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Sam4s ER-380 Operator's Manual

Summary of ER-380

  • Page 1

    Er-380/er-380m electronic cash register operator's and programming manual all specifications are subject to change without notice. 2013, crs, inc. M-er380m version 2.9.

  • Page 2: Crs, Inc.

    Crs, inc. Limited warranty and disclaimers of warranty this manual has been developed by crs, inc. It is intended for the use of its customers and service personnel and should be read in its entirety before attempting to install, use or program the product(s). Nothing contained in this manual shall ...

  • Page 3: Precaution Statements

    Er 380/380m electronic cash register v2.9 1 precaution statements follow these safety, servicing and esd precautions to prevent damage and to protect against potential hazards such as electrical shock. 1-1 safety precautions 1. Be sure that all built-in protective devices are replaced. Restore any m...

  • Page 4

    2 er 380/380m electronic cash register v2.9 1-2 servicing precautions warning: first read the-safety precautions-section of this manual. If some unforeseen circumstance creates a conflict between the servicing and safety precautions, always follow the safety precautions. Warning: an electrolytic cap...

  • Page 5: Contents

    Er 380/380m electronic cash register v2.9 3 contents introduction 7 using this manual .................................................................................................................... 7 using flowcharts..................................................................................

  • Page 6

    4 er 380/380m electronic cash register v2.9 waste function..........................................................................................................45 currency conversion ...............................................................................................................46...

  • Page 7

    Er 380/380m electronic cash register v2.9 5 program 80 - function key descriptor ..................................................................... 93 program 90 - function key halo ........................................................................... 94 instructions for currency conversion...

  • Page 8

    6 er 380/380m electronic cash register v2.9 merchandise return.................................................................................................135 void transaction .....................................................................................................136 local total rep...

  • Page 9: Introduction

    Er 380/380m electronic cash register v2.9 introduction  7 introduction using this manual with this manual we hope to provide you with a means to use your sam4s cash register to its fullest potential. This manual is divided into six sections:  "introduction" on page 7, explains basic features and f...

  • Page 10: Basic Features and Functions

    8  introduction er 380/380m electronic cash register v2.9 basic features and functions the sam4s er-380 is designed to fit into many different retail and restaurant environments. Standard features include:  high-speed thermal printer, featuring easy drop-and-print paper loading.  cash drawer with...

  • Page 11

    Er 380/380m electronic cash register v2.9 introduction  9 er-380 display the er-380 comes with a ten position front display. Annotations on the display window include:  rpt, where a counter appears when the same item is multiplied or repeated.  the amount area shows the amount, i.E. Price, subtot...

  • Page 12

    10  introduction er 380/380m electronic cash register v2.9 subtotal amount rpt rcpt off clerk void shift numbered error conditions amount rpt rcpt off clerk void shift e00 sequence error e01 plu no data e02 clerk error e03 amount count over e05 communication error e06 time and date e07 limit over e...

  • Page 13

    Er 380/380m electronic cash register v2.9 introduction  11 e23 232c setup error e24 preset value required e25 open value required e26 amount required e27 invalid function per printer paper end pco printer cover open pfp system error (if this problem occurs, call the service engineer.) e48 electroni...

  • Page 14

    12  introduction er 380/380m electronic cash register v2.9 receipt printer  sam4s smt-210  print speed: 13.3 lines per second  print columns: 32  paper size: 2 ¼” (57.5 mm) width sample receipt er-380 electronic cash register six line programmable preamble message date 10/15/2003 sun time 08:37...

  • Page 15

    Er 380/380m electronic cash register v2.9 introduction  13 control lock the control lock has 7 positions, accessed with 5 keys. Each ecr is shipped with two full sets of keys. Void use to void (correct) items outside of a sale. Off the register is inoperable. Reg use for normal transactions. X use ...

  • Page 16

    14  introduction er 380/380m electronic cash register v2.9 keyboard er-380/er-380m keyboard the er-380/er-380m keyboard is shown below with the default legends and key assignments. This configuration has 12 keyboard nlu locations. Programmable key locations are shown with a bold border. Clerk tax 1...

  • Page 17

    Er 380/380m electronic cash register v2.9 introduction  15 initial clear caution: do not share this information with unauthorized users. Distribute the p mode key only to those you may want to perform this function. The initial clear function allows you to exit any register activity and return to a...

  • Page 18

    16  introduction er 380/380m electronic cash register v2.9.

  • Page 19: Operations

    Er 380/380m electronic cash register v2.9 operations  17 operations function key descriptions keys are listed in alphabetical order. Many of the keys described below are not included on the default keyboard. See “function key assignment programming ” on page 61 to add or change programmable keys. K...

  • Page 20

    18  operations er 380/380m electronic cash register v2.9 keyboard legend description check use to finalize check sales. Calculates the sale total including tax, finalizes the sale, and opens the cash drawer. Change computation is allowed by entering an amount before pressing the check key. The cash...

  • Page 21

    Er 380/380m electronic cash register v2.9 operations  19 keyboard legend description f/s sub displays the amount of the sale that is food stamp eligible. F/s tend use to tender food stamps for eligible sales. Macro (1-10) macro keys may be programmed to record, and then later perform, up to 50 keys...

  • Page 22

    20  operations er 380/380m electronic cash register v2.9 keyboard legend description waste the waste key allows control of inventory by accounting for items that must be removed from stock due to spoilage, breakage or mistakes. Press the waste key before entering wasted items, and then press the wa...

  • Page 23: Clerk Sign-On/sign-Off

    Er 380/380m electronic cash register v2.9 operations  21 clerk sign-on/sign-off see "system option programming”, to review your clerk options: (system option #2 allows you to select direct or code entry sign on, and option #3 allows you to select stay-down or pop-up operation. Depending on how your...

