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Panasonic DP-8020E Service Manual

Summary of DP-8020E

  • Page 1

    Order number: mgcs060806c0 h21 digital imaging systems dp-8020e/8020p/8016p [ version 1.0 ] this service information is designed for experienced repair technicians only and is not intended for use by the general public. It does not contain warnings or cautions to advise non-technical individuals of ...

  • Page 2

    2.

  • Page 3: General Annotations

    3 general annotations 9. Important notice (especially in those countries belonging to the european union): this product is fully compliant with the national laws transposed from the eu directive on the restriction of the use of certain hazardous substances (rohs) in electrical and electronic equipme...

  • Page 4: Before

    4 please read these instructions completely before installing any optional accessories. Installing the additional board, or connector with the power on (only the power switch off) could damage the spc, and/or sc board. If the hard disk drive unit is installed, to prevent a disk scan function from be...

  • Page 5

    5.

  • Page 6: Caution:

    6 caution: depending on your machine’s model, it may weight approximately 93.26 - 98.33 lb (42.3 - 44.6 kg) without any options. To prevent injuries, use the appropriate number of personnel to lift, or move the machine as illustrated . Do not lift the machine by the paper tray as it may cause damage...

  • Page 7: Precautions

    7 precautions power and ground connection cautions ensure that the plug connection is free of dust. In a damp environment, a contaminated connector can draw a significant amount of current that can generate heat and eventually cause fire if left unattended over an extended period of time. Always use...

  • Page 8: Operating Safeguards

    8 once a month, unplug the machine and check the power cord for the following. If you notice any unusual condition, contact your authorized panasonic dealer . The power cord is plugged firmly into the receptacle. The plug is not excessively heated, rusted, or bent. The plug and receptacle are free o...

  • Page 9: Operating Safeguards

    9 operating safeguards do not place a magnet near the safety switch of the machine. A magnet can activate the machine accidentally, resulting in injuries. Do not use a highly flammable spray, or solvent near the machine. It can cause fire. When copying a thick document, do not use excessive force to...

  • Page 10

    10

  • Page 11

    11.

  • Page 12

    12.

  • Page 13: Table Of Contents

    Table of contents 13 specifications ........................................ 15 1.1. Control panel ..........................................15 1.2. Specifications table................................17 1.3. Fax, printer and internet fax functions ................................................27 ...

  • Page 14: Table Of Contents

    Table of contents 14 8.16. Installing the dehumidifier heater kit for paper tray (dzhp009959)..............400 8.17. Installing the mechanical counter (dztk000002) ......................................408 8.18. Installing the key counter harness kit (da-kh180) .........................................

  • Page 15: 1 Specifications

    15 dp-8020e/8020p/8016p sep 2006 ver. 1.0 1 specifications 1.1. Control panel dp-8020 series for pu (usa/canada, etc.) note1: 1. Dp-8020p is not available for usa and canada. 2. Model availability may differ as per destination. Please ask your sales company for details. Note2: lcd display brightness...

  • Page 16

    16 sep 2006 ver. 1.0 dp-8020e/8020p/8016p dp-8020 series for other destinations note: model availability may differ as per destination. Please ask your sales company for details. Options (dp-8020e/8020p only) dp-8020e dp-8020p dp-8016p.

  • Page 17: 1.2.

    17 dp-8020e/8020p/8016p sep 2006 ver. 1.0 1.2. Specifications table 1.2.1. Copy function items description remarks dp-8020e dp-8020p dp-8016p basic specifications 1 type desktop 2 platen option 3 original position platen left / rear adf / i-adf left / center 4 recording paper path center 5 face up /...

  • Page 18

    18 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 17 zoom enlargement selected original size / copy size reduction selected original size / copy size zoom 50 - 200% 1% step 18 paper feed front loading universal paper tray paper tray capacity 550 sheets x 1 ltr / a4 : 20 lb (75 g/m2) auto size setting no con...

  • Page 19

    19 dp-8020e/8020p/8016p sep 2006 ver. 1.0 options 1 paper feed system ltr / a4 : 20 lb (75 g/m2) 550 sheets 2nd paper tray yes for dp-8020/8016 paper size detection manual control panel selectable low level paper warning empty only 550 sheets 3rd paper tray yes for dp-8020 paper size detection manua...

  • Page 20

    20 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 4 adf single side type option for dp-8020/8016 original set face up scanning method sheet through capacity (originals) 50 sheets ltr / a4 : 20 lb (75 g/m2) sadf mode yes free stop yes from 30 to 70 degrees. 5 inverting adf (i-adf) duplex type option for dp-8...

  • Page 21

    21 dp-8020e/8020p/8016p sep 2006 ver. 1.0 features 1 automatic features auto magnification selection yes using adf only auto paper selection yes auto paper tray selection yes auto start yes reservation while power on initializing. Remote diagnostic yes requires the fax communication board (da-fg180)...

  • Page 22

    22 sep 2006 ver. 1.0 dp-8020e/8020p/8016p duplex copy 1 → 2 yes no 2 → 1 yes no scanning twice by turning the original. 2 → 2 yes no book → 2 yes no 1st page blank no 1 → 2/2 → 1/2 → 2 1st page image no book → 2 image rotation (90 or 270 ° ) yes electronic sorting yes rotation sorting yes insertion ...

  • Page 23

    23 dp-8020e/8020p/8016p sep 2006 ver. 1.0 key original size yes copy size yes keypad yes clear yes stop yes start yes energy saver yes multi size feed no sort yes function mode yes original detection release no interrupt yes reset yes one-touch key yes with keyboard option mode change yes copier / p...

  • Page 24

    24 sep 2006 ver. 1.0 dp-8020e/8020p/8016p paper jam indication yes paper jam location yes service alert call yes user error yes machine error yes history of jam errors yes 4 main unit total counter electronic yes mechanical yes standard for eu. Available as a service part for other destinations. Max...

  • Page 25

    25 dp-8020e/8020p/8016p sep 2006 ver. 1.0 pm cycle 1 pm cycle major pm 120 k minor pm (cleaning) 60 k packing configuration 1 packing dimension 28.5 x 28.6 x 34.1 in (724 x 727 x 866 mm) for usa, canada and china 28.4 x 28.4 x 29.5 in (722 x 722 x 750 mm) for eu and other destinations 2 packing weig...

  • Page 26

    26 sep 2006 ver. 1.0 dp-8020e/8020p/8016p ambient conditions 1 temperature 50 - 80 ° f / 10 - 30 ° c 2 relative humidity 30 - 80% rh 3 safety ul60950-1 / csa c22.2 no.60950-1 for usa and canada en60950-1 / iec60950-1 for eu and other destinations 4 energy saver energy star compliant 5 emi class a co...

  • Page 27: 1.3.

    27 dp-8020e/8020p/8016p sep 2006 ver. 1.0 1.3. Fax, printer and internet fax functions 1.3.1. Fax function items description remarks dp-8020e dp-8020p main specifications 1 compatibility g3 itu-t std & non-std 2 pstn line port yes 1-line only 3 leased line port no 4 v.24 line port no 5 modem speed 3...

  • Page 28

    28 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 5 document size (max.) adf: ldr / a3 6 effective scanning width ldr (11.5 in) / a3 (292 mm) 7 a3 size tx/rx yes conforms to itu-t a3 8 reduction xmt yes ldr to ltr / a3 to b4 / a3 to a4 / b4 to a4 9 adf capacity 50 sheets face-up, feed from top page ltr / a4...

  • Page 29

    29 dp-8020e/8020p/8016p sep 2006 ver. 1.0 dialing/telephone features 1 one-touch keys 28 requires optional keyboard. 2 one-touch / program keys 4 3 one-touch auto dialers 32 4 abbr. Auto dialers 200 5 total auto dialers 232 plus an additional 800 stations available to select from, when the optional ...

  • Page 30

    30 sep 2006 ver. 1.0 dp-8020e/8020p/8016p transmission features 1 direct transmission yes 2 memory transmission yes page retransmission 3 quick memory transmission yes 4 multi-station transmission (sequential broadcasting) yes max. 250 stations 5 direct deferred transmission no adf deferred transmis...

  • Page 31

    31 dp-8020e/8020p/8016p sep 2006 ver. 1.0 polling 1 polling yes 2 turnaround polling no 3 multi-station polling yes max. 250 stations 4 deferred polling yes max. 50 timers 5 deferred multi-station polling yes max. 50 timers / 250 stations 6 direct polling tx no 7 memory polling tx yes 1 file 8 prese...

  • Page 32

    32 sep 2006 ver. 1.0 dp-8020e/8020p/8016p identifications 1 logo yes 25 characters 2 multiple logo no 3 character id yes 16 characters 4 numeric id yes 20 digits special communications 1 password xmt / rcv no 2 selective reception no tsi check 3 relay xmt request no 4 relay xmt center no 5 confident...

  • Page 33

    33 dp-8020e/8020p/8016p sep 2006 ver. 1.0 1.3.2. Printer function items description remarks dp-8020e/p dp-8016p interface 1 centronics parallel i/f no 2 lan (network) ethernet 10base-t/ 100base-tx 3 usb port yes usb 4 ieee-1394 no printer function 1 printing size ldr, lgl, ltr, ltr-r, inv-r for usa ...

  • Page 34

    34 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 18 output to separate tray for printing, fax, copy no 19 font yes requires optional pcl6 or ps / pcl6 emulation kit 20 mailbox yes requires optional hdd unit. Max. 100 users. Max. 20 mailboxes for each user id 21 secure mailbox yes requires optional hdd unit...

  • Page 35

    35 dp-8020e/8020p/8016p sep 2006 ver. 1.0 1.3.3. Network scanner function items description remarks dp-8020e dp-8020p interface 1 centronics parallel i/f no 2 lan (network) ethernet 10base-t/ 100base-tx 3 usb port no 4 ieee-1394 no network scanning function 1 scanning device ccd (i-adf / adf / plate...

  • Page 36

    36 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 1.3.4. Internet fax function items description remarks dp-8020e dp-8020p main specifications 1 communication protocols smtp / pop3 / mime 2 max. Modem speed na 3 coding scheme jbig/mmr/mr/mh 4 file format tiff / pdf selectable pdf file is only available if s...

  • Page 37

    37 dp-8020e/8020p/8016p sep 2006 ver. 1.0 lan features 1 internet fax communication yes a3 communication is available with parameter setting. 2 internet mail reception yes 3 internet fax server features internet fax relay xmt yes internet fax → internet fax → g3fax email relay mxt yes pc → internet ...

  • Page 38: 1.4.

    38 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 1.4. System combination document sensor motor scanner unit (spc pc board) expansion flash memory card 4 or 8m main pc board (sc pc board) image memory either option electronic sorting memory 2nd paper tray (cst2 pc board) 3rd paper tray (cst3 pc board) 4th p...

  • Page 39: 1.5.

    39 dp-8020e/8020p/8016p sep 2006 ver. 1.0 1.5. Options list ■ options note: 1. Pcl6 is a page description language of the hewlett-packard company. 2. Ps3 is a page description language of the adobe systems company. 3. Availability may differ as per destination. Please ask your sales company for deta...

  • Page 40: 1.6.

    40 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 1.6. External view 1. Standard configuration manufacturer's name and address factory id complies with fda radiation performance standards, 21 cfr subchapter j (for usa only) front view right view left view rear view top view 21.97 in (558 mm) 21.54 in (547 m...

  • Page 41

    41 dp-8020e/8020p/8016p sep 2006 ver. 1.0 2. With optional system console configuration 21.97 in (558 mm) 39.57 in (1005 mm) 6.61 in (168 mm) 45.91 in (1166 mm) 24.76 in (629 mm) front view right view left view rear view top view.

  • Page 42

    42 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 3. Space requirements with options main unit + adf main unit main unit + i-adf 3.94 in (100 mm) 45.67 in (1160 mm) 3.94 in (100 mm) 3.94 in (100 mm) 40.67 in (1033 mm) 3.94 in (100 mm) 21.97 in (558 mm) 10.83 in (275 mm) 16.14 in (410 mm) 3.94 in (100 mm) 47...

  • Page 43

    43 dp-8020e/8020p/8016p sep 2006 ver. 1.0 1.6.1. Serial number contents the contents of the 11-digit serial number is as follows: 2 3 4 5 6 1 sequential production number 5-digit sequential production number 00001 ~ 99999 = 1 ~ 99,999 units a0001 ~ y9999 = 100,000 ~ 329,976 units (letters “i” and “o...

  • Page 44: 1.7.

    44 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 1.7. Sensors 1.8. Fans and motors note: numbers in parenthesis "(xxxx)" represent the part reference number(s) found in the parts manual for your quick reference. Sheet bypass sensor 1 (131) sheet bypass sensor 2 (131) 2nd paper tray jam cover open sensor (1...

  • Page 45: 1.9.

    45 dp-8020e/8020p/8016p sep 2006 ver. 1.0 1.9. Clutches and switches 1.10. Pc boards note: numbers in parenthesis "(xxxx)" represent the part reference number(s) found in the parts manual for your quick reference. Paper feed roller clutch (695) paper feed roller clutch (695) intermediate roller clut...

  • Page 46: 2.1.

    46 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 2 disassembling, cleaning and replacement 2.1. General disassembly pertinent disassembly instruction sections are shown below..

  • Page 47: 2.2.

    47 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 2.2. Disassembly instructions 2.2.1. Inverting-automatic document feeder (i-adf) unit (1) open the adf cover (2126). (2) remove 4 silver screws (b1). (3) lift the adf input tray (2201). (4) slightly pull the right edge of the adf rear cover upward. (5) relea...

  • Page 48

    48 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (15) remove the snap ring (s9). (16) remove the pin (2327). (17) remove the adf shaft (2310). (18) remove the adf roller (2314). (19) remove the snap ring (s9). (20) remove the pre feed roller shaft (2316). (21) remove the pre feed roller (2018). (22) remove...

  • Page 49

    49 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (26) remove the snap ring (s9). (27) remove the torque limiter bushing (2510), and torque limiter spring (2511). Note: when reinstalling the torque limiter assembly, ensure that the torque limiter spring is placed into the deeper slot of the separation rolle...

  • Page 50

    50 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (35) remove 6 screws (19). (36) remove the sensor bracket (2120). (37) remove 4 screws (19). (38) remove the motor bracket (2610), and gear bracket (2602) assemblies. Note: apply molykote em-50l grease to all gears, and shafts except to the following: e26s35...

  • Page 51

    51 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 2.2.2. Adf unit (1) open the adf cover (1902), and release the adf cover stopper (2013). (2) remove the pad cover (2023). (3) remove the separation rubber (2024). (4) remove 2 screws (19). (5) remove the adf cover (1902). (6) disconnect the adf motor harness...

  • Page 52

    52 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (10) remove 2 bushings (698). (11) remove roller holder (2026) assembly. Note: when reinstalling, make sure that the roller holder (2026) assembly is properly placed on the adf unit. (12) remove the paper feed shaft assembly (2029). (13) remove paper feed ro...

  • Page 53

    53 sep 2006 ver. 1.0 dp-8020e/8020p/8016p note: when reinstalling the adf rear cover (1701), make sure to properly route the adf harness as illustrated. (17) remove 1 screw (19). (18) remove the adf pc board cover (1916). (19) release the clamp from adf unit. Note: do not cut the tie-wrap. Push the ...

  • Page 54

    54 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (23) open the adf unit . (24) remove 4 screws (6a). Caution: don’t close the adf unit subsequent to this step. (25) remove the adf unit . (26) disconnect 5 harnesses (2848, 2849, 2850, 2851) on the adf pc board. (5 connectors) (27) remove 2 screws (19). (28)...

  • Page 55

    55 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (33) remove 2 screws (18). (34) remove the adf motor (1905). (35) remove 2 drive belts (1911, 1912). (36) remove the s27 pulley (1910). (37) remove the snap ring (b9). (38) remove the s27 pulley (1910). (39) release the clips, and remove the switch (1918). (...

  • Page 56

    56 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (41) detach the hook, and loop fastener on the left side of the scanning pad (1822). (42) remove 1 screw (19). (43) remove the exit 1 roller (1812), and p6l8 bushing (1813). (44) release 2 latch hooks . (45) remove the adf front cover (1702). (46) release th...

  • Page 57

    57 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (50) remove the snap ring (b9). (51) remove the bushing (698). (52) remove the feed roller (2010). (1) open the adf cover . (2) release the stopper . (3) clean the separation rubber , feed roller , pre feed roller , and paper feed roller with a soft cloth, s...

  • Page 58

    58 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (1) open the adf unit . (2) clean the white guide , scanning pad , scanning (s) glass , and platen (l) glass with a soft cloth. Note: ensure that the clear film as illustrated by a is not damaged..

  • Page 59

    59 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 2.2.3. Control panel unit, battery (1) remove 1 screw (q8). (2) remove the battery holder (503). (3) replace the battery (504*). Note: ensure that the battery is installed with correct polarity. (4) reinstall the battery holder (503), and the screw (q8). * n...

  • Page 60

    60 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (5) open the left cover . (6) remove 2 silver screws (s6). (7) remove the left scanner cover (101). (8) remove 2 shoulder silver screws (x2). (9) remove the right scanner cover (132). (10) remove 2 silver screws (1027). (11) slightly lift the control panel a...

  • Page 61

    61 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (17) disconnect the harness on pnl1 pc board as illustrated. (18) remove 2 screws (x8). (19) remove the pnl1 pc board (2904). (20) remove 8 screws (x8). (21) remove the pnl 2 pc board (2905) as illustrated. (22) remove 10 screws (x8). (23) remove the pnl 3 p...

  • Page 62

    62 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (24) remove the lcd holder (520). (25) remove the lcd module (519)..

  • Page 63

    63 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 2.2.4. Scanner unit (1) remove the control panel assembly . (refer to 2.2.3.) (2) remove 4 shoulder silver screws (x2). (3) remove the rear document plate (107). (4) remove the platen (l) glass (106). (5) holding by the center, slowly move the lamp base asse...

  • Page 64

    64 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (10) slide the lamp base assembly to the right side as illustrated. (11) release the harness . Note: when reinstalling the harness, confirm that the harness is installed as illustrated. (12) slide the lamp base assembly to the right side as illustrated. (13)...

