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Panasonic KX-VC300 User Manual - Main Unit (Back)

Summary of KX-VC300

  • Page 1

    Model no. Kx-vc300/kx-vc600 user manual in this manual, the suffix of each model number (e.G., kx-vc600xx) is omitted unless necessary. Thank you for purchasing this panasonic product. Please read this manual carefully before using this product and save this manual for future use. Kx-vc300/kx-vc600:...

  • Page 2: Introduction

    Introduction feature highlights dce * 1 dce * 1 video camera display microphone router internet router microphone video camera display *1 dce: data circuit-terminating equipment lifelike visual communication you can experience lifelike visual communication *1 with smooth, high-quality video and clea...

  • Page 3: Selectable Video Source

    Change the video camera’s direction and zoom level by selecting a preset (page 60, page 62). Additionally, you can also use your remote control to control the other party’s video camera. *1 *1 to be able to control another party’s video camera, settings must be configured on the other party’s unit (...

  • Page 4: McU Connection

    Mcu connection by connecting to an mcu (multipoint control unit), you can make multiple-party video conference calls with 5 or more parties, rather than the normal maximum of 4 parties (page 48). *1 *1 for details about the types of mcus you can connect to, contact your dealer. Communication cannot ...

  • Page 5: Trademarks

    Trademarks • hdmi is a trademark or registered trademark of hdmi licensing llc in the united states and other countries. • polycom ® is a trademark owned by polycom, inc. In the us and other countries. • all other trademarks identified herein are the property of their respective owners. Licences • t...

  • Page 6: Table of Contents

    Table of contents for your safety ........................................................................................9 for your safety .................................................................................................................9 before operation ...............................

  • Page 7

    Reducing microphone noise (kx-vc600 only) .............................................................66 adjusting the tone ..........................................................................................................67 displaying other video sources ......................................

  • Page 8

    Selecting a local site ...................................................................................................112 editing local site information .......................................................................................113 deleting local site information .......................

  • Page 9: For Your Safety

    For your safety to prevent personal injury and/or damage to property, be sure to observe the following safety precautions. The following symbols classify and describe the level of hazard and injury caused when this unit is operated or handled improperly. Warning denotes a potential hazard that could...

  • Page 10

    Do not attempt to repair the power cord, plug, or ac adaptor. If the power cord or plug is damaged or frayed, contact an authorised service representative for a replacement. Ensure that the plug connection is free of dust. In a damp environment, a contaminated connector can draw a significant amount...

  • Page 11: Caution

    Battery the battery contains diluted sulfuric acid, a very toxic substance. If the battery leaks and the liquid inside spills on the skin or clothing, immediately wash it off with plenty of clean water. If the liquid splashes into eyes, immediately flush the eyes with plenty of clean water and consu...

  • Page 12

    This product contains batteries. Replace only with the same or equivalent type. Improper use or replacement may cause overheating, rupture or explosion resulting in injury or fire. Dispose of used batteries according to the instructions of your local solid waste officials and local regulations. When...

  • Page 13: Notes About Operation

    Notes about operation please pay attention to the following points when using this device: 1. Please contact your dealer for installing, upgrading, or repairing this device. 2. Do not forcefully hit or shake this device. Dropping or bumping this device can damage or break this device. 3. Do not plac...

  • Page 14: Data Security

    Data security we recommend observing the security precautions described in this section, in order to prevent the disclosure of sensitive information. Panasonic is not responsible for any damages caused by improper use of this device. Preventing data loss keep a separate record of the encryption key ...

  • Page 15: Precaution

    Precaution for users in the united kingdom for your safety, please read the following text carefully. This appliance is supplied with a moulded three-pin mains plug for your safety and convenience. Should the fuse need to be replaced, please ensure that the replacement fuse is of the same rating and...

  • Page 16

    For users in taiwan only notice • this product contains a cr coin lithium battery. When disposing of the product, the battery must be removed. Contact your dealer for details. 16 user manual precaution.

  • Page 17: Accessory Information

    Accessory information the following accessories are included: included accessories accessories quantity ac adaptor (part no.: pnlv6506) 1 power cord depends on country/area remote control (part no.: n2qayb000674) 1 batteries (r6 [aa] dry cell) 2 cd-rom (included manuals, etc.) 1 note • the number an...

  • Page 18: Part Names and Usage

    Part names and usage main unit (front) a b d e c power led shows the power status. The led is green when the power is on and off when the power is off. Remote control signal receiver receives remote control signals. The maximum range of reception is approximately 8 m from front of the unit, and appr...

  • Page 19: Main Unit (Back)

    Main unit (back) kx-vc600 a b c f g e h i j o k l m n d kx-vc300 b d f g e h i j o k l m n camera control terminal (kx-vc600 only) not used. Rs-232c terminal not used. Mic (digital) jack (kx-vc600 only) (page 24) used to connect the digital boundary microphone (optional) (page 22). Mic (analog) jack...

  • Page 20

    Hdmi terminal (page 24) used to connect to the display with an hdmi cable. Component terminal (page 28) used to connect to the display with a component video cable. Dc in (page 25) connect the ac adaptor’s dc cord. 20 user manual preparation.