  • Page 24: Receipt On and Off

    22  operations er 380/380m electronic cash register v2.9 coded sign-on if the code entry sign-on method is selected, press the clerk key, enter the clerk code, and then press the clerk key again. To sign the clerk off, enter 0 (zero) and press the clerk key. Receipt on and off 1. Turn the control l...

  • Page 25: Plu Registrations

    Er 380/380m electronic cash register v2.9 operations  23 plu registrations all registrations on er-380/er-380m are made into open or preset plus.  in place of traditional department keys, nlu (number look up) keys are located directly on the keyboard. Nlu keys are programmed to access a specific p...

  • Page 26

    24  operations er 380/380m electronic cash register v2.9 date 10/15/2003 sun time 08:37 plu1 t1 $1.00 tax1 $0.05 total $1.05 cash $1.05 clerk 1 no.000001 00001 open keyboard plu entry date 08/15/2003 sun time 03:15 plu3 t12 $3.00 plu1 t1 $1.00 plu1 t1 $1.00 tax1 $0.25 tax2 $0.30 total $5.55 cash $5...

  • Page 27

    Er 380/380m electronic cash register v2.9 operations  25 date 08/15/2003 sun time 03:15 plu3 t12 $3.50 tax1 $0.18 tax2 $0.35 total $4.03 cash $4.03 clerk 1 no.000001 00001 preset override of a keyboard plu date 08/15/2003 sun time 03:15 2@3for @1.00 plu1 t1 $0.67 tax1 $0.03 total $0.70 cash $0.70 c...

  • Page 28

    26  operations er 380/380m electronic cash register v2.9 numeric plu entries in the following examples:  plu110 is programmed open, and is taxable by tax 1.  plu140 is programmed with a preset price of $2.50, and is non-taxable. Date 08/15/2003 sun time 03:15 plu140 $2.50 total $2.50 cash $2.50 c...

  • Page 29

    Er 380/380m electronic cash register v2.9 operations  27 date 08/15/2003 sun time 03:15 2x @1.00 plu110 t1 $2.00 tax1 $0.10 total $2.10 cash $2.10 clerk 1 no.000001 00001 multiple quantity of a open plu entry date 08/15/2003 sun time 03:15 2@3for @1.00 plu110 t1 $0.67 tax1 $0.03 total $0.70 clerk 1...

  • Page 30

    28  operations er 380/380m electronic cash register v2.9 percentage key (%) registrations there are three percentage keys on the default er-380/er-380m keyboard. Through "function key assignment programming" (see page 61) up to five percentage keys may be placed on the keyboard. Each key is individ...

  • Page 31

    Er 380/380m electronic cash register v2.9 operations  29 date 08/15/2003 sun time 03:15 plu1 t1 $10.00 plu4 $10.00 % 1 10.00% amount t1 $2.00 tax1 $0.55 total $22.55 cash $22.55 clerk 1 no.000001 00001 preset 10% surcharge on a sale date 08/15/2003 sun time 03:15 plu1 t1 $1.00 plu1 ct1 -0.25 tax1 $...

  • Page 32

    30  operations er 380/380m electronic cash register v2.9 date 08/15/2003 sun time 03:15 plu1 t1 $1.00 plu1 ct1 -0.50 tax1 $0.03 total $0.53 cash $0.53 clerk 1 no.000001 00001 preset store coupon (preset amount discount on an item) date 08/15/2003 sun time 03:15 plu1 t1 $1.00 %1 t1 -0.25 tax1 $0.04 ...

  • Page 33

    Er 380/380m electronic cash register v2.9 operations  31 date 08/15/2003 sun time 03:15 plu1 t1 $1.00 %1 t1 -0.50 tax1 $0.03 total $0.53 cash $0.53 clerk 1 no.000001 00001 preset vendor coupon entry (preset amount discount on a sale) void and correction operations error correct the error correct fu...

  • Page 34

    32  operations er 380/380m electronic cash register v2.9 previous item void the previous item void function allows the correction of any item previously entered in the current transaction. Date 08/15/2003 sun time 03:15 plu2 t2 $0.50 plu1 t1 $1.00 plu4 $2.00 void---------------------------- plu1 t1...

  • Page 35

    Er 380/380m electronic cash register v2.9 operations  33 merchandise return merchandise returns usually are registered as part of a separate transaction, or as part of a transaction where other merchandise is sold. Press the return key before entering the related plu. Tax is credited if the item be...

  • Page 36

    34  operations er 380/380m electronic cash register v2.9 void control lock position (transaction void) most operations that can be performed with the control lock in the reg position, can also be done with the control lock in the void position. Void position operations will adjust all sale totals, ...

  • Page 37: Subtotal Operations

    Er 380/380m electronic cash register v2.9 operations  35 subtotal operations subtotal press the sbtl key at anytime during a transaction to view the total due, including tax and after adjustments. The display will indicate sub for subtotal. Add check (tray subtotal) in a cafeteria, use the add chec...

  • Page 38

    36  operations er 380/380m electronic cash register v2.9 eat-in/take-out/drive thru operations in a restaurant, eat-in, take-out and drive thru keys can be set up to provide totals for each type of sale. The eat-in, take-out and drive thru keys may also be set up to remove taxes. For example, if yo...

  • Page 39: Tax Shift Operations

    Er 380/380m electronic cash register v2.9 operations  37 tax shift operations when tax shift operations are performed, the shift light on the display will illuminate.  to charge a tax or taxes on a non-taxable item press the appropriate tax shift key or keys prior to making the non-taxable plu ent...

