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Jeep Automobile Warranty Manual

Manual is about: Chrysler LLC

Summary of Automobile

  • Page 1

    11111 description 1 yr/ 2 yr/ 3 yr/ 3 yr/ 3 yr/ 5 yr/ 5 yr/ 7 yr/ 7 yr/ 8 yr/ 12,000 24,000 36,000 50,000 unlmtd 50,000 100,000 70,000 100,000 80,000 basic limited warranty coverage special extended warranty coverage anti-corrosion perforation limited warranty: all panels outer panels federal emissi...

  • Page 2

    22222 table of contents 1. Your legal rights under these limited warranties . . . . . . . . . . . . . . . . . . . . 4 1.1 incidental and consequential damages not covered . . . . . . . . . . . . . . . . . . 4 2. What’s covered under daimlerchrysler's warranties 2.1 basic limited warranty . . . . . ....

  • Page 3

    33333 table of contents 5. Emission warranties required by law 5.1 federal emission warranty . . . . . . . . . . . . . . . . . . 18 5.2 emission performance warranty . . . . . . . . . . . . . . . 20 5.3 california emission warranty . . . . . . . . . . . . . . . . . 21 6. How to get warranty service ...

  • Page 4: 1. Your Legal Rights Under

    44444 legal rights 1. Your legal rights under these limited warranties the warranties contained in this booklet are the only express warranties that daimlerchrysler motors company llc ("daimlerchrysler") makes for your vehicle. These warranties give you specific legal rights. You may also have other...

  • Page 5: 2.  What'S Covered Under

    55555 2. What's covered under daimlerchrysler's warranties 2.1 basic limited warranty a. Who is covered? You are covered by the basic limited warranty if you are a purchaser for use of the vehicle. B. What’s covered the basic limited warranty covers the cost of all parts and labor needed to repair a...

  • Page 6

    66666 manufacturing plant, such as accessories or protection products, or items changed because of customization or van conversion. Be sure you get a copy of any warranty that applies to these items from your dealer, or from the maker of the product. You can find the tire warranty state- ments in yo...

  • Page 7

    77777 g. Registration and operation requirements the basic limited warranty covers your vehicle only if: • it was built for sale in the u.S.; • it’s registered in the u.S.; • it’s driven mainly in the u.S. Or canada; and • it’s operated and maintained in the manner described in your owner’s manual. ...

  • Page 8

    88888 h. If your vehicle leaves the united states (we include u.S. Possessions and territories as part of the united states for warranty purposes): except where specifically required by law, there is no warranty coverage on this vehicle if it is sold in or registered in countries other than the unit...

  • Page 9

    99999 c. How long it lasts this warranty starts when your basic limited warranty begins under 2.1(e). This warranty has two time-and-mileage limits: • for sheet metal panels, the limit is 36 months, with no mileage limit. • for an outer-body sheet metal panel — one that is finish-painted and that so...

  • Page 10: 3. What'S Not Covered

    1 0 1 0 1 0 1 0 1 0 3. What's not covered 3.1 modifications not covered a. Some modifications don’t void the warranties but aren’t covered certain changes that you might make to your vehicle do not, by themselves, void the warranties described in this booklet. Examples of some of these changes are: ...

  • Page 11

    1 1 1 111 1 111 • applying rustproofing or other protection products; • changing the vehicle's configuration or dimen- sions, such as converting the vehicle into a limousine or food service vehicle; or • using any refrigerant that daimlerchrysler has not approved. B. Modifications that will void you...

  • Page 12

    1 2 1 2 1 2 1 2 1 2 what's not covered • lubrication; • engine tune-ups; • replacing filters, coolant, spark plugs, bulbs, or fuses (unless those costs result from a covered repair); • cleaning and polishing; and • replacing worn wiper blades, worn brake pads and linings, or clutch linings. 3.3 main...

  • Page 13

    1 3 1 3 1 3 1 3 1 3 what's not covered 3.4 racing not covered your warranties don’t cover the costs of repairing damage or conditions caused by racing, nor do they cover the repair of any defects that are found as the result of participating in a racing event. 3.5 certain kinds of corrosion not cove...