  • Page 21: Remote Control

    Remote control press to show the sub video camera’s images on your and the other party’s display during a video conference call. When not on a video conference call, the sub video camera’s images are shown on your display only (page 75). Press to display/hide information about the other party, guide...

  • Page 22

    Boundary microphone (optional accessory) boundary microphone (digital interface type) (proprietary cable included. Cable length: approx. 8.5 m) boundary microphone (analogue interface type) (proprietary cable included. Cable length: approx. 7 m) a b a b model no.: kx-vca001 model no.: kx-vca002 mic ...

  • Page 23: Led Patterns

    Led patterns leds indicate the operational status of the unit, as follows: led pattern status light blue on • starting up slow blue flashing • idle state blue on • in a video conference call (including when dialling, receiving a video conference call, and being disconnected) orange on • self diagnos...

  • Page 24: Connecting The Unit

    Connecting the unit this section describes how to connect the main video camera, display, microphone, lan cable, ac adaptor and power cord. G f to each device to a router to a display to a general - purpose microphone to an ac outlet a d c b e notice • use only the included power cord. Note • make s...

  • Page 25: System Layout Examples

    Note • set the hub/router to auto negotiation mode. • if the system is set to 100m full duplex, it is necessary to change the system setting. For details, contact your dealer. • do not connect to a hub/router set to half duplex. • for more details about routers and dces, refer to the documentation f...

  • Page 26

    Noise level/ micro– phone a quiet room (40 dbspla) a regular room (45 dbspla) a noisy room (50 dbspla) 1 approx. 3 m approx. 2.2 m approx. 1.2 m 2 approx. 2.8 m approx. 1.5 m approx. 1 m 3 approx. 2.3 m approx. 1.3 m — 4 approx. 2 m approx. 1.1 m — layout examples (a regular room) (the grey circle i...

  • Page 27

    From analogue boundary microphones is no longer picked up. • when using digital boundary microphones and an analogue boundary microphone together, the output of the analogue boundary microphone will be monaural. The range of the microphone (the radius of the circle with a microphone at the centre) v...

  • Page 28: Amplifier/active Speaker

    Amplifier/active speaker connection this section describes how to connect an amplifier/ active speaker. 1. Connect the amplifier/active speaker to the audio out l/r jack on the back of the unit using a stereo pin plug cable. Note • connect the amplifier/active speaker correctly, as follows: – left c...

  • Page 29: Turning The Power On/off

    Turning the power on/off note • make sure that peripheral devices (e.G., display, main video camera) are turned on. 1 press the power button on the front of the unit. • the power led turns on. Then, the status led starts flashing blue slowly, and the home screen is displayed. • when the power is tur...

  • Page 30: Screen Display

    Screen display home screen (idle screen) displayed when the power is turned on. Also displayed when the [home] button is pressed on the remote control. A b c d f e main video camera image displays the video from the main video camera. Unit information the information displayed differs depending on t...

  • Page 31: Menu Screen (Idle Screen)

    Icon status microphone is muted. Note • if the mic detection setting has been disabled through system settings (page 90), the icon will not be displayed even if the boundary microphone or headset microphone is muted. Network, server (any kind), or peripheral connection error (no connection, device e...

  • Page 32

    Ip mode: the connection mode, local site name, ip address, (if using a sip server [page 103], the sip user name), maximum bandwidth, and encryption status. • if the local site name or sip user name is too long to display, it will be shortened and ended with "...". Guide displays operations you can p...

  • Page 33: Video Conference Call Screen

    Video conference call screen a d f b c e g other party’s information when registered in the contact list: the other party’s name/group name is displayed. When not registered in the contact list: the other party’s ip address, sip uri (sip user name@sip domain name), host name (e.G., www.Example.Com),...

  • Page 34

    • you can set whether to display the icon. This setting affects all displayed images (excluding your own image) (page 90). For example, if icon display has been enabled, the icon will be displayed on the image of all other parties, but not on your own image. However, if icon display has been disable...

  • Page 35: 4-Party Conference)

    Making a video conference call you can make a video conference call using one of the following methods. Note • during a video conference call, you cannot perform the following operations: – pressing [menu] to display the menu screen. – pressing [contact] to display the contact list screen. • make su...

  • Page 36: Calling From The Home Screen

    Calling from the home screen 1 press [home]. • the home screen is displayed. 3 2 1 4 2 with the dial keys, enter a one-touch connection number (1 to 5). • the information registered in the selected one-touch connection number is displayed. 3 press [start] to start the call. • you can also start the ...

  • Page 37: Calling From The Menu Screen

    Calling from the menu screen note • from the menu screen, you can make a video conference call using up to 300 speed dial numbers (1 to 300). (from the home screen, you can make a video conference call using up to 5 one-touch connection numbers [1 to 5].) 1 press [menu]. • the menu screen is display...

  • Page 38: 2, 3

    Calling from the contact list (2-party conference/3-party conference/4-party conference) note • to make a video conference call from the contact list, you must first register contacts in the contact list (page 82). • if "ip address" is set to "auto" on the network settings screen (page 87), the unit...

  • Page 39

    3 select the entry you want to call using [ ][ ]. • you can switch the index tab back and forth using [ ][ ]. (index tabs in which no entries exist will be skipped.) • press a numeric button on the remote control to switch to the index tab assigned to that button, as shown below. Numeric button 1 2 ...

