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RADVision Scopia XT5000 Series User Manual
Summary of Scopia XT5000 Series
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Scopia xt5000 endpoint with embedded server for ip office user guide version 3.2 for avaya ip office 8.1 3 .2.
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© 2000-2013 radvision ltd. All intellectual property rights in this publication are owned by radvision ltd and are protected by united states copyright laws, other applicable copyright laws and international treaty provisions. Radvision ltd retains all rights not expressly granted. All product and c...
Page 3: Table Of Contents
Table of contents chapter 1: about the scopia xt endpoint for ip office chapter 2: getting started initial workflow for xt endpoint users .............................................................................................................8 how to control the xt endpoint .......................
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Chapter 4: during your videoconference recording a videoconference ........................................................................................................................ 39 setting your recording preferences .............................................................................
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Activating the screen saver ........................................................................................................................... 81 chapter 7: troubleshooting the scopia xt endpoint for ip office viewing system information for customer support ....................................
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• support for dual hd video streams, allowing presentations and video clips to be shared in resolutions of up to 1080p 60 fps, depending on the license. This includes either video input from two cameras, or one video stream from the camera, and one presentation stream from the pc. • allows to easily...
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Enter the number using your xt remote control unit, and press or ok/menu. For other ways to make a call, see dialing a number directly from the endpoint on page 31 or dialing a number from the xt endpoint web interface on page 33. Before or during the meeting, you can do the following (see during yo...
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• apple safari version 5 or later • opera version 11 or later procedure 1. Open any of the supported internet browsers and enter the system's ip address. For example, http://1.2.3.4/. The xt endpoint login page opens. Figure 2: logging into the xt endpoint web interface 2. Enter the username and pas...
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• set your preferences, such as activating the do not disturb feature • check the system status you navigate xt endpoint menus using arrow keys and pressing the ok/menu key on the xt remote control unit (for details, see using the xt remote control unit on page 12). Procedure 1. Verify that the led ...
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Using the xt remote control unit this section explains how to use the xt remote control unit to navigate through the system menus, and lists the function of each key. The xt remote control unit has an improved design and increases usability to give you a smoother and more efficient videoconferencing...
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Figure 4: the new xt remote control unit use the xt remote control unit to navigate through system menus, as follows: • scroll through menus and options using the arrow keys and pressing the ok/menu key. Important: use the ok/menu key to select an item or a specific option, such as when choosing the...
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You can also switch between abc, abc, and 123 input methods by pressing 1/a/a repeatedly while the cursor is in the input field. Pairing an xt remote control unit with a xt codec unit about this task multiple xt codec units can be set up in the conference room and controlled with different xt remote...
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Figure 5: setting the xt remote control unit code 2. Enter the numeric code in the remote control code field. You can choose any value between 1-99. 3. From the web interface only, select save. 4. On the xt remote control unit, press the * and # keys simultaneously until the red led blinks twice. Fi...
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Important: the code and icon do not appear when the default code, 01, is used. 6. Set the code and exit by doing one of the following: • in the web interface, select finish. • in the endpoint, press ok. Performing basic configuration before you perform basic configuration for the xt endpoint, your s...
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Accessing the quick setup procedure about this task access the quick setup procedure to define basic settings for your scopia xt endpoint for ip office, such as the system's name, language, and network settings. Follow the tasks of the quick setup procedure in the order they are presented. This is r...
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• adjusting the image position on page 19: adjust your monitor's image if necessary. Important: this task is not available from the web interface. If you are configuring from the web interface, perform this procedure from the endpoint. • configuring network settings on page 21: define your system's ...
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Figure 8: setting country and language 2. Select the required country from the country list. If performing this task from the endpoint interface, use the arrow keys and press ok/menu. The system menu and the language field automatically change to the language used in the selected country. 3. If you ...
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The triangles in the top left corner and bottom right corner must be fully visible so that the white border of the triangle is fully visible on all sides. If the image is centered correctly, skip this procedure and select next. Figure 9: examining the image position 2. Press 1 to align the top left ...
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4. Press 2 to align the bottom right corner. 5. Use the arrow keys on the xt remote control unit to position the image, and then press ok/menu. 6. To configure network settings, select next and continue with configuring network settings on page 21. Configuring network settings about this task this p...
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Figure 11: defining ip settings 2. If you selected manual, configure the following, as instructed by the system administrator: table 1: configuring ip addresses field name description ip address enter the system static ip address here, used for accessing and managing the system. If the system retrie...
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If you are not using a gatekeeper in your deployment, select next > done. Configuring gatekeeper settings about this task this is typically not relevant for ip office deployments. Configure only if you are using a gatekeeper in your deployment. If you are not using a gatekeeper in your deployment, s...