  • Page 40

    38  operations er 380/380m electronic cash register v2.9 date 08/15/2003 sun time 03:15 plu1 t1 $1.00 plu3 t12 $2.00 total $3.00 cash $3.00 clerk 1 no.000001 00001 to except specific taxes on entire sale date 08/15/2003 sun time 03:15 plu1 t1 $1.00 plu3 t12 $2.00 total $3.00 cash $3.00 clerk 1 no.0...

  • Page 41: Tendering Operations

    Er 380/380m electronic cash register v2.9 operations  39 tendering operations cash date 08/15/2003 sun time 03:15 plu1 t1 $1.00 plu4 $2.00 tax1 $0.05 total $3.05 cash $3.05 clerk 1 no.000001 00001 cash tender (exact amount of purchase) date 08/15/2003 sun time 03:15 plu1 t1 $1.00 plu4 $2.00 tax1 $0...

  • Page 42

    40  operations er 380/380m electronic cash register v2.9 date 08/15/2003 sun time 03:15 plu1 t1 $1.00 plu4 $2.00 tax1 $0.05 total $3.05 check $4.00 change $0.95 clerk 1 no.000001 00001 check tender with change date 08/15/2003 sun time 03:15 *** chkcash *** check $10.00 cash -10.00 clerk 1 no.000001...

  • Page 43

    Er 380/380m electronic cash register v2.9 operations  41 split tender the drawer will not open until the final balance has been paid. Date 08/15/2003 sun time 03:15 plu1 t1 $2.00 plu1 t1 $3.00 plu4 $1.00 tax1 $0.25 total $6.25 cash $2.00 total $4.25 check $2.00 total $2.25 charge1 $2.25 clerk 1 no....

  • Page 44: Receipt On Request

    42  operations er 380/380m electronic cash register v2.9 receipt on request if a customer requests a receipt after a sale has been finalized, a second depression of the cash key will issue a complete buffered receipt. Training mode note: you must set the training mode code at system option 25 befor...

  • Page 45: Non-Add Number

    Er 380/380m electronic cash register v2.9 operations  43 non-add number with the #/ns key, you can enter a memo number at any time and print the number on the printer paper. The non-adding number is not added to the sale, nor is it added to any register total, except the # key total itself. You can...

  • Page 46: Received On Account

    44  operations er 380/380m electronic cash register v2.9 received on account use the recd acct key to record payments or loans to the cash drawer. You can enter more than one type of payment to the drawer. The received on account function can only be used outside of a transaction. Date 08/15/2003 s...

  • Page 47

    Er 380/380m electronic cash register v2.9 operations  45 promo function the promo key allows the operator to account for promotional items (i.E. Buy two, get one free). By design, this key will remove the items cost from the sale, but not the count. In the example of buy two, get one free, the repo...

  • Page 48: Currency Conversion

    46  operations er 380/380m electronic cash register v2.9 currency conversion if you normally accept currency from a neighboring nation, you can program the sam4s er-380/er- 380m to convert the subtotal of a sale to the equivalent cost in the foreign currency. Four foreign currency conversion keys a...

  • Page 49: Food Stamp Operations

    Er 380/380m electronic cash register v2.9 operations  47 food stamp operations the sam4s er-380/er-380m can be set up to sort food stamp eligible merchandise and accept food stamp payments. See "function key assignment programming" on page 61 to place the necessary function keys (f/s shift, f/s sub...

  • Page 50: Scale Operations

    48  operations er 380/380m electronic cash register v2.9 scale operations the sam4s er-380/er-380m can be interfaced to an optional load-cell scale, allowing direct entry of an item's weight by using the scale key. If you attempt an entry into a plu that has been programmed to require scale entry, ...

  • Page 51

    Er 380/380m electronic cash register v2.9 operations  49 scale with automatic tare entry place a product on the scale, enter the preprogrammed tare number and press the scale key. The weight of the item and the tare will display on the scale display, however the weight, less the tare, will appear o...

  • Page 52

    50  operations er 380/380m electronic cash register v2.9.

  • Page 53: Management Functions

    Er 380/380m electronic cash register v2.9 management functions  51 management functions introduction all management functions take place with the control lock in the x position. In this way only those with the correct key will have access to these functions. Some register operations may be programm...

  • Page 54: Cash Declaration

    52  management functions er 380/380m electronic cash register v2.9 cash declaration if compulsory cash declaration is required, you must declare the count of the cash drawer prior to taking x or z financial and clerk reports. You can enter the cash drawer total in one step, or to facilitate the cou...

  • Page 55

    Er 380/380m electronic cash register v2.9 management functions  53 or, enter each denomination separately: 1. Turn the control lock to the x or z position (depending upon the type of report you are taking.) 2. Enter 90 and press the sbtl key. 3. Enter the total of pennies: 4. If you wish you can mu...

  • Page 56: System Reports

    54  management functions er 380/380m electronic cash register v2.9 system reports system reports are divided into two basic categories:  x reports, which read totals without resetting  z reports, which read totals and reset them to zero most reports are available in both categories. Some reports,...

  • Page 57

    Er 380/380m electronic cash register v2.9 management functions  55 report table electronic journal reports are shown on the following page. Report type report number report mode control lock position key sequence financial 1 x x 1 – sbtl z z 1 – sbtl x2 x 201 – sbtl z2 z 201 – sbtl time 2 x x 2 – s...

  • Page 58

    56  management functions er 380/380m electronic cash register v2.9 electronic journal reports report type report number report mode control lock position key sequence print ej 300 x x 300 -sbtl print ej cash 301 x x 301 -sbtl print ej check 302 x x 302 -sbtl print ej misc/t 303 x x 303 -sbtl print ...

