Summary of NetVista

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    Hardware maintenance manual a40 type 6840 a40p type 6841 a40i type 2271 ibm netvista computer.

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    Hardware maintenance manual a40 type 6840 a40p type 6841 a40i type 2271 ibm netvista computer.

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    Note: before using this information and the product it supports, be sure to read the general information under “notices” on page 138. Second edition (november 2000) the following paragraph does not apply to the united kingdom or any country where such provisions are inconsistent with local law: inte...

  • Page 5: Contents

    Contents chapter 1. General checkout . . . . . . 1 chapter 2. General information . . . . . 3 features . . . . . . . . . . . . . . . . 3 specifications . . . . . . . . . . . . . . 5 chapter 3. Diagnostics . . . . . . . . 7 setup utility program . . . . . . . . . . . 7 product recovery program menu ....

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    Chapter 9. About this manual . . . . . 93 important safety information . . . . . . . . 93 chapter 10. Related service information . . . . . . . . . . . . . 95 safety notices (multi-lingual translations) . . . . 95 safety information . . . . . . . . . . . . 125 general safety . . . . . . . . . . . . ...

  • Page 7: Chapter 1. General Checkout

    Chapter 1. General checkout this general checkout procedure is for type 2271/6840/6841 computers. Attention: the drives in the computer you are servicing might have been rearranged or the drive startup sequence changed. Be extremely careful during write operations such as copying, saving or formatti...

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    If no, continue to 002. If yes, proceed to 003. 002 if the power management feature is enabled, do the following: 1. Start the configuration/setup utility program (see “setup utility program” on page 7) 2. Select power management from the configuration/setup utility program menu. 3. Select apm. 4. B...

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    Chapter 2. General information features the netvista type 2271/6840/6841 computers are available in 5 x 7 (five i/o adapter slots, plus one agp slot, and seven drive bays). V type 2271 is the minitower with the a40 board and modem. V type 6840 is the minitower with the a40 board. V type 6841 is the ...

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    Input/output features v 25-pin, ecp/epp parallel port v one or two 9-pin serial ports v four 4-pin, usb ports v standard mouse port v standard keyboard port v 15-pin monitor port v three audio connectors (line/headphone out, line in, and microphone) v joystick/midi connectors (some models) expansion...

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    V sun solaris 2.5.1 or later v novell netware versions 3.2, 4.11, 5.0 specifications dimensions height: 445 mm (17.5 in.) width: 165 mm (6.5 in.) depth: 502 mm (20.5 in.) weight minimum configuration as shipped: 14.0 kg (30 lb) maximum configuration: 17.3 kg (38.0 lb) environment air temperature: sy...

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    6 hardware maintenance manual a40 type 6840 a40p type 6841 a40i type 2271: ibm netvista computer.

  • Page 13: Chapter 3. Diagnostics

    Chapter 3. Diagnostics setup utility program . . . . . . . . . . . 7 product recovery program menu . . . . . . . 8 diagnostics . . . . . . . . . . . . . . . 8 diagnostics download . . . . . . . . . . 8 navigating through the diagnostic programs . . 9 running diagnostic tests . . . . . . . . . 9 test...

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    3. When the setup utility prompt appears on the screen during start-up, press f1. The setup utility menu will appear. 4. Follow the instructions on the screen. 5. When finished, select system summary to verify that any configuration changes have been accepted. Product recovery program menu type 2271...

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    Navigating through the diagnostic programs use the cursor movement keys to navigate within the menus. V the enter key is used to select a menu item. V the esc key is used to back up to the previous menu. V for online help select f1. Running diagnostic tests there are four ways to run the diagnostic ...

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    V a defective device is causing another device not to be recognized. V the scsi controller failed (on the system board or scsi adapter). V use the procedure in “undetermined problems” on page 75 to find the problem. If a device is missing from the list, replace it. If this does not correct the probl...

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    V function code: represents the feature or function within the pc. V failure type: represents the type of error encountered. V deviceid: contains the component’s unit-id which corresponds to either a fixed disk drive, removable media drive, serial or parallel port, processor, specific simm or dimm, ...

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    You can run the start smart hard disk test and then continue with other diagnostic tests before running the hard drive self-test results. Quick and full erase - hard drive diagnostics offer two hard drive format utilities: v quick erase hard drive v full erase hard drive the quick erase hard drive p...

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    V follow instructions on screen. Viewing the test log errors reported by the diagnostic test will be displayed by the program as a failed test. To view details of a failure or to view a list of test results, use the following procedure from any test category screen. V press f3 to activate the log fi...

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    Chapter 4. Installing options input/output connectors . . . . . . . . . . 15 removing the cover . . . . . . . . . . . 15 internal drive removal and replacement . . . . . 16 installing internal drives in bays 1, 2, 3 and 4 . . 17 cd-rom drive jumper settings . . . . . . 18 installing internal drives ...

