War-
warranty
Hitachi Global Storage Technologies, Inc. (“HitachiGST”)
Limited Warranty for Consumer Products
What does this limited warranty cover?
This Limited Warranty applies to new HitachiGST storage products purchased from an
authorized HitachiGST dealer by the original purchaser for normal use and not for resale.
HitachiGST warrants that a covered product is free from defects in materials and work-
manship, with the exceptions stated below.
How long does limited warranty coverage last?
This limited warranty lasts for 1 year, 2 years, 3 years or 5 years, or a fixed period
from date of purchase, depending on when and where it was originally purchased. To
determine the warranty specifically for your product, visit www.hitachigst.com. A valid
proof of purchase may be required to prove eligibility. If you do not have a valid proof of
purchase, the limited warranty period will be measured from the date of sale from Hitachi
Global Storage Technologies to the authorized distributor.
What does this limited warranty not cover?
The limited warranty does not cover damage resulting from commercial use, misuse, ac-
cident, modification or alteration to hardware or software, tampering, unsuitable physical
or operating environment beyond product specifications, improper maintenance, or failure
caused by a product for which Hitachi Global Storage Technologies is not responsible.
There is no warranty of uninterrupted or error-free operation. There is no warranty for
loss of data—you must regularly back up the data stored on your product to a separate
storage product. There is no warranty for product with removed or altered identification
labels.
HITACHIGST DOES NOT PROVIDE ANY OTHER WARRANTIES OF ANY KIND, INCLUD-
ING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MER-
CHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO
NOT ALLOW THE LIMITATION OF IMPLIED WARRANTIES, SO THIS LIMITATION MAY
NOT APPLY TO YOU.
Hitachi GST is not responsible for returning to you product which is not covered by this
limited warranty.