NEC DS2000 IntraMail Quick Reference Manual - Handling Your Calls
Your call can wait at your phone . . .
Hold
1. Do not hang up +
.
•
Your co-workers can retrieve your
System Hold calls. To place the call on
Exclusive Hold, press
HOLD
twice.
•
Intercom calls automatically go on
Exclusive Hold when you press
HOLD
.
1.
or lift handset.
2. Press flashing
,
OR
2.
if the call was not on a line/loop key
(or was an Intercom call).
•
You may be able to press
ICM
+
*4
+
line number (e.g., 01) to pick up a call
on Hold at a co-worker’s phone.
Send the call you’re on to a co-worker . . .
Transfer
1.
+ Dial your co-worker’s extension.
•
To transfer the call to Voice Mail, press
MW
after dialing your co-worker.
•
To transfer directly to a co-worker’s mail-
box, press
MW
then dial the extension.
OR
1.
(Hotline or Call Coverage).
Park a call in orbit
1.
+
+ System Park Orbit (60-69).
•
If you hear busy, press
ICM
and try
another orbit.
•
To Page before hanging up, dial * 1
and the zone number (1-7, 0 for all call).
2. Hang up.
Park your current call
in a system orbit so
your co-workers can
pick it up:
Send (Transfer) your
current call to a
co-worker:
Easily retrieve a call
from Hold:
Use System Hold
instead of leaving the
handset off-hook:
Handling Your Calls
User Programmable Features
To program a feature, press
#
and the feature’s code. For example, to enable incoming Paging, press
#
and dial
V
P
Y
, then
SPK
to
hang up. By default, Call Forwarding Clear All, System Speed Dial, and Time and Date are only available to the attendant.
Feature
Mnemonic
Numeric
Operation
Call Forwarding Clear All
#CC
#22
#CC
+
Y
to clear (cancel) forwarding or
N
to exit without clearing +
SPK
to hang up.
Headset Mode
#HS
#47
#HS
+
Y
to enable or
N
to disable +
SPK
to exit.
Hotline
#HL
#45
#HL
+ Press flashing Hotline key + Enter extension for new Hotline
partner +
HOLD
+ Program another Hotline key or
SPK
to exit.
Off Hook Signaling
#OHS
#647
#OHS
+ Select mode (
C
=Outside line,
I
=ICM,
D
=Hotline) + Select
option (see below) +
SPK
to exit.
Outside line options:
C
=Camp On tone,
O
=Off Hook Ringing,
0
= None
Intercom options:
C
=Camp On,
V
=Voice Over,
0
=None
Hotline Options:
C
=Camp On,
V
=Voice Over,
0
=None,
Paging (Incoming)
#VP
#87
#VP
+
Y
to enable or
N
to disable +
SPK
to exit.
Prime Line Assignment
#PLA
#752
#PLA
+ Press one of your flashing programmable keys or
ICM
+
SPK
to exit.
Programmable Function
Key Assignments
#KP
#57
#KP
+ Press key you want to program +
HOLD
+
ICM
+ Press
VOL
▲
or
VOL
▼
to select key option +
HOLD
+ (Enter any additional
data if required
1
+
HOLD
) + Press
VOL
▲
or
VOL
▼
to select another
key to program, or
CONF
+
SPK
to exit.
1
To set up a Night (System Mode System) key, press
CLEAR
instead
of entering additional data.
Programmable Function
Key Ringing
#RAC
#722
Call Coverage Keys:
#RAC
+ Call Coverage Key repeatedly to select
ringing mode +
SPK
to exit.
Call Coverage Keys flash as follows: Lamp only=On red, Immediate
ring=On green, Delay ring=Fast flash green.
#RAL
#725
Outside Line Keys:
#RAL
+ Line Key repeatedly to select ringing
mode +
SPK
to exit.
Line keys flash as follows: Lamp only=On red, Immediate ring=On
green, Delay ring=Fast flash green, Night ring=Slow flash green.
#RAP
#727
Group Call Pickup Keys:
#RAP
+ Group Call Pickup Key repeatedly
to select ringing mode +
SPK
to exit.
Group Call Pickup Keys flash as follows: Lamp only=On red, Imme-
diate ring=On green, Delay ring=Fast flash green.
Programmable Idle Menu
Soft Keys (Super Display)
#SM
#76
Press the soft key you want to program (or press
Vo l
▲
or
Vol
▼
to
scroll through the keys) +
HOLD
+
ICM
+
Vol
▲
or
Vol
▼
to select
key option +
HOLD
+
CONF
+
SPK
to exit.
Ringing Line Preference
#RLP
#757
#RLP
+
Y
to enable or
N
to disable +
SPK
to exit.
Speed Dial, Personal
#SP
#77
#SP
+ Press bin key (for bins 701-710) or
DIAL
then bin key (for bins
711-720) +
HOLD
+ Dial outside line (e.g., 1), Line group (e.g., 90-
98), or
ICM
for Intercom feature +
HOLD
+ Number to store +
HOLD
twice + Name +
HOLD
+ Press another bin key or
SPK
to exit.
Speed Dial, System
#SP
#77
#SP
+ Dial System Speed Dial bin number (e.g., 200) +
HOLD
+
Dial outside line (e.g., 1), Line group (e.g., 90-98), or
ICM
for Inter-
com feature +
HOLD
+ Number to store +
HOLD
twice + Name +
HOLD
+ Dial another System Speed Dial bin or
SPK
to exit.
System Program Access
#*#*
#*#*
+ Enter programming password.
Time and Date
#TD
#83
#TD
+ Enter time in 24-hour clock using hours (2 digits), minutes (2
digits) and seconds (2 digits) +
HOLD
+ Enter date using month (2
digits), day (2 digits) and year (4 digits) +
HOLD
+
SPK
to exit.
Intercom Voice Announce
(for incoming Intercom calls)
#VA
#82
#VA
+
V
for voice announce or
R
for ring +
SPK
to exit.
NEC Unified Solutions, Inc.
4 Forest Parkway, Shelton, CT 06484
TEL:
203-926-5400
FAX
: 203-929-0535
www.necunifiedsolutions.com
*80000MBG09*
80000MBG09
December 1, 2004
Printed in the U.S.A.
80000MBG09_01.qxd 11/30/04 3:55 PM Page 7