  • Page 40: 2-5

    Calling by entering an address directly you can make a video conference call by entering the ip address, sip uri (or sip user name), or mcu’s conference room number@ip address. 1 press [menu]. • the menu screen is displayed. 7 8 1 6 2-5 2 select "manual dial" using [ ][ ] and press [enter]. • the in...

  • Page 41

    6 enter the ip address, sip uri (or sip user name), or mcu’s conference room number@ip address. Note • if the ip address contains 1 or 2 digit numbers, enter these numbers as they are. Do not enter like [.001]. Example: the ip address is [192.168.0.1]. – correct entry: [192.168.0.1] – wrong entry: [...

  • Page 42

    • the characters that can be input for an mcu’s conference room number are as follows: alphanumeric characters, symbols . = * + _ - $ ! ? / ' ( ) (up to 60 characters) • you can refer to the contact list when entering the ip address, sip uri (or sip user name), or mcu’s conference room number@ip add...

  • Page 43

    Calling from the call history you can make a video conference call from the call history. The call history is divided into outgoing and incoming calls. The last 30 video conference calls made and received are stored in the outgoing and incoming call history. Information such as the contact name or i...

  • Page 44: 2, 3

    1 press [menu]. • the menu screen is displayed. 4 5 2, 3 1 2 select "call history" using [ ][ ] and press [enter]. • the outgoing call history screen is displayed. Note • the result of the video conference call is displayed in the "call result" column as follows: – : the video conference call was es...

  • Page 45

    • when a contact in the incoming call history is newly added to your contact list, the incoming call history will be updated to display the contact’s information from the contact list. • when a party that is not registered in your contact list is selected, if you press [b], the contact list registra...

  • Page 46: When Manual Answer Is Set

    Answering a video conference call depending on your setting, you can either respond to a request to participate in a video conference call manually (manual answer) or automatically (automatic answer) (page 88). Note • make sure that peripheral devices (e.G., display, main video camera) are turned on...

  • Page 47: System

    Connecting to a non-panasonic video conference system you can connect to a non-panasonic video conference system and have a 2-party video conference call. Intranet note • non-panasonic video conference systems you want to connect to must meet the following criteria. Confirm the settings of the non-p...

  • Page 48: Connecting to An McU

    Connecting to an mcu connecting to an mcu allows you to have a video conference call with 5 or more parties. Intranet mcu note • mcus you want to connect to must meet the following criteria. Confirm the settings of the mcu. – supports sip communication – supports communication with the h.264 baselin...

  • Page 49

    Operating an mcu remotely using tone signals when connecting to an mcu, you can send tone signals by pressing buttons (0–9, #, or ) on the remote control. Doing so allows you to operate (e.G., change the screen layout) the mcu remotely. Note • tone signals can only be sent when connecting to an mcu....

  • Page 50: Conference Call

    Changing the screen layout during a 2-party video conference call you can choose from 3 different screen layouts when taking part in a 2-party video conference call. 1 press [layout]. • the screen will cycle through the available layouts each time you press [layout]. – layout 1: the other party’s im...

  • Page 51

    Note • you can press [b] or [r] to switch the screen layout to that button’s pre-assigned layout. The layout displayed by each button depends on the screen layout currently in use. Display screen layout other site layout 1 both sites layout 2 this site layout 3 example: when using layout 2 [b]: the ...

  • Page 52: Conference Call

    Changing the screen layout during a 3-party video conference call you can choose from 7 different screen layouts when taking part in a 3-party (this site, site 1, site 2) video conference call. 1 press [layout]. • the screen will cycle through the available layouts each time you press [layout]. – la...

  • Page 53

    A b c layout 1 layout 7 layout 6 b layout 2 a c b a b a b layout 3 b a layout 4 a layout 5 a: site 1 b: site 2 c: this site user manual 53 changing the screen layout.

  • Page 54

    Note • you can press [b], [r], or [g] to switch the screen layout to that button’s pre-assigned layout. *1 the layout displayed by each button depends on the screen layout currently in use. *1 you cannot switch the screen layout to layout 2 directly. However, you can switch to layout 2 if you press ...

  • Page 55: Conference Call

    Changing the screen layout during a 4-party video conference call you can choose from 6 different screen layouts when taking part in a 4-party (this site, site 1, site 2, site 3) video conference call. 1 press [layout]. • the screen will cycle through the available layouts each time you press [layou...

  • Page 56

    Layout 1 layout 2*¹ layout 6 layout 3 a: site 1 b: site 2 c: site 3 d: this site layout 4 layout 5 b d a c a b c a d b c *1 image edges are trimmed and the image is centred. 56 user manual changing the screen layout.

  • Page 57

    Note • you can press [b], [r], or [g] to switch the screen layout to that button’s pre-assigned layout. The layout displayed by each button depends on the screen layout currently in use. Display screen layout remote sites layout 1 all sites layout 2 site 1 layout 3 site 2 layout 4 site 3 layout 5 th...

  • Page 58: Controlling A Ptz Camera

    Controlling a ptz camera if a ptz (pan, tilt, zoom) camera is connected as the main video camera to your unit or the other party’s unit, you can control the pan (side-to-side movement), the tilt (up-down movement) and the zoom of the camera during a video conference call. Note • for details about co...