  • Page 65

    65 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (16) remove 2 screws (x3). (17) remove the ccd assembly (427). Note: before proceeding, mark the position of the ccd assembly as illustrated. If the ccd assembly is not reinstalled at the same position, it will affect the copy quality. (18) remove 2 shoulder...

  • Page 66

    66 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (22) disconnect the harness . (23) remove 2 screws (y3). (24) remove the scanning motor (316). (25) remove 5 shoulder silver screws (x2). (26) remove the left document plate (109). Note: when reinstalling the left document plate, ensure the scanning (s) glas...

  • Page 67

    67 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (27) clean the white reference sheet with a soft cloth, saturated with water. (28) clean both mirror 2 (421) with a soft cloth. (29) clean the mirror 1 (415) with a soft cloth. Note: 1. Clean any dirt or fingerprints with a dry cotton swab. 2. Do not use iso...

  • Page 68

    68 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 2.2.5. Process unit note: to avoid toner spill in the machine, follow the steps below before removing the process unit. 1. Press " function ", and " 1 sided copy " keys simultaneously. 2. The lcd shows “ please wait... ” for approx. 5 sec. Then it will be re...

  • Page 69

    69 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (5) remove 1 screw (y3). (6) remove the connector cover (203). (7) loosen 1 screw . (8) disconnect the harness . (9) remove the process unit . Caution: to prevent damage to the process unit, ensure that the left cover is still open before removing the proces...

  • Page 70

    70 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (12) turn the opc drum assembly in the direction of the arrow, and remove. Caution: exercise caution not to scratch the surface of the opc drum (green), and not to touch it with bare hands. Caution: the opc drum is sensitive to light. To prevent optical expo...

  • Page 71

    71 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (17) shake the developer bottle thoroughly (approx. 30 seconds). (18) pour the developer evenly into the developer unit by turning the black gear as illustrated. Make sure to empty the bottle. (19) remove the opc drum shaft holder assembly. (20) remove the r...

  • Page 72

    72 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (24) remove the charge grid (1433). (25) remove 2 charge covers (1432, and 1438). (26) draw out the cleaning lever handle (green) (1427). (27) remove the charge cleaning base (1439). (28) remove the charge wire assembly..

  • Page 73

    73 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (29) remove the pad base (1441). (30) remove 2 screws (x3). (31) remove the cleaning blade (1408). (32) remove the front cleaning felt (1410), rear cleaning felt (1411), and 2 cleaning sponges (1412). (33) remove the splash prevention sheet (1415)..

  • Page 74

    74 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 2.2.6. Fuser unit caution: to prevent from getting burned, do not install, remove, clean, or make adjustments when the fuser unit is hot. (1) open the left cover . (2) remove 2 screws (x8). (3) remove the rear fuser cover (1006), and the front fuser cover (1...

  • Page 75

    75 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (8) disconnect the harness . (9) remove 2 screws (x8). (10) remove the upper fuser cover assembly . Clean the exit 2 roller with a soft cloth, saturated with water. (11) unhook 2 springs ..

  • Page 76

    76 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (12) remove 2 screws (x3). (13) release 2 harnesses . (14) remove 2 screws (x8). (15) remove the exit roller cover (1101). (16) remove 4 screws (x7). (17) remove the fuser roller (1115) assembly. (18) remove 1 screw (x8). (19) remove the front lamp holder (1...

  • Page 77

    77 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (23) remove 2 screws (x8). (24) remove the finger base (1108) assembly. (25) remove 5 separators (1109). Clean the separators with a dry soft cloth. (26) remove the fuser roller (1115) assembly. (27) remove the 2 c-rings (1113). (28) remove the e39 heat roll...

  • Page 78

    78 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (30) remove 2 screws (x3). (31) remove the thermostat (1120). (32) remove 2 screws (x3). (33) remove the thermal fuse (1118). (34) remove 1 screw (x1). (35) remove the thermistor assembly (1125). Clean the surface of the thermostat only with a dry soft cloth...

  • Page 79

    79 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 2.2.7. Drive unit 2.2.7.1. Drive motor, and toner bottle motor (1) remove 10 screws (y3). (2) remove the rear cover (220). (3) remove 1 screw (24). (4) remove the fly wheels (1555). Note: when the ground spring kit (1556) is attached, it is removed. (5) disc...

  • Page 80

    80 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (10) remove 4 screws (y3). (11) remove the main drive frame b . (12) remove 2 snap rings (s9). (13) release the harnesses from 3 harness clamps. (14) remove 2 clutches (694, and 695). (15) slide the 1st paper tray out of the unit. (16) remove 3 screws (y3). ...

  • Page 81

    81 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (20) remove 4 screws (x8). (21) remove the drive motor (1511). (22) disconnect all the harnesses on the spc pc board. (23) release the harnesses from harness clamps. Note: when reinstalling the ils harness (spc pc board cn708), ensure that it is secured by t...

  • Page 82

    82 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (31) remove 4 screws (y3). (32) remove the spc bracket (926). (33) release the harnesses from harness clamps. (34) remove 3 screws (y3). (35) remove the toner bottle motor unit . (36) disconnect the harness ..

  • Page 83

    83 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 2.2.7.2. Lift up motor, and 3rd main motor (1) remove 10 screws (y3). (2) remove the rear cover (220). (3) remove 4 silver screws (1027). (4) remove the rear paper tray cover (3004). (5) remove 4 silver screws (1027). (6) remove the rear paper tray cover (30...

  • Page 84

    84 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (16) release the harnesses from 2 harness clamps. (17) disconnect the harness on the cst2 pc board (cn774). (18) remove 2 screws (y3). (19) remove the lift up motor (3132). (20) release the harnesses from 2 harness clamps. (21) disconnect the harness on the ...

  • Page 85

    85 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 2.2.8. Left cover (1) open the left cover . (2) remove 4 screws (y3). (3) remove the adu . (4) remove 2 screws (x8). (5) remove the bias transfer guide (701). (6) remove the e-ring (j6). (7) remove the btr ring spacer (705). (8) remove the btr 27 gear (706)....

  • Page 86

    86 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (11) remove 2 bias transfer roller bushings (709). Clean the surface of the bias transfer roller only with a soft dry cloth. Clean the surface of the duplex feed roller with a soft cloth, saturated with water..

  • Page 87

    87 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 2.2.9. Bypass paper tray (1) open the left cover . (2) remove 2 screws (x1). (3) remove the duplex guide (638) assembly. (4) remove 2 screws (x8). (5) remove the feed roller (689) assembly. (6) remove the snap ring (s9). (7) remove the bushing (642). (8) rem...

  • Page 88

    88 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (10) remove 1 screw (x8). (11) remove the guide (659). (12) remove the separation roller (658) assembly. (13) remove the bushing (651). (14) remove the torque limiter 2 (691). (15) remove the separation roller (658). Clean the surface of the separation rolle...

  • Page 89

    89 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 2.2.10. Paper feed module (1) slide the 1st paper tray out of the unit. (2) remove the snap ring (h6). (3) remove the pickup roller (619). Clean the surface of the pickup roller with a soft cloth, saturated with water. (4) remove the snap ring (h6). (5) remo...

  • Page 90

    90 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (10) slide the 2nd paper tray out of the unit. (11) open the jam access cover (3015). (12) remove 3 screws (y3, x8). (13) remove the paper guide (3022). (14) remove the snap ring (h6). (15) remove the separation roller (629) assembly. (16) remove the torque ...

  • Page 91

    91 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (20) remove the snap ring (h6). (21) remove the pickup roller (619). Clean the surface of the pickup roller with a soft cloth, saturated with water. Clean the surface of the intermediate roller with a soft cloth, saturated with water..

  • Page 92

    92 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 2.2.11. Pc boards, and power supply pc boards (1) remove the rear cover , and lower rear cover (refer to 2.2.7.2.). (2) remove 1 screw (y3). (3) remove the lan spring (812). (4) remove the process unit (refer to 2.2.5.). (5) slide the 1st paper tray out of t...

  • Page 93

    93 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (12) disconnect all the harnesses on the sc pc board. (13) remove 8 screws (y3). (14) remove the sc pc board (2801). (15) disconnect all the harnesses on the spc pc board. (16) release the harnesses from harness clamps. Note: when reinstalling the ils harnes...

  • Page 94

    94 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (20) remove the inner cover (219). (21) remove 6 screws (y3). (22) remove the right bracket (803). (23) remove 6 screws (x3). (24) remove the ps cover (801). Note: when reinstalling the ps cover, ensure that the ps cover is installed into the ground plate as...

  • Page 95

    95 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (28) disconnect all the harnesses on the ps pc board. (29) release the harnesses from harness clamps. (30) remove 2 screws (x3). (31) remove the ps pc board assembly. (32) remove 3 screws (y3), and 3 screws (x3). (33) remove the ps bracket (802). (34) remove...

  • Page 96

    96 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 2.2.12. Lsu unit (1) remove the ps pc board assembly. (refer to 2.2.11.) (2) disconnect 3 harnesses . (3) release the harnesses from harness clamps. (4) remove 3 screws (x3). (5) remove the lsu unit (829)..

  • Page 97

    97 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 2.2.13. Filter (1) remove the rear cover (refer to 2.2.7.). (2) remove the ozone filter (825). (3) remove the filter holder (824)..

  • Page 98: 2.3.

    98 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 2.3. Hardware identification template part no. Figure remark ref. No. Screw xtb3+8j 19 18 xyn3+f6fj screw screw xyn4+f8 24 screw 62 xtb3+6jfj screw xyn3+f5 xyn3+f4fj xuc6vm xtb3+8jfi xtw3+10sfj 3f silver screw dzpb000007 b1 screw 1n xtb4+8j screw 5m blue scr...

  • Page 99

    99 sep 2006 ver. 1.0 dp-8020e/8020p/8016p part no. Figure remark ref. No. Screw xtb3+12j p2 screw xtb3+8gfn q8 thumb screw dzpa000064 m2 screw dzpa000086 s6 xuc5vm k5 ffpfj0043b ffpfj0041b k9 h7 s9 e-ring snap ring snap ring snap ring xuc7vm j8 e-ring xuc4vm e-ring j7 xuc3vm e-ring j6 screw xtb3+12j...

  • Page 100

    100 sep 2006 ver. 1.0 dp-8020e/8020p/8016p part no. Figure ref. No. Remark screw x9 screw xtw3+8pfj y1 xtb3+8ffj xtb3+32gfj screw xtb3+6ffj-rp y2 y4 y5 screw screw screw xtw3+6lfj y3 screw xtw3+6lfjr y6 screw xyn3+f14fj x7 screw xtb3+8gfj x8 xsn3+w10fj screw xtn3+10gfj y8 screw xyn4+f8fj y9 screw xy...

  • Page 101: 3.1.

    101 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 3 maintenance, adjustments and check points 3.1. Preventive maintenance preventive maintenance is performed at specific intervals, and consists of machine cleaning, and parts replacement. It is essential to perform these service activities properly, and at ...

  • Page 102

    102 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 4 laser handling precautions the optical laser system employed by this photocopier is completely sealed by a protective housing, and an external cover. Therefore, the laser beam will not stray or leak during photocopying operation. However, when servicing t...

  • Page 103: 3.2.

    103 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 3.2. Required tools 3.2.1. Preventive maintenance method no. Tools no. Tools 1 soft cloth 7 pliers 2 isopropyl alcohol 8 cotton swab 3 phillips screwdriver (#2) 9 brush 4 stubby phillips screwdriver (#2) 10 ks-660 - conductive grease (available from shin-et...

  • Page 104: 3.3.

    104 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 3.3. Preventive maintenance points 1 2 5 4 3 i-adf adf 6 12 8 11 10 9 13 14 15 7 16 20 21 18, 19 17 20 21 18, 19 17 20 21 18, 19 17 20 18, 19 17 22 23, 24 25 26 27 40 27 36, 38, 41 37, 39 42 43 45 44 detail a.

  • Page 105

    105 sep 2006 ver. 1.0 dp-8020e/8020p/8016p detail a 28 35 31 32, 33, 34 30 29.

  • Page 106: 3.4.

    106 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 3.4. Preventive maintenance check list the chart outlined below is a general guideline for maintenance. No. Mechanical parts ref. No. Cleaning replacement/adjustment ref. Counter cycle (sheet) method cycle (sheet) procedure i-adf unit 1 adf roller 2314 60k ...

  • Page 107

    107 sep 2006 ver. 1.0 dp-8020e/8020p/8016p note: 1. Wet cloth represents a soft cloth saturated with water. For stubborn toner accumulation, wipe with a soft cloth saturated with isopropyl alcohol first, then follow up with a soft cloth saturated with water. 2. The maintenance cycle is based on the ...

  • Page 108: 3.5.

    108 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 3.5. Resetting the p/m (preventive maintenance) counter when the machine reaches the preset p/m cycle, it will show "call for p/m", or "replace the toner waste container" on the lcd display. The pm counter can be reset by following the procedures below. 3.5...

  • Page 109: 3.6.

    109 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 3.6. Lubrication point list this information is used for routine preventive maintenance (pm) calls to ensure the highest degree of reliability. Inspect the following areas, and lubricate as required. The inspection interval is usually 120k copies, or more, ...

  • Page 110: 3.7.

    110 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 3.7. Updating the firmware the quickest, and most easiest method of updating the firmware is to use the network firmware tool (fup) using ethernet lan port, and a crossover cable. The network fup tool version must be 3.Xx, or higher, and it can be found on ...

  • Page 111

    111 sep 2006 ver. 1.0 dp-8020e/8020p/8016p when using 4 mb flash memory card, the 8 mb program (c) must be divided onto 2 cards, one 4 mb card for the pcl control program (3), and one 4 mb card for the pcl font data (4). (3) for ps option the ps control program must be written into the 4 mb onboard,...

  • Page 112

    112 sep 2006 ver. 1.0 dp-8020e/8020p/8016p example: from: destination shortcut batch file: d:(cd-rom drive) \ xfirmware \ usa.Bat firmware code file: dp-8016_8020_pu_xxxxxx.Exe to: firmware data folder: c:\ panasonic \ panasonic-fup \ data 3) preparing the main unit for the firmware upgrade make sur...

  • Page 113

    113 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 2) preparing the firmware code double click the appropriate destination shortcut batch file, and copy the firmware code file on the cd-rom to the firmware data folder in your pc. Note that the files in the archive will be extracted automatically into the de...

  • Page 114

    114 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 3.7.4. Updating the firmware using the master firmware card (alternate method) 1. Before starting, print the f5/f6 parameters list (copy service mode f9-03-00) . 2. Turn the power switch on the right side of the machine to the off position. (during a lightn...

  • Page 115

    115 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 3. Turn the power switch on the right side of the machine to the on position. 4. Press “ function ”, “ original size ” keys, and then key “ 3 ” on the keypad sequentially. 5. Perform the update program card mode f9-09 (update program card) . The unit is now...

  • Page 116

    116 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 3.7.5. User authentication function confirmation (specified destinations only) if your customer requires user authentication, and/or via fax server, setup the feature(s) by referring to the operating instructions (for user authentication). 3.7.6. Notice aft...

  • Page 117

    117 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 3.7.8. Firmware version sc : spc : dp-llnew a a vxxxxx pu destination code (copier) pu : usa/canada pb : uk destination code (fax) au : usa/canada ab : uk firmware version (v1xxxx) language code firmware type a : standard b, c, d, e : optional model number ...

  • Page 118: 3.8.

    118 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 3.8. Copy quality adjustment procedure (order) no. Part item adjustment when the following items are replaced or cleaned, perform adjustments in the correct order. Work optics clean process unit clean toner spill tray clean tdc adj. F8-09 opc counter reset ...

  • Page 119

    119 sep 2006 ver. 1.0 dp-8020e/8020p/8016p note: 1. Print f5/f6 1) press “ function ”, “ original size ”, and “ 3 ” keys sequentially to enter the service mode. 2) press the " 9 " key to enter the f9 mode (unit maintenance). 3) press the " start " key. 4) press " 3 ", and " set " keys. 5) press "v",...

  • Page 120

    120 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 3. Pwm adjustment 1) ensure that ledger / a3 size paper is loaded in one of the trays, and pull out the remaining trays (including the bypass tray) to disable them. 2) press “ function ”, “ original size ”, and “ 3 ” keys sequentially to enter the service m...

  • Page 121: 3.9.

    121 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 3.9. Adjusting the printer registration, lsu image side to side when installing the paper tray option, the following lsu image side to side adjustment must be performed. The printer registration is adjusted at the factory. If copy image is abnormal, special...

  • Page 122

    122 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 3.9.3. Lsu image side to side adjustment for the adu 1. Insert paper into the 1st tray, and change the tray setting to the appropriate paper size. Empty, or pull out all the remaining trays (including the bypass tray) to disable them. 2. Press “ function ”,...

  • Page 123

    123 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 3.9.6. Adf 100% image 1-sided adjustment 1. Place the original document on the adf. 2. Insert ledger, or a3 size paper into the 1st tray, and change the tray setting to the appropriate paper size. Empty, or pull out all the remaining trays (including the by...

  • Page 124

    124 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 3.9.8. Double exposure lead, and side edge adjustments caution: confirm that the scanning pad is installed, and aligned correctly on the adf/i-adf prior to making any adjustments. (refer to the adf/i-adf installation instructions in sect. 8.11., or 8.12.) 1...

  • Page 125: 3.10. Signal Waveform

    125 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 3.10. Signal waveform 3.10.1. Glossary of electrical abbreviations glossary of electrical abbreviations signal name function +12v +12 vdc power supply +24v +24 vdc power supply +24vd1 +24 vdc power supply +24vfl +20 / +24 vdc power supply +24vm +24 vdc powe...

  • Page 126

    126 sep 2006 ver. 1.0 dp-8020e/8020p/8016p daa1 adf motor current control signal db0 data signal db1 data signal db2 data signal db3 data signal db4 data signal db5 data signal db6 data signal db7 data signal ddcpwm development control dc on/off pwm e_rdb read/write execution control signal elpcnt d...

