Saeco HD8914 Instruction Manual - page 49
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ENGLISH
9.4 Troubleshooting table
Behaviour
Cause
Action
Themachinedoesnotturn
on .
The machine is disconnected or the
mainswitchisintheOFFposition.
Pluginthemachineandplacethemainswitchinthe
ONposition.
Themachineisinsimulated
workingmode.
The STAND-BY button has been
pressedformorethan8seconds.
TurnthemachineOFFandONusingthemainswitch.
Thedriptrayfillsupquickly. To guarantee a perfect coffee at
every brewing, the machine rinses
andwarmsitselfbyflushingwaterin
thedriptray.
Emptythedriptray.Toavoidthatrinsingwaterendsin
thedriptray,placeacupbelowthedispensingspouts.
The‘Coffeegroundsdrawer
full’signalisstillon,evenif
it’s emptied or with only
fewcoffeegroundsinit.
Thecoffeegroundsdrawerhasbeen
emptiedwhilethemachinewasoff.
Afteremptyingdriptrayandcoffeegroundsdrawer,
waitforthe‘Closeservicedoor’signaltobedisplayed.
Placethecomponentsback.
It is impossible to remove
thebrewgroup.
The brew group is incorrectly
positioned.
Closetheservicedoor.Turnthemachineoffandback
onagain.Waitforthe‘Readyforbrewing’signaland
thenremovethebrewgroup.
Thecoffeegroundsdrawerisinplace. Removethecoffeegroundsdrawerbeforeremoving
thebrewgroup.
Itisimpossibletoinsertthe
brewgroup.
The brew group is not in the idle
position.
Makesurethatthebrewgroupisintheidleposition
as described in the “7.2.1 Weekly brew group cleaning
cycle” chapter,“Reassembly phase” .
Thegearboxisincorrectlypositioned. Place the drip tray and coffee grounds drawer in
theirproperseats.Closetheservicedoor.Turnthe
machine on without the brew group.The gearbox
goesbacktothecorrectposition.Turnthemachine
off and put the brew group in place following the
instructions in the “7.2.1 Weekly brew group cleaning
cycle” chapter,“Reassembly phase” .
Coffeehastoolittlecream
oriswatery.
Grindersaresettoacoarseposition. Adjustthegrindingfinenessasdescribedinthe“5.3.3
Ceramic coffee grinder adjustment” chapter.
The blend is not right, coffee is not
freshly roasted or is ground too
coarse .
Changecoffeeblendoradjustthegrindingfineness
as described in the “5.3.3 Ceramic coffee grinder
adjustment” chapter.
Themachinemustperformtheself-
adjustment.
Brewafewcupsofcoffee.
Coffee is leaking from the
coffeedispensingspout.
The coffee dispensing spout is
clogged .
Cleanthecoffeedispensingspoutanditsholesusing
atoothpick.
Coffeeisnothotenough.
Cupsarecold.
Warmthecupswithhotwater.
The temperature is incorrectly
regulated .
Adjust the temperature as described in the “5.3.4
Brewing temperature adjustment” chapter.
The machine grinds the
coffee beans, but coffee
does not come out .
Waterempty.
Fill the water tank and prime the circuit again as
described in the “5.2.1 Water circuit priming” chapter.
Thebrewgroupisdirty.
Clean the brew group as described in the “7.2.1
Weekly brew group cleaning cycle” chapter.
Thecircuitisnotprimed.
Prime the circuit as described in the “5.2.1 Water
circuit priming” chapter.
Thecoffeedispensingspoutisdirty. Cleanthecoffeedispensingspoutanditsholesusing
atoothpick.
Themachinemustperformtheself-
adjustment.
Brewafewcupsofcoffee.
Coffeecomesoutslowly.
Coffeeisgroundtoofinely.
Change coffee blend or adjust the grinding as
described in the “5.3.3 Ceramic coffee grinder
adjustment” chapter.
Thecircuitisnotprimed.
Prime the circuit as described in the “5.2.1 Water
circuit priming” chapter.
Thebrewgroupisdirty.
Clean the brew group as described in the “7.2.1
Weekly brew group cleaning cycle” chapter.
Themachinemustperformtheself-
adjustment.
Brewafewcupsofcoffee.