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IBM NetVista Quick Reference - Contents

Manual is about: IBM Computer Hardware User Manual

Summary of NetVista

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    Netvista ™ quick reference inside: - safety, warranty, and other notices - computer setup - software recovery - troubleshooting and diagnostics - ibm help and service.

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    Netvista ™ quick reference.

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    Note before using this information and the product it supports, be sure to read “safety notices” on page v, appendix a, “warranty information” on page 33, and appendix b, “notices” on page 51. First edition (march 2002) © copyright international business machines corporation 2002. All rights reserve...

  • Page 5: Contents

    Contents safety notices . . . . . . . . . . . . . . . . . . . . . Vi lithium battery notice. . . . . . . . . . . . . . . . . . . Vii modem safety information . . . . . . . . . . . . . . . . . Vii laser compliance statement . . . . . . . . . . . . . . . . . Ix additional help . . . . . . . . . . . . ...

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    Television output notice . . . . . . . . . . . . . . . . . . 52 trademarks . . . . . . . . . . . . . . . . . . . . . . 52 electronic emissions notices . . . . . . . . . . . . . . . . . 52 federal communications commission (fcc) and telephone company requirements . . . . . . . . . . . . . . . . . . ....

  • Page 7: Safety Notices

    Safety notices danger electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. V connect all power cords to ...

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    V branchez sur des socles de prise de courant correctement câblés tout équipement connecté à ce produit. V lorsque cela est possible, n’utilisez qu’une seule main pour connecter ou déconnecter les câbles d’interface.; v ne mettez jamais un équipement sous tension en cas d’incendie ou d’inondation, o...

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    Lithium battery notice caution: danger of explosion if battery is incorrectly replaced. When replacing the battery, use only ibm part number 33f8354 or an equivalent type battery recommended by the manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed ...

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    V do not use the telephone to report a gas leak in the vicinity of the leak. Consignes de sécurité relatives au modem lors de l’utilisation de votre matériel téléphonique, il est important de respecter les consignes ci-après afin de réduire les risques d’incendie, d’électrocution et d’autres blessur...

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    Danger laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. Danger: certains modèles d’ordinateurs personnels sont équipés d’origine d’une unité de cd-rom ou de dvd-rom. Mais ces unités sont également vendues sép...

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  • Page 13: Additional Help

    Additional help this quick reference provides the information for installing your ibm ® computer and starting the operating system. This publication also includes basic troubleshooting information, software recovery procedures, help and service information, and warranty information. The user guide f...

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    Chapter 1. Arranging your workspace to get the most from your computer, arrange both the equipment you use and your work area to suit your needs and the kind of work you do. Your comfort is of foremost importance, but light sources, air circulation, and the location of electrical outlets also can af...

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    Glare and lighting position the monitor to minimize glare and reflections from overhead lights, windows, and other light sources. Even reflected light from shiny surfaces can cause annoying reflections on your monitor screen. Place the monitor at right angles to windows and other light sources, when...

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    Using wireless keyboards and usb connectors some models of the rapid access iii keyboard and the rapid access iii wireless keyboard have usb connectors at the rear of the keyboard. You can use these usb connectors for small devices that have their own power supply. Usb devices that require power mus...

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    Chapter 2. Setting up your computer note: your computer might not have all of the connectors that are described in this chapter. Use the following information when setting up your computer. Look for the small connector icons on the back of your computer. If your computer cables and connector panel h...

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    4. If you have the ibm dual wireless receiver, connect the receiver into one of the usb connectors at the rear of the computer. Arrange the ibm rapid access iii wireless keyboard and scrollpoint wireless mouse in a position which will be comfortable for you. 5. Connect the monitor cable to the monit...

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    1 audio line-in this connector receives audio signals from an external audio device, such as a stereo system. 2 audio line-out this connector sends audio signals from the computer to external devices, such as powered stereo speakers. 3 microphone use this connector to attach a microphone to your com...