  • Page 59: S-Mode Programming

    Er 380/380m electronic cash register v2.9 s-mode programming  57 s-mode programming overview a separate key, marked “c” will access the hidden s key lock position one position clockwise from the p key lock position. Caution: for information security, distribute the “c” key only to owners or manager...

  • Page 60: Clearing Memory

    58  s-mode programming er 380/380m electronic cash register v2.9 clearing memory before you use your er-380/er-380m for the first time, you must perform a memory all clear to insure that all totals and counters are cleared and that the default program is installed. Caution: the procedures described...

  • Page 61: Self Tests

    Er 380/380m electronic cash register v2.9 s-mode programming  59 clear grand total 1. Turn the control lock to the s position. 2. Enter 30 and press the sbtl key. Clear plu file 1. Turn the control lock to the s position. 2. Enter 40 and press the sbtl key. Self tests self-tests can be performed to...

  • Page 62: Eprom Information

    60  s-mode programming er 380/380m electronic cash register v2.9 eprom information the er-380/er-380m register software is loaded in an eprom (erasable programmable read only memory). This procedure will provide a receipt with the current version, date and checksum for the eprom. 1. Turn the contro...

  • Page 63

    Er 380/380m electronic cash register v2.9 s-mode programming  61 function key assignment programming function keys may be relocated, inactivated or changed with this program. For example, you may wish to place functions, such as tax shift 3 and currency conversion, which are not placed on the defau...

  • Page 64

    62  s-mode programming er 380/380m electronic cash register v2.9 function key codes code function code function cod e function code function 1 ~ 12 nlu 1 ~ 12 39 charge 5 66 macro 8 13 numeric 1 40 charge 6 67 macro 9 14 numeric 2 41 charge 7 68 macro 10 15 numeric 3 42 charge 8 69 mdse return 16 n...

  • Page 65

    Er 380/380m electronic cash register v2.9 s-mode programming  63 rs-232 communication option programs you must define the device that is attached to the rs-232c communications port, and the options for the device. 1. Turn the control lock to the s position. 2. Enter 8 0 and press the sbtl key. 3. R...

  • Page 66

    64  s-mode programming er 380/380m electronic cash register v2.9 address option value selection 7 end feeding line kp 0 - 20 8 not used 9 not used 0 nci 10 scale type 1 cas 0 none 1 srp-270/sam4s ellix10 2 srp-350/sam4s ellix20 11 printer type 3 srp-500 er-380m second rs-232c port programming the e...

  • Page 67: P-Mode Programming

    Er 380/380m electronic cash register v2.9 p-mode programming  65 p-mode programming default program the er-380/er-380m arrives with a default or generic program already installed. Program options are set to 0 (zero), unless otherwise noted, which means the machine can be operated immediately after ...

  • Page 68: Tax Programming

    66  p-mode programming er 380/380m electronic cash register v2.9 tax programming the er-380/er-380m has the capability to support four separate taxes. Taxes can be calculated as either a straight percentage rate of between .001% and 99.999%, or a 60 break point tax table. Each tax may be either an ...

  • Page 69

    Er 380/380m electronic cash register v2.9 p-mode programming  67 straight percentage tax rate programming when tax requirements may be met using a straight percentage rate, use the following method to program a tax as a straight percentage. Programming straight percentage tax rates and status 1. Tu...

  • Page 70

    68  p-mode programming er 380/380m electronic cash register v2.9 tax table programming in some cases, a tax that is entered as a percentage does not follow exactly the tax charts that apply in your area (even if the tax chart is based on a percentage). In these cases, we recommend that you enter yo...

  • Page 71

    Er 380/380m electronic cash register v2.9 p-mode programming  69 tax table programming example - illinois 6% tax table tax charged sale dollar range break point differences $0.00 $0.00 - $0.10 $0.01 $0.11 - $0.21 11 $0.02 $0.22 - $0.38 17 $0.03 $0.39 - $0.56 18 non-repeat $0.04 $0.57 - $0.73 17 $0....

  • Page 72: Plu Programming

    70  p-mode programming er 380/380m electronic cash register v2.9 plu programming all plus, whether they are registered by pressing a plu key on the keyboard, or by entering the plu number and pressing the plu key, have the same programming options. These options are set through separate programs: ...

  • Page 73

    Er 380/380m electronic cash register v2.9 p-mode programming  71 program 100 - plu status programming 1. Turn the control lock to the p position. 2. To begin the program, enter 1 0 0, press the sbtl key. 3. Select the plu or plus you wish to program in one of the following ways:  press a plu key o...

  • Page 74

    72  p-mode programming er 380/380m electronic cash register v2.9 plu status chart address program option value = sum n1 not used 0 0 n2 not used 0 0 plu is food stamp eligible? Yes = 1 no = 0 plu is negative item? Yes = 2 no = 0 n3 plu is hash? Yes = 4 no = 0 plu is single item? Yes = 1 no = 0 comp...

  • Page 75

    Er 380/380m electronic cash register v2.9 p-mode programming  73 plu options - reference information option description preset override if yes, you can enter a price to override the preset price. Food stamp eligible select yes to accumulate a total of food stamp eligible items in the current sale. ...

  • Page 76

    74  p-mode programming er 380/380m electronic cash register v2.9 program 110 - plu auto tare programming 1. Turn the control lock to the p position. 2. To begin the program, enter 1 1 0, press the sbtl key. 3. Select the plu or plus you wish to program in one of the following ways:  press a plu ke...

