Navien CH-180 Service manual - Navien  Warranty

©Navien America Inc. 2010

CH  series service Manual

6

Version 1.0

Navien  Warranty

GENERAL

APPLICABLE WARRANTY PERIODS

Period of Coverage

Heat Exchanger

10 years

5 years

All other Parts and Components

Navien America, Inc. (Navien) warrants this Navien gas condensing combination water 

heater / boiler and its component parts to be free from defects in materials and workmanship, 

under normal use and service, for the Applicable Warranty Period. At its option, Navien 

will replace the defective component part(s), in accordance with the terms of this Limited 

Warranty, if it fails in normal use and service during the Applicable Warranty Period. The 

replacement component part(s) must be Navien Original factory component part(s). The 

replacement component part(s) will be warranted only for the remaining portion of the 

original component part’s Applicable Warranty Period.

EFFECTIVE DATE

The Effective Date of warranty coverage (the beginning of the Applicable Warranty Periods) 

is the date of purchase of this combination water heater / boiler, if properly registered.

HEAT EXCHANGER WARRANTY

The Applicable Warranty Period for a CH series Heat Exchanger failure installed in a 

Residential application is Ten (10) years from the Effective Date. 

PARTS WARRANTY (excluding heat exchanger)

The Applicable Warranty Period for a CH series Part(s) failure installed in a Residential 

application is Five (5) years from the Effective Date. 

Proof of purchase is required to obtain warranty service. You can show proof 

of purchase with dated sales receipt, by completing and mailing the enclosed 

warranty registration card within 30 days of purchasing the product or by registering 

online at www.navienamerica.com