Oki B 4350N Warranty And Legal Manual

1

OKI

®

 B4100, B4250, B4350 & B4350n

Warranty, Certifications, etc.

Limited Warranty

United States & Canada

Oki Data Americas, Inc. (Oki Data) warrants this printer to be 

free from defects in material and workmanship and will remedy 

any such defect according to the terms of this 

Limited Warranty

.

Oki Data will repair (or at its option, replace) at no charge, any 

defective component(s) of the Printer for one (1) year from the 

date of purchase except for the printhead (LED imaging array), 

which is warranted for a period of five (5) years from date of 

purchase. This 

Limited Warranty

 extends to the original 

purchaser only. This 

Limited Warranty

 does not extend to 

consumable items.

To make request or claim for service under this 

Limited 

Warranty

 contact your local Oki Data authorized service center  

or Oki Data at  1-800-654-3282 (1-800-OKI-DATA).

A written receipt for the product, showing the date of purchase, 

dealer's name, and both the model and serial numbers of this 

printer must accompany any request or claim for work to be 

performed under this 

Limited Warranty

.

This 

Limited Warranty

 shall not apply if the product has been 

damaged due to abuse, misuse, misapplication, accident, or as a 

result of service or modification by any other than an authorized 

Oki Data service center.

THERE ARE NO EXPRESS WARRANTIES OTHER THAN 

THOSE ON THE FACE HEREOF AND DESCRIBED 

ABOVE.  NO WARRANTIES WHETHER EXPRESS OR 

IMPLIED, INCLUDING, BUT NOT LIMITED TO,  ANY 

IMPLIED WARRANTIES OF MERCHANTABILITY OR 

FITNESS FOR A PARTICULAR PURPOSE, SHALL 

EXTEND BEYOND THE RESPECTIVE WARRANTY 

PERIOD DESCRIBED ABOVE.  Some states do not allow 

limitations on how long an implied warranty lasts, so the above 

limitation may not apply to you.

OKI DATA SHALL NOT BE RESPONSIBLE OR LIABLE 

FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL 

DAMAGES OR LOSS ARISING FROM THE USE OF THIS 

PRODUCT.  Some states do not allow the exclusion or limitation 

of incidental or consequential damages, so the above exclusion 

may not apply to you.

Additional information on obtaining service under this 

Limited 

Warranty

 is available by contacting the Oki Data dealer from 

whom the product was purchased, by contacting Oki Data 

directly at 1-800-654-3282 (1-800-OKI-DATA) [U.S. and 

Canada, English only] or at 1-856-222-7496 (Spanish only), or 

by contacting one of the service locations listed below.

Overnight Exchange

Available in the United States and Canada

If you choose to use our Overnight Exchange service, call 

1-800-654-3282 (1-800-OKI-DATA):  our trained personnel will 

try to solve your problem over the phone.  If they determine that 

your printer hardware is defective, an exchange printer will be 

shipped to you via air express.  Have your credit card available 

as our representative will be asking for this information.  You 

will receive the exchange printer the next business day-or no 

later than the second business day.

Return the original printer to Oki Data by using the same 

packaging materials you received with the exchange printer.  The 

printer to be returned must be made available for pickup by Oki 

Data's representative within 2 business days of your receipt of 

the exchange printer:  failure to do so may result in your being 

charged the full price of the exchange unit. Before you ship the 

printer, remove the image drum and toner cartridge to prevent 

damage to the printer during shipment:  failure to do so may 

result in a fee for cleaning/repairs which will be charged to your 

account.

When Overnight Exchange is used, the returned machine 

becomes the property of Oki Data.  Exchange machines may be 

new or repaired, at the option of Oki Data:  the exchange 

machine becomes the property of the customer when the 

returned machine has been picked up by Oki Data's designated 

carrier. The exchange printer will be warranted for thirty (30) 

days or the remaining warranty period of the returned printer, 

whichever is longer.

Overnight Exchange of the printer for a printhead failure is limited to 

one year from date of purchase.  For the remaining printhead warranty 

period, replacement will be at an authorized service center or authorized 

third party service organization.  Call 1-800-654-3282 

(1-800-OKI-DATA) for authorized service locations.

Oki Data Service Center Information    

This 

Limited Warranty

 applies to this printer.  However, the 

procedure for obtaining service may vary outside the continental 

United States.  Contact your Oki Data dealer for such warranty 

service information. This warranty gives you specific legal 

rights, and you may also have other rights which vary from state 

to state.

United States

Oki Data Americas, Inc.

2020 Bishops Gate Blvd.

Mt. Laurel, NJ 08054

Phone: 1-800-654-3282

Fax: 1-856-222-5247

Canada

Oki Data Americas, Inc.

2735 Matheson Blvd. East, Unit 1

Mississauga, Ontario

Canada L4W 4M8

Phone: 1-800-654-3282

Fax:  1-905-238-4421

English