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    3. Push the side cover toward the rear, using the two embosses at the back of the cover. 4. Remove the cover. Internal drive removal and replacement 16 hardware maintenance manual a40 type 6840 a40p type 6841 a40i type 2271: ibm netvista computer.

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    1 bay 1 - max height: 41.3 mm (1.6 in.) cd-rom drive (standard in some models) 5.25-inch hard disk drive 2 bay 2 - max height: 41.3 mm (1.6 in.) 5.25-inch hard disk drive 3.5-inch hard disk drive (requires a mounting bracket) cd-rom drive dvd-rom drive 3 bay 3 - max height: 25.4 mm (1.0 in.) 3.5-inc...

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    4. Install the drive into the bay. Align the screw holes and insert the two screws. 5. Connect the power and signal cables to the drive. Cd-rom drive jumper settings cd-rom and pc/cd-rom drives use jumpers or tabs to set the drives as primary (master) or secondary (slave). Refer to the drive connect...

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    2. Remove the side support bar. 3. Remove the front emc shield for the specific drive bay. 4. Pivot the lower drive bay cage outward from the computer, into the locked position. Chapter 4. Installing options 19.

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    5. Mount dasd rails on the drive you wish to install and slide the drive along the rail guides into the unoccupied drive bay. 6. Press the tab that holds the cage in the open position and swing the cage back into operating position. 7. Connect the cables to the drive. 8. Connect the power and signal...

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    Hard disk drive jumper settings ide hard disk drives for the netvista series computers use jumpers to set the drives as primary (master) or secondary (slave). Note: for drives not shown below, refer to the label on the hard disk drive for the hard disk drive settings. 1primary (master) hard disk dri...

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    2. Remove the two metal knockouts. 1 u-bolt 2 bolt holes 3 nuts 3. Insert the u-bolt through the rear panel. Attach and tighten the nuts with an appropriately sized or adjustable wrench. 4. Replace the computer cover. See “replacing the cover” on page 26. 5. Thread the cable through the u-bolt and a...

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    2. Remove the blue adapter card retainer and slot cover for the appropriate expansion slot. 3. Remove the adapter from its static-protective package. 4. Install the adapter into the appropriate slot on the system board. Note: if you are installing a wake on lan ™ supported network adapter, attach th...

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    5. Install the adapter card retainer. 6. Replace the cover and connect the cables. Agp adapter some models come with a high-performance agp video adapter. In some agp adapters, the dvi connector is replaced by a regular vga connector. 24 hardware maintenance manual a40 type 6840 a40p type 6841 a40i ...

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    Connector description 1 digital video interface (dvi) connector used to attach a digital monitor. This connector provides the signals necessary to support the display power management signaling (dpms) standard. 2 s-video connector used to attach a television set that has a s-video connector. The s-v...

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    Replacing the cover 1. Position the cover on the chassis, aligning the tabs on the cover with the slots on the chassis. 2. Slide the cover toward the front bezel of the computer until the cover is fully closed. 3. Replace the two thumb screws and engage the keylock (if any). 26 hardware maintenance ...

  • Page 33: Chapter 5. Fru Replacements

    Chapter 5. Fru replacements computer exploded view . . . . . . . . . . 28 a40/a40p/a40i system board layout . . . . . 29 system board locations . . . . . . . . . 29 system board jumper settings . . . . . . . 29 clear cmos/flash boot block recovery . . . 30 processor speed settings . . . . . . . . 30...

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    Computer exploded view 28 hardware maintenance manual a40 type 6840 a40p type 6841 a40i type 2271: ibm netvista computer.

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    A40/a40p/a40i system board layout 32 31 33 34 system board locations 1cpu fan connector 18pci slot 5 2microprocessor 19 pci slot 4 3dimm 0 20 pci slot 3 4dimm 1 21 pci slot 2 5power led connector 22 pci slot 1 6rfid connector 23 agp slot 7front usb connector 24 cd-rom audio 8secondary ide connector ...

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    Clear cmos/flash boot block recovery use the recovery jumper setting to clear cmos or to flash boot block recover. Jumper setting description cmos reset 2-3 cmos reset/flash recovery mode 1-2 (d) normal mode note: the a40/a40p/a40i cmos clear/recovery jumper pins are numbered as follows: v pin 1 is ...

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    4. Install the dimm straight down into the connector until the retaining clips close. Make sure the notches in the dimm align with the tabs on the connector. Notches pci extender card removal 1. Remove the cover (see “removing the cover” on page 15). 2. Remove the machine chassis foot that is in fro...

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    6. Remove the board from the chassis. 7. Remove the processor from the old system board and install it on the new system board. 8. Remove any of the following installed options on the old system board, and install them on the new system board. V memory modules 9. Ensure that the new system board jum...

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    2. The speaker is secured by one tab on either side and two at the bottom. Firmly push the speaker up from the bottom until it comes out from the tabs. Power supply if the power-on indicator is not on, the power supply fan is not running, or the computer will not power-off, use the following procedu...