  • Page 127

    127 sep 2006 ver. 1.0 dp-8020e/8020p/8016p ldbthp toner bottle hp sensor signal ldcst2 photo sensor dc drive voltage ldcst3 photo sensor dc drive voltage ldcstsen photo sensor dc drive voltage lddux photo sensor dc drive voltage lden laser control ldfpchk2 photo sensor dc drive voltage ldfpchk3 phot...

  • Page 128

    128 sep 2006 ver. 1.0 dp-8020e/8020p/8016p lift2 2nd paper tray lift motor signal lift4 4th paper tray lift motor signal liftm2 2nd paper tray lift motor drive signal liftm4 4th paper tray lift motor drive signal mgnd ground mrclh2 2nd paper tray intermediate roller clutch drive signal mrclh3 3rd pa...

  • Page 129

    129 sep 2006 ver. 1.0 dp-8020e/8020p/8016p ndureq duplex print request nduxsol adu solenoid control signal nflon inverter ground nfnrdt fan ready signal nfnrdtp ps fan ready signal nhexsen paper exit sensor signal nhfpesen bypass feed sensor signal nhkof external phone off-hook detection signal nled...

  • Page 130

    130 sep 2006 ver. 1.0 dp-8020e/8020p/8016p op3enb option feed fifo enable op3fck option feed fifo clock op3fdin option feed fifo input op3fld option feed fifo load op3flt option feed fifo latch op3fot option feed fifo output op3rst option feed fifo reset outa motor control signal outb motor control ...

  • Page 131

    131 sep 2006 ver. 1.0 dp-8020e/8020p/8016p scn3 pnl key signal (scan line) scn4 pnl key signal (scan line) scn5 pnl key signal (scan line) scn6 pnl key signal (scan line) scn8 pnl key signal (scan line) scn9 pnl key signal (scan line) smcnt toner motor control signal spcrxd spc reception data signal...

  • Page 132

    132 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 3.10.2. Sc pc board cn51 sc pcb pin no. Signal name destination signal waveform function cn51-1 +24v ps pcb cn11-1 +24 vdc power supply cn51-2 gnd ps pcb cn11-2 ground cn51-3 +5vp ps pcb cn11-3 +5 vdc power supply cn51-4 +5vd ps pcb cn11-4 +5 vdc power supp...

  • Page 133

    133 sep 2006 ver. 1.0 dp-8020e/8020p/8016p cn52 cn51-13 nlpow1 ps pcb cn11-13 power control cn51-14 nlpow2 ps pcb cn11-14 power control cn51-15 nvcnt ps pcb cn11-15 +24 vdc power supply control signal sc pcb pin no. Signal name destination signal waveform function cn52-1 +24v pnl1 pcb cn220-1 +24 vd...

  • Page 134

    134 sep 2006 ver. 1.0 dp-8020e/8020p/8016p cn53 cn52-9 npnlrst pnl1 pcb cn220-9 panel reset signal cn52-10 nlpow2 pnl1 pcb cn220-10 power control cn52-11 nlpow1 pnl1 pcb cn220-11 power control cn52-12 nslpky pnl1 pcb cn220-12 energy saver key signal cn52-13 nwake pnl1 pcb cn220-13 fax wake up signal...

  • Page 135

    135 sep 2006 ver. 1.0 dp-8020e/8020p/8016p cn53-5 ndupack spc pcb cn717-5 duplex print acknowledge signal cn53-6 pbda spc pcb cn717-6 print bda signal cn53-7 pvreq spc pcb cn717-7 print ack request signal cn53-8 nsack spc pcb cn717-8 scan ack signal cn53-9 npvsync spc pcb cn717-9 print registration ...

  • Page 136

    136 sep 2006 ver. 1.0 dp-8020e/8020p/8016p cn55 cn53-17 iicscl spc pcb cn717-17 iic transmission clock cn53-18 iicsda spc pcb cn717-18 iic transmission signal cn53-19 gnd spc pcb cn717-19 ground cn53-20 nscnwup spc pcb cn717-20 energy saver signal cn53-21 spcrxd spc pcb cn717-21 spc reception data s...

  • Page 137

    137 sep 2006 ver. 1.0 dp-8020e/8020p/8016p cn55-6 agnd ccd cn850-6 ground cn55-7 +12v ccd cn850-7 +12 vdc power supply cn55-8 agnd ccd cn850-8 ground cn55-9 gnd ccd cn850-9 ground cn55-10 gnd ccd cn850-10 ground cn55-11 pphycp ccd cn850-11 ccd clock cn55-12 nphycp ccd cn850-12 ccd clock cn55-13 pphy...

  • Page 138

    138 sep 2006 ver. 1.0 dp-8020e/8020p/8016p cn57 cn55-18 nphy1 ccd cn850-18 ccd clock cn55-19 fsh ccd cn850-19 transfer gate clock cn55-20 +5v ccd cn850-20 +5 vdc power supply sc pcb pin no. Signal name destination signal waveform function cn57-1 +3.3v lsu cn2-1 +3.3 vdc power supply cn57-2 gnd lsu c...

  • Page 139

    139 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 3.10.3. Spc pc board cn650 spc pcb pin no. Signal name destination signal waveform function cn650-1 +5vp adf pcb cn21-1 +5 vdc power supply cn650-2 mgnd adf pcb cn21-2 ground cn650-3 gnd adf pcb cn21-3 ground cn650-4 +24v adf pcb cn21-4 +24 vdc power supply...

  • Page 140

    140 sep 2006 ver. 1.0 dp-8020e/8020p/8016p cn650-12 nab1sn adf pcb cn21-12 read point detection signal cn650-13 naejc adf pcb cn21-13 original eject detection signal cn650-14 narev adf pcb cn21-14 adf exit cover open detection signal cn650-15 naoac adf pcb cn21-15 adf cover open detection signal cn6...

  • Page 141

    141 sep 2006 ver. 1.0 dp-8020e/8020p/8016p cn650-23 naclh3 adf pcb cn21-23 inverting roller clutch control signal cn650-24 naclocka d1 adf pcb cn21-24 adf motor control clock signal cn650-25 nastroad1 adf pcb cn21-25 adf motor control strobe signal cn650-26 padata1a adf pcb cn21-26 adf motor control...

  • Page 142

    142 sep 2006 ver. 1.0 dp-8020e/8020p/8016p cn655 cn650-35 nsadfon adf pcb cn21-35 adf detection signal cn650-36 ndadfon adf pcb cn21-36 adf option detection signal cn650-37 +24v adf pcb cn21-37 +24 vdc power supply cn650-38 mgnd adf pcb cn21-38 ground cn650-39 +5v adf pcb cn21-39 +5 vdc power supply...

  • Page 143

    143 sep 2006 ver. 1.0 dp-8020e/8020p/8016p cn656 cn657 cn655-6 noutb scanning motor -6 motor control signal spc pcb pin no. Signal name destination signal waveform function cn656-1 +24v inv pcb cn1-1 +24 vdc power supply cn656-2 +24v inv pcb cn1-2 +24 vdc power supply cn656-3 nflon inv pcb cn1-3 inv...

  • Page 144

    144 sep 2006 ver. 1.0 dp-8020e/8020p/8016p cn701 cn657-5 nori home position sensor -1 home position detection signal cn657-6 gnd home position sensor -2 ground cn657-7 ldori home position sensor -3 photo sensor dc drive voltage spc pcb pin no. Signal name destination signal waveform function cn701-1...

  • Page 145

    145 sep 2006 ver. 1.0 dp-8020e/8020p/8016p cn702 cn701-9 pmck lsu cn3-1 polygon motor clock cn701-10 pmrdy lsu cn3-2 polygon motor ready signal cn701-11 pmon lsu cn3-3 polygon motor rotation signal cn701-12 mgnd lsu cn3-4 ground cn701-13 +24vm lsu cn3-5 +24 vdc power supply spc pcb pin no. Signal na...

  • Page 146

    146 sep 2006 ver. 1.0 dp-8020e/8020p/8016p cn702-7 tc ps pcb cn500-7 transfer control cleaning output cn702-8 ccrmt ps pcb cn500-8 charge leak detection signal cn702-9 mgnd ps pcb cn500-9 ground cn702-10 +24v ps/lsu fan -1 +24 vdc power supply cn702-11 nfnrdtp ps/lsu fan -2 ps fan ready signal cn702...

  • Page 147

    147 sep 2006 ver. 1.0 dp-8020e/8020p/8016p cn703 cn706 cn702-19 zcrs ps pcb cn12-7 heater control signal cn702-20 ssr ps pcb cn12-8 heater control signal cn702-21 acsw ps pcb cn12-9 fuser relay cn702-22 +24vd1 ps pcb cn12-10 +24 vdc power supply spc pcb pin no. Signal name destination signal wavefor...

  • Page 148

    148 sep 2006 ver. 1.0 dp-8020e/8020p/8016p cn707 spc pcb pin no. Signal name destination signal waveform function cn707-1 +24vm cst2 pcb cn770-3 +24 vdc power supply cn707-2 mgnd cst2 pcb cn770-4 ground cn707-3 +5v cst2 pcb cn770-5 +5 vdc power supply cn707-4 gnd cst2 pcb cn770-6 ground cn707-5 op3f...

  • Page 149

    149 sep 2006 ver. 1.0 dp-8020e/8020p/8016p cn707-12 op3fdin cst2 pcb cn770-14 option feed fifo input cn707-13 adf2 cst2 pcb cn771-1 2nd paper tray feed roller drive signal cn707-14 mrclh2 cst2 pcb cn771-2 2nd paper tray intermediate roller clutch drive signal cn707-15 lift2 cst2 pcb cn771-3 2nd pape...

  • Page 150

    150 sep 2006 ver. 1.0 dp-8020e/8020p/8016p cn709 cn707-24 mgnd cst2 pcb cn771-12 ground cn707-25 +24vm cst2 pcb cn770-15 +24 vdc power supply cn707-26 mgnd cst2 pcb cn770-16 ground spc pcb pin no. Signal name destination signal waveform function cn709-1 pchk1 no paper sensor -1 1st paper tray paper ...

  • Page 151

    151 sep 2006 ver. 1.0 dp-8020e/8020p/8016p cn712 cn709-9 ldcstsen 1st tray detection sensor -3 photo sensor dc drive voltage cn709-10 rsen registration roller sensor -1 registration sensor signal cn709-11 gnd registration roller sensor -2 ground cn709-12 ldrrsen registration roller sensor -3 photo s...

  • Page 152

    152 sep 2006 ver. 1.0 dp-8020e/8020p/8016p cn715 cn712-8 ldped bypass feed no paper sensor -3 photo sensor dc drive voltage cn712-9 ndupsen duplex sensor -1 adu sensor signal cn712-10 gnd duplex sensor -2 ground cn712-11 lddux duplex sensor -3 photo sensor dc drive voltage cn712-14 nhfpesen bypass f...

  • Page 153

    153 sep 2006 ver. 1.0 dp-8020e/8020p/8016p cn717 refer to sc pc board . Cn719 cn720 cn715-5 +24vm bypass feed solenoid -1 +24 vdc power supply cn715-6 hfsol bypass feed solenoid -2 temp humidity sensor signal spc pcb pin no. Signal name destination signal waveform function cn719-1 +24vm duplex solen...

  • Page 154

    154 sep 2006 ver. 1.0 dp-8020e/8020p/8016p cn720-8 gnd toner density sensor -4 ground cn720-12 gnd waste toner sensor -1 ground cn720-13 nwtbsen waste toner sensor -2 toner waste container detection sensor signal cn720-14 ntfsen waste toner sensor -3 toner waste sensor cn720-15 ldwtb waste toner sen...

  • Page 155

    155 sep 2006 ver. 1.0 dp-8020e/8020p/8016p cn721 cn722 spc pcb pin no. Signal name destination signal waveform function cn721-1 therm1 thermistor -1 thermistor output signal cn721-2 therm2 thermistor -2 ground cn721-3 nhexsen paper exit sensor -1 paper exit sensor signal cn721-4 gnd paper exit senso...

  • Page 156

    156 sep 2006 ver. 1.0 dp-8020e/8020p/8016p cn723 cn722-4 smcnt toner motor -2 toner motor control signal cn722-5 bthp toner bottle home position sensor -1 toner bottle position sensor signal cn722-6 gnd toner bottle home position sensor -2 ground cn722-7 ldbthp toner bottle home position sensor -3 t...

  • Page 157

    157 sep 2006 ver. 1.0 dp-8020e/8020p/8016p cn726 cn723-8 nmmck main motor -8 main motor clock cn723-9 f/r main motor -9 direction of rotation signal cn723-10 nmmrdy main motor -10 main motor ready signal spc pcb pin no. Signal name destination signal waveform function cn726-1 +24vm key counter +24 v...

  • Page 158

    158 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 3.10.4. Pnl1 pc board cn220 refer to sc pc board . Cn223 pnl1 pcb pin no. Signal name destination signal waveform function cn223-1 csb1 lcd chip select signal cn223-2 resetb lcd lcd driver reset signal cn223-3 rs lcd register selection control signal cn223-...

  • Page 159

    159 sep 2006 ver. 1.0 dp-8020e/8020p/8016p cn223-11 db5 lcd data signal cn223-12 db6 lcd data signal cn223-13 db7 lcd data signal cn223-14 vdd lcd +3.3 vdc power supply cn223-15 vcl lcd lcd power supply cn223-16 vss lcd ground cn223-17 vout lcd voltage converter input / output cn223-18 c4+ lcd capac...

  • Page 160

    160 sep 2006 ver. 1.0 dp-8020e/8020p/8016p cn230 cn223-23 c2- lcd capacitor 2 negative connection pin for converter cn223-24 v1 lcd lcd driver supply voltages cn223-25 v2 lcd lcd driver supply voltages cn223-26 v3 lcd lcd driver supply voltages cn223-27 v4 lcd lcd driver supply voltages cn223-28 v0 ...

  • Page 161

    161 sep 2006 ver. 1.0 dp-8020e/8020p/8016p cn230-4 kin6 pnl2 pcb cn250-4 pnl key signal (key line) cn230-5 led2 pnl2 pcb cn250-5 pnl led control signal cn230-6 scn0 pnl2 pcb cn250-6 pnl key signal (scan line) cn230-7 led3 pnl2 pcb cn250-7 pnl led control signal cn230-8 scn1 pnl2 pcb cn250-8 pnl key ...

  • Page 162

    162 sep 2006 ver. 1.0 dp-8020e/8020p/8016p cn231 cn230-16 kin2 pnl2 pcb cn250-16 pnl key signal (key line) cn230-17 ledct4 pnl2 pcb cn250-17 pnl led control signal cn230-18 bat+ pnl2 pcb cn250-18 lithium battery pnl1 pcb pin no. Signal name destination signal waveform function cn231-1 +slp pnl2 pcb ...

  • Page 163

    163 sep 2006 ver. 1.0 dp-8020e/8020p/8016p cn232 cn231-9 led6 pnl2 pcb cn251-9 pnl led control signal cn231-10 scn2 pnl2 pcb cn251-10 pnl key signal (scan line) cn231-11 kin0 pnl2 pcb cn251-11 pnl key signal (key line) cn231-12 kin1 pnl2 pcb cn251-12 pnl key signal (key line) pnl1 pcb pin no. Signal...

  • Page 164

    164 sep 2006 ver. 1.0 dp-8020e/8020p/8016p cn233 cn232-8 kin7 pnl3 pcb cn252-8 pnl key signal (key line) cn232-9 kin1 pnl3 pcb cn252-9 pnl key signal (key line) cn232-10 kin0 pnl3 pcb cn252-10 pnl key signal (key line) pnl1 pcb pin no. Signal name destination signal waveform function cn233-1 +dat pn...

  • Page 165

    165 sep 2006 ver. 1.0 dp-8020e/8020p/8016p cn234 cn233-9 nledalm pnl3 pcb cn253-9 alarm lamp led control signal cn233-10 ledct0 pnl3 pcb cn253-10 pnl led control signal cn233-11 nleddat pnl3 pcb cn253-11 data lamp led control signal cn233-12 led9 pnl3 pcb cn253-12 pnl led control signal cn233-13 led...

  • Page 166

    166 sep 2006 ver. 1.0 dp-8020e/8020p/8016p cn234-2 kin5 pnl4 pcb cn280-2 pnl key signal (key line) cn234-3 kin3 pnl4 pcb cn280-3 pnl key signal (key line) cn234-4 kin6 pnl4 pcb cn280-4 pnl key signal (key line) cn234-5 kin2 pnl4 pcb cn280-5 pnl key signal (key line) cn234-6 kin7 pnl4 pcb cn280-6 pnl...

  • Page 167

    167 sep 2006 ver. 1.0 dp-8020e/8020p/8016p cn234-14 gnd pnl4 pcb cn280-14 ground pnl1 pcb pin no. Signal name destination signal waveform function 0v.

  • Page 168

    168 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 3.10.5. Ps pc board cn10 refer to spc pc board . Cn11 refer to sc pc board . Cn12 refer to spc pc board . Cn500 refer to spc pc board ..

  • Page 169

    169 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 3.10.6. Adf pc board cn21 refer to spc pc board . Cn22 adf pcb pin no. Signal name destination signal waveform function cn22-1 outa adf motor -1 motor control signal cn22-2 +24v adf motor -2 +24 vdc power supply cn22-3 iouta adf motor -3 motor control signa...

  • Page 170

    170 sep 2006 ver. 1.0 dp-8020e/8020p/8016p cn24 cn25 cn26 adf pcb pin no. Signal name destination signal waveform function cn24-1 +24vopf inverting roller clutch -1 +24 vdc power supply cn24-2 ncclh3 inverting roller clutch -4 inverting roller clutch control signal adf pcb pin no. Signal name destin...

  • Page 171

    171 sep 2006 ver. 1.0 dp-8020e/8020p/8016p cn27 cn28 cn26-7 napicr duplex 2 guide solenoid -2 release lever plate solenoid control signal adf pcb pin no. Signal name destination signal waveform function cn27-1 naapnt original detection sensor -1 original detection signal cn27-2 gnd original detectio...

