Xerox DocuColor 7000AP User Manual - 4. How To Clear Jams

DocuColor 7000AP/8000AP User Guide

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4. How to clear Jams

Printer jam clearance

If a jam occurs, the digital press stops printing and 

a message is displayed on the User Interface (UI). 

Follow all instructions displayed completely and in 

sequence. Refer to this chapter for additional 

information to resolve the problem.

If power is interrupted during the printing process, it 

is imperative that you clear areas behind the Right 

and Left Front Doors last. Clear all other jam areas 

first. 

Paper tray jams

CAUTION:  

Be careful of the Feed Heads and the 

Feed Rolls. They can be damaged with rough 

treatment.

CAUTION:  

If you hear paper tearing, stop opening 

the tray. Open the door of the Transport Module or 

the Second Feeder Module (SFM) Transport Area 

and clear the paper from the Transport Module 

before attempting to open the tray again.

1.

Open the tray with the jam.

2.

Carefully remove all jammed paper.

3.

Use the UI to determine if further jams exist 

and clear those areas.