Nds Surgical Imaging Dome Ex User Manual - page 37
Technical Information | 35
Troubleshooting
Problem
Possible Cause
Solution
No image appears on
the screen
Computer is OFF.
Power on the machine.
Power cord is not securely
connected.
Tighten power cord connection and
turn on computer.
Video cable connected
incorrectly.
Make sure the first display of a dual-
headed system or the only display of
a single-headed system is connected to
the primary port on the display
controller.
Conflict with driver
version
A previous version of
the display driver is
still installed on the
computer system.
Remove any existing Dome display
driver before you install a more recent
version.
The installation CD
contains a file older than
the one currently on your
system.
The Confirm File Replace dialog box
appears if the installation CD contains
a file older than the one currently on
the system. Click No to the question,
Over-write the newer file? Or, click No
to All.
Unable to set the
maximum or native
resolution of the
display
The function Hide all
modes that this monitor
cannot display is selected
on a subdialog of the
Windows Display
Properties dialog.
When using commodity graphics
boards with Dome Ex displays, make
sure the check box for the function is
empty (unchecked). See “To set the
display mode manually” on page 10.
A single-link commodity
graphics board is in use.
When using commodity graphics
boards with Dome E3, Dome E3cHB,
Dome E3cHB DisplayPort, and Dome E5
displays, be sure to install a DualLink
DVI graphics board.