  • Page 172

    172 sep 2006 ver. 1.0 dp-8020e/8020p/8016p cn29 cn28-7 nab4s sns pcb cn41-4 original width detection signal cn28-8 naa3s sns pcb cn41-2 original width detection signal cn28-9 gnd sns pcb cn41-3 ground cn28-10 +5v sns pcb cn41-1 +5 vdc power supply adf pcb pin no. Signal name destination signal wavef...

  • Page 173

    173 sep 2006 ver. 1.0 dp-8020e/8020p/8016p cn30 adf pcb pin no. Signal name destination signal waveform function cn30-1 naejc eject sensor -1 original eject detection signal cn30-2 gnd eject sensor -2 ground cn30-3 +5v eject sensor -3 +5 vdc power supply cn30-4 nab2sn duplex eject sensor -1 duplex e...

  • Page 174

    174 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 3.10.7. Cst2 pc board cn770 refer to spc pc board . Cn771 refer to spc pc board . Cn772 cst2 pcb pin no. Signal name destination signal waveform function cn772-1 +24vm cst3 pcb cn807-1 +24 vdc power supply cn772-2 mgnd cst3 pcb cn807-2 ground cn772-3 +5v cs...

  • Page 175

    175 sep 2006 ver. 1.0 dp-8020e/8020p/8016p cn773 cn774 cn772-11 op3fdin cst3 pcb cn807-11 option feed fifo input cn772-14 +24vm cst3 pcb cn807-13 +24 vdc power supply cn772-13 gnd cst3 pcb cn807-14 ground cst2 pcb pin no. Signal name destination signal waveform function cn773-1 +24vm paper feed clut...

  • Page 176

    176 sep 2006 ver. 1.0 dp-8020e/8020p/8016p cn775 cn776 cst2 pcb pin no. Signal name destination signal waveform function cn775-1 pchk2 no paper sensor -1 2nd paper tray paper detection signal cn775-2 gnd no paper sensor -2 ground cn775-3 ldphk2 no paper sensor -3 photo sensor dc drive voltage cn775-...

  • Page 177

    177 sep 2006 ver. 1.0 dp-8020e/8020p/8016p cn777 cn778 cst2 pcb pin no. Signal name destination signal waveform function cn777-1 ncst2 2nd tray detection sensor -1 2nd paper tray detection signal cn777-2 gnd 2nd tray detection sensor -2 ground cn777-3 ldcst2 2nd tray detection sensor -3 photo sensor...

  • Page 178

    178 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 3.10.8. Cst3 pc board cn800 cn801 cst3 pcb pin no. Signal name destination signal waveform function cn800-1 pchk3 no paper sensor -1 3rd paper tray paper detection signal cn800-2 gnd no paper sensor -2 ground cn800-3 ldphk3 no paper sensor -3 photo sensor d...

  • Page 179

    179 sep 2006 ver. 1.0 dp-8020e/8020p/8016p cn802 cn803 cn804 cn805 cst3 pcb pin no. Signal name destination signal waveform function cn802-1 jamdor3 jam cover open sensor -1 3rd paper tray jam access cover open detection signal cn802-2 gnd jam cover open sensor -2 ground cn802-3 ldjam3 jam cover ope...

  • Page 180

    180 sep 2006 ver. 1.0 dp-8020e/8020p/8016p cn806 cn808 cn805-2 mgnd 3rd tray drive motor -2 ground cn805-3 n.C. 3rd tray drive motor -3 no connection cn805-4 p/s 3rd tray drive motor -4 motor start/stop cn805-5 ld 3rd tray drive motor -5 motor lock detection signal cst3 pcb pin no. Signal name desti...

  • Page 181

    181 sep 2006 ver. 1.0 dp-8020e/8020p/8016p cn808-3 +5v cst2 pcb cn770-5 +5 vdc power supply cn808-4 gnd cst2 pcb cn770-6 ground cn808-5 n.C. Cst2 pcb cn770-7 no connection cn808-6 n.C. Cst2 pcb cn770-8 no connection cn808-7 n.C. Cst2 pcb cn770-9 no connection cn808-8 n.C. Cst2 pcb cn770-10 no connec...

  • Page 182

    182 sep 2006 ver. 1.0 dp-8020e/8020p/8016p cn808-16 pchk4 cst2 pcb cn771-4 4th paper tray paper detection signal cn808-17 cst4 cst2 pcb cn771-5 4th paper tray detection signal cn808-18 uplimit4 cst2 pcb cn771-6 4th paper tray paper level signal cn808-19 fdpchk4 cst2 pcb cn771-7 4th paper tray paper ...

  • Page 183

    183 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 3.10.9. Fxb pc board cn391 cn392 fxb pcb pin no. Signal name destination signal waveform function cn391-1 +5vp mjr pc board cn25-1 +5 vdc power supply cn391-2 gnd mjr pc board cn25-2 ground cn391-3 +24v mjr pc board cn25-3 +24 vdc power supply cn391-4 pcmld...

  • Page 184

    184 sep 2006 ver. 1.0 dp-8020e/8020p/8016p cn393 fxb pcb pin no. Signal name destination signal waveform function cn393-1 pspkot speaker -1 line dial tone signal cn393-2 gnd speaker -2 ground +1v -1v (min) (max) 0v.

  • Page 185

    185 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 3.10.10. Mjr pc board cn22 refer to fxb pc board . Cn25 refer to fxb pc board ..

  • Page 186: 4 Troubleshooting

    186 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 4 troubleshooting 4.1. Initial troubleshooting flowchart start plug the power cord in, and turn the power switche on. Does the lcd display the function correctly? Does the original document feed through correctly? Does the recording paper exit the unit? Tro...

  • Page 187: 4.2.

    187 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 4.2. Improper lcd display note: lcd display brightness adjustment to adjust the brightness of the lcd display, press, and while holding down the " clear " key, keep pressing the " original size ", or the " copy size " key until the desired brightness is ach...

  • Page 188: 4.3.

    188 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 4.3. Printed copy quality problems 4.3.1. Black copy start yes no check the scanner mechanism. Is the ps normal? Is the spc pcb normal? Is the opc drum/developer unit operational? Replace the opc drum/developer unit. 1. Check all connectors, and voltages on...

  • Page 189

    189 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 4.3.2. Blank copy start end check the scanner mechanism. Are there any foreign particles, or stains in the charge unit? Is the opc drum/developer unit operational? Is the ps normal? No yes yes yes no no replace the opc drum/developer unit. Yes no 1. Clean t...

  • Page 190

    190 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 4.3.3. Vertical white lines start end replace the recording paper. Yes no replace the drum/developer unit. Are there any foreign particles, or stains blocking the laser beam path? No yes no clean, or replace the rollers. Yes no check the scanner mechanism. ...

  • Page 191

    191 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 4.3.4. Ghost images start end yes no check the scanner mechanism. Is the opc drum/developer unit operational? No yes are the fuser and pressure roller surfaces clean? Is the recording paper damp? No yes yes no replace the recording paper. Replace the opc dr...

  • Page 192

    192 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 4.3.5. Vertical dark lines start yes no check the scanner mechanism. Is the opc drum/developer unit operational? Yes no replace the opc drum/developer unit. Is the lsu normal? No yes replace the lsu. End no yes clean, or replace the rollers. Paper travel p ...

  • Page 193

    193 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 4.3.6. Horizontal dark lines start yes no replace the opc drum/developer unit. Yes no check the scanner mechanism. Is the opc drum/developer unit operational? Is the lsu normal? Yes replace the lsu. Is the ps normal? 1. Check all connectors, and voltages on...

  • Page 194

    194 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 4.3.7. Dark background is the lsu normal? No yes replace the lsu. Start yes no check the scanner mechanism. Is the opc drum/developer unit operational? No yes is the recording paper damp? Yes no replace the recording paper. Replace the opc drum/developer un...

  • Page 195

    195 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 4.3.8. Light print end no yes start yes no is the test pattern printout in copier f1 mode, or fax service mode 3 normal? Check the scanner mechanism. No yes is the opc drum/developer unit operational? Is the recording paper damp? Yes no replace the paper. A...

  • Page 196

    196 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 4.3.9. Horizontal white lines end no yes clean, or replace the rollers. Start yes no check the scanner mechanism. Is the opc drum/developer unit operational? No yes is the recording paper damp? Yes no replace the recording paper. Replace the opc drum/develo...

  • Page 197

    197 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 4.3.10. Improper fusing (printed image does not bond to the paper) note: replace the entire fuser unit when the thermostat, and/or the thermistor fail (open-circuit). End is the fuser unit normal? No yes replace the fuser unit. (see note) start no yes is th...

  • Page 198

    198 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 4.3.11. Voids in solid areas 4.3.12. Black dots end no yes clean, or replace the rollers. Start no yes is the recording paper damp? Replace the recording paper. Is the opc drum/developer unit operational? Yes no replace the opc drum/developer unit. P paper ...

  • Page 199

    199 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 4.3.13. Recording paper creases start no yes is the recording paper damp? Replace the recording paper. End are the fuser, and pressure roller surfaces soiled, or are there any foreign particles, or stains in the fuser unit? 2. Clean, or replace the rollers....

  • Page 200

    200 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 4.3.14. Poor printed copy quality start is the test pattern printout in copier f1 mode, or fax service mode 3 normal? 1. Replace the spc pcb. 2. Replace the lsu. 3. Replace the ps. 4. Replace the developer unit. End perform a receiving test with the referen...

  • Page 201

    201 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 4.3.15. Document skewing end start is the lsu normal? Check the scanner or adf/iadf mechanism. Check or replace lsu. No no yes yes is the test pattern printout in copier f1 mode normal? Copy mode sample.

  • Page 202

    202 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 4.3.15.1. Lsu skew adjustment (1) open the front cover, and the left cover. (2) slide the process unit out. (refer to 2.2.5.) caution: exercise caution not to scratch the surface of the opc drum (green), and not to touch it with bare hands. (3) remove the f...

  • Page 203

    203 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 4.3.16. Abnormal printing start is the recording paper loaded in the paper tray properly? 1. Adjust the paper width guide. 2. Adjust the paper length guide. Is panasonic toner being used? Yes no is the recording paper size, and thickness within specificatio...

  • Page 204

    204 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 4.3.17. Scanned copy quality problems start no yes is the scanning lamp abnormal? Replace the scanning lamp. End are the transmitting rollers dirty? Are there any foreign particles, or paper pieces in the scanning area? Yes no remove the foreign particles, ...

  • Page 205

    205 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 4.3.18. Print skew adjustment for platen glass scanning follow the procedures below to adjust for the skewing when scanning original(s) from the platen glass. Remove the platen (l) glass . (refer to 2.2.4.) when the printed image is skewed as illustrated. (...

  • Page 206

    206 sep 2006 ver. 1.0 dp-8020e/8020p/8016p it is delicate method as a factory adjustment. Only when it can not be fixed by the adjustment 1. When the printed image is skewed as illustrated. (1) mark the original position of the plate before making any adjustments. (2) loosen 2 screws. (3) adjust the...

  • Page 207: 4.4.

    207 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 4.4. Document feeder (adf) 4.4.1. No document feed is the document set properly? Adjust, or replace the actuator. Is the document thickness, or size within specifications? Does the lcd activate when a doument is set? Check the harness of the adf motor. Does...

  • Page 208

    208 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 4.4.2. Document jam remove any obstacles blocking the path. Is the trouble resolved? Is the trouble resolved? Are there any obstacles in the document path? Does the adf roller rotate? Check the adf motor connector. Replace the adf motor, or the adf pcb. Rep...

  • Page 209

    209 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 4.4.3. Document skew remove any obstacles from the document path. Are there any obstacles in the document path? Are the components of the feeder unit operational? Does the np sensor actuator move smoothly? Are the pre-feed, and adf rollers operational? Repl...

  • Page 210

    210 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 4.4.3.1. Adf feed skew adjustment using a lined original (about 20 lb (75 g/m 2 ) weight pager), make a copy from the adf to check for feeding alignment. (1) copy an original using the adf. (2) open the adf cover , and release the stopper . (3) remove the a...

  • Page 211

    211 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 4.4.3.2. I-adf feed skew adjustment 1. Front page skew adjustment using a lined original (about 20 lb (80 g/m 2 ) weight pager), make a copy from the adf / i-adf to check for feeding alignment. Adjust the feed skew adjustment "a" downwards, and recheck the ...

  • Page 212

    212 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 2. Back page skew adjustment (i-adf only) using a lined original (about 20 lb (80 g/m 2 ) weight pager), make a copy from the i-adf to check for feeding alignment. 4.4.4. I-adf free stop adjustment follow the procedure below to adjust the free stop function...

  • Page 213: 4.5.

    213 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 4.5. Troubleshooting the lan interface 4.5.1. Checking network configuration start from the dos prompt, enter the following command-line utility: ipconfig /all locate a pc connected to the same subnet mask as the unit does the displayed network configuratio...

  • Page 214

    214 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 4.5.2. Testing the tcp / ip network it is beyond the scope of this service manual to cover networking in detail, there are many excellent manuals on this subject, but we hope the information in this section will aid with your troubleshooting efforts. In mos...

  • Page 215

    215 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 2. Checking current configuration print the current unit internet parameters configuration. Locate a pc connected to the same subnet mask as the unit, then from the dos prompt, type the following command-line utility: "ipconfig /all" for windows 98/me/2000/...

  • Page 216

    216 sep 2006 ver. 1.0 dp-8020e/8020p/8016p pinging the unit pinging the default gateway (default router ip address) pinging the smtp/pop server if for some reason, the physical connection is missing, the echo reply will not be received from the destination, and the following output is displayed: c:\...

  • Page 217

    217 sep 2006 ver. 1.0 dp-8020e/8020p/8016p if the physical destination is far, and it's connected by wan (wide area network), the ping option command default value must be changed to compensate for the expected delayed response. E.G. 4. Tracing a packet route another useful command-line utility is t...

  • Page 218

    218 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 5. Managing network route tables in the simplest case a router connects two network segments. In this model, the system used to join the two segments needs to know only about these segments. The routing table for router r1 in this case is simple; the follow...

  • Page 219

    219 sep 2006 ver. 1.0 dp-8020e/8020p/8016p when the packet does not reach the specified destination even when the physical connection is properly made, check the registered persistent routes on the same subnet as the unit by typing "route print" in the dos command-line. The output display is shown b...

  • Page 220

    220 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 7. Testing unit using the telnet command telnet is a terminal emulation protocol. Telnet enables pcs, and workstations to function as dumb terminals in sessions with hosts on internet works. From windows 98/me/2000/nt/xp, use the telnet to test the communic...

  • Page 221: 4.6.

    221 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 4.6. Error codes (for copier) the self-diagnostic functions detect troubles in the important components of the copier. When any trouble occurs, the copier stops. 4.6.1. User error codes (u code) note: uxx, and a message will appear on the panel display. Use...

  • Page 222

    222 sep 2006 ver. 1.0 dp-8020e/8020p/8016p u13 add toner 1. Toner bottle incorrectly installed. 2. Low toner. 3. Toner sensor disconnected. 4. Toner sensor defective. 5. Spc pcb connector disconnected. 6. Spc pcb defective. U14 replace toner waste container 1. Toner waste container full. (see sect. ...

  • Page 223

    223 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 4.6.2. Jam error codes (j code) • jam sensor location of i-adf section jam location a adf / i-adf / scanner b paper transport / exit area c paper entry area d2 2nd paper tray d3 3rd paper tray d4 4th paper tray a b c d2 d3 d4 original detection sensor eject...

  • Page 224

    224 sep 2006 ver. 1.0 dp-8020e/8020p/8016p • jam sensor location of adf • jam sensor location of printer original detection sensor read point, and eject sensor original length sensor 4th paper tray path sensor 3rd paper tray path sensor 2nd paper tray path sensor registration sensor adu sensor paper...

  • Page 225

    225 sep 2006 ver. 1.0 dp-8020e/8020p/8016p • paper transport / exit / entry / feed unit area jam error codes (j code) table code contents section j00 the registration sensor does not detect paper within a predetermined time after the paper starts feeding. (sheet bypass) b j01 the registration sensor...

  • Page 226

    226 sep 2006 ver. 1.0 dp-8020e/8020p/8016p • i-adf / adf area j95 the paper size of a tray differs from the machine setting size. B j97 after passing the registration sensor (roller), the paper does not clear the sensor within a predetermined time period. J98 no vrdy signal after a predetermined tim...

  • Page 227

    227 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 4.6.3. Mechanical error codes (e code) e1: optical unit error code function possible cause(s) e1- 01 abnormal platen glass scanning 1. Home position sensor connector disconnected. 2. Home position sensor defective. 3. Scanner motor connector disconnected. 4...

  • Page 228

    228 sep 2006 ver. 1.0 dp-8020e/8020p/8016p e2- 10 system console drive motor rotation 1. Drive mechanism defective. 2. Drive motor connector disconnected. 3. Drive motor defective. 4. Cst2 pcb connector disconnected. 5. Cst3 pcb connector disconnected. 6. Cst3 pcb defective. 7. Ps connector disconne...

  • Page 229

    229 sep 2006 ver. 1.0 dp-8020e/8020p/8016p e4: fuser unit error code function possible cause(s) e4- 01 fuser warm-up temperature 1. Fuser thermistor dirty. 2. Thermistor position incorrect. 3. Thermistor defective. 4. Thermistor connector disconnected. 5. Fuser lamp connector disconnected. 6. Fuser ...

  • Page 230

    230 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 4.6.4. Technician warning the following message will be displayed in the event. E13: out of toner code function possible cause(s) e13 no toner detection 1. Out of toner. 2. Toner bottle not installed. 3. Toner bottle not installed correctly. 4. Toner sensor...

  • Page 231: 4.7.

    231 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 4.7. Information codes table (for facsimile) fax information codes code mode phase description of problem possible cause(s) 012 rcv c, d the length of the received document is over 2 m. 030 xmt b read point sensor does not activate within 4 seconds after th...

  • Page 232

    232 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 405 xmt b transmitter received ftt after it transmitted tcf at 2400 bps. Received rtn after communicating at 2400 bps. Line quality poor. (tcf is damaged due to line noise) receiver defective. (modem, mjr pcb, etc.) fxb pcb, or mjr pcb defective. 406 rcv (p...