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    Pin signal function 1 3.3 v +3.3 v dc 2 3.3 v +3.3 v dc 3 com ground 4 5 v +5 v dc 5 com ground 6 5 v +5 v dc 7 com ground 8 pok power good 9 5vsb standby voltage 10 12 v +12 v dc 11 3.3 v +3.3 v dc 12 -12 v -12 v dc 13 com ground 14 ps-on dc remote enable 15 com ground 16 com ground 17 com ground 1...

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    4. Remove the power supply. Chapter 5. Fru replacements 35.

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    36 hardware maintenance manual a40 type 6840 a40p type 6841 a40i type 2271: ibm netvista computer.

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    Chapter 6. Symptom-to-fru index simm/dimm/rimm memory errors . . . . . . 37 hard disk drive boot error . . . . . . . . . 38 diagnostic error codes . . . . . . . . . . . 39 beep symptoms . . . . . . . . . . . . . 57 no-beep symptoms . . . . . . . . . . . . 58 post error codes . . . . . . . . . . . . ...

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    Error fru/action 2xx-2y a memory error was detected in dimm/rimm socket y replace the dimm/rimm in the socket identified by the last digit of the error code. Re-run the test. If the same error code occurs again, replace the system board or where memory is on the processor card, replace the processor...

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    Diagnostic error codes refer to the following diagnostic error codes when using the diagnostic tests. See ″diagnostics″ on page 7 for the specific type for information about the diagnostic programs. In the following index, x can represent any number. Diagnostic error code fru/action 000-000-xxx bios...

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    Diagnostic error code fru/action 000-197-xxx bios test warning 1. Make sure the component that is called out is connected and/or enabled 2. Re-run test 3. Component that is called out in warning statement 4. Component under test 000-198-xxx bios test aborted 1. If a component is called out, make sur...

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    Diagnostic error code fru/action 001-038-xxx system extension failure 1. Adapter card 2. System board 001-039-xxx system dmi data structure error 1. Flash the system 2. System board 001-040-xxx system irq failure 1. Power-off/on system and re-test 2. System board 001-041-xxx system dma failure 1. Po...

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    Diagnostic error code fru/action 001-271-xxx system irq4 failure 1. Device on irq4 2. System board 001-272-xxx system irq5 failure 1. Device on irq5 2. System board 001-273-xxx system irq6 (diskette drive) failure 1. Diskette cable 2. Diskette drive 3. System board 001-274-xxx system irq7 failure 1....

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    Diagnostic error code fru/action 001-301-xxx system rtc century byte error 1. Flash the system 2. System board 005-000-xxx video test passed 1. No action 005-00x-xxx video error 1. Video card, if installed 2. System board 005-010-xxx 005-011-xxx 005-012-xxx 005-013-xxx video signal failure 1. Video ...

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    Diagnostic error code fru/action 005-197-xxx video test warning 1. Make sure the component that is called out is connected and/or enabled 2. Re-run test 3. Component that is called out in warning statement 4. Component under test 005-198-xxx video test aborted 1. If a component is called out, make s...

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    Diagnostic error code fru/action 011-000-xxx serial port interface test passed 1. No action 011-001-xxx serial port presence 1. Remove external serial device, if present 2. Run setup, enable port 3. System board 011-002-xxx 011-003-xxx serial port timeout/parity error 1. System board 011-013-xxx 011...

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    Diagnostic error code fru/action 014-001-xxx parallel port presence 1. Remove external parallel device, if present 2. Run setup, enable port 3. System board 014-002-xxx 014-003-xxx parallel port timeout/parity error 1. System board 014-013-xxx 014-014-xxx parallel port control signal/loopback test f...

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    Diagnostic error code fru/action 015-002-xxx usb port timeout 1. Remove usb device(s) and re-test 2. System board 015-015-xxx usb port external loopback failure 1. Remove usb device(s) and re-test 2. System board 015-027-xxx usb port configuration/setup error 1. Flash the system 2. System board 015-...

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    Diagnostic error code fru/action 018-195-xxx pci card test aborted by user 1. Pci card 2. Information 3. Re-start the test, if necessary 018-196-xxx pci card test halt, error threshold exceeded 1. Press f3 to review the log file 2. Re-start the test to reset the log file 018-197-xxx pci card test wa...

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    Diagnostic error code fru/action 020-199-xxx pci test failed, cause unknown 1. Go to the ″undetermined problems″ section 2. Flash the system and re-test 3. Replace component under function test 020-262-xxx pci system error 1. Pci card 2. Riser card, if installed 3. System board 025-000-xxx ide inter...

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    Diagnostic error code fru/action 030-00x-xxx 030-01x-xxx scsi interface failure 1. Scsi signal cable 2. Check power supply 3. Scsi device 4. Scsi adapter card, if installed 5. System board 030-027-xxx scsi interface configuration/setup error 1. Scsi signal cable 2. Flash the system 3. Scsi device 4....