  • Page 77

    Er 380/380m electronic cash register v2.9 p-mode programming  75 program 150 - plu group assignment each plu may report to any three of 20 groups. Group totals appear on reports, so that you can track sales of different types of items. A group can also be used to designate items that are to print o...

  • Page 78

    76  p-mode programming er 380/380m electronic cash register v2.9 program 200 - plu price/halo programming if a plu is open, set the halo (high amount lock out) here. If a plu is preset set the preset price here. If a plu is set with gallonage status, enter the price per gallon here. (enter price pe...

  • Page 79

    Er 380/380m electronic cash register v2.9 p-mode programming  77 program 300 - plu descriptor programming 1. Turn the control lock to the p position 2. To begin the program, enter 3 0 0, press the sbtl key. 3. Select the plu you wish to program in one of the following ways:  press a plu key on the...

  • Page 80

    78  p-mode programming er 380/380m electronic cash register v2.9 descriptor code chart char Ç ü é â ä à å ç ê ë code 001 002 003 004 005 006 007 008 009 010 char è ï î ì Ä Å É æ Æ ô code 011 012 013 014 015 016 017 018 019 020 char ö ò û ù ÿ Ö Ü ¢ £ ¥ code 021 022 023 024 0250 026 027 028 029 030 c...

  • Page 81

    Er 380/380m electronic cash register v2.9 p-mode programming  79 program 350 - plu link programming plu link programming allows you to link a plu to another plu, so that registration of the first plu will automatically trigger registration of the linked plu. For example, you may wish to link a bott...

  • Page 82

    80  p-mode programming er 380/380m electronic cash register v2.9 program 400 – plu delete programming note: to delete a plu, all totals for the plu must be cleared from z reports (including stock and plu reports.) 1. Turn the control lock to the p position. 2. To begin the program, enter 4 0 0, pre...

  • Page 83: System Option Programming

    Er 380/380m electronic cash register v2.9 p-mode programming  81 system option programming refer to the “system option table” to review the system options. Read each option carefully to determine if you wish to make any changes. Note: because after clearing memory all options settings are automatic...

  • Page 84

    82  p-mode programming er 380/380m electronic cash register v2.9 system option table address system option value = sum 1 beeper is active? Yes = 0 no = 1 direct entry = 0 2 clerk sign on method is: code entry = 1 pop-up = 1 3 clerks are: stay down = 0 enforce closed drawer for register operation? Y...

  • Page 85

    Er 380/380m electronic cash register v2.9 p-mode programming  83 address system option value = sum mmddyy = 0(default) ddmmyy = 1 11 date format is: yymmdd = 2 round up at 0.005 = 0(default) always round up = 1 12 percentage and tax calculations will: always round down = 2 round up at 0.005 = 0(def...

  • Page 86

    84  p-mode programming er 380/380m electronic cash register v2.9 address system option value = sum display “add” price of linked item? Yes = 1 no = 0 21 allow swedish round on subtotal? Yes = 2 no = 0 22 allow swedish round on cash? Yes = 1 no = 0 electronic journal enable yes = 1 no = 0 prompt ope...

  • Page 87

    Er 380/380m electronic cash register v2.9 p-mode programming  85 system options - reference information # option description 2 clerk sign on method is direct entry or code entry for direct entry, enter the clerk code and press the clerk key. For code entry, press the clerk key, enter the clerk code...

  • Page 88: Print Option Programming

    86  p-mode programming er 380/380m electronic cash register v2.9 print option programming refer to the “print option table” to review the print options. Read each option carefully to determine if you wish to make any changes. Note: because after clearing memory all options settings are automaticall...

  • Page 89

    Er 380/380m electronic cash register v2.9 p-mode programming  87 print option table address print option value = sum print media total on clerk report? Yes = 1 no = 0 1 print tax symbol? Yes = 0 no = 2 void/return totals will print on the financial report? Yes = 0 no = 1 audaction total will print ...

  • Page 90

    88  p-mode programming er 380/380m electronic cash register v2.9 address print option value = sum print gross total on the x financial report? Yes = 0 no = 1 10 print gross total on the z financial report? Yes = 0 no = 2 print the subtotal without tax on the receipt? Yes = 1 no = 0 combine = 2 11 t...

  • Page 91

    Er 380/380m electronic cash register v2.9 p-mode programming  89 print preamble message on receipt? Yes = 0 no = 1 21 print postamble message on receipt? Yes = 0 no = 2 22 not used print average items per customer on the financial report? Yes = 0 no = 1 23 print average sales per customer on the fi...

  • Page 92

    90  p-mode programming er 380/380m electronic cash register v2.9 print options - reference information # option description print media totals on clerk report select yes to print media totals for each clerk, thus allowing clerk cash drawer accountability. 1 print tax symbol select no to remove the ...

  • Page 93

    Er 380/380m electronic cash register v2.9 p-mode programming  91 # option description 24 priority print by group on the kitchen printer? If yes, the group to which the item is assigned determines the order in which items appear on a kitchen requisition, i.E. Items reported to group 1 will print bef...

  • Page 94: Function Key Programming

    92  p-mode programming er 380/380m electronic cash register v2.9 function key programming three programs are used to program function keys:  program 70 - is used to set individual options for each function key  program 80 - is used to program a 12-character alphanumeric descriptor. In the case of...

  • Page 95

    Er 380/380m electronic cash register v2.9 p-mode programming  93 program 80 - function key descriptor 1. Turn the control lock to the p position. 2. To begin the program, enter 8 0, press the sbtl key. 3. Enter up to 12 three-character codes and press the function key you are programming. (see “des...

  • Page 96

    94  p-mode programming er 380/380m electronic cash register v2.9 program 90 - function key halo use program 90 to program a high amount lock out (halo) for a function key. Only specific keys require this program. For example, you can set a halo for the cash, check or charge keys. Refer to the speci...