  • Page 233

    233 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 418 rcv c receiver transmitted pin in response to pri-q from transmitter. (transmitting operator requests voice contact) line quality poor. (there are excessive errors in received data) fxb pcb, or mjr pcb defective. 420 rcv b t1 timer (35 sec.) elapsed wit...

  • Page 234

    234 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 503 xmt/ rcv(v.34) b, c, d cs of modem is not able to turn on during training. Fxb pcb defective. Line disconnected. 504 rcv/v.34 (polling) b polling is rejected from the remote station. No polling original set. 505 xmt/v.34 (polling) b polling xmt is rejec...

  • Page 235

    235 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 634 xmt pstn redial count over with no response, or busy tone was not detected. Note: u.S.A., and canadian models will redial only once if a busy tone is not detected. 638 xmt pstn lan power turned off with applicable data in memory, or during communication...

  • Page 236

    236 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 727 xmt lan received an error, or no response from the remote internet fax. (smtp direct xmt) remote internet fax errors: busy, or job number overflow for relay xmt. (retry is possible) 728 xmt lan remote internet fax errors: memory overflow, or no power. (...

  • Page 237: 4.8.

    237 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 4.8. Diagnostic codes (for facsimile) the 13-digit diagnostic code is provided for the service engineer to analyze how the communication was performed. The code is recorded on the journal. Journal example 1st digit: manufacturer code -: not used/defined fax...

  • Page 238

    238 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 2nd digit -: not used/defined 3rd digit -: not used/defined fax diagnostic codes data definition id (tsi, csi, cig) rtn dcn stop button 0 - - - - 1 received - - - 2 - received - - 3 received received - - 4 - - received - 5 received - received - 6 - received...

  • Page 239

    239 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 4th digit -: not used/defined 5th digit -: not used/defined fax diagnostic codes data definition scanning rate resolution 0 20 ms/line std 1 5 ms/line std 2 10 ms/line std 3 - std 4 40 ms/line std 5 - std 6 - std 7 0 ms/line std 8 20 ms/line fine 9 5 ms/lin...

  • Page 240

    240 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 6th digit -: not used/defined 7th digit -: not used/defined fax diagnostic codes data definition polling xmt/rcv selective comm. Password comm. 0 - rcv off off 1 yes rcv off off 2 - xmt off off 3 yes xmt off off 4 - rcv on off 5 yes rcv on off 6 - xmt on of...

  • Page 241

    241 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 8th digit -: not used/defined 9th digit -: not used/defined fax diagnostic codes data definition advanced comm. Cover sheet xmt 0 - - 1 report xmt - 2 check & call - 3 - - 4 memory transfer - 5 - - 6 - - 7 - - 8 - yes 9 report xmt yes a check & call yes b -...

  • Page 242

    242 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 10th digit -: not used/defined 11th digit -: not used/defined fax diagnostic codes data definition coding ecm 0 mh - 1 mr - 2 mmr - 3 jbig - 4 - - 5 - - 6 - - 7 - - 8 mh yes 9 mr yes a mmr yes b jbig yes c - yes d - yes e - yes f - yes fax diagnostic codes ...

  • Page 243

    243 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 12th digit -: not used/defined 13th digit -: not used/defined fax diagnostic codes data definition modem speed modem speed (v.34) 0 2400 bps - 1 4800 bps 2400 bps 2 7200 bps 4800 bps 3 9600 bps 7200 bps 4 tc 7200 bps 9600 bps 5 tc 9600 bps 12000 bps 6 12000...

  • Page 244: 4.9.

    244 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 4.9. Troubleshooting (for printer) 4.9.1. Checking the basics 4.9.2. Document does not print properly this section explains how to solve problems including error messages, or unexpected printing results. If the printing system is not printing or working as ...

  • Page 245

    245 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 4.9.3. Error message appears on the pc 4.9.4. Error message appears on the unit 4.9.5. System error (cd drive related error during installation) error message possible solution(s) network print dll error. • check if the panasonic device is turned "on", and ...

  • Page 246: 5 Service Modes

    246 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 5 service modes 5.1. Service modes (for copier) these service modes are provided to assist the technician in checking for abnormalities in the copier, and a means of making adjustments to the input/output of major components. 5.1.1. Service mode procedure 1...

  • Page 247

    247 sep 2006 ver. 1.0 dp-8020e/8020p/8016p f5 / f6 information list (sample) * * * * * * * * * * - f 5 / f 6 i n f o r m a t i o n l i s t - * * * * * * d a t e m m m - d d - y y y y * * * t i m e 1 2 : 0 1 * * * p . 0 1 f5-00 . . . . . F5-50 auto contrast adj. Yes f5-01 frequency desired 60hz f5-51...

  • Page 248

    248 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 2.Firmware version sc : aat001xxpu 1.Machine information machine name : dp-8020e mac address : 080023006fa1 serial number : sc boot : ll-new pnl : spc : fax modem : pdl font1 : sc2 : 3.Memory capacity page memory : 32 mb sort memory : 16 mb fax memory : 2 m...

  • Page 249

    249 sep 2006 ver. 1.0 dp-8020e/8020p/8016p f7 total counter list (sample) f7-01 key operator id code : 000 f7-02 total count : 295 f7-03 pm count : 295 f7-04 scanner pm count : 61 f7-05 . . . . . : f7-06 opc drum count : 295 f7-07 process unit count : 295 f7-08 adf/i-adf pm count : 50 f7-09 . . . . ...

  • Page 250

    250 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 5.1.3. F4 mode: input/output status test set the machine to service mode, and press " 4 " key on the keypad. ↓ press the " start " key. ↓ enter the number to activate the test then press " start " key. ↓ press " stop " key to cancel the test. ↓ when the “ c...

  • Page 251

    251 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 004 size sensor (pc3) (sheet bypass) paper is not detected. 0 adu detection sensor unit is connected. 0 jam access cover open detection sensor (2nd paper tray) cover is open. 0 upper limit sensor (2nd paper tray) upper limit is detected. 1 upper limit senso...

  • Page 252

    252 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 009 jam access cover open detection sensor (4th paper tray) cover is open. 0 paper tray detection sensor (4th paper tray) paper tray is not connected. 0 upper limit sensor (4th paper tray) upper limit is detected. 0 paper tray detection sensor (4th paper tr...

  • Page 253

    253 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 020 size sensor c (not used) original detected on the c position. 1 size sensor b (not used) original detected on the b position. - size sensor a (not used) original detected on the a position. 1 size sensor z (not used) original detected on the z position....

  • Page 254

    254 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 2. Check output press the "start" key to start, and press the "stop" key to reset. F4 mode (output check) no. Item function remark 040 total counter when spc pcb cn715-8 signal level changes to 0v from +24v, count up the total counter. 041- 049 not used 050...

  • Page 255

    255 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 072 intermediate roller clutch (2nd paper tray) when cst2 pcb cn773-4 signal level changes to 0v from +24v, clutch operates. 1 minute 073- 074 not used 075 paper feed motor (3rd paper tray) when cst3 pcb cn805-4 signal level changes to 0v from +5v, activate...

  • Page 256

    256 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 164 adf paper feed motor reverse rotating (100% speed rotating) adf paper feed motor rotates in reverse at 100% speed. 165 adf paper feed motor reverse rotating (200% speed rotating) adf paper feed motor rotates in reverse at 200% speed. 166 adf paper feed ...

  • Page 257

    257 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 5.1.4. F5 mode: function parameters (for copier) set the machine to service mode, and press " 5 " key on the keypad. ↓ press the " start " key. ↓ enter the desired code number, or press “ v ”, ” /\ ” arrow keys. ↓ if you wish to select another code number, ...

  • Page 258

    258 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 11 replace drum 0 : off 1 : on 0 (effective from august 2004 production) replace drum (except usa / canada) 0 : off 1 : user (displays replace drum) 2 : service (enables check & call function) 0 (effective from oct. 2004 production) 12 printer fan extension...

  • Page 259

    259 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 38 2-sided mode default 0 : no 1 : 1 to 2 2 : 2 to 2 3 : b to 2 0 39 not used 40 double count 0 : no 1 : ldr 2 : ldr, lgl 3 : a3 4 : a3, b4 1 (for usa / canada) 3 (for europe) 41 count up timing 0 : at feed 1 : at exit 1 42 key/dept. Counter 0 : no 1 : key ...

  • Page 260

    260 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 58 u14 clear 0 : continue 1 : any keys 1 59 oper. Add toner alarm 0 : stop 1 : continue 0 60 auto tray selection 0 : no 1 : yes 1 61 tdc auto adj. (dev conditions) 0 : no 1 : yes 1 62 tdc auto adj.(dev life) 0 : no 1 : yes 0 63 u13 clear 0 : any keys 1 : fu...

  • Page 261

    261 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 80 paper size priority 1 : a3 2 : b4 3 : a4 4 : a4-r 5 : b5 6 : b5-r 7 : a5 8 : a5-r 9 : 8 x 13 10 : 8.5 x 13 11 : ledger 12 : legal 13 : letter 14 : letter-r 15 : invoice 13 (for usa / canada) 3 (for europe) 81 b4/fls size selection 0 : b4 1 : 8 x 13 2 : 8...

  • Page 262

    262 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 89 lan speed/duplex 0 : auto 1 : 10 half 2 : 10 full 3 : 100 half 4 : 100 full 0 90 tch panel beep sound 0 : off 1 : soft 2 : loud 1 91 m1, size y set the default size for manual skyshot mode, m1, and m2. 160 92 m1, size x 70 93 m2, size y 220 94 m2, size x...

  • Page 263

    263 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 5.1.5. F6 mode: adjust parameters (for copier) set the machine to service mode, and press " 6 " key on the keypad. ↓ press the " start " key. ↓ enter the desired code number, or press “ v ”, ”/\” arrow keys. ↓ if you wish to select another code number, scro...

  • Page 264

    264 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 14 side adjust (tray 4) adjustment of lsu side-side (4th tray). -8 - +7 0.5mm 15 not used 16 side adjust (adu) adjustment of lsu side-side (adu). -8 - +7 0.5mm 17 standard grid voltage charge voltage compensation adjustment. -128 - +19 2.0v 18 standard lase...

  • Page 265

    265 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 46 printer laser duty adj printer density adjustment for printer. (-) : darker. (+) : lighter. -99 - +99 47 transfer current side 2 adjustment of transfer current. -62 - +110 0.15ua 48 transfer current envelope adjustment of transfer current. -62 - +110 0.1...

  • Page 266

    266 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 66 transfer current side 2 (small width) (factory use only) transfer current -20 - +20 0.15ua 67 adf image density compensation of adf image density. -99 - +99 68 paper loop (tray 3) individual fine adjustment for tray 3 -99 - +99 69 stamp position adjust a...

  • Page 267

    267 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 95-96 not used 97 (factory use only) adjustment of timer -5 - +99 10sec 98 not used 99 f5/f6 initialization initialize f5/f6 parameter settings. F6 mode no. Item remarks setting range.

  • Page 268

    268 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 5.1.6. F7 mode: electronic counter set the machine to service mode, and press " 7 " key on the keypad. ↓ press the " start " key. ↓ enter the desired code number, or press “ v ”, ”/\” arrow keys. ↓ if you wish to select another code number, scroll the menu ...

  • Page 269

    269 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 5.1.7. F8 mode: service adjustment set the machine to service mode, and press " 8 " key on the keypad. ↓ press the " start " key. ↓ enter the desired code number, or press “ v ”, ”/\” arrow keys. ↓ if you wish to select another code number, scroll the menu ...

  • Page 270

    270 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 08 (factory use only) lock operation for scanner unit. 09 toner density adjustment adjustment operation of toner density. 10 drum charge adjustment adjustment operation of drum charge. 11 not used 12 org.Size sensor adj. (not used) adjust the slice level fo...

  • Page 271

    271 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 5.1.8. F9 mode: unit maintenance set the machine to service mode, and press " 9 " key on the keypad. ↓ press the " start " key. ↓ enter the desired code number, or press “ v ”, ”/\” arrow keys. ↓ if you wish to select another code number, scroll the menu wi...

  • Page 272

    272 sep 2006 ver. 1.0 dp-8020e/8020p/8016p f9 unit maintenance 06 ram initialize 00 parameter initialize resets the fax, and function parameters to default values. Note: turn the power switch to the off , and back to the on position to enable the parameter settings. 01 all job clear clears all jobs ...

  • Page 273: 5.2.

    273 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 5.2. Service modes (for facsimile) 5.2.1. Fax service mode procedure 1. To enter the fax service mode a. Press “ fax/email ” key. B. Press “ function ”, and then “ 7 ” keys. C. Press “ monitor ” four times, then press “ * ”. D. Enter the desired code number...

  • Page 274

    274 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 5.2.3. Fax service mode 1 (function parameter setting) use the following procedure to change the function parameters. Enter the desired code number, and press “ start ” key. ↓ if you wish to select another code number, scroll the menu with the “ v ”, ”/\” a...

  • Page 275

    275 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 005 destination code 000 : austria 001 : u.K. 002 : canada 003 : denmark 004 : taiwan 005 : finland 006 : germany 007 : netherlands 008 : italy 009 : spanish 010 : hong kong 011 : australia 012 : switzerland 013 : norway 015 : portuguese 016 : ireland 017 :...

  • Page 276

    276 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 012 dtmf level 00 = 0 dbm ~ 15 = -15 dbm selects the dtmf output level, 0 to -15 dbm in 1 dbm steps. 013 g3 rx eql 1 = 0db 2 = 4db 3 = 8db 4 = 12db selects the cable equalizer for g3 reception mode, 0db, 4db, 8db, or 12db. 014 g3 tx eql 1 = 0db 2 = 4db 3 = ...

  • Page 277

    277 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 026 non-standard 1 = off (invalid) 2 = on (valid) selects own mode (panafax mode). 027 short protocol b 1 = off (invalid) 2 = on (valid) selects the short protocol mode. 028 short protocol d 1 = off (invalid) 2 = on (valid) selects the short protocol mode. ...

  • Page 278

    278 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 045 ring detect count 1 = 1 ring ~ 9 = 9 rings selects the ring detection count from 1 to 9 rings in 1 ring step intervals. 046 on-hook time 0 = 0 sec. ~ 90 = 90 sec. Selects the on-hook time between sequential communication calls in 1 second step intervals...

  • Page 279

    279 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 069 nyse local print (usa, and canada only) 1 = inc 2 = on (always) selects the printing condition for the incoming faxes after fax forwarding. Inc. : prints only if fax forwarding fails. On : always prints. 070 line error 128 lines 256 lines 512 lines 1024...

  • Page 280

    280 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 086 reduction fine 1 = off 2 = on selects whether to fix with fine mode, or not for the reduction transmission. 087 darker level 0 = lightest contrast ~ 15 = darkest contrast selects the contrast level. 0 ← → 15 lightest ← → darkest 088 normal level 089 lig...

  • Page 281

    281 sep 2006 ver. 1.0 dp-8020e/8020p/8016p note 1: continuous polling (station mode) this feature allows you to store, or add documents into a polled file in memory. To enable the continuous polling feature set function parameter no. 003 to "2:station". The last program key will be assigned with the...

  • Page 282

    282 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 5.2.4. Fax service mode 3 (printout of lists, reports, and test results) from this service mode you can print the function parameter list, page memory test, printer report, all document file, protocol trace, and the toner order form. 5.2.4.1. Function param...

  • Page 283

    283 sep 2006 ver. 1.0 dp-8020e/8020p/8016p note: 1. The contents of the function parameter list may vary depending on the country’s regulations. 2. “ * ” mark will be shown on the left side of number when setting was changed from default. Function parameter list (sample) ************* -function para...

  • Page 284

    284 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 5.2.4.2. Page memory test a test pattern prints out for checking the page memory, and printer mechanism using the following procedure. Press the “ v ”, ”/\” arrow keys to select the " 3: print report/list " on the display. ↓ press the “ set ” key to select ...

  • Page 285

    285 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 5.2.4.3. Printer report all printer errors are logged on the printer report which can be printed by the following procedure. Press the “ v ”, ”/\” arrow keys to select the " 3: print report/list " on the display. ↓ press the “ set ” key to select the " 1: f...

  • Page 286

    286 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 5.2.4.4. All document files print the document files from the flash memory. Press the “ v ”, ”/\” arrow keys to select the " 3: print report/list " on the display. ↓ press the “ set ” key to select the " 1: function parameter list ". ↓ press the “ v ”, ”/\”...

  • Page 287

    287 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 5.2.4.5. Protocol trace print a protocol trace report for the previous communication. Press the “ v ”, ”/\” arrow keys to select the " 3: print report/list " on the display. ↓ press the “ set ” key to select the " 1: function parameter list ". ↓ press the “...

  • Page 288

    288 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 5.2.4.6. Toner order form the toner order form can be printed out manually by the following procedure. Press the “ v ”, ”/\” arrow keys to select the " 3: print report/list " on the display. ↓ press the “ set ” key to select the " 1: function parameter list...

  • Page 289

    289 sep 2006 ver. 1.0 dp-8020e/8020p/8016p explanation of contents (1) low toner message (fixed) “the toner supply in your machine is running low” (2) dealer name up to 25 digits (3) toner order tel # up to 36 digits (4) toner order fax # up to 36 digits (5) customer id up to 16 characters (user ide...

  • Page 290

    290 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 5.2.5. Fax service mode 4 (modem test) 5.2.5.1. Binary signal this service mode is used to check the binary signal output. Signals can be output to the line using the following procedure. Press the “ v ”, ”/\” arrow keys to select the " 4: modem test " on t...

  • Page 291

    291 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 5.2.5.2. Tonal signal this service mode is used to check the tonal signal output. Signals can be output to the line using the following procedure. Press the “ v ”, ”/\” arrow keys to select the " 4: modem test " on the display. ↓ press the “ set ” key to se...

  • Page 292

    292 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 5.2.5.3. Dtmf signal this service mode is used to check the dtmf (dual tone multi frequency) signal output. The dtmf signal can be generated using the following procedure. • dtmf single tone press the “ v ”, ”/\” arrow keys to select the " 4: modem test " o...