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Figure 12: gatekeeper settings 2. Set the mode list to manual. Important: if the gatekeeper is configured to be automatically detected by endpoints, select automatic (depends on the type of gatekeeper). Consult the network administrator. 3. Enter the ip address of the gatekeeper in the gatekeeper ip...
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• from the xt endpoint web interface, select basic settings > preferences > general. • from the endpoint's main menu, select configure > general. Figure 13: basic settings page 2. Enter the name of the xt endpoint in the system name field. 3. Select the required language from the language list. 4. F...
Page 27: Managing The Phone Book
• if you are using a laptop during a meeting, do not place it too close to the microphone. Noise produced by the computer cooling system may interfere with audio quality. • mute the microphone pod before moving it. • avoid using your cellular phones during your meeting to avoid electromagnetic inter...
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Figure 14: accessing recent calls and contacts important: you can also choose a contact to edit, from either the recent calls or contact list. 2. Select the plus icon next to insert number. Figure 15: entering contact dialing information from the web interface 3. Enter the required information, as d...
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Figure 16: entering general contact information table 2: entering contact's basic information field name description contact type select the type from the list: • person/room: select for a personal endpoint or meeting room. • meeting call: select to include this endpoint in a predefined set of endpo...
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Field name description type if necessary, select the protocol to use when calling this personal endpoint or meeting room: • h.323: select for h.323 endpoints, such as other xt endpoint endpoints, or when joining a videoconference hosted by a scopia elite mcu. • sip: select for sip endpoints, such as...
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Deleting a contact from the phone book about this task if you are using the scopia xt endpoint for ip office's local ldap server, you can remove unused contacts from your phone book. You can do this procedure from the endpoint itself or from the xt endpoint web interface. Procedure 1. Access the con...
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Important: using encryption is subject to local regulation. In some countries it is restricted or limited for usage. For more information, consult your local reseller. From your endpoint, you can dial a number in the following ways: • dialing a number using the xt remote control unit • dialing a con...
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Figure 19: dialing a number from the endpoint dialing a number from the xt endpoint web interface about this task this procedure describes how to dial a number remotely, from the xt endpoint web interface. This can be useful, for example, when you are moderating a call remotely. You can also do this...
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Important: your organization may also have implemented a dial plan, which defines various dial prefixes to determine the characteristics of a call. For example, you may be able to dial 8 before the videoconference number for a lower bandwidth call, or 6 for an audio-only call. For more information o...
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Figure 20: dialing from the web interface modifying the default call settings about this task when dialing a number or contact, you can change the default call settings, if necessary. For example, you can set the call as audio only to conserve bandwidth. You can also modify contacts in your phone bo...
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If you are dialing from the contacts, recent calls, or direct call page, select edit next to the number you are calling (for more information about navigating to these pages, see dialing a number from the xt endpoint web interface on page 33). Figure 21: changing advanced call settings 2. Modify the...
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Answering and ending a video call you can answer calls manually or set the system to answering the call automatically: • if you set your system to automatic answering, the endpoint answers after the predefined number of rings (see setting call answering preferences on page 76 for details). • if you ...
Page 38: Joining A Videoconference
Figure 23: meeting duration alert • end meeting to immediately end the call • do not limit to remove the time limit • snooze to postpone the reminder and extend the meeting for another hour if your system administrator enabled encryption in your system and your call is secured, an icon showing a pad...
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Procedure 1. Access the recording settings: • from the xt endpoint web interface, select basic settings > recording > general. • from the endpoint's main menu, select configure > recording. Figure 24: setting your recording preferences 2. Define the following recording settings: user guide for scopi...
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Table 6: configuring recording settings field description resolution select the video resolution to use for recording from the list. The frame rate is limited to 25 frames per second. For the best quality, we recommend using the default video resolution, 1080p. You can lower the video resolution dur...
Page 42: Starting A Recording
Starting a recording about this task you can record videoconferences and store them to a connected usb storage device. This section describes how to start, pause, and stop a recording during a videoconference. This may require a license, depending on your model. For more information, see installatio...
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Figure 26: starting a recording 2. Start your recording by selecting start from the menu on the left. The recording icon appears at the top of the endpoint interface, next to the remaining time available for the recording. In the web interface, the remaining time appears at the bottom of the recordi...
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Figure 28: stopping a recording 5. To view your recorded videoconferences, see viewing a recording from the web interface on page 44. Viewing a recording from the web interface about this task this procedure describes how to view the recordings from the xt endpoint web interface. You can record vide...
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Procedure 1. Access the xt endpoint web interface, as described in accessing xt endpoint web interface on page 9. 2. Select more actions > recording. Figure 29: viewing a recording from the web interface 3. Find the recording from the list and select either play or download. The file is saved as .Mp...
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Alternatively, you can also configure your xt endpoint to block video input from your local endpoint by default at the start of each call. For more information, see blocking video input by default on page 80. Procedure block your video during a videoconference as follows: • press and hold the mute k...