  • Page 14

    1 4 1 4 1 4 1 4 1 4 what's not covered • use of used parts, even if they were originally supplied by daimlerchrysler (however, authorized daimlerchrysler / mopar remanufactured parts are covered); • windshield or rear window damage from external objects; • any changes made to your vehicle that don’t...

  • Page 15

    1 5 1 5 1 5 1 5 1 5 3.8 restricted warranty your warranties can also be restricted by daimlerchrysler. Daimlerchrysler may restrict the warranty on your vehicle if the vehicle is not properly maintained, or if the vehicle is abused or neglected, and the abuse or neglect interferes with the proper fu...

  • Page 16: 4. Other Terms of Your

    1 6 1 6 1 6 1 6 1 6 4. Other terms of your warranties 4.1 exchanged parts may be used in warranty repairs in the interest of customer satisfaction, daimlerchrysler motors company llc ("daimlerchrysler") may offer exchange service on some vehicle parts. This service is intended to reduce the amount o...

  • Page 17

    1 7 1 7 1 7 1 7 1 7 4.4 governing law and other terms all of the warranties, except for the federal emissions and noise warranty and the california emissions warranties, are made under michigan law, and michi- gan law will be used to interpret them. Punitive, exemplary or multiple damages may not be...

  • Page 18: By Law

    1 8 1 8 1 8 1 8 1 8 5. Emission warranties required by law 5.1 federal emission warranty a. Parts covered for 2 years or 24,000 miles federal law requires daimlerchrysler motors company llc ("daimlerchrysler") to warrant the following emissions parts for 2 years or 24,000 miles, whichever occurs fir...

  • Page 19

    1 9 1 9 1 9 1 9 1 9 • positive crankcase-ventilation (pcv) valve or orifice; • secondary ignition wires; • spark plugs; • throttle body; • transmission-control module; • vacuum hoses, clamps, and fittings, as well as tubing used for these components; • vacuum, temperature, altitude, speed, time- sen...

  • Page 20

    2 0 2 0 2 0 2 0 2 0 5.2 emission performance warranty this warranty supplements the federal warranty under 5.1. It lasts for 2 years or 24,000 miles on the odom- eter, whichever occurs first. If your vehicle has one of the following parts, catalytic converter and powertrain control module, this fede...

  • Page 21

    2 1 2 1 2 1 2 1 2 1 5.3 california emission warranty your warranty rights and obligations (applies only to vehicles certified for sale and regis- tered in the state of california) the california air resources board is pleased to explain the emission control system warranty on your 2008 model vehicle...

  • Page 22

    2 2 2 2 2 2 2 2 2 2 manufacturer's warranty coverage for 3 years or 50,000 miles, whichever first occurs: 1. If your vehicle fails a smog check inspection, all neces- sary repairs and adjustments will be made by daimlerchrysler to ensure that your vehicle passes the inspection. This is your emission...

  • Page 23

    2 3 2 3 2 3 2 3 2 3 owner's warranty responsibilities: -- as the vehicle owner, you are responsible for the performance of the required maintenance listed in your owner's manual . Daimlerchrysler recom- mends that you retain all receipts covering maintenance on your vehicle, but daimlerchrysler cann...

  • Page 24

    2 4 2 4 2 4 2 4 2 4 emission warranties required by law if you have any questions regarding your warranty rights and responsibilities, you should contact the daimlerchrysler customer assistance center at (800) 992-1997 or the california air resources board at 9480 telstar avenue, suite 4, el monte, ...

  • Page 25

    2 5 2 5 2 5 2 5 2 5 wrangler none where parts are scheduled for replacement as required maintenance, this warranty applies until the first scheduled maintenance point listed in the owner's manual. C. Parts covered for 8 years or 80,000 miles, whichever occurs first (see federal emission warranty 5.1...

  • Page 26

    2 6 2 6 2 6 2 6 2 6 6. How to get warranty service 6.1 where to take your vehicle a. In the united states (we include u.S. Possessions and territories as part of the united states for warranty purposes): warranty service must be done by an authorized chrysler, dodge or jeep dealer. We strongly recom...

