TD TD Generation Quick Start Manual - page 9
5
Cardholder Privacy and Security
Please refer to the
Cardholder Privacy
sheet in your Merchant Welcome Kit. It contains important
information about your responsibilities to your customers and their personal and transaction
information.
Terminal security
It is the Merchant’s responsibility to secure their terminal, any user IDs or passwords and to prevent
unauthorized use. In any event the Merchant will be liable for any unauthorized use of the terminal or
any user IDs or passwords. There are three options to secure the Shared POS:
Home Screen
Desktop Screen
Explanation
Not secured
All desktop screens
protected
A good option where Merchants perform their own
transactions.
Secured
Not protected
A good option where there is a single person performing
transactions for all Merchants.
Secured
Some desktop
screens secured
A customized option where Merchants perform their own
transactions but some don’t want password protection.
Not secured
Not secured
An option where there is a single person who manages an
office for multiple Merchants. This option is the least secure
and not suggested.
Locking your home screen
Control Panel
-> Settings -> Screen Lock
1.
Confirm that you want to lock your Home screen (
YES
). Your home screen is now only be opened
by your administrator password.
Fraud prevention
Please refer to the
How to Help Prevent Fraud
pamphlet in your Merchant Welcome Kit. You can also
reduce fraudulent transactions on your terminal by enabling:
Force post fraud prevention
You can now disable or password protect force post transactions on your terminal. If a force post
transaction occurs the terminal will either:
•
Disabled — State that the transaction is not allowed.
OR
•
Password protected — Request a supervisor or manager to enter their password.
Call for authorization fraud prevention
You can enable/disable call for authorization transactions. The default setting is OFF.
If you want to use either of these fraud prevention features, you must enable them on each of your terminals. To do so, please
call the TD Merchant Solutions Help Desk at 1-800-363-1163.