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    Diagnostic error code fru/action 035-196-xxx raid interface test halt, error threshold exceeded 1. Press f3 to review the log file 2. Re-start the test to reset the log file 035-197-xxx raid interface test warning 1. Make sure the component that is called out is connected and/or enabled 2. Re-run te...

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    Diagnostic error code fru/action 071-199-xxx audio port test failed, cause unknown 1. Go to the ″undetermined problems″ section 2. Flash the system and re-test 3. Replace component under function test 071-25x-xxx audio port failure 1. Speakers 2. Audio card, if installed 3. System board 080-000-xxx ...

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    Diagnostic error code fru/action 086-196-xxx mouse port interface test halt, error threshold exceeded 1. Press f3 to review the log file 2. Re-start the test to reset the log file 086-197-xxx mouse port interface test warning 1. Make sure the component that is called out is connected and/or enabled ...

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    Diagnostic error code fru/action 170-195-xxx voltage sensor(s) test aborted by user 1. Information 2. Re-start the test, if necessary 170-196-xxx voltage sensor(s) test halt, error threshold exceeded 1. Press f3 to review the log file 2. Re-start the test to reset the log file 170-197-xxx voltage se...

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    Diagnostic error code fru/action 175-199-xxx thermal sensor(s) test failed, cause unknown 1. Go to the ″undetermined problems″ section 2. Flash the system and re-test 3. Replace component under function test 175-250-xxx 175-251-xxx thermal sensor(s) limit error 1. Check fans 2. Check power supply 3....

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    Diagnostic error code fru/action 217-28x-xxx 217-29x-xxx hard disk drive (scsi) error 1. Hard disk drive cable 2. Check power supply voltages 3. Hard disk drive (scsi) 4. Scsi adapter card 5. System board 220-000-xxx hi-capacity cartridge drive test passed 1. No action 220-xxx-xxx hi-capacity cartri...

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    Beep symptoms beep symptoms are short tones or a series of short tones separated by pauses (intervals without sound). See the following examples. Beeps description 1-2-x v one beep v a pause (or break) v two beeps v a pause (or break) v any number of breaks 4 four continuous beeps use the following ...

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    Beep symptom fru/action 3-3-4 screen initialization failed 1. Video adapter (if installed) 2. System board display 3-4-1 screen retrace test detected an error 1. Video adapter (if installed) 2. System board 3. Display 3-4-2 post is searching for video rom 1. Video adapter (if installed) 2. System bo...

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    Symptom/error fru/action no beep during post. 1. See “undetermined problems” on page 75. 2. System board 3. Memory module 4. Any adapter or device 5. Riser card 6. Power cord 7. Power supply post error codes each time you power-on the system, it performs a series of tests that check the operation of...

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    Post error code fru/action 08x check scsi terminator installation. 1. Scsi cable 2. Scsi terminator 3. Scsi device 4. Scsi adapter 101 system board interrupt failure 1. System board 102 system board timer error 1. System board 106 1. System board 110 system board memory parity error 1. Memory module...

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    Post error code fru/action 163 clock not updating or invalid time set 1. Time and date set? 2. Cmos backup battery (see “safety information” on page 125) 3. System board 164 post detected a base memory or extended memory size mismatch error or rimm socket 3 is populated with a rimm memory module 1. ...

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    Post error code fru/action 190 chassis intrusion detector was cleared. This is information only, no action required. If this code does not clear: 1. System board 1xx not listed above 1. System board 201, 20x memory data error 1. Run enhanced diagnostics memory test 2. Memory module 3. System board 2...

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    Post error code fru/action 604 and able to run diagnostics 1. Run setup and verify diskette configuration settings 2. Diskette drive a/b 3. Diskette drive cable 4. System board 5. Riser card 605 post cannot unlock the diskette drive 1. Diskette drive 2. Diskette drive cable 3. System board 4. Riser ...

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    Post error code fru/action 1102 card selected feedback error 1. Run diagnostics 1103 port fails register check 1. Run diagnostics 2. System board 1106 serial option cannot be turned off 1. Run diagnostics 2. System board 1107 1. Serial device cable 2. System board 1110 register test failed 1. Run di...

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    Post error code fru/action 16xx 1. 36/38 workstation adapter 1762 hard disk drive configuration error 1. Run configuration. (see “setup utility program” on page 7.) 1780 (disk drive 0) 1781 (disk drive 1) 1782 (disk drive 2) 1783 (disk drive 3) 1. See “power supply” on page 33. 2. Hard disk drive 3....

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    Post error code fru/action 4612, 4613, 4640, 4641 1. Memory module package 2. Multiport/2 adapter 4650 1. Multiport/2 interface cable 46xx not listed above 1. Multiport/2 adapter 2. Multiport/2 interface board 3. Memory module 5600 1. Financial system controller adapter 5962 an ide device (other tha...