  • Page 97

    Er 380/380m electronic cash register v2.9 p-mode programming  95 instructions for currency conversion rate - program 90 1. Turn the control lock to the p position. 2. To begin the program, enter 9 0, press the sbtl key. 3. Enter the exchange rate of up to 7 digits (do not enter the decimal point), ...

  • Page 98

    96  p-mode programming er 380/380m electronic cash register v2.9 add check - function key options options - program 70 (p-mode) address option value = sum key is inactive? Yes = 1 no = 0 compulsory before tendering? Yes = 2 no = 0 n1 advance the consecutive # when this function is used? Yes = 0 no ...

  • Page 99

    Er 380/380m electronic cash register v2.9 p-mode programming  97 cash - function key options options - program 70 (p-mode) address option value = sum amount tender is compulsory? Yes = 1 no = 0 allow over tendering and under tendering in x control lock position only? Yes = 2 no = 0 n1 disable under...

  • Page 100

    98  p-mode programming er 380/380m electronic cash register v2.9 charge 1-8 - function key options address option value = sum amount tender is compulsory? Yes = 1 no = 0 allow over tendering and under tendering in x control lock position only? Yes = 2 no = 0 n1 disable under tendering? Yes = 4 no =...

  • Page 101

    Er 380/380m electronic cash register v2.9 p-mode programming  99 check - function key options options - program 70 (p-mode) address option value = sum amount tender is compulsory? Yes = 1 no = 0 allow over tendering and under tendering in x control lock position only? Yes = 2 no = 0 n1 disable unde...

  • Page 102

    100  p-mode programming er 380/380m electronic cash register v2.9 drive thru / eat in / take out - function key options options - program 70 (p-mode) address option value = sum exempt tax 1? Yes = 1 no = 0 exempt tax 2? Yes = 2 no = 0 n1 exempt tax 3? Yes = 4 no = 0 n2 exempt tax 4? Yes = 1 no = 0 ...

  • Page 103

    Er 380/380m electronic cash register v2.9 p-mode programming  101 error correct - function key options options - program 70 (p-mode) address option value = sum key is inactive? Yes = 1 no = 0 n1 key is active in x control lock position only? Yes = 2 no = 0 f/s subtotal - function key options option...

  • Page 104

    102  p-mode programming er 380/380m electronic cash register v2.9 f/s tend - function key options options - program 70 (p-mode) address option value = sum exempt tax 1? Yes = 1 no = 0 exempt tax 2? Yes = 2 no = 0 n1 exempt tax 3? Yes = 4 no = 0 exempt tax 4? Yes = 1 no = 0 the tender is allowed in ...

  • Page 105

    Er 380/380m electronic cash register v2.9 p-mode programming  103 #/ns - function key options options - program 70 (p-mode) address option value = sum no sale is inactive? Yes = 1 no = 0 no sale active in x control lock position only? Yes = 2 no = 0 n1 no sale inactive after non-add # entry? Yes = ...

  • Page 106

    104  p-mode programming er 380/380m electronic cash register v2.9 promo - function key options options - program 70 (p-mode) address option value = sum key is inactive? Yes = 1 no = 0 key is active in x control lock position only? Yes = 2 no = 0 n1 taxable by rate 1? Yes = 4 no = 0 taxable by rate ...

  • Page 107

    Er 380/380m electronic cash register v2.9 p-mode programming  105 recd on acct 1-3 - function key options options - program 70 (p-mode) address option value = sum key is inactive? Yes = 1 no = 0 n1 key is active in x control lock position only? Yes = 2 no = 0 scale - function key options options - ...

  • Page 108

    106  p-mode programming er 380/380m electronic cash register v2.9 subtotal - function key options options - program 70 (p-mode) address option value = sum key is inactive? Yes = 1 no = 0 n1 subtotal is compulsory yes = 2 no = 0 tax exempt - function key options options - program 70 (p-mode) address...

  • Page 109

    Er 380/380m electronic cash register v2.9 p-mode programming  107 void - function key options options - program 70 (p-mode) address option value = sum key is inactive? Yes = 1 no = 0 n1 key is active in x control lock position only? Yes = 2 no = 0 waste - function key options options - program 70 (...

  • Page 110

    108  p-mode programming er 380/380m electronic cash register v2.9 %1-%5 function key options options - program 70 (p-mode) address option value = sum allow % key preset override active in x control lock position only? Yes = 1 no = 0 n1 not affect net sales total? Yes = 2 no = 0 reduce (or increase)...

  • Page 111: Clerk Programming

    Er 380/380m electronic cash register v2.9 p-mode programming  109 clerk programming clerks (which may be used as cashiers), have the following programming options. These options are set through separate programs:  program 800 - secret code programming determines the code that is used for clerk sig...

  • Page 112

    110  p-mode programming er 380/380m electronic cash register v2.9 program 810 - clerk descriptor programming 1. Turn the control lock to the p position. 2. To begin the program, enter 8 1 0, press the sbtl key. 3. Enter the number (1-10) of the clerk you wish to program; press the x/time key. 4. En...

  • Page 113: Group Programming

    Er 380/380m electronic cash register v2.9 p-mode programming  111 group programming 20 group totals are available to accumulate totals of individual plus that are assigned to each group. Each plu can be assigned to one, two or three different groups. (see “program 150 - plu group assignment” on pag...

  • Page 114

    112  p-mode programming er 380/380m electronic cash register v2.9 programming group descriptors 1. Turn the control lock to the p position. 2. To begin the program, enter 9 1 0, press the sbtl key. 3. Enter the number (1-20) of the group you wish to program; press the x/time key. 4. Enter up to 12 ...

