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Jeep Automobile Warranty Manual

Manual is about: Chrysler LLC

Summary of Automobile

  • Page 1

    1 warranty coverage at a glance description 1 yr/ 2 yr/ 3 yr/ 3 yr/ 5 yr/ 7 yr/ 8 yr/ 12,000 24,000 36,000 50,000 100,000 70,000 80,000 basic coverage special extended warranty coverage anti-corrosion federal emission warranty federal emission warranty - specified components california emission warr...

  • Page 2

    2 table of contents 1. Your legal rights under these warranties . . . . . . . . . . . . . . . . . . . . . . . . 4 2. What’s covered 2.1 basic warranty . . . . . . . . . . . . . . . . . . . . . . 5 2.2 corrosion warranty . . . . . . . . . . . . . . . . . . . 7 2.3 federal emission warranty. . . . . ....

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    3 table of contents 6. Other information about your warranties 6.1 exchanged parts may be used in warranty repairs . . . . . . . . . . . . . . . . . . . . 20 6.2 pre-delivery service. . . . . . . . . . . . . . . . . . . 21 6.3 production changes . . . . . . . . . . . . . . . . . . . 21 7. California...

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    4 legal rights 1. Your legal rights under these warranties the warranties contained in this booklet are the only express warranties that chrysler makes for your sport utility vehicle. These warranties give you specific legal rights. You may also have other rights that vary from state to state. For e...

  • Page 5

    5 2. What's covered 2.1 basic warranty a. What’s covered at no cost to you the basic warranty covers the cost of all parts and labor needed to repair any defective item on your sport utility vehicle — that is, defective in mate- rial, workmanship, or factory preparation. There is no list of covered ...

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    6 what's covered f. Registration and operation requirements the basic warranty covers your sport utility vehicle only if: • it was built for sale in the u.S.; • it’s registered in the u.S.; • it’s driven mainly in the u.S. Or canada; and • it’s operated and maintained in the manner described in your...

  • Page 7

    7 what's covered 2.2 corrosion warranty a. Description of coverage this warranty covers the cost of all parts and labor needed to repair or replace any sheet metal panels that get holes from rust or other corrosion. If a hole occurs because of something other than corrosion, this warranty does not a...

  • Page 8

    8 what's covered 2.3 federal emission warranty a. Parts covered for 2 years or 24,000 miles federal law requires chrysler to warrant the following emissions parts for 2 years or 24,000 miles, whichever occurs first. Chrysler covers all of these parts under the basic warranty for 3 years or 36,000 mi...

  • Page 9

    9 what's covered these limits are counted from the time when your basic warranty begins under 2.1(d). The covered parts are: • catalytic converter; and • powertrain control module. C. Additional emission warranties if your sport utility vehicle is equipped with a california certified emission contro...

  • Page 10

    1 0 3. What's not covered 3.1 modifications not covered a. Some modifications don’t void the warranties but aren’t covered certain changes that you might make to your sports utility vehicle do not, by themselves, void the warranties described in this booklet. Examples of some of these changes are: •...

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    1 1 what's not covered b. Modifications that will void your warranties disconnecting, tampering with, or altering the odometer will void your warranties, unless your repairing technician follows the legal requirements for repairing or replacing odometers. Attaching any device that disconnects the od...

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    1 2 what's not covered 3.4 incidental and consequential damages not covered your warranties don’t cover any incidental or conse- quential damages connected with your sport utility vehicle’s failure, either while under warranty or afterward. Examples of such damages include: • lost time; • inconvenie...

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    1 3 what's not covered 3.8 total loss, salvage, junk, or scrap sport utility vehicles not covered a sport utility vehicle has no warranty coverage of any kind if: • the sport utility vehicle is declared to be a total loss by an insurance company; • the sport utility vehicle is rebuilt after being de...

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    1 4 how to get warranty service 4. How to get warranty service 4.1 where to take your sport utility vehicle a. In the u.S., u.S. Possessions and territories, mexico, and canada chrysler generally recommends that you take your sport utility vehicle to the dealer where you bought it. But any authorize...

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    1 5 how to get warranty service • when you get home, contact the u.S. Chrysler customer center and explain that you want to be reimbursed. You’ll find the address and telephone number at 5.2. • provide the customer center with a copy of the receipt, your sport utility vehicle registration at the tim...

