I-mate PM10A User Manual - Connection Problems

Pocket PC Phone User Manual

192

Pocket PC Phone User Manual

193 

Connection Problems

Problem

n

Unable to use 

Infrared (IR) port 

to transfer information.

n

Cannot connect to

 Internet, web 

surfing doesn't work.

Solution

1     Line up the IR ports so that they are unobstructed and within 

a close 20cm range.

2     Make sure that nothing is obstructing the two IR ports.

3     Adjust the room lighting. Some light sources interfere with 

IR connections. Try moving to a different location or turn out 

some lights.

4     Transfer only one file, or no more than 25 contact cards, at 

a time.

1     Check that you have set up and connected to an Internet 

service provider.

2     Check that the wireless connection to your mobile service 

provider is switched on and the signal is un-obstructed.

3     Verify with your Internet service provider that your username 

and password are correct.

See Chapter  7, 

Getting Connected. Additional information is 

also available in 

Connections Help on the Pocket PC Phone 

and 

ActiveSync Help on the PC.