  • Page 115: Miscellaneous Programming

    Er 380/380m electronic cash register v2.9 p-mode programming  113 miscellaneous programming macro key sequence programming macros are special function keys that are used to execute a sequence of key depressions. For example, a macro might be used to execute a string of reports or to automatically t...

  • Page 116

    114  p-mode programming er 380/380m electronic cash register v2.9 programming the macro name up to ten function locations may be designated as macro keys. You may wish to program a name for a macro. For example if a macro executes a series of commands to produce daily reports, you can program the d...

  • Page 117

    Er 380/380m electronic cash register v2.9 p-mode programming  115 logo descriptor programming programming the receipt a preamble message of up to six lines can be printed at the top of each receipt; a postamble message of up to six lines can be printed at the bottom of each receipt, a separate mess...

  • Page 118

    116  p-mode programming er 380/380m electronic cash register v2.9 nlu code number programming nlu are fixed keys on the keyboard (like traditional department keys) that access specific plus. On the default keyboard, there are 12 nlu keys and the plu# assigned to the nlu key is the same, i.E. Nlu ke...

  • Page 119

    Er 380/380m electronic cash register v2.9 p-mode programming  117 cash-in-drawer limit programming you can set a cash-in-drawer limit. When cash in drawer exceeds the limit a warning will display on the screen. You must press clear to remove the warning and continue operations. The warning will con...

  • Page 120

    118  p-mode programming er 380/380m electronic cash register v2.9 date and time programming use this program to set the clock and calendar on your er-380/er-380m. The date changes automatically. After initial setting, time changing will probably be required only for beginning and ending daylight sa...

  • Page 121

    Er 380/380m electronic cash register v2.9 p-mode programming  119 scale tare weight programming a tare is the amount of weight representing the container, or package when items are sold by weight. You can pre-program five tare weights, representing the weight of different containers. When you place...

  • Page 122

    120  p-mode programming er 380/380m electronic cash register v2.9 machine number programming the machine number is printed on the register receipt. Program a machine number so that any receipt can be identified with the store or register where the transaction took place. Programming the machine num...

  • Page 123: Program Scans

    Er 380/380m electronic cash register v2.9 p-mode programming  121 program scans since much time and energy has been invested in the planning and programming of your er-380/er- 380m, it is advisable to print a hard copy of the final program for future reference. This copy should be kept in a safe pl...

  • Page 124

    122  p-mode programming er 380/380m electronic cash register v2.9.

  • Page 125: Sample Reports

    Er 380/380m electronic cash register v2.9 sample reports  123 sample reports financial date 06/20/2003 wed time 13:32 x 1 report 00001 -------------------------------- financial +plu ttl 179.56 $288.60 -plu ttl 10 -20.00 adjst ttl 189.56 $268.60 -------------------------------- nontax $30.47 tax1 s...

  • Page 126

    124  sample reports er 380/380m electronic cash register v2.9 continued from previous page % 2 2 -5.22 % 3 3 $3.23 % 4 0 $0.00 % 5 0 $0.00 net sale 26 $281.18 credit tax1 4 -1.11 credit tax2 1 -0.23 credit tax3 2 -0.89 credit tax4 1 -0.39 fd/s credit 0 $0.23 return 33 -59.73 error corr 2 -4.00 prev...

  • Page 127

    Er 380/380m electronic cash register v2.9 sample reports  125 continued from previous page hash ttl 0 $0.00 nosale 4 non add # 547 cash-in-d 14 $269.99 check-in-d 3 -108.45 fd/s-in-d 2 $21.00 chg1-in-d 0 $0.00 chg2-in-d 1 $8.43 chg3-in-d 1 $8.52 chg4-in-d 2 -1.60 chg5-in-d 1 $2.67 chg6-in-d 2 $13.0...

  • Page 128

    126  sample reports er 380/380m electronic cash register v2.9 continued from previous page drwr ttl $216.69 promo 1 $1.50 waste 8 $12.50 train ttl 5 $62.59 avg item/cust 7.29 avg $/cust $10.81 ******************************** grand $375.63 ethan no.000209 00000 grand total total of cash, checks and...

  • Page 129: Time

    Er 380/380m electronic cash register v2.9 sample reports  127 time date 06/20/2003 wed time 15:48 x 1 report 00001 -------------------------------- time 13:00-13:59 cnt 17 sales amt $183.85 sales rate 65.39% 14:00-14:59 cnt 9 sales amt $97.33 sales rate 34.61% ******************************** total...

  • Page 130: Plu

    128  sample reports er 380/380m electronic cash register v2.9 plu date 06/20/2003 wed time 15:33 x 1 report 00001 -------------------------------- all plu plu#1 hamburger cnt 28 $42.00 sales rate 15.64% plu#2 dbl burger cnt 40 $99.75 sales rate 37.14% plu#4 coke cnt 26 $38.85 sales rate 14.46% plu#...

  • Page 131: Clerk

    Er 380/380m electronic cash register v2.9 sample reports  129 clerk note: media totals can be printed for each clerk, if selected in print option programming. Date 06/20/2003 wed time 15:36 x 1 report 00001 -------------------------------- all clerk ethan net sale 10 $155.23 drwr ttl $109.81 ------...

  • Page 132: Individual Clerk

    130  sample reports er 380/380m electronic cash register v2.9 individual clerk date 06/20/2003 wed time 15:36 x 1 report 00001 -------------------------------- individual clerk ethan net sale 10 $155.23 drwr ttl $109.81 -------------------------------- ethan no.000218 00000 clerk name number of tra...