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    Post error code fru/action 96xx 1. Scsi adapter 2. Any scsi device 3. System board 4. Riser card 10101, 10102, 10104, 10105, 10106, 10107, 10108, 10109, 10111, 10112, 10113, 10114, 10115, 10116 1. Have customer verify correct operating system device drivers are installed and operational. 2. Modem 10...

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    Post error code fru/action 10453 wrong drive type? Information only 10454 sector buffer test error 1. Run diagnostics 10455, 10456 controller error 1. Run diagnostics 10459 drive diagnostic command error information only 10461 drive format error 1. Run diagnostics 10462 controller seek error 1. Run ...

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    Post error code fru/action 109xx check the adapter cables 1. Actionmedia adapter/a 2. System board 3. Riser card 112xx this adapter does not have cache 1. Scsi adapter 2. Any scsi device 3. System board 4. Riser card 119xx 1. 3119 adapter 121xx 1. Modem adapter 2. Any serial device 3. System board 4...

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    Post error code fru/action 16520, 16540 1. 6157 streaming tape drive 2. 6157 tape attachment adapter 166xx, 167xx 1. Token ring adapter 2. System board 3. Riser card 18001 to 18029 1. Wizard adapter 2. Wizard adapter memory 18031 to 18039 1. Wizard adapter cable 185xxxx 1. Dbcs japanese display adap...

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    Post error code fru/action 208xx verify there are no duplicate scsi id settings on the same bus. 1. Any scsi device 210xxxx internal bus, size unknown 210xxx1 external bus, size unknown 1. Scsi hard disk drive 2. Scsi adapter or system board 3. Scsi cable 4. Scsi id switch (on some models) tape driv...

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    Post error code fru/action 273xx 1. 1 mbps micro channel 2. Infrared lan adapter 27501, 27503, 27506, 27507 1. Serverguard adapter 2. System board 3. Riser card 27502, 27504, 27510, 27511, 27533, 27534, 27536, 27537 1. Serverguard adapter 27509 1. Remove redundant adapters, run auto configuration pr...

  • Page 79

    Miscellaneous error messages message/symptom fru/action cmos backup battery inaccurate 1. Cmos backup battery (see “safety information” on page 125) 2. System board changing colors 1. Display computer will not power-off. See “power supply” on page 33. 1. Power switch 2. System board 3. Riser card co...

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    Message/symptom fru/action ″insert a diskette″ icon appears with a known-good diagnostics diskette in the first 3.5-inch diskette drive. 1. System board 2. Diskette drive cable 3. Riser card 4. Network adapter intensity or color varies from left to right of characters and color bars 1. Display 2. Sy...

  • Page 81

    Message/symptom fru/action some or all keys on the keyboard do not work 1. Keyboard 2. Keyboard cable 3. System board undetermined problems check the power supply voltages (see “power supply” on page 33). If the voltages are correct, return here and continue with the following steps. 1. Power-off th...

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  • Page 83: Chapter 7. Parts

    Chapter 7. Parts 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 © copyright ibm corp. 2000 77.

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    Parts listing the parts listing supports the following models: xxu, xxs, xxp, xxc, xxd, xxm, xxv, xxf, xxs, xxg, xxt. Index system (types 2271/6840/6841) fru no. 1 cap handle kit (all) 19k4934 2 support handle (all) 19k4936 3 bezel blanks kit (all) 19k4938 4 cd-rom drive - read/write (2271 - eax, ec...

  • Page 85

    Index system (types 2271/6840/6841) fru no. 17 memory 128mb sdram (2271 - none) (6840 - vau, vaa, vat) (6841 - vau, vcj) 33l3076 18 fan sink, non-ihs, 533 - 866 mhz (2271 - eax, ebx, ecx, e2u) (6840 - cax, c1u, eax, e1u, dtg, p2u) (6841 - eax, e1u) 10k1689 18 fan sink, non-ihs, 900 - 933 (2271 - gax...

  • Page 86

    Index system (types 2271/6840/6841) fru no. 23 bezel release bar (all) 19k4946 chassis assembly (all) 19k4930 side panel with nameplate (all) 19k4942 speakers (2271 - all) (6840/6841 - none) 10k2601 speaker brick - gb/uk (2271 - ecg, gcg, tag, tbg) (6840/6841 - none) 25p5703 speaker brick - us/taiwa...

  • Page 87

    Index system (types 2271/6840/6841) fru no. Modem - universal (2271 - all except ecu, gcu) (6840/6841 - none) 19k2963 modem - domestic (2271 - ecu, gcu) (6840/6841 - none) 19k2965 cable hardfile - ata (2-drop) (all) 37l5098 audio cable (all) 75h9219 cdrom audio cable (all) 09n1782 dual usb cable (al...

