Raleigh Pedelec Groove* User Manual - page 221
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Warranty Information and Guarantee
1.
The BionX warranty covers a two-year period for BionX propulsion system(s) within the framework of
the following conditions.
2.
This warranty exclusively covers systems provided by BionX excluding all the other bicycle components
provided by other bicycle manufacturers.
3.
This warranty covers the repair and/or the replacement of BionX propulsion systems provided that the
equipment concerned loses its functionality within the agreed warranty period and also provided that
the claim is not related to any of the following cases expressly excluded under this warranty.
4.
Any other legal provisions, particularly with respect to warranty regulations, are not restricted by this
warranty.
5.
This warranty only covers material and manufacturing defects. It is only effective with a valid proof of
purchase consisting of the original purchase document or receipt indicating the date of purchase, the
dealer’s name and the designation of the bicycle model. BionX reserves the right to reject the coverage
of this warranty if the accompanying documentation of BionX components is not accurate
or complete.
6.
In the case of a warranty claim, BionX undertakes to either repair faulty system components and/or
to replace such components, at BionX discretion (Service Replacement Unit).
7.
Warranty repairs have to be exclusively performed by BionX. Any component to be repaired under
the framework of this warranty has to be transferred to BionX at the client’s own expenses and risks,
and, after the completion of such repair, has to be picked up at BionX, or, it has to be shipped (at the
request of the client) to the client’s address at the client’s own expenses and risks. In the case of
rightful warranty claims, BionX reserves the right to bear or repay transportation expenses. In order
to have a previous determination whether a warranty claim is justified or not, the end user has to
submit his claim to the dealer from whom he purchased the product so that the respective dealer
handles the shipment to BionX.
8.
Costs for repair work performed in advance by persons who have not been authorized by BionX
will not be reimbursed. In such a case, any warranty claim will cease.
9.
Repair work and/or replacement of components during the warranty period do not lead to an
extension and/or a new start of the warranty period. Repair work and direct replacement during
the warranty period may be performed with functional replacement components of equal value.
10.
The two-year warranty period starts with the date of purchase. Warranty claims must be reported
immediately.
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