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    10. Connect any additional devices that you have. Your computer might not have all connectors that are shown. 1394 1394 1 usb use these connectors to attach a device that requires a universal serial bus (usb) connection, such as a usb scanner, printer, or personal digital assistant (pda). 2 serial u...

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    11. Connect the power cords to properly grounded electrical outlets. Note: for more information about connectors, see access ibm on your computer desktop. Turning on power turn on the monitor and other external devices first, and then turn on the computer. When the power-on self-test (post) is finis...

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    V create a recovery repair diskette. Your computer has a built-in program, the product recovery program, that restores the operating system. Normally, this program can be accessed with the f11 key during computer startup. If the f11 prompt becomes unusable or not visible, the recovery repair diskett...

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    Installing other operating systems if you install your own operating system, follow the instructions that come with your operating-system cds or diskettes. Remember to install all device drivers after you install your operating system. Installation instructions are usually provided with the device d...

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    Chapter 3. Recovering software the product recovery program will reinstall your computer operating system and factory-installed software. The product recovery program is located on a separate partition on your hard disk. Be sure to read the important notes under “performing a recovery” before using ...

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    4. Follow the instructions on the screen. Your computer might restart during the recovery process, possibly more than once. When the recovery process is finished, a completion message is displayed. When the product recovery program is finished, the factory-installed software is restored. Notes: 1. A...

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    2. Use windows explorer or my computer to display the directory structure of your hard disk. 3. Open the ibmtools folder, which is usually on drive c. 4. Double-click rrdisk.Bat, and follow the instructions on the screen. Using the recovery repair diskette to use the recovery repair diskette, use th...

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    3. Using the arrow keys ( ↓↑) select the device, and press enter. Using the ibm setup utility to change the first device in the startup sequence, use the following procedure. 1. Turn off your computer. 2. When you turn on the computer, press and hold the f1 key until the ibm setup utility menu is di...

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    6. Use one of the following methods to recover the device driver: v in the device subfolder, look for a readme.Txt file or other file with the .Txt extension that contains information about reinstalling the device driver. This file might be named after the operating system, such as win98.Txt. Follow...

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    Chapter 4. Troubleshooting and diagnostics this chapter describes some basic troubleshooting and diagnostic tools. If your computer problem is not described here, use access ibm for more detailed troubleshooting information. Basic troubleshooting symptom action the computer does not start when you p...

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    Symptom action the keyboard does not work. The computer does not respond to the keyboard. Verify that: v the computer and monitor are turned on and the brightness and contrast controls are set correctly. V the keyboard is securely connected to the keyboard connector on the computer. V no keys are st...

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    Symptom action the scrollpoint iii mouse does not work. Clean the mouse. Verify that: v the computer is turned on and the brightness controls are set correctly. V the mouse is securely connected to a usb connector on the computer. If you cannot correct the problem, have the computer serviced. The sc...

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    Ibm enhanced diagnostics the ibm enhanced diagnostics program runs independently of the operating system. You can use this program to test hardware components of your computer. You can use this program when other methods are not available or have not been successful in isolating a possible hardware ...

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    5. Select create a diagnostic diskette, and follow the instructions on the screen. 6. When prompted, insert a blank, formatted diskette into the diskette drive, and follow the instructions on the screen. Note: you can also download the latest version of the diagnostic program from http://www.Ibm.Com...

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    Code description action 162 or 0251 a change in device configuration occurred. Verify that: v all external devices are turned on. V all devices are properly installed and securely connected. If you cannot correct the problem, have the computer serviced. 301, 303, 0211, or 0212 a keyboard error has o...

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    Beep pattern description action 1-3-1 ram test has failed reseat the dual inline memory modules (dimms). If the problem persists, have the computer serviced. Here are some general guidelines for working with post beep codes: v record any beep patterns that you hear. If you call for service, you will...