  • Page 59

    3 press the buttons of the remote control to operate the ptz camera. [b]: zoom out [r]: zoom in [ ][ ]: pan the camera left/right. [ ][ ]: tilt the camera up/down. • the movement continues as long as you hold down the button, and stops when you release the button. For finer control of the movement, ...

  • Page 60: Registering A Preset

    Registering a preset when you are not on a video conference call, you can register up to 9 presets (pan, tilt, and zoom position) of the ptz camera connected as the main video camera on your side. Note • preset registration can only be performed when using video cameras that support preset functions...

  • Page 61

    4 press a numeric button (1–9) to select the preset number to use. • the selected preset number is displayed in the upper right corner of the screen. Note • when a preset number that has already been registered is selected and preset registration is performed, that preset’s registered information wi...

  • Page 62

    Recalling a registered preset during a video conference call, you can set your own ptz camera’s direction and zoom settings to a desired position by selecting a registered preset. Note • for details about compatible ptz camera models, contact your dealer. • you can recall a preset that was set by th...

  • Page 63: Adjusting The Volume

    Adjusting the volume you can adjust the volume during a video conference call. 1 press [volume (+/–)]. • the volume level bar is displayed at the bottom of the screen. 1, 2 2 adjust the volume using [volume (+/–)]. • pressing [+] will increase the volume of the other party’s voice. • pressing [–] wi...

  • Page 64: Muting The Microphone

    Muting the microphone during a video conference call, you can mute the microphone so that your voice cannot be heard by the other party. You will be able to hear the other party’s voice, but they will not be able to hear you. Note • you can set the microphone(s) to be mute at the start of a received...

  • Page 65

    Muting the microphone (operation with the boundary microphone) 1 press the mic mute button. • an icon appears in the status display area of the screen (page 30), and the led light on the boundary microphone (page 22) becomes red. Make sure the colour of the led changes. • pressing the mic mute butto...

  • Page 66

    Reducing microphone noise (kx-vc600 only) you can reduce the amount of ambient noise picked up by the microphone (shuffling of papers, etc.) during a video conference call. When noise reduction is in effect, the volume level of voices may also be reduced. 1 press [y]. • "whisper mode [on]" is displa...

  • Page 67: Adjusting The Tone

    Adjusting the tone you can adjust the tone during a video conference call. 1 press [tone ( / )]. • the tone control dialogue box appears, and the current tone setting is displayed. 1, 2 2 press [tone ( / )] to select a tone setting. • "more highs": high-pitched sounds are amplified. • "standard": re...

  • Page 68: Connecting The Computer

    Displaying a computer’s screen you can display a computer’s screen on your display and to other parties by connecting the computer to the unit. This is convenient when explaining something on the computer’s screen while showing it to others, for example. Dce * 1 dce * 1 main video camera computer ro...

  • Page 69

    Resolution refresh rate (hz) vga 60/72/75/85 svga 60/72/75/85 xga 60/70/75/85 displaying the computer’s screen you can switch the display from the main video camera to the computer screen during a video conference call. Note • in this manual, "displaying a computer’s screen" indicates showing your c...

  • Page 70

    Example: during a 4-party video conference call computer’s screen site 1 site 2 site 3 this site note (when using the kx-vc600) • in the combined screen display, the computer’s screen, your own screen, and the other party’s screen are scaled and displayed at 95 % of their original sizes. • you can p...

  • Page 71

    • in the following cases, only the computer screen’s image will be shown, even if [pc] is pressed. – you are connected to an mcu or non-panasonic video conference system. – one or more other parties in the video conference call is using an older software version. When using the kx-vc300: • the compu...

  • Page 72

    Note (when using the kx-vc300/kx-vc600) • when connecting to an mcu or non-panasonic video conference system, the same screen may not be shown on the other party’s display depending on the other party’s screen layout. Ask the other party to change their screen layout to display your computer’s scree...

  • Page 73

    • when connecting to an mcu or non-panasonic video conference system: – even while displaying your computer’s screen, it is also possible for the other party to start sharing their computer’s screen. In this case, note that the other party’s computer screen will be displayed as the other party’s ima...

  • Page 74

    Displaying the sub video camera’s image when a sub video camera is connected to the unit, you can display the sub video camera’s image on your display and to other parties. Dce * 1 dce * 1 main video camera sub video camera router internet *1 dce: data circuit-terminating equipment connecting the su...

  • Page 75

    Displaying the sub video camera’s image you can switch the display from the main video camera to a sub video camera during a video conference call. 1 press [camera sub]. • the sub video camera’s image is displayed. The image is also visible on the other party’s display. Note • when connecting to an ...

  • Page 76

    • when connecting to an mcu or non-panasonic video conference system: – even while displaying your sub video camera’s image, it is also possible for the other party to start sharing their sub video camera’s image. In this case, note that the other party’s sub video camera’s image will be displayed a...

  • Page 77

    Displaying a still image from the sub video camera you can display a still image from the sub video camera during a video conference call. Note • fix your sub video camera and the object so that the image is not blurred. • you cannot perform this operation when connecting to an mcu or non-panasonic ...