  • Page 133: Groups

    Er 380/380m electronic cash register v2.9 sample reports  131 groups date 06/20/2003 wed time 15:34 x 1 report 00001 -------------------------------- group group : 1 food cnt 68 sales amt $141.75 group : 2 drink cnt 44 sales amt $52.27 group : 3 rest. Cnt 112 sales amt $194.02 group : 5 store cnt 1...

  • Page 134: Balancing Formulas

    132  sample reports er 380/380m electronic cash register v2.9 balancing formulas +/- net sales $ example = plu sales total $ + tax 1 $ + tax 2 $ + tax 3 $ + tax 4 $ + sale coupon amouts $ + sale percent discounts $ + sale surcharge amounts $ = net sales $ +/- gross sales $ example = net sales $ + n...

  • Page 135: Integrated Payment Appendix

    Er 380/380m electronic cash register v2.9 integrated payment appendix (380m only)  133 integrated payment appendix (380m only) one day example of credit authorization open batch note: to present things in a logical order, open batch is shown at the beginning of the day, but in practical day-to-day ...

  • Page 136

    134  integrated payment appendix (380m only) er 380/380m electronic cash register v2.9 sample transaction 1. Register a normal transaction. Press the appropriate charge key. The message ‘slide card” displays: 2. Swipe the card. The message “slide card.” continues to displays until the card verifica...

  • Page 137

    Er 380/380m electronic cash register v2.9 integrated payment appendix (380m only)  135 manual card entry 1. Register a normal transaction. Press the appropriate charge key. The message ‘slide card” displays. 2. If card will not read, press clear once, the message “enter acct no” displays. 3. Enter ...

  • Page 138

    136  integrated payment appendix (380m only) er 380/380m electronic cash register v2.9 void transaction transaction void allows a transaction to be removed from the batch and not reported to the cardholder statement. 1. Turn the keylock to the void position. 2. Register a normal transaction. 3. Pre...

  • Page 139

    Er 380/380m electronic cash register v2.9 integrated payment appendix (380m only)  137 close batch note: to present things in a logical order, open batch is shown at the beginning of the day, but in practical day-to-day operation it is recommended to open a new batch right after closing today’s bat...

  • Page 140: Reset Mode Procedures

    138  integrated payment appendix (380m only) er 380/380m electronic cash register v2.9 reset mode procedures datatran function table function procedure initialize eft z-mode: enter 500, press sbtl open batch z-mode: enter 501, press sbtl close batch z-mode: enter 502, press sbtl clear current batch...

  • Page 141

    Er 380/380m electronic cash register v2.9 integrated payment appendix (380m only)  139 chg batch number z-mode: enter 504, press sbtl (at the enter batch no message, enter the new number, press cash.) the change batch number command is used to assign a new batch number to an existing batch. It is u...

  • Page 142

    140  integrated payment appendix (380m only) er 380/380m electronic cash register v2.9 issue transaction z-mode: enter 506, press sbtl the local transaction report contains details of each transaction in the current batch. Example (see appendix for report key.) date 5/24/2004 wed time 10:59 *** loc...

  • Page 143: Required Ecr Programs

    Er 380/380m electronic cash register v2.9 integrated payment appendix (380m only)  141 dial in load/dial out load z-mode: enter 508, press sbtl (dial in load) z-mode: enter 509, press sbtl (dial out load) if instructed by datacap support, you can use these options to update datatran software. Choos...

  • Page 144

    142  integrated payment appendix (380m only) er 380/380m electronic cash register v2.9 mic banknet authorization date 4 4 numeric mic pos entry mode 1 1 alphanumeric mic mag stipe error code 1 1 alphanumeric w ps2000 validation code 4 4 alphanumeric x authorization response code 2 2 alphanumeric y ...

  • Page 145

    Er 380/380m electronic cash register v2.9 integrated payment appendix (380m only)  143 p. Special program code: when available, the datatran will use this field to return the special program code entered for each accessed transaction. Q. Transaction date: the datatran will use this field to return ...

  • Page 146

    144  integrated payment appendix (380m only) er 380/380m electronic cash register v2.9.

  • Page 147: Index

    Er 380/380m electronic cash register v2.9 index  145 index # #/no sale key descriptor programs 93 function key programs 103 % %1-%5 keys function key programs 108 rate/amount programming 94 a add check function key programs 96 operation 35 auto-scale status for plu 72 b balancing formulas 132 beepe...

  • Page 148

    146  index er 380/380m electronic cash register v2.9 f financial report 123 food stamp eligible status for plu 72 operations 47 food stamp subtotal function key programs 101 food stamp tender function key programs 102 function key assignment 61 codes 62 descriptions 17 descriptor 93 halo 94 options...

  • Page 149

    Er 380/380m electronic cash register v2.9 index  147 deleting 80 descriptor programming 77 group assignment 75 link programming 79 numeric entries 26 options - reference information 73 price/halo programming 76 programming 70 report 128 status programming 71 post tendering 41 system option 82 prese...

  • Page 150

    148  index er 380/380m electronic cash register v2.9 tax table programming 68 taxable status for % key 108 status for plu 72 time programming 118 time report 127 training mode 42 enter/exit 42 transaction void 34 tray subtotal operation 35 v value added tax (vat) 66 void control lock position 34 fu...

  • Page 152: Manual Revision Record

    Manual revision record edition date published revison contents v2.1 1/3/2006 integrated payment appendix added v2.2 04/20/2006 system options #26-27, print option #35 v2.3 10/13/2006 group prg gift card option added v2.4 2/16/2007 added charge key eft option v2.5 3/15/2007 added system options 28-30...