  • Page 88

    Turkish - id 179 37l2542 turkish - id 440 37l2543 uk english 37l2544 yugoslavian 37l2545 uk english (iso) 37l2546 japanese 37l2547 chinese 37l2548 korean 28l1860 thai 37l2550 82 hardware maintenance manual a40 type 6840 a40p type 6841 a40i type 2271: ibm netvista computer.

  • Page 89

    Computer power cords arabic 14f0033 australian 93f2365 belgian 1339520 bulgarian 1339520 canadian 93f2364 czech 1339520 denmark 13f9997 finland 1339520 france 1339520 german 1339520 hungarian 1339520 israel 14f0087 italian 14f0069 latin american 6952301 netherlands 1339520 new zealand 93f2365 norweg...

  • Page 90

    Me sk recovery cd 32p4247 me sl recovery cd 32p4244 me sp recovery cd 32p4232 me sv recovery cd 32p4236 me th recovery cd 32p4248 me tr recovery cd 32p4246 me us recovery cd 32p4223 me uk recovery cd 32p4224 recovery cds win 98 machine - type 6840, 6841 win 98 se ap recovery cd 32p4274 win 98 se uk ...

  • Page 91

    Chapter 8. Additional service information security features . . . . . . . . . . . . . 85 passwords . . . . . . . . . . . . . . 85 power-on password . . . . . . . . . 85 removing a power-on password . . . . . 85 administrator password . . . . . . . . 86 administrator password control . . . . . 86 ope...

  • Page 92

    5. Remind the user to enter a new password when service is complete. Administrator password the administrator password is used to restrict access to the configuration/setup utility program. If the administrator password is activated, and you do not enter the administrator password, the configuration...

  • Page 93

    To update the eprom using the dmi mif browser, use the following procedure. 1. Click start from the desktop, then programs. 2. Select ibm systemview agent 3. Select the serial number information icon 4. Click the plus sign to expand. 5. Select the component you want to view or edit. 6. Double click ...

  • Page 94

    Flash (bios/vpd) update procedure attention: refer to the information label located inside the system unit cover for any model-specific information. 1. Power-off the computer. 2. Insert the flash update diskette into drive a. 3. Power-on the computer. 4. When the update utility appears; select the c...

  • Page 95

    Power management power management reduces the power consumption of certain components of the computer such as the system power supply, processor, hard disk drives, and some monitors. Advanced power management and rapid resume ™ manager are features of some personal computers. Automatic configuration...

  • Page 96

    – standby: screen is blank, but can be restored immediately when any activity is detected. – suspend: monitor uses less power than in standby mode. Screen image is restored after a few seconds when any activity is detected. – off: monitor power is off. Press monitor power button to restore power. On...

  • Page 97

    The configuration/setup utility program includes settings that can be enabled and disabled to configure the network interface in the computer. These settings are the following: v flash over lan (update post/bios over network) v wake on lan flash over lan (update post/bios over network) note: for loc...

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  • Page 99

    Chapter 9. About this manual this manual contains service and reference information for the ibm ® netvista tm series computer types 2271/6840/6841. This manual is divided into product service sections (by machine chassis) and a related service section, as follows: v the product service sections incl...

  • Page 100

    Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a cabo cualquier operación. 94 hardware maintenance manual a40 type 6840 a40p type 6841 a40i type 2271: ibm netvista computer.

  • Page 101

    Chapter 10. Related service information safety notices (multi-lingual translations) . . . . 95 safety information . . . . . . . . . . . . 125 general safety . . . . . . . . . . . . 125 grounding requirements . . . . . . . . 125 electrical safety . . . . . . . . . . . . 125 handling electrostatic dis...

  • Page 102

    To connect to disconnect 1. Turn everything off. 2. First, attach all cables to devices. 3. Attach signal cables to receptacles 4. Attach power cord(s) to outlet. 5. Turn device on. 1. Turn everything off. 2. First, remove power cord(s) from outlet. 3. Remove signal cables from receptacles. 4. Remov...

  • Page 103

    Caution: when replacing the battery, use only ibm part number 33f8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can...

  • Page 104

    Caution: when a cd-rom drive is installed, note the following. Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure. Removing the covers of the cd-rom drive could result in exposure to hazardous laser radiation. Th...

  • Page 105

    ≥ 32 kg (70.5 lbs) ≥ 55 kg (121.2 lbs) caution: use safe lifting practices when lifting your machine. Chapter 10. Related service information 99.

  • Page 106

    Caution: electrical current from power, telephone, and communication cables can be hazardous. To avoid personal injury or equipment damage, disconnect the attached power cords, telecommunications systems, networks, and modems before you open the server covers, unless instructed otherwise in the inst...

  • Page 107

    Perigo para evitar choques elétricos, não conecte ou desconecte nenhum cabo, nem efetue instalação, manutenção ou reconfiguração deste produto durante uma tempestade com raios. Para evitar choques elétricos: v o cabo de alimentação deve ser conectado a um receptáculo corretamente instalado e aterrad...