  • Page 78

    Displaying the connection status you can confirm the connection status of the network and peripheral devices. 1 press [status]. • the connections status screen is displayed. An "x" mark is displayed next to any network or peripheral devices connection that is not in normal operation or not connected...

  • Page 79: Displaying Unit Information

    Displaying unit information 1 press [status] twice. • the unit information screen is displayed. 2 1 note • when you are not using a sip server, "sip username" and "sip domain name" will be blank. • the status of communication encryption is displayed under "encryption" and the resolution for sending ...

  • Page 80

    2 press [back]. • the display returns to the screen in use before the step 1 was performed. 80 user manual displaying the connection status.

  • Page 81: Activating Enhanced Features

    Activating enhanced features overview of activation keys you can enhance the following types of features with an activation key (sold separately). For details about the settings, refer to page 105. Model no. Product name activation key type target model description kx-vcs301 activation key card (4-p...

  • Page 82: Adding Contacts to The

    Adding contacts to the contact list you can register the information of up to 300 contacts in the contact list. Note • if a video conference call is received while data is being entered, a dialogue box to confirm if you answer a video conference call is displayed. Use [ ][ ] to select "yes" or "no" ...

  • Page 83: Editing Contact Information

    Note • to continue entering another contact, press [b] and repeat steps 3–5. 6. Press [home]. • the home screen is displayed. Registering a multiple-party contact note • if you are using the kx-vc300, registering a multiple-party contact can only be done after purchasing an activation key card (kx-v...

  • Page 84: Deleting A Contact

    5. Press [g]. • the contact list edit screen is displayed. 6. Use [ ][ ] to select the item you want to edit and make any changes (page 115). Note • when editing a single-party contact, you cannot edit "multi-point". • when editing a multiple-party contact, you cannot edit "multi-point" or "address"...

  • Page 85

    Non-compliance with the rfc. In this case, contact your network administrator. 1. Press [menu]. • the menu screen is displayed. 2. Use [ ][ ] to select "call history" and press [enter]. • the outgoing call history screen is displayed. Note • to refer to the incoming call history, press [g]. 3. Use [...

  • Page 86: Changing System

    4. Use [ ][ ] to select the necessary items and input information (page 115). Note • you cannot edit "multi-point" or "address". 5. Press [g]. • a dialogue box to confirm the saving of settings is displayed. 6. Use [ ][ ] to select "yes" and press [enter]. • the call history screen is displayed. 7. ...

  • Page 87: Setting The Date and Time

    6. Use [ ][ ] to select "yes" and press [enter]. • the system settings screen is displayed. 7. Press [home]. • the home screen is displayed. Setting the date and time 1. Press [menu]. • the menu screen is displayed. 2. Use [ ][ ] to select "settings" and press [enter]. • the system settings screen i...

  • Page 88: Making Connection Settings

    Note • "ip address", "subnet mask", and "default gateway" can be entered only if "ip address" is set to "manual". • if the value for "ip address", "subnet mask", or "default gateway" contains 1 or 2 digits numbers, enter these numbers as they are. Do not enter like [.001]. Example: the ip address is...

  • Page 89

    Note • the maximum bandwidth during a video conference call adjusts to that of the party that has set the lowest bandwidth for the maximum bandwidth setting among all participating parties. • you cannot select a value that is higher than the maximum bandwidth set by the dealer. For details, contact ...

  • Page 90

    – "video": even when bandwidth is low or the network is congested, image quality is prioritised. Note • if one of the other parties is using an older software version, "audio" will be selected. "audio only mode": use [ ][ ] to select whether to use only audio communication (audio-only mode) in perio...

  • Page 91: Making Screen Standby

    – "off" (default): disables noise reduction. 5. Press [g]. • a dialogue box to confirm the saving of settings is displayed. 6. Use [ ][ ] to select "yes" and press [enter]. • the system settings screen is displayed. 7. Press [home]. • the home screen is displayed. Making screen standby settings when...

  • Page 92: Setting The Mic Position

    5. Use [ ][ ] to select the following items for input: "welcome screen vol.": press [enter] and use [ ][ ] to select the volume level ("off", "low", "medium" [default] or "high") played at the start-up. "ringback tone vol.": press [enter] and use [ ][ ] to select the volume level ("off", "low", "med...

  • Page 93

    – 2 or more digital boundary microphones: monaural output – 1 digital boundary microphone: stereo output • when using digital boundary microphones and an analogue boundary microphone together, the output for all boundary microphones will be monaural. 7. Press [home]. • the home screen is displayed. ...

  • Page 94: Making Remote Control

    When setting digital boundary microphones parallel with the display: connector main video camera speaker speaker display r ch l ch mic 1 mic 2 mic 3 mic 1: "right side" mic 2: "center mono" mic 3: "left side" when setting digital boundary microphones as follows: main video camera r ch l ch mic 2 mic...

  • Page 95

    4. Use [ ][ ] to select "remote ctrl id" and press [enter]. • the remote control settings screen is displayed. 5. Use [ ][ ] to select the following items for input: "remote id enable": use [ ][ ] to select "on" or "off" (default). • when "on" is selected, you can set a specific remote control id fo...

