Waldorf GP8121GE Installation And Operation Manual - page 20
18
Fault Finding
This section provides an easy reference guide to the more common problems that may occur during
operation of your appliance. The fault finding guide in this section is intended to help you correct, or at
least accurately diagnose problems with your equipment.
Although this section covers the most common problems reported, you may encounter a problem not
covered in this section. In such instances, please contact your local authorised service agent who will
make every effort to help you identify and resolve the problem. Please note that the service agent will
require the following information:-
Model Trade Name and Serial Number of Appliance. (both can be found on Technical
Data Plate located on appliance.
NOTE: Components having adjustments protected (e.g. paint sealed) by manufacturer, are only to
be adjusted by an authorised service agent. They are not to be adjusted by an unqualified
service person.
Fault
Possible Cause
Remedy
Pilot will not light.
No gas supply.
Blocked pilot injector.
Ensure gas isolation valve is turned On, and
that bottles are not empty.
Call service provider.
Pilot goes out when gas control knob
released.
Releasing knob before thermocouple has
heated.
Pilot flame too small.
- Gas pressure too low.
- Partially blocked pilot injector.
Thermocouple connection to gas control
is loose or faulty.
Thermocouple faulty.
Hold knob in for at least 20 seconds
following ignition of pilot.
Clean or replace pilot injector.
Tighten thermocouple connection.
Inspect and replace if not in good working
order.
Call service provider.
Oven element does not work when
turned ON.
Check individual fuses located behind
control panel.
Check for an electrical short by checking
that there is NO continuity between any
"phase in" line and metal appliance body
itself.
Check for item failing (element, control
etc) by using a multimeter.
Replace blown fuse.
Call service provider.
Call service provider.
Main burner will not light.
Incorrect supply pressure.
Faulty gas control.
Call the service provider.
Complete power failure of appliance
Check fuse connection at mains supply.
Ensure fuse size is correct to carry load.
Check for an electrical short to appliance.
Replace blown fuse.
Carry out a continuity and resistance check
on appliance.
Call service provider.