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    Chapter 5. Getting information, help, and service if you need help, service, or technical assistance or just want more information about ibm products, you will find a wide variety of sources available from ibm to assist you. This section contains information about where to go for additional informat...

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    Software problem, see the documentation, including readme files and online help, that comes with the operating system or application program. Most ibm computers and servers come with a set of diagnostic programs that you can use to help you identify hardware problems. See the troubleshooting informa...

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    In the u.S. And canada, these services are available 24 hours a day, 7 days a week. In the u.K., these services are available monday through friday, from 9:00 a.M. To 6:00 p.M. Note: response times vary; may exclude some holidays. If possible, be at your computer when you call. Please have the follo...

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    In all other countries or regions, contact your ibm reseller or ibm marketing representative. Other services ibm update connector ™ is a remote communication tool that you can use with some ibm computers to communicate with the helpcenter. Update connector enables you to receive and download updates...

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    Purchasing additional services during and after the warranty period, you can purchase additional services, such as support for ibm and non-ibm hardware, operating systems, and application programs; network setup and configuration; upgraded or extended hardware repair services; and custom installatio...

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    Appendix a. Warranty information this section contains the warranty period for your product, information about obtaining warranty service and support, and the ibm statement of limited warranty. Warranty period the warranty period varies by machine type and country or region. Notes: v contact your pl...

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    Machine type country or region warranty period 2256 2257 europe, middle east, africa, and china (prc) parts - 3 years labor - 3 years united states parts - 3 years labor - 1 year all other countries and regions worldwide parts - 1 year labor - 1 year 2271 united states parts - 3 years labor - 1 year...

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    Machine type country or region warranty period 6343 argentina, europe, middle east, and africa parts - 3 years labor - 3 years united states, canada, and latin america (except argentina) parts - 3 years labor - 1 year 6346 6347 6348 all countries and regions worldwide parts - 3 years labor - 3 years...

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    Machine type country or region warranty period 6824 china (prc) parts - 3 years labor - 3 years australia, new zealand, bangladesh, india, indonesia, malaysia, philippines, singapore, sri lanka, brueni, vietnam, china (hong kong s.A.R), taiwan, and thailand parts - 3 years labor - 1 year 6825 europe...

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    Machine type country or region warranty period 8303 united states, canada, argentina, europe, middle east, africa, and china (prc) parts - 3 years labor - 3 years japan parts - 1 year labor - 1 year all other countries and regions worldwide parts - 3 years labor - 1 year 8304 all countries and regio...

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    Machine type country or region warranty period 8315 united states and latin america parts - 1 year labor - 1 year warranty service and support with the original purchase of an ibm computer, you have access to extensive support. During the ibm machine warranty period, you may call ibm or your reselle...

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    Messages and error codes. The information that comes with your computer also describes the diagnostic tests that you can perform. If you suspect a software problem, refer to the information for the operating system or application program. Calling for service if possible, be at your computer when you...

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    Ibm statement of limited warranty z125-4753-06 8/2000 part 1 - general terms this statement of limited warranty includes part 1 - general terms and part 2 - country-unique terms. The terms of part 2 replace or modify those of part 1. The warranties provided by ibm in this statement of limited warran...

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    Items not covered by warranty: ibm does not warrant uninterrupted or error-free operation of a machine. Any technical or other support provided for a machine under warranty, such as assistance via telephone with “how-to” questions and those regarding machine set-up and installation, will be provided...

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    2. Obtain authorization from the owner to have ibm or your reseller service a machine that you do not own; and 3. Where applicable, before service is provided: a. Follow the problem determination, problem analysis, and service request procedures that ibm or your reseller provides; b. Secure all prog...

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    Governing law: both you and ibm consent to the application of the laws of the country in which you acquired the machine to govern, interpret, and enforce all of your and ibm’s rights, duties, and obligations arising from, or relating in any manner to, the subject matter of this agreement, without re...

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    Repair or replacement of the goods or the supply of equivalent goods. Where that condition or warranty relates to right to sell, quiet possession or clear title, or the goods are of a kind ordinarily acquired for personal, domestic or household use or consumption, then none of the limitations in thi...