  • Page 96: Making Language Settings

    11. Press [home]. • the home screen is displayed. Making language settings 1. Press [menu]. • the menu screen is displayed. 2. Use [ ][ ] to select "settings" and press [enter]. • the system settings screen is displayed. 3. Press [ ]. • the second page is displayed. 4. Use [ ][ ] to select "language...

  • Page 97: Performing System

    Performing system maintenance display unit information you can view the setting information for the unit. 1. Press [menu]. • the menu screen is displayed. 2. Use [ ][ ] to select "settings" and press [enter]. • the system settings screen is displayed. 3. Press [ ] twice. • the third page is displaye...

  • Page 98: Performing Self Diagnosis

    2. Use [ ][ ] to select "settings" and press [enter]. • the system settings screen is displayed. 3. Press [ ] twice. • the third page is displayed. 4. Use [ ][ ] to select "network test" and press [enter]. • the network test screen is displayed. 5. Enter an ip address. Note • if the ip address conta...

  • Page 99: Performing Remote

    • when someone speaks into the microphone, confirm whether the sound plays back through the speakers. • during self diagnosis, all boundary microphones will be set to "center stereo". • during self diagnosis, the tone will be set to "standard". 6. Press [r]. • the self diagnosis ends. Note • if you ...

  • Page 100: Making Administrator

    Making administrator menu settings note • if a video conference call is received while data is being entered, a dialogue box to confirm if you answer a video conference call is displayed. Use [ ][ ] to select "yes" or "no" and press [enter]. • when "yes" is selected, you can answer a video conferenc...

  • Page 101: Making Encryption Settings

    3. Use [ ][ ] to select the following items and enter a password (4–10 digits): "current password": enter the current password (default: 00000000). "new password": enter the new password. "retype new password": enter the new password again. Note • please change the default login password the first t...

  • Page 102: Making Software Update

    • while being entered, the characters of the encryption key are displayed, but once the settings are saved, all the characters will be displayed as asterisks (*), and you will no longer be able to check the encryption key on the screen. Record the encryption key beforehand, and store it in a safe lo...

  • Page 103: Making Connection Mode

    Making connection mode setting 1. Login to the administrator menu (page 100). • the admin menu screen is displayed. 2. Use [ ][ ] to select "connection mode" and press [enter]. • the connection mode setting screen is displayed. 3. Use [ ][ ] to select the desired connection mode. "ip mode": communic...

  • Page 104

    2. Use [ ][ ] to select "sip settings" and press [enter]. • the sip setting screen is displayed. 3. Use [ ][ ] to select the following items for input: "sip server": use [ ][ ] to select "on" or "off" (default). Note • to communicate using a sip server, "on" must be selected and "sip server address"...

  • Page 105: Performing System

    Performing system initialisation 1. Login to the administrator menu (page 100). • the admin menu screen is displayed. 2. Press [ ]. • the second page is displayed. 3. Use [ ][ ] to select "system initialize" and press [enter]. • a dialogue box to confirm the start of system initialisation is display...

  • Page 106: Updating Software

    3. Use [ ][ ] to select "enhancement" and press [enter]. • the software enhancement screen is displayed. Note • features that have already been activated are displayed in "activated features", as follows: – "4-point connection": the feature for making multiple-party video conference calls is enabled...

  • Page 107: Making Audio Input Settings

    4. When "automatic version check" is set to "on" (page 102): the latest software version is displayed next to "available software version :". Proceed to step 5 if there is an update available. When "automatic version check" is set to "off" (page 102): use [ ][ ] to select "software updates" and pres...

  • Page 108: Saving The Operation Log

    2. Press [ ]. • the second page is displayed. 3. Use [ ][ ] to select "audio input" and press [enter]. • the audio input settings screen is displayed. 4. Use [ ][ ] to select the following items for input: "echo canceller": use [ ][ ] to select whether to enable the echo canceller feature. – "on" (d...

  • Page 109: Making Hdmi Settings (For

    5. Press [enter]. • the operation log will begin saving. Note • while the operation log is being saved, do not remove the usb memory device. This could damage the unit or corrupt the data. • the file saved to the usb memory device will be named "hdvclogall_xxxx.Tar". The software version you are usi...

  • Page 110

    – "local site name" – "ip address" (when "manual" is selected for "ip address") – "subnet mask" (when "manual" is selected for "ip address") • if you are currently entering "local site name", the next screen will not be displayed even if you press [r]. • in ip mode, you cannot configure the "encrypt...

  • Page 111

    (this mode switches the display resolution according to the condition of the network.) – "auto" (default [for kx-vc600]): this mode selects either "full hd" or "hd" according to the available bandwidth. Note • selecting "auto" or "hd" is recommended. • if you are using the kx-vc300, "auto" or "full ...

  • Page 112: Selecting A Local Site

    – "on": you can communicate using a sip server. – "off": you cannot communicate using a sip server. Note • if sip settings have not been configured on the sip settings screen, you cannot select "on" (page 103). For details, contact your network administrator. • when there is a problem with the sip s...

  • Page 113

    • to return to the site set on the system settings screen, turn off the power and then turn it back on, or use the following procedure: 1. Repeat steps 1–2. 2. Use [ ][ ] to select the currently selected local site. 3. Press [y]. • a dialogue box to confirm whether you want to return to the site set...