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    1 6 how to get warranty service if you want more information about getting service under the federal emission warranty or the performance warranty, or if you want to report what you think is a violation of these warranties, you can contact: group manager vehicle compliance programs group u.S. Enviro...

  • Page 17

    1 7 5. How to deal with warranty problems 5.1 steps to take a. In general normally, warranty problems can be resolved by your dealer’s sales or service departments. That’s why you should always talk to your dealer’s service manager or sales manager first. But if you’re not satisfied with your dealer...

  • Page 18

    1 8 how to deal with warranty problems some states have laws allowing you to get a replacement sport utility vehicle or a refund of the sport utility vehicle’s purchase price under certain circumstances. These laws vary from state to state. If your state law allows, chrysler requires that you first ...

  • Page 19

    1 9 how to deal with warranty problems • chrysler de mexico customer relations lago alberto #320 mexico 11320, d.F. Phone (in mexico): (915) 729-1248 phone (outside mexico): (525) 729-1248 • puerto rico and u.S. Virgin islands customer service chrysler international services, s.A. Box 167 hato rey, ...

  • Page 20

    2 0 miscellaneous miscellaneous 6. Other information about your warranties 6.1 exchanged parts may be used in warranty repairs in the interest of customer satisfaction, chrysler may offer exchange service on some sport utility vehicle parts. This service is intended to reduce the amount of time your...

  • Page 21

    2 1 miscellaneous 6.2 pre-delivery service a defect in or damage to the mechanical, electrical, sheet-metal, paint, trim, and other components of your sport utility vehicle may have occurred at the factory or while it was being shipped to the dealer. Such a defect or damage is usually detected and c...

  • Page 22

    2 2 california emission warranty where a warrantable condition exists, chrysler will repair your vehicle at no cost to you including diagnosis, parts and labor. Manufacturer's warranty coverage: for 3 years or 50,000 miles whichever first occurs: 1. If your vehicle fails a smog check inspection, all...

  • Page 23

    2 3 for 7 years or 70,000 miles whichever first occurs: 1. If an emission-related part listed in this warranty booklet specially noted with coverage for 7 years or 70,000 miles is defective, the part will be repaired or replaced by chrysler. This is your long-term emission control system defects war...

  • Page 24

    2 4 exclusions this warranty does not apply to failures caused by abuse, tampering or lack of maintenance; or to any vehicle on which the odometer mileage has been altered so that the vehicle's actual mileage cannot be determined. Statement of owner's rights and obligations what is covered by the wa...

  • Page 25

    2 5 california emission warranty after the 3 year/50,000 mile performance warranty period has passed, a smog check test failure due to a defect in a part which is warranted for 7 years/70,000 miles is covered. If a warranted part fails because of a defect, chrysler will repair or replace it at any a...

  • Page 26

    2 6 california emission warranty service: maintenance service can be performed by any qualified service outlet or by the owner. However, except in an emergency situation, (see emergency service on page 27), warranty service must be performed by an authorized chrysler corporation dealer. Parts: it is...

  • Page 27

    2 7 california emission warranty • loss or damage to personal property, loss of revenue, commercial loss or other matter not specifically included. • damage resulting from the use of a non-genuine chrysler / mopar part. Emergency service if emergency emission control system warranty service is requi...

  • Page 28

    2 8 california emission warranty priate hourly labor rate. A part not being available within 30 days or a repair not being completed within 30 days is an emergency. Replaced parts and paid receipts must be readily available for presentation to the chrysler customer center as a condition of reimburse...

  • Page 29

    2 9 california emission warranty listed below are components warranted against defects in material and workmanship for 7 years or 70,000 miles on vehicles / engines as noted. Catalytic converter w/pipes exhaust manifold - 4.0l 1.6 ohv fuel pump - 5.2l v-8 & 5.9l v-8 fuel tank assembly intake manifol...

  • Page 30

    3 0 optional service contract 8. Optional service contract chrysler’s optional service contracts offer valuable protection against repair costs when these warranties don’t apply. They complement but don’t replace the warranty coverages outlined in this booklet. Several plans are available, covering ...

  • Page 31

    3 1 maintenance 9. Maintenance log it’s your responsibility to properly maintain and operate your new sport utility vehicle. Follow the instructions contained in the general and scheduled maintenance service guidelines in your owner’s manual. Regular, scheduled maintenance is essential to trouble-fr...

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    3 2 insert maintenance log.