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By default, the system stores the last camera position and retrieves this position the next time the camera is switched on. You can store multiple camera positions for future use, as described in administrator guide for scopia xt endpoint for ip office. For information about connecting the scopia xt...
Page 48: Adjusting The Volume
Figure 32: switching between cameras 3. Move the camera position using the arrow and zoom icons on the xt remote control unit or the web interface to get the desired angle. Adjusting the volume about this task press + or - on the xt remote control unit to adjust the sound you hear when receiving a c...
Page 49: Muting The Microphone Pod
Figure 33: call-answer settings 2. Drag the volume slider to set the value. 3. From the web interface only, select save. Muting the microphone pod you can mute the microphone pod in your room if you do not want participants at the remote site to hear you by doing one of the following: • press the mu...
Page 50: About Video Layouts
Figure 34: in-call menu the icon appears on the display. To unmute, repeat the procedure described above. The icon disappears from the display. Important: the icon shows that the remote endpoint's microphone is muted. About video layouts a video layout is the arrangement of participant images as the...
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Selecting your video layout with one monitor about this task a video layout is the arrangement of participant images as they appear on the monitor in a videoconference. If the meeting includes a presentation, a layout can also refer to the arrangement of the presentation image together with the meet...
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The pap (picture and picture) view shows two images of the same size, presented side by side. • pop the pop (picture out picture) view shows up to three images of different size, presented side by side. The image on the left is larger, with two smaller images on the right. • fullscreen the full scre...
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Figure 37: available video and content (example) important: by default, the video layout appears as follows: • when you are not in a call, one monitor shows the system menus, and both monitors display the video taken by the local camera. • during a videoconference, one monitor shows the system menus...
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Figure 38: video configuration options with two monitors table 8: video configuration options with two monitors layout description hd1 (menu & video rx) + hd2 (present) the main monitor (hd1) shows the system menus, the received video, and local video. The local video is in a small overlapping windo...
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Important: you can use pip, pap or pop views only if your system administrator has configured them in your xt codec unit. Important: when there is no call, you can reset the monitors to the default configuration by pressing and then 0 on the xt remote control unit. Changing the video layout during t...
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Layout description pap the pap (picture and picture) view shows two images of the same size, presented side by side. Pip the pip (picture in picture) view shows a video image in the main screen, with an additional smaller image overlapping in the corner. Typically, a remote presentation is displayed...
Page 57: Sharing Content
Figure 40: available video layouts in a call sharing content this section details how to share a presentation or any other file from a pc. Typically, a conference room can have one or two monitors. Depending on the conference room configuration, the presentation is shown either on the same monitor a...
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• for computers and laptops with a dvi out connector, connect the dvi cable to the dvi-i socket of the xt codec unit and connect the other end of the cable to the computer. Figure 41: connecting a computer to scopia xt endpoint for ip office • for computers with a vga output connector, use the inclu...
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Figure 42: connecting the computer's audio to the xt codec unit 3. Continue with setting the display resolution, as described in selecting the computer display resolution on page 59. Selecting the computer display resolution about this task for optimal display quality, and to prevent the screen from...
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Name resolution xga 1024x768 svga 800x600 vga 640x480 3. Select apply. 4. Select the refresh frequency rate from the screen refresh rate field. See table 11: resolution and refresh rates on page 60 for the supported resolution and refresh rates. Table 11: resolution and refresh rates name resolution...
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Alternatively, you can manually start presenting content (for details, see sharing content during a call on page 62 and sharing content in the local conference room on page 61). Procedure 1. Access the general settings, as follows: • from the web interface, select basic settings. • from the endpoint...
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Before you begin you must setup your computer and the xt codec unit before starting the presentation: • verify that the xt endpoint is not in a call. • configure your computer to the resolution and refresh rates supported by the system. See selecting the computer display resolution on page 59 for de...
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Sharing content during a call about this task once a call has been established, you can share your computer screen with the remote endpoint. If you are not in a call, you can share your presentation with participants in the local conference room (see sharing content in the local conference room on p...
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Figure 44: in-call menu 2. Repeat the previous step to stop sharing the presentation. User guide for scopia xt5000 endpoint with embedded server for ip office version 3.2 during your videoconference
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Important: your organization may also have implemented a dial plan, which defines various dial prefixes to determine the characteristics of a call. For example, you may be able to dial 8 before the videoconference number for a lower bandwidth call, or 6 for an audio-only call. For more information o...
Page 67: For Ip Office
Alternatively, you can block your local video and replace it with a system-generated image, if you still want your video to appear in the layout and other participants to hear your audio. For details, see blocking video from the scopia xt endpoint for ip office on page 45. Procedure press ok/menu on...