  • Page 114

    2. Use [ ][ ] to select "select local site" and press [enter]. • the select local site screen is displayed. 3. Use [ ][ ] to select the local site you want to delete. 4. Press [r]. • a dialogue box to confirm deletion is displayed. 5. Use [ ][ ] to select "yes" and press [enter]. • the select local ...

  • Page 115

    Inputting letters and numbers you can use the remote control to input letters and numbers. The following tables detail the characters and numbers that can be input. The language that can be input depends on which language is selected through system settings. Press the indicated button repeatedly to ...

  • Page 116

    Table 1 english (for kx-vc300bx/kx-vc600bx/kx-vc300cx/kx-vc600cx/kx-vc300ex/kx-vc600ex) button latin mode uppercase -preferred mode uppercase -preferred mode lowercase -preferred mode uppercase -preferred mode lowercase -preferred mode lowercase -preferred mode extended character 1 (western europe) ...

  • Page 117

    Table 2 german (for kx-vc300ex/kx-vc600ex only) button latin mode uppercase -preferred mode uppercase -preferred mode lowercase -preferred mode uppercase -preferred mode lowercase -preferred mode lowercase -preferred mode extended character 1 (western europe) mode extended character 2 (eastern europ...

  • Page 118

    Table 3 french (for kx-vc300ex/kx-vc600ex only) button latin mode uppercase -preferred mode uppercase -preferred mode lowercase -preferred mode uppercase -preferred mode lowercase -preferred mode lowercase -preferred mode extended character 1 (western europe) mode extended character 2 (eastern europ...

  • Page 119

    Table 4 italian (for kx-vc300ex/kx-vc600ex only) button latin mode uppercase -preferred mode uppercase -preferred mode lowercase -preferred mode uppercase -preferred mode lowercase -preferred mode lowercase -preferred mode extended character 1 (western europe) mode extended character 2 (eastern euro...

  • Page 120

    Table 5 spanish (for kx-vc300bx/kx-vc600bx/kx-vc300cx/kx-vc600cx/kx-vc300ex/kx-vc600ex) button latin mode uppercase -preferred mode uppercase -preferred mode lowercase -preferred mode uppercase -preferred mode lowercase -preferred mode lowercase -preferred mode extended character 1 (western europe) ...

  • Page 121

    Table 6 dutch (for kx-vc300ex/kx-vc600ex only) button latin mode uppercase -preferred mode uppercase -preferred mode lowercase -preferred mode uppercase -preferred mode lowercase -preferred mode lowercase -preferred mode extended character 1 (western europe) mode extended character 2 (eastern europe...

  • Page 122

    Table 7 portuguese (for kx-vc300bx/kx-vc600bx/kx-vc300cx/kx-vc600cx/kx-vc300ex/ kx-vc600ex) button latin mode uppercase -preferred mode uppercase -preferred mode lowercase -preferred mode uppercase -preferred mode lowercase -preferred mode lowercase -preferred mode extended character 1 (western euro...

  • Page 123

    Table 8 russian (for kx-vc300cx/kx-vc600cx only) continued on next page button cyrillic mode latin mode uppercase -preferred mode lowercase -preferred mode uppercase -preferred mode lowercase -preferred mode number mode 1 1 А Б В Г а б в г 2 2 Д Е Ё Ж З д е ё ж з 3 3 И Й К Л и й к л 4 4 М Н О П м н ...

  • Page 124

    Continued from previous page button uppercase -preferred mode lowercase -preferred mode uppercase -preferred mode lowercase -preferred mode extended character 1 (western europe) mode extended character 2 (eastern europe) mode 1 1 1 1 a À Á Ã Ä Å Æ b c Ç a à á â ã ä å æ b c ç 2 a à á â ã ä å æ b c ç ...

  • Page 125: Switching The Input Mode

    Switching the input mode each time [b] or [r] is pressed, the input mode will be switched in the following cycle: • [b] (when language other than russian is selected for the display language): latin mode ® number mode ® extended character 1 mode ® extended character 2 mode [b] (when russian is selec...

  • Page 126

    Changing the remote control batteries for users in taiwan only 1. Open the cover. 2. Take out the r6 (aa) batteries. 3. Insert new batteries (r6 [aa] dry cell), minus side first, then close the cover. 126 user manual m i s c e l l a n e o u s miscellaneous.

  • Page 127: Cleaning The Unit

    Cleaning the unit when cleaning the unit, make sure the power is off and all cables are unplugged. Cleaning the unit while the power is on may cause a malfunction. • wipe the unit with a dry, soft cloth. When the unit is very dirty, first clean it with a neutral, household cleaning agent using a wel...

  • Page 128: Troubleshooting

    Troubleshooting if a problem is occurring with the operation of the device, check here for possible solutions. Before proceeding check all connections to make sure they are secure, and that power is flowing from the outlet that the unit is plugged into. Basic operation problem cause and solution the...

  • Page 129

    Problem cause and solution operation is unresponsive or incorrect. • cables or cords may not be connected properly. → check that all cables to the unit are connected properly (page 19). • an error has occurred. → turn off the unit and restart it. • there may be a problem with your communication line...

