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Proximus Forum 500 User Manual

Other manuals for Forum 500: User Manual, User Manual, User Manual, User Manual, User Manual

Summary of Forum 500

  • Page 1

    Forum™ 500 forum™ 5000 forum iphone 512 user guide.

  • Page 2: Welcome To Proximus

    Welcome to proximus thank you for choosing a proximus product that stands for the best in quality matched with high design standards. Forum iphone 512 the following operating instructions will assist you in using your forum iphone 512 and answer most of the questions that may arise. If you need any ...

  • Page 3: Contents

    1 contents forum iphone 512 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 about this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 authorisation required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Page 4

    2 call waiting protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 using a headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 speed dialling . . . . . . . . . . . . . . . . . . . . . . . ....

  • Page 5

    3 forum iphone 512 passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 the “options” menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Page 6

    4.

  • Page 7: Forum Iphone 512

    Forum iphone 512 5 forum iphone 512 the forum iphone 512 is a voice over ip (voip) telephone in accordance with the internationally standardised sip standard (session initiation protocol). Connected to the communications system forum 500 / forum 5000 you have additional comfort functions available. ...

  • Page 8: About This Manual

    Forum iphone 512 about this manual 6 about this manual this manual describes how to use a forum iphone 512 sip telephone which is connected to a forum 500 / forum 5000 communications system. Authorisation required most of the features in this manual can only be used if you have the appro- priate use...

  • Page 9: Installation Site

    Using your telephone forum iphone 512 7 ● connected headsets must comply with the standard din en 60 950-1, point 6.2 (“safety of information technology equipment including elec- trical business equipment”). Please contact the appropriate customer representative if you need further information on th...

  • Page 10: Key Description

    Forum iphone 512 key description 8 key description the following table explains the forum iphone 512 keys. Forum iphone 512 keys key description and function hold key: puts the current call on hold. Press this key once again to retrieve the call on hold. Redial key: redials previously dialled number...

  • Page 11: Voip / Sip Telephones

    Voip / sip telephones forum iphone 512 9 voip / sip telephones the following information is of interest when telephoning via the forum iphone 512: ● brief silences or echoes may occur during some connections. This is due to the transmission quality of the line and not a functional defect of your tel...

  • Page 12

    Forum iphone 512 voip / sip telephones 10 conditions at your work area. The system administrator will take care of connecting the telephone for you. In case the lines are disconnected at some point, you can re-connect it yourself using the following explanation. Variant 1: the workstation has a netw...

  • Page 13: Operating The

    Telephoning operating the forum iphone 512 11 operating the forum iphone 512 telephoning making calls 1. In order to establish a connection, – pick up the handset or – press the loudspeaker key , to make the following call in the handsfree mode (see handsfree / open-listening starting on page 16). 2...

  • Page 14: Answering A Call

    Operating the forum iphone 512 telephoning 12 note: if the administrator has linked a trunk key / with a sip user account, you will be calling under the call number of the sip user account. If the trunk key is not linked, the call number of trunk key 1 is used. Answering a call an incoming call is s...

  • Page 15: Holding A Call

    Telephoning operating the forum iphone 512 13 holding a call you can briefly interrupt an ongoing call: 1. Press the hold key . The person calling now hears music on hold. 2. Press the hold key once again to continue the call. Taking a call from another terminal (take) you can accept an ongoing call...

  • Page 16: Ending A Call

    Operating the forum iphone 512 three-party calls 14 3. You can also toggle back and forth between callers or initiate a conference with both callers (please refer to page 15 also). Note: “pickup” is not possible if the person called belongs to a user group which has pickup protection activated. Endi...

  • Page 17: Toggling

    Three-party calls operating the forum iphone 512 15 toggling while you are conducting an enquiry call, the first caller is put on hold (see page 14). Now you can toggle between callers (switch back and forth). 1. Press the trunk key (e.G. ) of the caller waiting currently. The other caller is put on...

