NCR RealPOS User Manual - Identifying Firmware Version

Chapter 6: Special Programming  6-11 

Acquiring Firmware 

Download the desired firmware from the same website. There will be a list of the currently 

released firmware and several older versions. The following is an example. 

Download the desired firmware version into the C:\Program 

Files\NCR\RealScan\NCRRSFlash directory and extract the file to the same directory. 

Note:

The file extracted will be the actual firmware file with a .bin extension. This is the 

file that is flashed into the scanner. You cannot flash a .zip file into any scanner. 

Identifying Firmware Version 

To identify the firmware already in the scanner, scan the Diagnostic Mode, Hex 4, and Hex A 

programming tags. These must be the first tags scanned after applying power to the unit. The 

7893 gives a voice message containing the 497–xxxxxxx number of its firmware.