  • Page 130

    Problem cause and solution you cannot control the other party’s video camera with the remote control. • the other party’s main video camera is not a ptz camera supported by this unit. → ask the other party to use a ptz camera that is supported by this unit. For details, have the other party contact ...

  • Page 131

    Problem cause and solution cannot connect with another party. • the lan cable is not connected properly. → check that it is connected to the unit properly (page 19). Perform a network test by entering the ip address of the other party, and then confirm the connection to the other party (page 97). • ...

  • Page 132

    Problem cause and solution • when making a video conference call by entering an mcu’s conference room number@ip address, "sip server" is set to "on". → change the "sip server" setting to "off" (page 103). • the internet connection is not established. → some hubs, routers, etc. Can take 10 seconds or...

  • Page 133

    Problem cause and solution the computer or sub video camera’s video is not displayed. • cables or cords may not be connected properly. → make sure all connections to the unit are correct (page 68, page 74). On the home screen, press [pc] or [camera sub] and then check the computer’s screen or sub vi...

  • Page 134: Audio

    Audio problem cause and solution the other party cannot hear your voice. • the microphone cable is not properly connected. → check that the microphone is properly connected to the unit (page 19). Perform self diagnosis, and check the performance of the microphones that are connected to the unit (pag...

  • Page 135: System Settings

    Problem cause and solution you hear audio feedback. • the microphone is too close to the display or to speakers. → keep microphones at least 1 m away from any display or speaker. • the display’s volume settings are too high. → decrease the volume level of the display. Sound cuts out or echoes. • adj...

  • Page 136: If These Messages Appear

    If these messages appear message cause and solution call failed. Encryption settings (on/off) must match. Please change the encryption setting on one side and try again. • the encryption settings do not match those of the other party in a video conference call. → change the encryption settings to ma...

  • Page 137

    Message cause and solution pc is not connected. Check the connection. • a cable or cord is not properly connected. → check that all cables to the unit are connected properly (page 68). • the computer is not turned on. → turn on the computer. • the computer is not set to output from its external moni...

  • Page 138

    Message cause and solution check main camera setting. Set camera operating frequency to nhz. If [#] is pressed, the system enters safe mode after restart. Note • the field frequency setting of the unit (50 or 60) is represented by n. • a video camera with a different field frequency to the unit has ...

  • Page 139

    Message cause and solution call failed due to unsupported product or other error. • an unsupported feature was used. → check the software version of all parties. Update the unit with the older software version so that the versions match. For details about supported versions and features, contact you...

  • Page 140

    Message cause and solution the address is invalid. • the ip address contains an invalid value. → enter the ip address correctly. The correct format is xxx.Xxx.Xxx.Xxx (dotted format decimal notation). If the ip address contains 1 or 2 digit numbers, enter these numbers as they are. Do not enter like...

  • Page 141

    Message cause and solution unable to connect to network. (xxxx xxxx) note • an error code (consisting of numerals) is displayed in "xxxx xxxx". • the lan cable is not connected properly, and therefore you cannot make a video conference call. → check that the lan cable is connected to the unit proper...

  • Page 142

    Message cause and solution invalid sip server address. • the format of the entered sip server address is invalid. → enter the sip server address correctly, in the format xxx.Xxx.Xxx.Xxx (decimal values separated by periods). For values of only 1 or 2 digits, enter these numbers as they are. Do not e...

  • Page 143: Miscellaneous

    Miscellaneous problem cause and solution "safe mode" is displayed on the screen. Note • when "safe mode" is displayed on the screen, you cannot connect to the network, make video conference calls, or perform certain settings (self diagnosis, performing a network test, etc.). • a standard definition ...

  • Page 144: System Specifications

    System specifications video compression method h.264 compatible resolutions • 1920 ´ 1080p • 1920 ´ 1080i • 1280 ´ 720p • 1280 ´ 540p • 960 ´ 540p • 704 ´ 480p • 352 ´ 240p camera input resolution 1920 ´ 1080i pc input resolutions xga, svga, vga audio compression method mpeg-4 aac ld frequency range...

  • Page 145

    Other • camera control rs-232c serial port ´ 1 (kx-vc600 only) (not used) • maintenance rs-232c serial port ´ 1 (not used) • usb ´ 1 (usb mass storage class, fat16/fat32 format) dimensions (width ´ depth ´ height) approx. 320 mm ´ approx. 230 mm ´ approx. 60 mm weight approx. 2.0 kg power input ac 1...

  • Page 146: Index

    Index a activating enhanced features 81, 105 enabling multiple-party video conference calls (kx-vc300 only) 81 enabling the sending of images in full hd resolution (kx-vc300 only) 81 activation key 81 activation key card for 1080 full hd (kx-vcs401) 81 activation key card for 4-point connection (kx-...

  • Page 147

    Self diagnosis, performing 98 software update, setting 102 sound, setting 91 specifications, system 144 sub video camera, viewing 74 system initialisation, performing 105 t tone, adjusting 67 troubleshooting 128 u unit information, viewing 79, 97 unit name, setting 86 v volume, adjusting 63 user man...

  • Page 148

    Pnqx3813wa copyright: this material is copyrighted by panasonic system networks co., ltd. , and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of panasonic system networks co., ltd. Panasonic system networks co., ltd. 2...