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    Governing law: the following replaces “laws of the country in which you acquired the machine” in the first sentence: laws of hong kong special administrative region. India limitation of liability: the following replaces items 1 and 2 of this section: 1. Liability for bodily injury (including death) ...

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    Any disputes arising from or in connection with this agreement will first be resolved by friendly negotiations, failing which either of us has the right to submit the dispute to the china international economic and trade arbitration commission in beijing, the prc, for arbitration in accordance with ...

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    Governing law: the applicable laws that govern, interpret and enforce rights, duties, and obligations of each of us arising from, or relating in any manner to, the subject matter of this statement, without regard to conflict of laws principles, as well as country-unique terms and competent court for...

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    Extent of warranty: the second paragraph does not apply. Warranty service: the following is added to this section: during the warranty period, transportation for delivery of the failing machine to ibm will be at ibm’s expense. Limitation of liability: the following paragraph is added to this section...

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    Charges (if recurring, the 12 months’ charges apply) for the machine that is the subject of the claim or which otherwise gives rise to the claim. Applicability of suppliers and resellers (unchanged). The following paragraph is added at the end of this section: ibm’s entire liability and your sole re...

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    The following item is added to this paragraph: 3. Breach of ibm’s obligations implied by section 12 of the sale of goods act 1979 or section 2 of the supply of goods and services act 1982. Applicability of suppliers and resellers (unchanged). The following is added to the end of this section: ibm’s ...

  • Page 65: Appendix B. Notices

    Appendix b. Notices ibm may not offer the products, services, or features discussed in this document in all countries. Consult your local ibm representative for information on the products and services currently available in your area. Any reference to an ibm product, program, or service is not inte...

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    Television output notice the following notice applies to models that have the factory-installed television-output feature. This product incorporates copyright protection technology that is protected by method claims of certain u.S. Patents and other intellectual property rights owned by macrovision ...

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    A digital device when the nic is in use. The class a digital device rating and compliance notice are primarily because the inclusion of certain class a options or class a nic cables changes the overall rating of the computer to class a. Cet ordinateur est enregistré comme un appareil numérique de cl...

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    This device complies with part 15 of the fcc rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Responsible party: v int...

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    Residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense. Properly shielded and grounded cables and connectors must be used in order to meet fcc emission limits. Ibm is not responsible for any radio or television...

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    Taiwan class a warning statement federal communications commission (fcc) and telephone company requirements 1. This device complies with part 68 of the fcc rules. A label is affixed to the device that contains, among other things, the fcc registration number, usoc, and ringer equivalency number (ren...

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    5. If you experience trouble with this product, contact your authorized reseller, or call ibm. In the united states, call ibm at 1-800-772-2227. In canada, call ibm at 1-800-565-3344. You may be required to present proof of purchase. The telephone company may ask you to disconnect the device from th...

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    Consist of any combination of devices subject only to the requirement that the sum of the ringer equivalence numbers of all the devices does not exceed 5. Étiquette d’homologation du ministère des communications du canada avis : l’étiquette d’industrie canada identifie le matériel homologué. Cette é...

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    Ibm power cords used in the united states and canada are listed by underwriter’s laboratories (ul) and certified by the canadian standards association (csa). For units intended to be operated at 115 volts: use a ul-listed and csa-certified cord set consisting of a minimum 18 awg, type svt or sjt, th...

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    Ibm power cord part number used in these countries and regions 14f0087 israel 1838574 thailand 6952301 bahamas, barbados, bermuda, bolivia, brazil, canada, cayman islands, colombia, costa rica, dominican republic, ecuador, el salvador, guatemala, guyana, haiti, honduras, jamaica, japan, korea (south...

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    Part number: 49p0910 printed in the united states of america on recycled paper containing 10% recovered post-consumer fiber. (1p) p/n: 49p0910