  • Page 108

    Cuidado: ao substituir a bateria, utilize apenas o número de peça ibm 33f8354 ou um tipo de bateria equivalente recomendado pelo fabricante. Se seu sistema possuir um módulo com uma bateria de lítio, substitua-o apenas pelo mesmo tipo de módulo, produzido pelo mesmo fabricante. A bateria contém líti...

  • Page 109

    Cuidado: quando uma unidade de cd-rom estiver instalada, observe o seguinte. A utilização de controles ou ajustes ou a execução de procedimentos diferentes daqueles especificados nesta publicação pode resultar em exposição perigosa à radiação. A remoção das tampas da unidade de cd-rom pode resultar ...

  • Page 110

    ≥ 32 kg (70.5 lbs) ≥ 55 kg (121.2 lbs) cuidado: utilize práticas seguras para levantamento de peso ao levantar sua máquina. 104 hardware maintenance manual a40 type 6840 a40p type 6841 a40i type 2271: ibm netvista computer.

  • Page 111

    Cuidado: a corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicação é perigosa. Para evitar ferimentos pessoais ou danos aos equipamentos, desconecte os cabos de alimentação, sistemas de telecomunicação, redes e modems antes de abrir as tampas do servidor, a menos que rece...

  • Page 112

    106 hardware maintenance manual a40 type 6840 a40p type 6841 a40i type 2271: ibm netvista computer.

  • Page 113

    Chapter 10. Related service information 107.

  • Page 114

    108 hardware maintenance manual a40 type 6840 a40p type 6841 a40i type 2271: ibm netvista computer.

  • Page 115

    Chapter 10. Related service information 109.

  • Page 116

    Danger pour éviter tout risque de choc électrique, ne manipulez aucun câble et n’effectuez aucune opération d’installation, d’entretien ou de reconfiguration de ce produit au cours d’un orage. Pour éviter tout risque de choc électrique: v les cordons d’alimentation du présent produit et de tous les ...

  • Page 117

    Attention: remplacez la pile usagée par une pile de référence identique exclusivement - voir la référence ibm - ou par une pile équivalente recommandée par le fabricant. Si votre système est doté d’un module contenant une pile au lithium, vous devez le remplacer uniquement par un module identique, p...

  • Page 118

    ≥ 32 kg (70.5 lbs) ≥ 55 kg (121.2 lbs) attention: ce produit pèse un poids considérable. Faites-vous aider pour le soulever. Attention: le courant électrique circulant dans les câbles de communication et les cordons téléphoniques et d’alimentation peut être dangereux. Pour votre sécurité et celle de...

  • Page 119

    Vorsicht aus sicherheitsgründen bei gewitter an diesem gerät keine kabel anschließen oder lösen. Ferner keine installations-, wartungs- oder rekonfigurationsarbeiten durchführen. Aus sicherheitsgründen: v gerät nur an eine schutzkontaktsteckdose mit ordnungsgemäß geerdetem schutzkontakt anschließen....

  • Page 120

    Achtung: eine verbrauchte batterie nur durch eine batterie mit der ibm teilenummer 33f8354 oder durch eine vom hersteller empfohlene batterie ersetzen. Wenn ihr system ein modul mit einer lithium-batterie enthält, ersetzen sie es immer mit dem selben modultyp vom selben hersteller.Die batterie enthä...

  • Page 121

    ≥ 32 kg (70.5 lbs) ≥ 55 kg (121.2 lbs) achtung: beim anheben der maschine die vorgeschriebenen sicherheitsbestimmungen beachten. Achtung: an netz-, telefon- und datenleitungen können gefährliche elektrische spannungen anliegen. Um eine gefährdung des benutzers oder beschädigung des geräts zu vermeid...

  • Page 122

    Pericolo per evitare il pericolo di scosse elettriche durante i temporali, non collegare o scollegare cavi, non effettuare l’installazione, la manutenzione o la riconfigurazione di questo prodotto. Per evitare il pericolo di scosse elettriche: v collegare il cavo di alimentazione ad una presa elettr...

  • Page 123

    Attenzione: quando si sostituisce la batteria, utilizzare solo una batteria ibm o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore. Se il sistema di cui si dispone è provvisto di un modulo contenente una batteria al litio, sostituire tale batteria solo con un tipo di modul...

  • Page 124

    ≥ 32 kg (70.5 lbs) ≥ 55 kg (121.2 lbs) attenzione: durante il sollevamento della macchina seguire delle norme di di sicurezza. Attenzione: la corrente circolante nei cavi di alimentazione, del telefono e di segnale è pericolosa. Per evitare situazioni pericolose per le persone o danneggiamenti all’a...

  • Page 125

    Chapter 10. Related service information 119.

  • Page 126

    120 hardware maintenance manual a40 type 6840 a40p type 6841 a40i type 2271: ibm netvista computer.

  • Page 127

    Chapter 10. Related service information 121.