  • Page 293

    293 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 5.2.5.4. Binary signal (v.34) this service mode is used to check the binary signal output. Signals can be output to the line using the following procedure. (v.34) press the “ v ”, ”/\” arrow keys to select the " 4: modem test " on the display. ↓ press the “...

  • Page 294

    294 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 5.2.6. Fax service mode 6 (ram initialization) initializes ram, and restores the function parameters to their default values. Note: this operation should be performed when the unit is first installed. Press the “ v ”, ”/\” arrow keys to select the " 6: ram ...

  • Page 295

    295 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 5.2.7. Fax service mode 8 (check & call) 5.2.7.1. Overview this feature enables the authorized servicing dealers to manage, and improve the machine maintenance to their customers by alerting them of equipment problems. It also can be used as a supply sales ...

  • Page 296

    296 sep 2006 ver. 1.0 dp-8020e/8020p/8016p note: tx (transmission) report: s = service alert report, m = maintenance alert report error code log tx report remarks ex-xx o s refer to the mechanical error code (e code) table. (sect. 4.6.3.) e13 out of toner. Jxx refer to the jam error code (j code) ta...

  • Page 297

    297 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 5.2.7.3. Service alert report format explanation of contents (1) customer id (2) firmware version (3) counter information (4) print error last 30 records (latest on top) *************************************************** date mmm-dd-yyyy ***** time 03:47 *...

  • Page 298

    298 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 5.2.7.4. Maintenance alert report format explanation of contents (1) low toner message (fixed) “machine is running out of toner” (2) customer id up to 16 characters (user identification code) (3) firmware version (4) transmission / reception / copy / print ...

  • Page 299

    299 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 5.2.7.5. Toner order form explanation of contents (1) low toner message (fixed) “the toner supply in your machine is running low” (2) dealer name up to 25 digits (3) toner order tel # up to 36 digits (4) toner order fax # up to 36 digits (5) customer id up ...

  • Page 300

    300 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 5.2.7.6. Call counter report explanation of contents (1) customer id (2) firmware version (3) counter information (4) call counter pre-set value *************************************************** date mmm-dd-yyyy ***** time 03:47 ******** *****************...

  • Page 301

    301 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 5.2.8. Service mode 9 (system maintenance) 5.2.8.1. Overview this service mode is used to maintain the machine. Use the following procedure for system maintenance. Press the “ v ”, ”/\” arrow keys to select the " 9: system maintenance " on the display. ↓ pr...

  • Page 302: 6 System Description

    302 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 6 system description 6.1. Mechanical operation 6.1.1. Scanning mechanism (flatbed) 1. Scanning mechanism the scanning mechanism consisting of lens, ccd pcb assembly, mirrors, scanner lamp, lamp base bracket and mirror 2 bracket, is used to scan originals. •...

  • Page 303

    303 sep 2006 ver. 1.0 dp-8020e/8020p/8016p when scanning originals when returning to standby position scanning motor drive shaft assembly lamp base bracket mirror 2 bracket.

  • Page 304: 6.2.

    304 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 6.2. Automatic document feeder the adf (automatic document feeder) automatically feeds paper into the unit, one original at a time. Its main features are: 1. Place originals face-up 2. Correct order stacking (collation mode) 3. Paper feed mechanism with pre...

  • Page 305

    305 sep 2006 ver. 1.0 dp-8020e/8020p/8016p automatic document feeder original stopper (2016) pre feed roller (2018) np actuator (2008) paper feed roller (2001) exit 1 roller (1812) feed roller (2010) separation rubber (2024) sns pc board (2832) original upper and lower trays (1706, 1712) photo senso...

  • Page 306: 6.3.

    306 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 6.3. Inverting automatic document feeder the i-adf automatically inverts two-sided original(s) for faxing or copying of the second side. This feature enables machines with a duplexer mounted to perform duplex copying. An i-adf (inverting automatic document ...

  • Page 307

    307 sep 2006 ver. 1.0 dp-8020e/8020p/8016p read point sensor (131) inverting automatic document feeder separation roller (2509) adf roller (2314) pre feed roller (2018) original detection sensor (131) release lever plate (2504) 38 original stopper (2506) exit 3 roller (2515) inverting feed roller (2...

  • Page 308: 6.4.

    308 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 6.4. Receive mechanism 6.4.1. Paper tray 1. Paper tray (1st / 2nd / 3rd / 4th) a. The np actuators attached to the paper feed blocks no.1, 2, 3 and 4 determine if there is paper in the paper tray. B. The paper in the paper tray lifts up the np actuator, all...

  • Page 309

    309 sep 2006 ver. 1.0 dp-8020e/8020p/8016p a. When the printing operation begins, the main motor starts driving the gears. B. The clutch is energized for a specified period of time and turns on. This activates the feed roller. The paper is separated into individual sheets by the separation roller an...

  • Page 310

    310 sep 2006 ver. 1.0 dp-8020e/8020p/8016p a. When the printing operation begins, the main motor and the drive motor start driving the gears. B. The clutch is energized for a specified period of time and turns on. This activates the feed roller. The paper is separated into individual sheets by the s...

  • Page 311

    311 sep 2006 ver. 1.0 dp-8020e/8020p/8016p a. When inserting the paper tray into the machine, the np sensor activates. At the same time, the lift plate is combined with the coupling which drives the lift plate of the machine. The lift plate rotates, lifting the bottom plate and the recording paper. ...

  • Page 312

    312 sep 2006 ver. 1.0 dp-8020e/8020p/8016p a. The recording paper size in the paper feed module is set on the touch panel. Upper limit sensor lift dc motor coupling.

  • Page 313

    313 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 2. Sheet bypass a. The np actuator attached to the paper feed unit determines if there is paper in the paper tray. B. The paper in the paper tray lowers the np actuator and the np sensor actuates. A. When the printing operation begins, the print (print requ...

  • Page 314

    314 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 6.4.2. Laser unit 1. Laser this laser uses the semiconductor laser. The beam power on the drum surface is approximately 0.4 mw. 2. Collimator lens and cylindrical lens these lenses converge and focuse the laser beam, converting it to parallel light. 3. Aper...

  • Page 315

    315 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 6.4.3. Fuser operation the paper passes through the fuser roller and is subjected to heat and pressure in the fuser unit. Pressure between the fuser roller and pressure roller fuses or bonds the toner into the paper. Fuser roller a teflon coated roller supp...

  • Page 316

    316 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 6.4.4. Printing process operation the process unit consists of developer unit, opc drum unit and toner bottle with toner supplied. Toner is supplied to the process unit. The process unit includes the toner paddle and mag roller that supplies toner to the op...

  • Page 317

    317 sep 2006 ver. 1.0 dp-8020e/8020p/8016p b. The developer is mixed by the toner screws. The toner becomes negatively charged ( ñ ) and the carrier becomes positively charged ( + ). The developer is magnetically attracted to the aluminum sleeve of the magnetic roller, and the magnetic brush is form...

  • Page 318: 7 Installation

    318 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 7 installation 7.1. Set up precautions before you begin the installation, read these entire instructions. You must locate an appropriate site (firm and leveled surface) for the installation. Reading this section assists you with the decision making process....

  • Page 319

    319 sep 2006 ver. 1.0 dp-8020e/8020p/8016p space requirements main unit + adf main unit main unit + i-adf 3.94 in (100 mm) 45.67 in (1160 mm) 3.94 in (100 mm) 3.94 in (100 mm) 40.67 in (1033 mm) 3.94 in (100 mm) 21.97 in (558 mm) 10.83 in (275 mm) 16.14 in (410 mm) 3.94 in (100 mm) 47.28 in (1201 mm...

  • Page 320: 7.2.

    320 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 7.2. Unpacking visually check the condition, and contents of the box for completeness, or any shipping damage before installation. Remove all tapes, and the packing materials used to secure the unit during shipment. Caution: depending on your machine's mode...

  • Page 321: 7.3. Installation Procedure

    321 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 7.3. Installation procedure note: 1. Refer to each individual installation instructions when installing other options. 2. The following machine illustrations, depict a dp-8020e with a standard configuration. 3. The scanner is locked in place with a shipping...

  • Page 322

    322 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (8) store the blue screws into the space provided in the 1st paper tray. (9) remove the tape . (10) unhook 2 springs as illustrated. Note: do not remove the protective sheet and tape from the opc drum assembly at this time. (11) disconnect the harness . (12...

  • Page 323

    323 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (13) release 3 latch hooks and remove the developer cover . (14) shake the developer bottle thoroughly (approx. 30 seconds). (15) pour the developer evenly into the developer unit by turning the black gear as illustrated. Make sure to empty the bottle. (16)...

  • Page 324

    324 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (20) route the harness under the harness shield as illustrated. Note: to prevent damage to the harness, ensure it is under the harness shield. (21) open the front cover . (22) remove 1 screw . (23) remove the connector cover . (24) carefully remove the prot...

  • Page 325

    325 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (25) install the process unit . Caution: to prevent damage to the process unit, ensure that the left cover is still open before inserting the process unit into the machine. Caution: exercise caution not to scratch the surface of the opc drum (green), and no...

  • Page 326

    326 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 7.3.2. Setting the default destination (for europe and other destinations only) 1. Press " v " or " /\ " arrow keys to select the desired destination. 2. Press the " set " key. 3. Press the " 1 " key for yes. After the machine has warmed up, it displays: 4....

  • Page 327

    327 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 7.3.3. Toner density control (tdc) adjustment note: ensure the toner bottle is not installed, or is removed before performing the tdc adjustment, or adjustment will not be precise. 1. Press " function ", " original size ", and " 3 " keys sequentially to ent...

  • Page 328

    328 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 7.3.5. Paper size setting (paper tray) for your customer 1. Press the " function " key. 2. Select " 1: general settings ", and press the " set " key. 3. Select " 09 key operator mode ", input the 3 digit code (default is 000 ) to enter the key operator mode...

  • Page 329

    329 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 7.3.6. Exposure (standard adjustment) caution: before making any adjustments, confirm that the following contents (f6-17, 18, and 19) are set to " 0 ". Do not adjust these settings in the field. F6-17 : grid voltage compensation f6-18 : standard laser power...

  • Page 330: 8 Options and Supplies

    330 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 8 options and supplies 8.1. Service notes " firmware update " for pcl or ps option installation for dp-8020/8016 to use g3 fax (da-fg180) the standard firmware must be updated, also to use pcl (da-pc820) , or ps (da-mc820) option individually, changing to t...

  • Page 331

    331 sep 2006 ver. 1.0 dp-8020e/8020p/8016p example: from: destination shortcut batch file: d:(cd-rom drive) \ xfirmware \ usa.Bat firmware code file: dp-8016_8020_pu_xxxxxx.Exe to: firmware data folder: c:\ panasonic \ panasonic-fup \ data 3) preparing the main unit for the firmware upgrade make sur...

  • Page 332

    332 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 2) preparing the firmware code double click the appropriate destination shortcut batch file, and copy the firmware code file on the cd-rom to the firmware data folder in your pc. Note that the files in the archive will be extracted automatically into the de...

  • Page 333

    333 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 3. Updating the firmware using the master firmware card (alternate method) 1. Before starting, print the f5/f6 parameters list (copy service mode f9-03-00) . 2. Turn the power switch on the right side of the machine to the off position. (during a lightning ...

  • Page 334

    334 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 3. Turn the power switch on the right side of the machine to the on position. 4. Press “ function ”, “ original size ” keys, and then key “ 3 ” on the keypad sequentially. 5. Perform the update program card mode f9-09 (update program card) . The unit is now...

  • Page 335: 8.2.

    335 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 8.2. Installing the printer controller module for pcl6 (da-pc820) 8.2.1. Contents note: refer to the parts manual for part number(s), packing, and accessories detail. 8.2.2. Installation 1. Before installing this option, make sure the program expansion boar...

  • Page 336

    336 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (3) install the hardware key into the (cn67) connectors on the sc pc board. Note: the connector is keyed, to prevent damage to the sc pc board, install the hardware key as illustrated. Do not force the hardware key into the connector if facing the wrong way...

  • Page 337: 8.3.

    337 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 8.3. Installing the printer controller module for ps / pcl6 (da-mc820) 8.3.1. Contents note: refer to the parts manual for part number(s), packing, and accessories detail. 8.3.2. Installation 1. Before installing this option, make sure the program expansion...

  • Page 338

    338 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (3) install the hardware key into one of the three available connectors (cn67) on the sc pc board. Note: the connector is keyed, to prevent damage to the sc pc board, install the hardware key as illustrated. Do not force the hardware key into the connector ...

  • Page 339: 8.4.

    339 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 8.4. Installing the fax communication board (da-fg180) 8.4.1.Contents note: 1. If also installing the program expansion board (da-em600), it must be installed first. 2. Refer to the parts manual for part number(s), packing, and accessories detail. No. Qty. ...

  • Page 340

    340 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 8.4.2.Installation install the hardware by following the steps below. Caution! Turn the power switch on the right side of the machine to the off position, and then unplug the ac power cord before beginning installation. (1) open the left cover . (2) remove ...

  • Page 341

    341 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (12) install the key assembly into the control panel assembly. (13) install the speaker as illustrated. (14) connect the speaker harness . (15) install the speaker spring . (16) secure the speaker spring with 2 screws. (17) remove 10 screws . (18) remove th...

  • Page 342

    342 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (19) remove the lower protective tab on the right cover for the line connection. If installing an external telephone, remove the upper protective tab as well. (20) attach the line label and tel label to the right cover as illustrated. (21) secure the mjr ha...

  • Page 343

    343 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (26) install 2 clamps . (27) install the pcb spacer . (28) plug the fxb pc board into the sc pc board with on board connector (cn80). (29) secure the fxb pc board with 2 screws (m3 x 6). (30) secure the mjr harness with the harness clamps. (31) connect the ...

  • Page 344

    344 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (33) attach the type approval label (specified destination) to the rear cover as illustrated. Note: (for new zealand only) attach the type approval label and telepermit label to the right side cover as illustrated. (34) proceed with the installation of othe...

  • Page 345

    345 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (43) install the stamp unit as illustrated. (44) install the stamp assembly . (45) close the stamp unit . (46) remove the edge of the protective sheet . (47) connect the harness of stamp unit. (48) place the harness into the latch as illustrated. (49) reatt...

  • Page 346

    346 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (52) it is not necessary to set the parameter for the following suffix (destinations). The fax firmware is automatically loaded with the host firmware. Pb : uk pf : france pk : china pm: germany pp : poland ps : sweden pt : taiwan pu : usa note: for other d...

  • Page 347

    347 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (53) execute parameter initialize by following the steps below. A. Press " fax/email " key. B. Press " function " and then " 7 " keys. C. Press " monitor " four times, then press " ∗ (tone)" to enter the " service mode ". D. Press " 6 " key or "v", "/\" arr...

  • Page 348

    348 sep 2006 ver. 1.0 dp-8020e/8020p/8016p perform the following steps if the optional hard disk drive unit (da-hd18), is also installed. An additional 800 stations, 1,000 in total is available when the optional hard disk drive (da-hd18) is installed. When installing the hdd unit, the machine automa...

  • Page 349: 8.5.

    349 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 8.5. Installing the keyboard option (da-kb180) 8.5.1. Contents note: refer to the parts manual for part number(s), packing, and accessories detail. 8.5.2. Installation install the hardware by following the steps below. Caution! Turn the power switch on the ...

  • Page 350

    350 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (8) disconnect the harness on the pnl1 pc board (cn220). (9) remove the control panel assembly . (10) release 2 latch hooks . (11) remove the control panel sub base cover . (12) remove 2 screws ..

  • Page 351

    351 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (13) replace the preinstalled keyboard sheet to the desired language. Note: alphabet arrangement is dependent on the destination, and may differ. (14) route the keyboard harness through the access hole on the machine. (15) install the keyboard unit as illus...

  • Page 352

    352 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (21) set the parameter for the keyboard sheet by following the steps below. Note: the parameter can be set whether scanner or fax mode depends on which option is installed. A. Press" scan/file ". B. Press the " function ", " 1 " and " set " keys to enter th...

  • Page 353: 8.6.

    353 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 8.6. Installing the hard disk drive unit (da-hd18) 8.6.1. Contents note: refer to the parts manual for part number(s), packing, and accessories detail. No. Qty. Description remarks 1 1 hard disk drive (hdd) 2 1 dc pcb 3 1 hdd cover 4 1 hd harness 5 1 hdd2 h...

  • Page 354

    354 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 8.6.2. Installation 1. Before installing the hard disk drive unit, make sure the optional sorting image memory is installed in the memory socket on the sc pc board first. At least an additional 16 mb (da-sm16b) of sorting image memory is required. Refer to ...

  • Page 355

    355 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (6) remove the toner bottle . Caution: do not install the toner bottle before installing the process unit first. If the toner bottle is installed and turned to the "locked" position without the process unit, the toner will spill inside the machine. (7) remo...

  • Page 356

    356 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (12) slide the 1st paper tray out of the unit. (13) remove 2 screws . (14) remove the front cover 1 . (15) remove 4 silver screws . (16) remove the right cover . (17) remove 6 screws . (18) remove the right bracket . (19) install the hdd into the right brac...

  • Page 357

    357 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (20) secure the hdd with 4 screws (6-32x3/8). Note: when securing the hdd, place it at the edge of a table as illustrated (cover the table to protect it from scratches). (21) install the dc pc board . (22) secure the dc pc board with 2 screws. (23) install ...

  • Page 358: Correct

    358 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (27) connect one end of the hd harness to the hdd. See note below. (28) secure the hd harness and dc12 harness with the harness clamps. Note: make sure that the hd harness is connected to the hdd correctly as illustrated. 1. The key on the connector must be...

  • Page 359

    359 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (33) connect the hd harness to cn59 and dc12 harness to cn 145 on the sc pc board. (34) secure the hd harness , and dc12 harness with the harness clamp. (35) proceed with the installation of other options. If finished, reinstall all harnesses and covers. (3...

  • Page 360

    360 sep 2006 ver. 1.0 dp-8020e/8020p/8016p caution! After the hard disk drive unit is installed, to prevent a scan disk function from being performed (similar to windows os when the power is abruptly interrupted), it is important to follow the step sequence below when turning off the power switch on...