  • Page 18: Conference

    Operating the forum iphone 512 other device functions 16 conference you can speak with two callers simultaneously in a so-called “three-party conference”. 1. Dial the call number of the first caller. 2. Press the conference key . 3. Press the available trunk key (e.G. ) and dial the call number of t...

  • Page 19: Adjusting Volume

    Other device functions operating the forum iphone 512 17 adjusting volume you can adjust the volume of the ringer, of the handset or of the speaker with the volume keys . ● during call signalling you can adjust the volume of the ringer. ● while making a call, you adjust the volume of the handset or ...

  • Page 20: Using A Headset

    Operating the forum iphone 512 speed dialling 18 using a headset instead of using a handset, a headset can be connected to the forum iphone 512. You can press the loudspeaker key in this case in order to accept and end calls . Via the options menu of the forum iphone 512 you can configure whether to...

  • Page 21: Caller Lists

    Caller lists operating the forum iphone 512 19 configuring a speed dialling destination 1. Press one of the number keys for a few seconds. 2. The display shows speeddial ->enter number . Confirm with the down arrow key . 3. Enter the destination call number using the number keys. To correct a mistak...

  • Page 22: Messages

    Operating the forum iphone 512 messages 20 – 3 delete all : press the right arrow key to delete all call list entries. – 4 shows detail information on this call entry (number of calls from this call number and date of the last call). 5. Press the goodbye key to exit the menu. Note: the list of diall...

  • Page 23: Phone Book

    Phone book operating the forum iphone 512 21 phone book the administrator of the forum 500 / forum 5000 communications system can configure a phone book function key (please refer to function keys refe- rence starting on page 34). Use this function key to access the phone books managed on the forum ...

  • Page 24: Voicebox

    Operating the forum iphone 512 voicebox 22 3. A separate call forwarding can be configured for each type of call forwarding. Use the navigation keys to get to the desired input line or option. Confirm and save your entry respectively with the right arrow key . – option 1 switch on / 1 switch off : y...

  • Page 25: Busy Lamp Field

    Busy lamp field operating the forum iphone 512 23 3. Press the right arrow key to show the menu of the selected message. Use the navigation keys to go to the desired menu entry. – 1 displaying call number of caller. You call the caller back by picking up the handset or pressing the loudspeaker key ....

  • Page 26: Phone Lock

    Operating the forum iphone 512 phone lock 24 phone lock you can lock the forum iphone 512 to prevent unauthorised use. You must use your user pin to unlock the phone. This function can be executed via a function key (please refer to function keys reference starting on page 34) or via the options men...

  • Page 27: Presence

    Presence operating the forum iphone 512 25 presence the presence function is for communicating your presence status to an internal caller. When there is a call, the text is shown on the display of the caller, as long as the caller's telephone is a terminal. Change your status using a presence functi...

  • Page 28: Main Menu On The

    Main menu on the forum iphone 512 sip telephone 26 main menu on the forum iphone 512 sip telephone most features which the system administrator can program to a separate function key of the forum iphone 512 sip telephone can be set and used via the main menu of the forum 500 / forum 5000 communicati...

  • Page 29: 1 Calls

    1 calls main menu on the forum iphone 512 sip telephone 27 9 applications this menu group contains all functions offered by your system tele- phone in conjunction with additional programme packages of your communications system. Menu description: see page 31 0 central settings this is where you can ...

  • Page 30: 2 Call  Forwarding

    Main menu on the forum iphone 512 sip telephone 2 call forwarding 28 2 call forwarding 1 call diversion : programming call diversions for your own telephone. The display shows a separate line with immediately , after delay or busy for each type of call forwarding along with the current status (“+” =...

  • Page 31: 5 Protection

    5 protection main menu on the forum iphone 512 sip telephone 29 4 presence : you can inform other communications system users of your presence status. 5 protection 1 call protect : switching signalling of calls on/off for all call numbers of your device. The menu entry displays the current status: “...

  • Page 32: 6 Connections

    Main menu on the forum iphone 512 sip telephone 6 connections 30 6 connections the following features are executed if the current connection state of your telephone permits. 1 call pick-up 1 pick-up : you pick up the call intended for another telephone in your pick-up group. If the called subscriber...

