WeatherTRAK ET Pro3 Getting Started Manual - Communication Alerts
WeatherTRAK Troubleshooting Guide
©2013HydroPointDataSystems,Inc.Allrightsreserved.WTETP3TG0513
29
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Alert Type
Abbr.
Severity Definition/Possible Causes
Controller Action
Possible Remedies
How to Clear
Hardware
HW
Major
Thecontrollerisnotdetectingall
oftheuser-definedMaxActiveSta-
tions.
Possiblecauses:
•Theuser-definedMaxActiveSta-
tionsexceedsthenumberofsta-
tionsdetectedbythecontroller.
•OneormoreStation-Keysaremiss-
ingorimproperlyinstalled.
•Theribboncablebetweenstation
input/outputboardsisdefectiveor
connectingpinsarebent.
•Astationoutputboardhasbeen
damaged.
Thecontrollercannot
irrigatestationsthat
are not detected.
•VerifyMaxActiveStationsinSETUP
menu.
•Confirmribbonscablesareseated
properly.
•VerifythenumberofStationKeysis
adequatefortherequiredstations.
•Useanotherribboncableorun-bend
theconnectorpins.
•Lookforscorchmarksontheboardor
astrongodorofburntcomponents.
Replaceasneeded.
Approximately30secondsafterthesitua-
tionisremedied,thecontrollerautomatically
clearsthisalert.
SystemOver
Current*
SOC
Major
Thecurrentdrawforagroupof
stationshasexceeded2.7ampsor
2700mA.
Probablecause:
•Toomanystationsirrigatingatthe
sametime.
Thecontrollerau-
tomaticallyreduces
thenumberofvalves
irrigating,dropping
manual irrigation and
less-depletedstations
first.
•Re-programthecontrollertoreduce
thenumberofstationsoperatingatthe
sametime.
TocleartheSOCalertatthecontroller,select
ALERTS,thenVALVESTATUSthenSYSTEM
OVERCURRENT.Pressthe*buttontoclear.
Communication Alerts
CommunicationAlertsindicateproblemsexchanginginformationwiththecontroller.
Alert Type Abbr. Severity Definition/Possible Causes
Controller Action
Possible Remedies
How to Clear
Controller
Offline
OFL
Major
Thecontrollerhasnotcommunicatedwiththe
WeatherTRAKCentralserverrecently.
Possiblecauses:
•Controllerpowerhasbeenturnedoff.
•Two-wayphaseintegritiesarelow.
•2-waycontrollersetto1-wayinADVANCEDmenu.
Unlessthepowerisoff,thecontroller
willcontinuetoirrigateasscheduled,
however,thecontrollermaynotre-
ceiveETmessagesandthecontroller
maynolongerbesynchronizedwith
thewebsite.
•RestoreACpoweriflost.
•Verifyphaseintegrities.
•Setcommunicationinthe
ADVANCEDmenuto2-way.
Alertwillautomatically
clearwhencommunication
isrestored.
NoET
Communi-
catio
CM
Major
EThasnotbeenreceivedfor5days.
Possiblecauses:
•Impropermicrozonehasbeenassignedtothe
controller.
•ETSubscriptionhasexpired.
Thecontrollercontinuestoirrigate
allstationsusingthelastreceivedET
messagefor5days.After5daysthe
controllerwillusethebackupET.
•CallHydroPointCustomer
Servicetoverifymicrozone
andaskforanewETsignal
tobesent.ConfirmETmes-
sageisreceived
•RenewWeather-TRAKET
EverywhereSubscription.
Alertwillautomatically
clearwhenanewETmes-
sageisreceived.
System Alerts continued