  • Page 27

    2 7 2 7 2 7 2 7 2 7 • if the authorized dealership charges you for repairs which you feel should be covered under your warranty, please get a detailed receipt for the work done. Make sure that this receipt lists all warranty repairs and parts that were involved. (this receipt will be similar to the ...

  • Page 28

    2 8 2 8 2 8 2 8 2 8 * towing services provided through cross country motor club, inc., medford, ma 02155, except in ak, ca, hi, or, wi, and wy, where services are provided by cross country motor club of california, inc., medford,, ma 02155. Warranty coverage of any kind. (vehicles registered to unit...

  • Page 29

    2 9 2 9 2 9 2 9 2 9 rendered within 30 days of the occurrence. Be sure to include your vehicle identification number, odometer mileage at the time of service and current mailing address. We will process the claim based on vehicle and service eligibility. If eligible, we will reimburse you for the re...

  • Page 30

    3 0 3 0 3 0 3 0 3 0 • if possible, bring all service receipts, maintenance logs, and records proving that your vehicle has been properly maintained, since you may be required to show them. B. Further steps you can take, and how to get more information if you think your dealer has wrongly denied you ...

  • Page 31

    3 1 3 1 3 1 3 1 3 1 company, llc ("daimlerchrysler") will repair the vehicle so that it will pass a state smog check re- test. The owner should take the vehicle to any authorized chrysler, dodge or jeep dealer for warranty repairs and give a copy of the failed smog check test report to the dealer. I...

  • Page 32

    3 2 3 2 3 2 3 2 3 2 for getting reimbursed for emergency repairs (including labor and diagnosis). You will need to get and keep the replaced parts, as well as the original invoice marked "paid". • you should review with the customer assistance center any questions you have about the emission warrant...

  • Page 33: Problems

    3 3 3 3 3 3 3 3 3 3 step 1: discuss your problem with the owner or general manager of the dealership. Step 2: if your dealership still can’t resolve the problem, contact the daimlerchrysler customer assis- tance center. You’ll find the address in section 7.2. B. What daimlerchrysler will do once you...

  • Page 34

    3 4 3 4 3 4 3 4 3 4 c. If your problem still isn’t resolved for customers residing in arkansas, idaho, kentucky and minnesota only: ( note: this process is not available for residents of other states.) if you can’t resolve your warranty problem after following the two steps described in 7.1(a), and ...

  • Page 35

    3 5 3 5 3 5 3 5 3 5 daimlerchrysler will ask you to sign a form that contains that settlement. Your case will then be closed. There is no requirement for you to participate in this settlement process. • if you requested an oral hearing, a decision-maker will contact you to arrange a convenient time ...

  • Page 36

    3 6 3 6 3 6 3 6 3 6 laws vary from state to state. If your state law al- lows, daimlerchrysler requires that you first notify us in writing of any service difficulty that you may have experienced so that we can have a chance to make any needed repairs before you are eligible for remedies provided by...

  • Page 37

    3 7 3 7 3 7 3 7 3 7 • in the united states: daimlerchrysler customer assistance center p.O. Box 21-8004 auburn hills, michigan 48321-8004 phone: (800) 992-1997 to contact daimlerchrysler by email, simply access the following website: www.Jeep.Com (click on the "contact us" button) • in canada: daiml...

  • Page 38

    3 8 3 8 3 8 3 8 3 8 8. Optional service contract daimlerchrysler motors company llc's or daimlerchrysler service contract company llc's optional service contracts offer valuable protection against repair costs when these warranties don’t apply. They complement but don’t replace the warranty coverage...

  • Page 39: 9. Maintenance

    3 9 3 9 3 9 3 9 3 9 9. Maintenance 9.1 general information it’s your responsibility to properly maintain and operate your new vehicle. Follow the instructions contained in the general and scheduled maintenance service guidelines in your owner’s manual. Regular, scheduled maintenance is essential to ...

  • Page 40

    4 0 4 0 4 0 4 0 4 0 maintenance 9.2 where to go for maintenance daimlerchrysler recommends that you return to the dealer from whom you bought your vehicle for all maintenance service both during and after the warranty periods. Although you can get warranty service from any dealer who sells your part...