  • Page 33: 9 Applications

    9 applications main menu on the forum iphone 512 sip telephone 31 note: if a called subscriber has announcement protection on, this feature is not executed. 2 intercom : this function is for directing an announcement to a single system terminal and the microphone is switched on on the system termina...

  • Page 34: 0 Central Settings

    Main menu on the forum iphone 512 sip telephone 0 central settings 32 2 call voicebox : you call your voicebox. The next steps are voice- controlled. For detailed information please refer to the guide for the voicebox programme forum voicemail. 4 acd : this menu entry is only offered if the forum ac...

  • Page 35: “Main Menu” Menu Tree

    “main menu” menu tree main menu on the forum iphone 512 sip telephone 33 “main menu” menu tree 1 call lists 4 hunt group 1 calls 1 call diversion 6 follow me 2 call forwarding 6 connections 1 call pick-up 2 dial 1 short messages 2 e-mail 4 presence 3 messages 1 calls 2 call forwarding 3 messages 5 p...

  • Page 36: Configuring The

    Configuring the forum iphone 512 settings 34 configuring the forum iphone 512 settings 1. Press the options key . The options menu appears. 2. Use the navigation keys to select the 1 preferences menu entry. Confirm with the right arrow key . 3. Go to the desired setting (please refer to the “options...

  • Page 37

    Function keys reference configuring the forum iphone 512 35 main menu labelling display of entire menu of the sip system telephone features supported on the forum 500 / forum 5000 communicationssystem phone book labelling shows phone book managed by the forum 500 / forum 5000 communica- tions system...

  • Page 38

    Configuring the forum iphone 512 restarting the forum iphone 512 36 restarting the forum iphone 512 you have to restart the forum iphone 512 sometimes, in order to activate a changed trunk key assignment, for example. 1. Press the options key . The options menu appears. 2. Use the navigation keys to...

  • Page 39: Restoring Factory Settings

    Deleting a local configuration configuring the forum iphone 512 37 deleting a local configuration the forum iphone 512 stores speed dialling numbers and - possibly concurrent - function key programmings in a local configuration. This can make it necessary to delete the local configuration of the for...

  • Page 40: Forum Iphone 512 Passwords

    Configuring the forum iphone 512 forum iphone 512 passwords 38 3. Use the navigation keys to select the 2 phone status menu entry. Confirm with the right arrow key . – the phone status menu appears. Use the navigation keys to select the 7 factory default menu entry. Confirm with the right arrow key ...

  • Page 41: The “Options” Menu

    The “options” menu configuring the forum iphone 512 39 the “options” menu press the options key to configure local settings directly on the forum iphone 512. When factory settings are restored no additional language files are available. In this case, the display language is set to english. The follo...

  • Page 42: Index

    Index 40 index a ac adapter 6 acd 32 administrator password 37 , 38 announcement 30 answered calls 35 b busy lamp field 34 c call diversion 28 follow me 28 call forwarding 21 , 35 call lists 27 call number suppress 31 transmit 31 call protection 17 , 35 call protection 29 call waiting protection 17 ...

  • Page 43

    Index 41 m main menu 35 applications 31 call forwarding 28 calls 27 central settings 32 connections 30 menu tree 33 messages 28 protection 29 messages 20 , 35 missed calls 35 mute key 8 n navigation keys 9 o open-listening 16 options key 8 p password 38 phone book 21 , 31 , 35 phone lock 36 pick-up ...

  • Page 44: Notes

    Index notes 42 notes.

  • Page 45: Support

    Support 43 support you can contact our support on the following telephone numbers: for configuration changes of your forum™ 500 or forum™ 5000 communications system for repairs smes and residential customers large companies in dutch: 0800 22 500 0800 22 200 in french: 0800 33 500 0800 33 200 in germ...

  • Page 46

    Subject to changes sta tus 03.2015 for more information: ● visit us in the internet at www.Proximus.Be/pabx ● contact your proximus dealer.