  • Page 128

    Peligro para evitar una posible descarga eléctrica, no conecte ni desconecte los cables ni lleve a cabo ninguna operación de instalación, de mantenimiento o de reconfiguración de este producto durante una tormenta eléctrica. Para evitar una posible descarga: v el cable de alimentación debe conectars...

  • Page 129

    Percaución: al cambiar la batería, utilice únicamente la batería ibm número de pieza 33f8354 o un tipo de batería equivalente recomendado por el fabricante. Si el sistema tiene un módulo que contiene una batería de litio, sustitúyalo únicamente por el mismo tipo de módulo del mismo fabricante. La ba...

  • Page 130

    ≥ 32 kg (70.5 lbs) ≥ 55 kg (121.2 lbs) percaución:: alce la máquina con cuidado; el sobrepeso podría causar alguna lesión. Percaución: la corriente eléctrica de los cables de comunicaciones, de teléfono y de alimentación puede resultar peligrosa. Para evitar posibles lesiones o daños del aparato, de...

  • Page 131

    Safety information this section contains the safety information with which you need to be familiar, before you service an ibm computer. General safety follow these rules to ensure general safety: v observe good housekeeping in the area of the machines during and after maintenance. V when lifting any...

  • Page 132

    Observe the following rules when working on electrical equipment. V find the room emergency power-off (epo) switch, disconnecting switch, or electrical outlet. If an electrical accident occurs, you can then operate the switch or unplug the power cord quickly. V do not work alone under hazardous cond...

  • Page 133

    Handling electrostatic discharge-sensitive devices any computer part containing transistors or integrated circuits (ics) should be considered sensitive to electrostatic discharge (esd). Esd damage can occur when there is a difference in charge between objects. Protect against esd damage by equalizin...

  • Page 134

    3. Check the power cord for the following: a. A third-wire ground connector in good condition. Use a meter to measure third-wire ground continuity for 0.1 ohm or less between the external ground pin and frame ground. B. The power cord should be the appropriate type as specified in the parts listings...

  • Page 135

    Problem determination tips because there is a large variety of hardware and software combinations that can be encountered, use the following information to assist you in problem determination. V verify any recent hardware changes. See “hardware considerations” on page 131. V verify any recent softwa...

  • Page 136

    Adding adapters to the system when adapters are added to the system, an area in memory has to be allocated to run its programs. This can be done with either hardware switches or software mapping . If there is a conflict in software mapping, then the following may be true. V the first device to attac...

  • Page 137

    Not all device drivers are found in the config.Sys file. Advanced operating systems use .Ini files to set up and start devices. Device drivers can access the hardware in five ways. V operating system direct to hardware using a direct driver direct drivers, which bypass bios, have the advantage of fa...

  • Page 138

    V post beep codes are sounds emitted from the speaker if the post finds a problem. One beep indicates that the post completed successfully. Multiple beeps indicate a problem was found. V diagnostic error messages are displayed when a test program finds a problem with a hardware component. V software...

  • Page 139

    Rom and ram addresses adapter cards with processors can contain ram and rom. If the adapter cards have onboard memory, then the following are true. V rom contains operating instructions for the adapter i/o. V ram is used for buffering. Two adapters using the same memory area will cause a failure. Th...

  • Page 140

    Miscellaneous information acronyms, abbreviations, and terms term information acpa/a audio capture and playback adapter adp automatic data processing agp advanced graphics port alt alternate ansi american national standards institute artic a real time interface coprocessor ascii american national st...

  • Page 141

    Term information lun logical unit number (refer to scsi) map maintenance analysis procedure mcga modified color graphics adapter mca micro channel architecture (bus structure) mhz mega hertz (million cycles per second) midi musical instrument digital interface mm multimedia n/a not available or not ...

  • Page 142

    Send us your comments! We want to know your opinion about this manual (part number __________________). Your input will help us to improve our publications. Please photocopy this survey, complete it, and then fax it to ibm hmm survey at 919-543-8167 (usa) . Name: ____________________________________...

  • Page 143

    4. Which computers do you service most? ___________________________________________________________________________ ___________________________________________________________________________ thank you for your response! Chapter 10. Related service information 137.

  • Page 144

    Notices references in this publication to ibm products, programs, or services do not imply that ibm intends to make these available in all countries in which ibm operates. Any reference to an ibm product, program, or service is not intended to state or imply that only that ibm product, program, or s...

  • Page 145

    Trademarks the following terms are trademarks of the ibm corporation in the united states or other countries or both. Alert on lan aptiva asset id at bookmanager business partner eduquest faxconcentrator helpcenter helpclub helpfax helpware ibm intellistation micro channel netfinity netfinity manage...

  • Page 146

    140 hardware maintenance manual a40 type 6840 a40p type 6841 a40i type 2271: ibm netvista computer.

  • Page 148

    Part number: 06p1775 printed in usa (1p) p/n: 06p1775.