Wood Stone DESIGNER SERIES 6348 WS-DS1-4048 Installation and operation manual - page 20
Designer Series 1 w/ Broiler Option
Installation and Operation Manual
An ongoing program of product improvement may require us to change
specifications without notice.
Designer Series-1 w/ Broiler Option,
Revised November 2014. Doc no: M0078.00
info@woodstone-corp.com
or visit
woodstone-corp.com
Wood Stone Corporation
1801 W. Bakerview Rd.
Bellingham, WA 98226 USA
Toll Free 800.988.8103
Tel 360.650.1111
Fax 360.650.1166
20
TROUBLESHOOTING GUIDE
Please contact Wood Stone at 1-800-988-8103 should service be necessary, or if you have any questions about your
oven. Our service hours are 8am to 4:30pm Pacific Standard Time. Follow the recorded instructions for Emergency
Service if you require assistance during non-business hours. A Wood Stone technician will promptly respond to your call.
Controller will not turn on
Flame does not light
Flame cuts out
Display reads “OPEN”
1.
Incoming power to oven turned off Check circuit breaker for circuit
supplying the oven Check that any wall switches external to the oven that
control oven power are turned on Check that any interlocks external to the
oven are turned on
2.
If controller still does not turn on, please contact Wood Stone for assistance
1.
Debris in burner
2.
Oven is being run with the night door in place Night Heat Retention Door
must be removed whenever the oven is turned on
3.
Wind blowing into the oven, or other venting issues
1.
Thermocouple is not plugged into control box
2.
Damaged thermocouple Contact Wood Stone for assistance
PROBLEM CAUSE/SOLUTION
1.
Is gas turned on to the oven? Is gas shut-off valve turned all the way on?
2.
Debris in burner Burner may require cleaning Contact Wood Stone for
assistance
3.
Damaged igniter or gas valve Contact Wood Stone for assistance
If the oven is being started for the first time:
- Has all air been bled from the gas line?
- Is the switch on the SV-2 valve in the ON position?
NOTE:
Valve is locate on the back of the control box, beneath the oven