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Figure 47: examples of video layouts for hosted videoconferences with 2-9 participants important: the embedded mcu sends the same video layout to all the participants. Before you begin if you are not hosting this videoconference, you must first become a moderator of this videoconference, as describe...
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Figure 48: changing the video layout from the endpoint • from the xt endpoint web interface, select meeting call > settings > display. Figure 49: changing the video layout from the web interface 2. Select the desired layout according to the number of participants. Important: select auto to restore t...
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Alternatively, to moderate a videoconference hosted by another scopia xt endpoint for ip office, see moderating a videoconference hosted by another scopia xt endpoint for ip office on page 71. Before you begin start the videoconference and invite participants as described in starting a locally hoste...
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Figure 51: managing participants table 12: managing endpoints in the videoconference field description mute select to mute the selected endpoint. Make lecturer select to assign the participant as the lecturer. All participants in the videoconference can see the lecturer's video in the main part of t...
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Moderating a videoconference hosted by another scopia xt endpoint for ip office about this task when you use the scopia xt endpoint for ip office as an endpoint, you can moderate videoconferences hosted by another endpoint with a built-in mcu. This functionality is only available if: • the hosting e...
Page 73: Ending A Videoconference
Figure 54: managing the meeting 5. To stop moderating this meeting: • from the endpoint, press ok/menu and select participants > stop moderating. • from the xt endpoint web interface, select stop moderating in the participants list, next to local. --or-- to end the videoconference, access the videoc...
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Figure 55: ending a videoconference if your system administrator defined a time limit for videoconferences, a message appears when the limit is reached, and you can select one of the following: figure 56: meeting duration alert • end meeting to immediately end the call • do not limit to remove the t...
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• from the endpoint's main menu, select configure > advanced > utilities > pin protect settings > basic settings. You need to enter the pin required to access the advanced settings. The default pin is 1234. • from the xt endpoint web interface, select administrator settings > utilities > pin protect...
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• from the xt endpoint web interface, select basic settings > call-answer mode > general. • from the endpoint's main menu, select configure > calling. Figure 58: calling preferences 2. Select the required option from the automatic answer list: • yes always: enables automatic answer to an incoming ca...
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Confirming call disconnections about this task to prevent accidental disconnection from a call, you can configure the system to confirm before a call is disconnected. By default, calls are disconnected when a participant ends the call, without requiring a confirmation. Procedure 1. Access the call s...
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When the do not disturb feature is enabled: • the system blocks notifications of incoming calls. • the icon appears in the system information area of the monitor display. • when a remote endpoint calls, the system informs it that you are unavailable and automatically disconnects the calling endpoint...
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Figure 61: calling preferences 2. Set do not disturb to yes. 3. From the web interface only, select save. Blocking video input by default about this task you can configure the scopia xt endpoint for ip office to transmit audio only by default at the start of each call. You can do this, for example, ...
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Figure 62: call settings 2. Block video by default by doing the following: • from the web interface, set privacy to yes. • from the endpoint's interface, set video privacy to yes. 3. From the web interface only, select save. Activating the screen saver about this task the screen saver helps protect ...
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• from the endpoint's main menu, select configure > about using the xt remote control unit. Important: if your system is currently in a call, press ok/menu and select stats > configure > about. Figure 63: viewing system information 2. To view additional system information such as ip addresses and th...
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Figure 64: viewing system network information resolving monitor display problems problem the system displays a flickering or blank screen. Solution the rear panel of the xt codec unit features 2 hd outputs for connecting a main and auxiliary screen. For cabling, see the cabling diagram in the quick ...
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Solution make sure the xt codec unit output is properly connected to the monitor input. Make sure the monitor/dvi cable is connected properly at both ends. Problem the screen layout appears to be cropped. Solution configure the monitor layout as described below. 1. From the endpoint's main menu, sel...
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Resolving problems with pc presentations problem i cannot send a presentation from my pc. Solution make sure the vga/dvi cable is properly connected between the pc and the xt codec unit, as described in connecting a computer to the scopia xt endpoint for ip office on page 57. Solution make sure the ...
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Procedure 1. From the endpoint's main menu, select configure > general. Figure 65: enabling advanced settings 2. Set show advanced settings to yes. 3. Press the back key on the xt remote control unit. 4. Select advanced. 5. Enter your four-digit pin code, and press ok/menu. The default pin code is 1...
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Figure 66: restoring factory default settings 7. Press ok/menu, and select yes. The default settings are restored. Resolving video or audio disruptions problem you experience disruptions in either video or audio; for example, additional noise or static. Possible causes video or audio disruptions can...
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About radvision radvision, an avaya company, is a leading provider of videoconferencing and telepresence technologies over ip and wireless networks. We offer end-to-end visual communications that help businesses collaborate more efficiently. Together, radvision and avaya are propelling the unified c...