  • Page 361

    361 sep 2006 ver. 1.0 dp-8020e/8020p/8016p b) retrieve the 200 station, fax address book data from the unit as follows: 1. Click on start\programs\panasonic\panasonic document management systemetwork mfp utilities . 2. Click on network device locator . 3. In the network device locator window, sele...

  • Page 362: 8.7.

    362 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 8.7. Installing the expansion f-rom board (da-em600) 8.7.1. Contents note: refer to the parts manual for part number(s), packing, and accessories detail. 8.7.2. Installation caution! Turn the power switch on the right side of the machine to the off position...

  • Page 363

    363 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (3) remove the black pin protector from slot 1 (cn62) , if it was pre-installed. (4) install 2 pc board supporters for the slot 1 on the sc pc board. (5) install the program expansion board into slot 1 (cn62) on the sc pc board and secure with the supporter...

  • Page 364: 8.8.

    364 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 8.8. Installing the sorting image memory 16 / 64 / 128 mb (da-sm16b / 64b / 28b) 8.8.1. Contents note: refer to the parts manual for part number(s), packing, and accessories detail. 8.8.2. Installation caution! Turn the power switch on the right side of the...

  • Page 365: 8.9.

    365 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 8.9. Installing the expansion flash memory card 4/8 mb (ue-410047/410048) 8.9.1. Contents note: 1. The part number(s) may differ depending on the destination. 2. Refer to the parts list in the parts manual. 8.9.2. Installation caution! Turn the power switch...

  • Page 366

    366 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 8.10. Installing the accounting software (da-wa10) 8.10.1. Contents 8.10.2. Installation 1. Before installing this option, make sure the hard disk drive unit (da-hd18) is installed into the machine first. Refer to the installation instructions for the hard ...

  • Page 367

    367 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 8.11. Installing the inverting automatic document feeder (da-ar202) 8.11.1. Contents note: refer to the parts manual for part number(s), packing, and accessories detail. No. Qty. Description remarks 1 1 inverting automatic document feeder (i-adf) 2 1 scanni...

  • Page 368

    368 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 8.11.2. Installation caution! Turn the power switch on the right side of the machine to the off position, and then unplug the ac power cord before beginning installation. (during a lightning storm, to prevent electrocution disconnect the telephone line cabl...

  • Page 369

    369 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (6) install the i-adf onto the adf mounting brackets. Note: a. Set the i-adf in the direction of the arrow. B. Align the hallmark on the right side of the hinge base, and the adf mounting bracket as illustrated. (7) tighten 2 thumb screws (m4 x 10). (8) ins...

  • Page 370

    370 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (17) before proceeding, install the other options first. If finished, close the i-adf. (18) reinstall the rear cover . (19) secure the rear cover with 10 screws . (20) plug the ac power cord and turn the power switch on the right side of the machine to the ...

  • Page 371

    371 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (26) install 2 hinge covers . Note: when installing the hinge covers, make sure that a hinge film is placed inside of each hinge cover. (27) peel off 6 adhesive strip protectors from the scanning pad. (28) place the scanning pad on the glass aligning it on ...

  • Page 372

    372 sep 2006 ver. 1.0 dp-8020e/8020p/8016p document adjustment amount printed image adjustment remarks no. 90 / 71 1-side / 2-side adf detection timing no. 92 / 73 1-side / 2-side adf original trailing edge registration no. 93 / 94 1-side / 2-side magnification ratio (top feed) no. 91 / 72 1-side / ...

  • Page 373

    373 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 8.11.3. Double exposure lead and side edge adjustments caution: confirm that the scanning pad is installed, and aligned correctly on the adf/i-adf prior to making any adjustments. 1. Place a business card, driver's license, insurance card, etc. (invoice siz...

  • Page 374

    374 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 8.12. Installing the automatic document feeder (da-as181) 8.12.1. Contents note: refer to the parts manual for part number(s), packing, and accessories detail. 8.12.2. Installation caution! Turn the power switch on the right side of the machine to the off p...

  • Page 375

    375 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (3) remove 10 screws . (4) remove the rear cover . (5) remove the protective sheet . (6) bend the protective tab on the rear cover approx. 180 ° towards the inside of the machine as illustrated. (7) connect the adf harness to cn650 on the spc pc board. (8) ...

  • Page 376

    376 sep 2006 ver. 1.0 dp-8020e/8020p/8016p note: align the adf if required by following the steps below. (a) release 4 screws. (b) adjust the right side of the adf, and the adf mounting bracket as illustrated. (c) secure the adf with 4 screws. (11) peel off 2 adhesive strip protectors from the scann...

  • Page 377

    377 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (20) open the adf, and release 2 latch hooks under the feeder. (21) remove the adf front cover . (22) remove 1 screw , and turn the adjusting bracket counter-clockwise. (23) if the copy image is skewed to the right, set the adjusting bracket to the right an...

  • Page 378

    378 sep 2006 ver. 1.0 dp-8020e/8020p/8016p document adjustment amount printed image adjustment remarks no. 90 adf detection timing no. 92 adf original trailing edge registration no. 93 adf magnification ratio (top feed) no. 91 adf original leading edge registration adjust the adf unit to scan the li...

  • Page 379

    379 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 8.12.3. Double exposure lead and side edge adjustments caution: confirm that the scanning pad is installed and aligned correctly on the adf/i-adf prior to making any adjustments. 1. Place a business card, driver's license, insurance card, etc. (invoice size...

  • Page 380: (Da-Ds185), and The Stand

    380 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 8.13. Installing the 2nd/4th paper tray (da-ds184), 3rd paper tray (da-ds185), and the stand 8.13.1. Contents 2nd/4th paper tray 3rd paper tray deluxe stand for usa and canada only no. Qty. Description remarks 1 1 2nd/4th paper tray unit 3 1 paper size labe...

  • Page 381

    381 sep 2006 ver. 1.0 dp-8020e/8020p/8016p stand for other destinations note: 1. Refer to the parts manual for part number(s), packing, and accessories detail. 2. The following illustrations, and instructions are for the dp-8020e with a 4-paper tray configuration. For 2 or 3-paper tray configuration...

  • Page 382

    382 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (3) remove 4 silver screws . (4) remove the rear paper tray cover . (5) place the paper tray unit onto the stand. (6) slide the paper tray out of the unit. (7) secure the paper tray unit with 5 screws (m3 x 6, m3 x 8). For a 3-paper tray configuration, skip...

  • Page 383

    383 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (12) place the 3rd paper tray unit onto the 4th paper tray unit. (13) slide the 3rd paper tray out of the unit. (14) secure the 3rd paper tray unit with 5 screws (m3 x 6, m3 x 8). (15) remove the harness from clamps of the 4th paper tray unit. Note: close t...

  • Page 384

    384 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (19) remove 4 silver screws . (20) remove the rear paper tray cover . (21) remove 3 screws . (22) remove 2 brackets . (23) place the 2nd paper tray unit onto the 3rd paper tray unit. (24) slide the 2nd paper tray out of the unit. (25) secure the 2nd paper t...

  • Page 385

    385 sep 2006 ver. 1.0 dp-8020e/8020p/8016p caution: ensure that the black wire is on the left side , and that it connects to pin 1 of the female connector as illustrated. Inserting the connector upside-down, may damage the machine's spc or cst pc board. (27) route the 3rd paper tray unit's harness t...

  • Page 386

    386 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (34) place the machine onto the 2nd paper tray unit. Caution: the machine weights approximately 93.26 - 98.33 lb (42.3 - 44.6 kg). To prevent injuries, use the appropriate number of personnel, and the proper equipment to lift or move the machine. (35) slide...

  • Page 387

    387 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (42) attach the paper size label(s) onto the 2nd/ 3rd/4th paper tray(s) as illustrated. (43) plug the ac power cord , and turn the power switch on the right side of the machine to the on position. (44) reconnect the telephone line cable if it was disconnect...

  • Page 388

    388 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 8.14. Installing the platen cover (da-uc200) for pu 8.14.1. Contents note: 1. The part number(s) may differ depending on the destination. 2. Refer to the parts list in the parts manual. 8.14.2. Installation qty. Description part no. Remarks 1 platen cover d...

  • Page 389

    389 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 8.15. Installing the dehumidifier heater kit (dztq000074) (supplied as a service part) 8.15.1. Contents note: 1. The part number(s) may differ depending on the destination. 2. Refer to the parts list in the parts manual. No. Qty. Description part no. Remark...

  • Page 390

    390 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 8.15.2. Installation caution! Turn the power switch on the right side of the machine to the off position, and then unplug the ac power cord before beginning installation. (during a lightning storm, to prevent electrocution disconnect the telephone line cabl...

  • Page 391

    391 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (15) open the front cover . (16) remove the toner waste container . (17) remove the toner bottle . Caution: do not install the toner bottle before installing the process unit first. If the toner bottle is installed and turned to the "locked" position withou...

  • Page 392

    392 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (22) remove the process unit . Caution: to prevent damage to the process unit, ensure that the left cover is still open before removing the process unit out of the machine. Caution: exercise caution not to scratch the surface of the opc drum (green), and no...

  • Page 393

    393 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (30) remove 1 screw . (31) remove the front left cover . (32) remove the inner cover . (33) remove 2 screws . (34) remove the bottle holder . (35) remove the toner spill tray as illustrated. (36) remove 2 screws . (37) remove the main switch . (38) release ...

  • Page 394

    394 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (41) install 3 clamps (dzjk000068) and 1 black clamp (dzjk000004). (42) connect one end of the rlb harness to cn171 on the rlb pc board. (43) connect other end of the rlb harness to cn2 on the ps pc board. (44) secure the rlb harness with the harness clamp....

  • Page 395

    395 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (47) install 8 clamps (dzjk000023) and 1 clamp (dzjk000068). (48) install 3 clamps (dzjk000023). (49) connect the ptc-ac harness 3 to cn173 on the rlb pc board. (50) route the ptc-ac harness 3 through the holes in the frame as illustrated. (51) secure the p...

  • Page 396

    396 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (54) install the heater assembly . (55) secure the heater assembly with 1 screw. (56) connect the ptc-ac harness 3 to the heater assembly. (57) secure the ptc-ac harness 3 with 3 harness clamps. (58) secure the ptc-ac harness 3 with the harness clamp. Cauti...

  • Page 397

    397 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (61) connect the ptc-ac harness 1 to cn172 on the rlb pc board. (62) route the ptc-ac harness 1 through the hole in the frame as illustrated. (63) secure the ptc-ac harness 1 with 5 harness clamps. (64) route the ptc-ac harness 1 as illustrated. (65) secure...

  • Page 398

    398 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (70) install the clamp (dzjk000046). (71) secure the ptc-ac harness 1 with the harness bracket and harness clamp. (72) secure the harness bracket with 1 screw. Caution: trim the excess length of the ptc-ac harness 1 on the panel side. (73) remove 8 screws ....

  • Page 399

    399 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (81) connect the ptc-ac harness 2 to ptc-ac harness 1. (82) secure the ptc-ac harness 2 with the harness clamp. (83) secure the ptc-ac harness 2 with the harness bracket. (84) install the dehumidifier heater assembly . (85) secure the dehumidifier heater as...

  • Page 400

    400 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 8.16. Installing the dehumidifier heater kit for paper tray (dzhp009959) (supplied as a service part) 8.16.1. Contents note: 1. The part number(s) may differ depending on the destination. 2. Refer to the parts list in the parts manual. No. Qty. Description ...

  • Page 401

    401 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 8.16.2. Installation before installing the dehumidifier heater kit for paper tray (dzhp009959), make sure the dehumidifier heater kit (dztq000074) is installed in the unit first. Caution! Turn the power switch on the right side of the machine to the off pos...

  • Page 402

    402 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (8) slide the 1st paper tray out of the unit. (9) remove 5 screws . (10) separate the 2nd paper tray from the machine. Caution: the machine weights approximately 93.26 - 98.33 lb (42.3 - 44.6 kg). To prevent injuries, use the appropriate number of personnel...

  • Page 403

    403 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (15) connect the ptc-ac harness 4 to the heater assembly. (16) insert 2 harness clamp of the ptc-ac harness 4 into a pre-drilled hole in the frame. (17) secure the ptc-ac harness 4 with 3 harness clamps and edge saddle . (18) install the heater cover . (19)...

  • Page 404

    404 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (24) disconnect the harness on the cst2 pc board (cn772). (25) release the harness from the edge saddle. (26) route the harness through a hole on the frame. (27) slide the 2nd paper tray out of the unit. (28) remove 5 screws . (29) separate the 3rd paper tr...

  • Page 405

    405 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (36) slide the 3rd paper tray out of the unit. (37) remove 5 screws . (38) separate the 4th paper tray from the 3rd paper tray. (39) install the heater , refer to steps (11) - (21). (40) replace the 3rd paper tray unit onto the 4th paper tray unit. (41) sec...

  • Page 406

    406 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (49) remove the dummy plug . (50) install 1 edge saddle . (51) route the ptc-ac harness 4 through the hole in the frame as illustrated. (52) connect the ptc-ac harness 4 . (53) secure the ptc-ac harness 4 with the harness clamp and edge saddle. (54) place t...

  • Page 407

    407 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (58) remove the dummy plug . (59) install 1 clamp (dzjk000023) and 1 edge saddle . (60) route the ptc-ac harness 4 through the hole in the frame as illustrated. (61) connect the ptc-ac harness 4 . (62) secure the ptc-ac harness 4 with the harness clamp and ...

  • Page 408

    408 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 8.17. Installing the mechanical counter (dztk000002) (supplied as a service part) 8.17.1. Contents note: refer to the parts manual for part number(s), packing, and accessories detail. 8.17.2. Installation caution! Turn the power switch on the right side of ...

  • Page 409

    409 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (4) remove the toner bottle . Caution: do not install the toner bottle before installing the process unit first. If the toner bottle is installed and turned to the "locked" position without the process unit, the toner will spill inside the machine. (5) remo...

  • Page 410

    410 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (10) slide the 1st paper tray out of the unit. (11) remove 2 screws . (12) remove the front cover 1 . (13) remove 4 silver screws . (14) remove the right cover . (15) remove the inner cover . (16) remove 6 screws . (17) remove the ps cover . Note: when rein...

  • Page 411

    411 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (19) connect the mc harness to the mechanical counter. (20) cut the protective tab on the front cover 1. (21) proceed with the installation of other options. If finished, reinstall all harnesses and covers. (22) plug the ac power cord and turn the power swi...

  • Page 412

    412 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 8.18. Installing the key counter harness kit (da-kh180) 8.18.1. Contents note: the key counter is sold separately. Note: 1. The part number(s) may differ depending on the destination. 2. Refer to the parts list in the parts manual. 8.18.2. Installation caut...

  • Page 413

    413 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (10) open the front cover . (11) remove the toner waste container . (12) remove the toner bottle . Caution: do not install the toner bottle before installing the process unit first. If the toner bottle is installed and turned to the "locked" position withou...

  • Page 414

    414 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (17) remove the process unit . Caution: to prevent damage to the process unit, ensure that the left cover is still open before removing the process unit out of the machine. Caution: exercise caution not to scratch the surface of the opc drum (green), and no...

  • Page 415

    415 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (25) connect the key harness to cn726 on the spc pc board. (26) install 3 clamps . (27) secure the key harness with 4 harness clamps and 1 edge saddle. (28) cut the protective tab on the right cover. (29) reinstall the right cover . Caution: route the key h...

  • Page 416

    416 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (30) install the protective tab that was cut step (28). (31) install the key counter base . Caution: route the key harness through the hole on the key counter base. (32) secure the key counter base with 2 screws (xsb4+10fj). (33) insert the harness clamp in...

  • Page 417

    417 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (36) connect the key counter harness to the key harness. (37) install the key counter cover . (38) secure the key counter cover with 4 screws (xtb3+6ffj-rp). (39) proceed with the installation of other options. If finished, reinstall all harnesses and cover...

  • Page 418

    418 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 8.19. Replacing the opc drum note: to avoid toner spill in the machine, follow the steps below before removing the process unit. 1. Press " function " and " 1 sided copy " keys simultaneously. 2. The lcd shows “please wait...” for approx. 5 sec. Then it wil...

  • Page 419

    419 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (7) loosen 1 screw. (8) disconnect the harness . (9) remove the process unit . Caution: to prevent damage to the process unit, ensure that the left cover is still open before removing the process unit out of the machine. (10) unhook 2 springs . (11) disconn...

  • Page 420

    420 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (13) remove the opc drum shaft holder assembly. (14) remove the roller spacer . (15) lift the opc drum , holding the left side where the opc drum shaft holder assembly was installed. (16) ensure that the opc drum is fully coated with the drum starting powde...

  • Page 421: 9.1.

    421 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 9 general network information 9.1. Network protocol 9.1.1. Osi reference mode having a model in mind helps you understand how the pieces of the network puzzle fit together. The most commonly used model is the open system interconnection (osi) reference mode...

  • Page 422

    422 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 9.1.2. Protocol one reason for the popularity of tcp/ip is that no one vendor owns it, unlike the ipx/spx, dna, sna or apple talk protocol suites, all of which are controlled by specific companies. Tcp/ip evolved in response to input from a wide variety of ...

  • Page 423: 9.2.

    423 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 9.2. Layer functions and technology 9.2.1. Mac (media access control) the mac address is burnt into each network card for establishing addresses for nodes on the network. These addresses are hexadecimal in nature and are unique for each card. The first thre...

  • Page 424

    424 sep 2006 ver. 1.0 dp-8020e/8020p/8016p a computer in the ring captures the token, if it has data to transmit, it holds the token and transmits a data frame. This data frame is passed to each computer in the ring, which checks whether it is the intended recipient of the frame. When the frame reac...

  • Page 425

    425 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 9.2.3. Ethernet ethernet is a very popular local area network architecture based on the csma/cd access method. The original ethernet specification was the basis for the ieee 802.3 specifications. Typically, ethernet networks can use a bus physical topology,...

  • Page 426

    426 sep 2006 ver. 1.0 dp-8020e/8020p/8016p all eight pins on the ethernet cable are normally wired in this configuration accordingly. The electrical level follows the manchester code configuration. Out of balance in electrical levels indicates that a collision is occurring in a certain area. To avoi...

  • Page 427: 9.3.

    427 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 9.3. Network layer 9.3.1. Ip address an ip address is a set of four numbers, or octets, that can range in value between 0 and 255. Each octet is separated by a period (i.E. 192.168.31.1). All devices on a network that runs the tcp/ip protocol suite need a u...

  • Page 428

    428 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 9.3.2. Subnet mask a subnet mask defines how sub-segments of a network are treated. For network management purposes, special ip addresses are assigned. 1. Host address is set to all “0” 2. Host address is set to all “1” reserved for ip broadcasting to all s...

  • Page 429

    429 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 9.3.3. Internet protocol the ip (internet protocol) operating at the osi network layer, is a connectionless protocol that provides datagram service, and ip packets are most commonly referred to as ip data grams. It performs the following typical functions: ...

  • Page 430

    430 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 9.3.4. Router routers, operating at the osi network layer, organize the large network in terms of logical network segments. Each network segment is assigned an address so that every packet has both a destination network address and a destination device addr...

  • Page 431: 9.4.

    431 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 9.4. Transport layer 9.4.1. Tcp (transmission control protocol) the tcp (transmission control protocol) is an internetwork connection-oriented protocol that corresponds to the osi transport layer. Tcp provides full-duplex, end-to-end connections. When the e...

  • Page 432

    432 sep 2006 ver. 1.0 dp-8020e/8020p/8016p the client generates random sequential numbers initially and sends them to the server. The initial sequential numbers are synchronized with the clock and increments the counter every 4 msec. The server responds with an acknowledgement that increments the in...

  • Page 433: 9.5.

    433 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 9.5. Upper layer 9.5.1. Dns (domain name system) the dns (domain name system) protocol provides host name and ip address resolution as a service to client applications. Dns servers enable humans to use logical node names, utilizing a fully qualified domain ...

  • Page 434

    434 sep 2006 ver. 1.0 dp-8020e/8020p/8016p the name resolution flow is shown in the illustration above and follows the sequence below: 1. Query the local dns server. 2. Query the root dns server because the domain belongs to a destination outside of the company. 3. The “com” root dns server sends th...

  • Page 435

    435 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 9.5.4. Soa (start of authority) record each database file starts with a start of authority (soa) record for the file. This record specifies the zone's primary server, the server that maintains the read/write copy of the file. The syntax of this record is as...

  • Page 436

    436 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 9.5.5. A (address) record the a (address) record, lists the addresses for a given machine. The name field is the machine’s name and the address is the network address. There should be one a record for each address on the machine. 9.5.6. Ptr (pointer) record...

  • Page 437

    437 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 9.5.8. Ns (name server) record the name server record specifies the other name servers for a domain. The syntax for a name server record is shown below: in ns an example of a name server record follows below: @ in ns nwmgr.Pcc.Co.Jp the "@" symbol indicates...

  • Page 438: 9.6.

    438 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 9.6. Smtp (simple mail transfer protocol) the objective of simple mail transfer protocol (smtp) is to transfer mail reliably and efficiently. Smtp is independent of the particular transmission subsystem and requires only a reliable ordered data stream chann...

  • Page 439: 9.7.

    439 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 9.7. Itu t.37 and rfc2305 9.7.1. Mode of operation the unit conforms to the itu t.37 standards and rfc2305. This internet store and forward facsimile uses approved ietf protocols for posting, relaying and delivery of documents. It requires no changes to int...

  • Page 440

    440 sep 2006 ver. 1.0 dp-8020e/8020p/8016p offramp gateway (when implemented) 9.7.3. Definitions and abbreviations rfc reference http://www.Imc.Org/ietf-fax/ required be smtp compliant provide delivery failure notification be able to process pstn/fax email address comply with the relevant itu recomm...

  • Page 441

    441 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 9.7.4. File format for internet fax sending internet fax devices must be able to write minimum set tiff files, according to the rules for creating minimum set tiff files defined in tiff for facsimile (the s profile) [rfc2301], which is also compatible with ...

  • Page 442

    442 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 9.7.5. Minimal set the minimum interchange set of tiff fields that must be supported by all implementations in order to assure that some form of an image, albeit black-and-white, can be interchanged. The table below summarizes the tiff fields that comprise ...

  • Page 443

    443 sep 2006 ver. 1.0 dp-8020e/8020p/8016p note: for rfc2305, a pstn address in an email address should follow the above style. The key words “must”, “must not”, “required”, “shall”, “shall not”, “should”, “should not”, “recommended”, “may”, and “optional” in this document are to be interpreted as d...

  • Page 444

    444 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 9.7.8. Delivery failure in the event of relay failure, the sending relay must generate a failure message, which should be in the format of a dsn. 9.7.9. Image file format the sending internet fax devices must be able to write minimum set tiff files, accordi...

  • Page 445: 9.8.

    445 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 9.8. Communication protocols the set of conventions necessary to achieve facsimile-compatible service covers basic data transport, document data formats, message (document) addressing, delivery confirmation, and message security. Protocol supported by the y...

  • Page 446

    446 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 9.8.1. Opening and closing at the time the transmission channel is opened there is an exchange of commands to ensure that the hosts are communicating with the hosts they think they are. The following two commands are used in the transmission channel for ope...

  • Page 447

    447 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 9.8.10. Numeric order list of reply codes 211 system status or system help reply 220 service ready 221 service closing transmission channel 250 requested mail action okay# completed 251 user not local; will forward to 354 start mail input; end with . 421 se...

  • Page 448: 9.9.

    448 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 9.9. Pop (post office protocol version 3) 9.9.1. Introduction on certain types of smaller nodes in the internet it is often impractical to maintain a message transport system (mts). For example, a workstation may not have sufficient resources (cycles, disk ...

  • Page 449

    449 sep 2006 ver. 1.0 dp-8020e/8020p/8016p a pop3 server may have an inactivity auto logout timer. Such a timer must be of at least 10 minutes’ duration. The receipt of any command from the client during that interval should suffice to reset the auto logout timer. When the timer expires, the session...

  • Page 450

    450 sep 2006 ver. 1.0 dp-8020e/8020p/8016p opening tcp connection (tcp port no. 110) +ok pop server ready your panasonic device (ef1.Labo.Pcc.Com) pop 3 server (sv2.Labo.Pcc.Com) pop 3 command & reply procedure user s50055 dele 1 closing tcp connection (port no. 110) tcp 3 way handshake & opening se...

  • Page 451

    451 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 9.10. Troubleshooting from a pc troubleshooting is an art of seeking out the cause of a problem and eliminating the problem by managing of eliminating the cause. No matter what the problem is on your network, the osi reference model serves as an excellent r...

  • Page 452

    452 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 9.11. Verifying the configuration and mail account type (smtp or pop) start is the lan connected to an isp is this a dialup connection ? Yes is static ip address available ? No no is g3 gateway function being used ? Yes no yes is pop account available ? No ...

  • Page 453

    453 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 9.12. Dynamic host configuration protocol (dhcp) - extended feature dhcp is based on the bootstrap protocol (bootp), adding the capability of automatic allocation of reusable network addresses and additional configuration options. The dynamic host configura...

  • Page 454

    454 sep 2006 ver. 1.0 dp-8020e/8020p/8016p following figure shows the timeline diagram of messages exchanged between dhcp client and servers when allocating a new network address. Following figure shows the timeline diagram of messages exchanged between dhcp client and servers when reusing a previou...

  • Page 455

    455 sep 2006 ver. 1.0 dp-8020e/8020p/8016p several options have been defined so far. One particular option - the "dhcp message type" option - must be included in every dhcp message. This option defines the "type" of the dhcp message. Additional options may be allowed, required, or not allowed, depen...

  • Page 456

    456 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 9.13. Message disposition notifications (mdn) - extended feature the confirmation of delivery and processing are extensions to "simple mode of facsimile using internet mail" [rfc2305]. These are designed to be interoperable with the existing base of mail tr...

  • Page 457

    457 sep 2006 ver. 1.0 dp-8020e/8020p/8016p for example, you may configure the mdn parameter from the options menu of outlook express. Additional document capabilities section 4 of "a simple mode of facsimile using internet mail" [rfc2305] allows sending only the minimum subset of tiff for facsimile ...

  • Page 458

    458 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (2) recipient's mdn response recipient (internet fax) starts printing process when the message is received properly. If the disposition-notification-to field is contained in message, recipient generates mdn capability response after successful delivery and ...

  • Page 459

    459 sep 2006 ver. 1.0 dp-8020e/8020p/8016p (3) processing confirmation the processing confirmation provided by recipient is received and take specific services for expected several conditions respectively. This is unit independent issue. For more detailed information, please refer to rfc2532 documen...

  • Page 460: - Extended Feature

    460 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 9.14. Lightweight directory access protocol (ldap) - extended feature the protocol is designed to provide access to directories supporting the x.500 models, while not incurring the resource requirements of the x.500 directory access protocol (dap). This pro...

  • Page 461

    461 sep 2006 ver. 1.0 dp-8020e/8020p/8016p the pop3 client makes note of this timestamp, and then issues the apop command. The "name'' parameter has identical semantics to the "name" parameter of the user command. The "digest" parameter is calculated by applying the md5 algorithm to a string consist...

  • Page 462: - Extended Feature

    462 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 9.16. Smtp service extension for authentication (smtp auth) - extended feature smtp is widely deployed and high-quality implementations have proven to be very robust. However, the internet community now considers some services to be important that smtp auth...

  • Page 463

    463 sep 2006 ver. 1.0 dp-8020e/8020p/8016p containing a base64 encoded string. If the client wishes to cancel an authentication exchange, it issues a line with a single "*". If the server receives such an answer, it must reject the auth command by sending a 501 reply. If the server cannot base64 dec...

  • Page 464

    464 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 9.17. Direct smtp transfer - extended feature simple mail transfer protocol (smtp) is to transfer mail reliably and efficiently. An important feature of smtp is its capability to transport mail across networks, usually referred to as smtp mail relaying by e...

  • Page 465: 10 Schematic Diagram

    465 sep 2006 ver. 1.0 dp-8020e/8020p/8016p 10 schematic diagram 10.1. General circuit diagram 3 1 2 duplex eject sensor cn145 3 1 2 4 1 2 3 4 5 6 7 8 9 10 11 12 13 cn726 lcd pnl3 pnl1 cn220 cn52 cn657 m lsu motor cn12 1 2 5 6 7 8 9 10 11 12 13 14 15 cn655 3 4 1 2 5 6 7 8 9 10 11 12 13 14 15 16 16 3 ...

  • Page 466: Memo

    466 sep 2006 ver. 1.0 dp-8020e/8020p/8016p memo.

  • Page 467: Operating Instructions

    Dzsd001829-14 panasonic ® software operating instructions network firmware update tool for service technicians version 3.

  • Page 468: Table of Contents

    Network firmware update tool (lan) page 2 table of contents 1. General 3 1.1 supporting os.......................................................................................................................................... 3 1.2 supporting panasonic fax/copier models..............................

  • Page 469: 1. General

    Network firmware update tool (lan) page 3 1. General the network firmware update tool allows a panasonic fax/copy machine connected via lan (tcp/ip) to program the firmware code memory of the unit directly. Using a pc, the firmware code is transferred to the firmware code memory of the unit through ...

  • Page 470: 2. Installation

    Network firmware update tool (lan) page 4 2. Installation 2.1 installing the network firmware update tool 1. Start microsoft windows. For windows nt 4.0 / 2000 / xp, logon to the computer/network with an account that can add, or change configurations (i.E. Administrator). 2. Run \xfirmware\toolswf...

  • Page 471

    Network firmware update tool (lan) page 5 2.3 uninstalling the network firmware update tool the network firmware update tool can be uninstalled by using its uninstall program. Note: do not delete the installed program folder from windows explorer directly, due to possible registry setting problems. ...

  • Page 472

    Network firmware update tool (lan) page 6 3. Preparing the firmware update 3.1 preparing the unit to accept the firmware code 3.1.1 for dx-600 / dx-800 (v1.31 or higher) 1. If the device password is changed (remote password) from the default value (blank = 0000), it is not possible to program the fi...

  • Page 473

    Network firmware update tool (lan) page 7 4. Using the network firmware update tool 1. Please close all applications that are currently running. Note: when using the network firmware update tool on windows 2000/xp os, you must be logged on as an administrator. 2. From the windows desktop, double-cli...

  • Page 474

    Network firmware update tool (lan) page 8 4. Enter the destination device(s) by using manual input, or device address list. Click [ ok ]. 5. Confirm the destination device(s). Click [ next> ]..

  • Page 475

    Network firmware update tool (lan) page 9 6. Specify the firmware code file using the following methods. Select an archive file (complete set) --> step 6a1 with this choice you can directly select the firmware code archive file. The selected archive file will be extracted into the local \data folder...

  • Page 476

    Network firmware update tool (lan) page 10 6a2 select the firmware archive file, and click [open] . Ex: dp-2310_3010_pu_030228.Exe 6a3 extracting... 6a4 select the firmware type window appears. Select the firmware type, and click [ok] . 6a5 firmware code file selection is completed. Click [ next> ]..

  • Page 477

    Network firmware update tool (lan) page 11 6b1 select a parent file folder (complete set) select "select a parent file folder (complete set)", and click [browse...] button. 6b2 select the parent file folder, and click [ok] . Ex: \dp-2310_3010_pu_030228 6b3 select the firmware type, and click [ok] ..

  • Page 478

    Network firmware update tool (lan) page 12 6b4 firmware code file selection is completed. Click [ next> ]. 6c1 select independent file folders select "select independent file folders", and click [browse...] button. 6c2 select the firmware code file folder, and click [ok] . Ex: sfdl2pnlaav100000_pu.B...

  • Page 479

    Network firmware update tool (lan) page 13 6c3 select the other firmware code file folder, and click [ok] . 6c4 firmware code file selection is completed. Click [ next> ]. 7. The version check for the specified devices starts. Click [ next> ]..

  • Page 480

    Network firmware update tool (lan) page 14 8. Verify that the information you want to update is correct. Then click [ next> ]. Note: if "send at once" is checked, all firmware will be sent at once, and then erase, write and reboot. If "send at once" is checked out, each firmware (sc, pnl, spc, etc.....

  • Page 481

    Network firmware update tool (lan) page 15 11. When the transfers are completed, all jobs in the spooler disappear, and the communication log is displayed. Click [finish] to close the tool. After each firmware code is successfully programmed to the firmware flash memory in the unit, the unit reboots...

  • Page 482: Operating Instructions

    Dzsd000965-17 panasonic ® software operating instructions local firmware update tool for service technicians version 3.

  • Page 483: Table of Contents

    Local firmware update tool (parallel /usb port) page 2 table of contents 1. General 3 1.1 supporting os.......................................................................................................................................... 3 1.2 supporting panasonic fax/copier models.................

  • Page 484: 1. General

    Local firmware update tool (parallel/usb port) page 3 1. General the local firmware update tool (parallel/usb) allows a panasonic fax/copy machine to emulate a flash memory card writer and create a master firmware card, or to program the firmware code memory of the unit directly. Using a pc, the fir...

  • Page 485: 2. Installation

    Local firmware update tool (parallel /usb port) page 4 2. Installation 2.1 installing the hardware on the panasonic fax/copy machine 1 depending on the model, a parallel port or usb port is installed. Please install the parallel port/usb port assembly into one of the supporting panasonic fax/copier ...

  • Page 486

    Local firmware update tool (parallel/usb port) page 5 5 copying... 6 the installation is completed. Check “yes, i want to …” and click [finish] to restart your pc. 2.3 installing usb firmware update driver (for the usb port model only) 1 after installation of the local firmware update tool, if you n...

  • Page 487

    Local firmware update tool (parallel /usb port) page 6 2.4 uninstalling the local firmware update tool the local firmware update tool can be uninstalled by using its uninstall program. Note: do not delete the installed program folder from windows explorer directly, due to possible registry setting p...

  • Page 488

    Local firmware update tool (parallel/usb port) page 7 3. Preparing the firmware update 3.1 preparing the unit to accept the firmware code please refer to the service manual to set the unit to firmware update mode (service mode). 3.2 preparing the firmware code copy the firmware code file(s) to the f...

  • Page 489

    Local firmware update tool (parallel /usb port) page 8 4. Using the local firmware update tool 1 set the machine to the firmware update mode and then connect the unit and pc with a parallel cable or usb cable. Note: for the usb port models, the plug & play of the printer mode is activated when the u...

  • Page 490

    Local firmware update tool (parallel/usb port) page 9 5 specify the firmware code file by the following methods. Select an archive file (complete set) --> step 5a1 you can select the firmware code archive file directly here. The selected archive file will be extracted into the local \data folder aut...

  • Page 491

    Local firmware update tool (parallel /usb port) page 10 5a4 select the firmware type window appears. Select the firmware type and click [ok] . 5a5 firmware code file selection is completed. Click [ next> ]..

  • Page 492

    Local firmware update tool (parallel/usb port) page 11 5b1 select a parent file folder (complete set) select "select a parent file folder (complete set)" and click [browse...] button. 5b2 select the parent file folder and click [ok] . Ex. \dp-2310_3010_pu_030327 5b3 select the firmware type and clic...

  • Page 493

    Local firmware update tool (parallel /usb port) page 12 5b4 firmware code file selection is completed. Click [ next> ]..

  • Page 494

    Local firmware update tool (parallel/usb port) page 13 5c1 select an independent file select "select an independent file" and click [browse...] button. 5c2 select the firmware code file and click [open] . Ex. Sfdl2pnlaav100000_pu.Bin 5c3 firmware code file selection is completed. Click [ next> ]..

  • Page 495

    Local firmware update tool (parallel /usb port) page 14 6 the selected firmware code file(s) are indicated. Uncheck the box if you do not need to transfer a file. On the unit side: set the unit to the firmware update mode. Click [ next> ]. 7 the firmware code file starts transferring. When there is ...

  • Page 496

    Local firmware update tool (parallel/usb port) page 15 unit information of the firmware update mode: for usb connected unit (dp-2310/3010) : every time the machine finishes receiving a firmware code file, the unit does the delete and rewrite of the firmware code and will return to service mode again...

  • Page 498

    Published in japan.