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  5. Troubleshooting Manual

Xerox WorkCentre 3655 Troubleshooting Manual

Summary of WorkCentre 3655

  • Page 1

    Your workcentre 3655 multifunction printer is designed to produce consistently high-quality prints. If you observe print-quality problems, use the information on these pages to troubleshoot the problems. For detailed online support information, go to www. Xerox.Com/office/wc3655support . Caution: th...

  • Page 2

    Solving print-quality problems problem solution light lines or streaks 1. Open the front door. 2. Replace the smartkit drum cartridge. 3. Close the front door. If the problem continues, call for service. Page 2 of 7.

  • Page 3

    Solving print-quality problems (continued) problem solution incomplete fusing toner appears to be missing from the print or is easy to rub off. 1. Verify that the paper you are using is the correct type for the printer and is properly loaded. For a complete list of recommended paper for your printer...

  • Page 4

    Solving print-quality problems (continued) problem solution offset image the most common offset is when toner appears to be reprinted on the page and placed about 95 mm (3.75 in.) across the page in the direction the paper moves through the printer. Note: for a different distance, use the repeating ...

  • Page 5

    Solving print-quality problems (continued) problem solution heavy coverage appears mottled or blotchy 1. Verify that the paper you are using is the correct type for the printer and is properly loaded. For a complete list of recommended paper for your printer, go to: • north america: www.Xerox.Com/pr...

  • Page 6

    Solving print-quality problems (continued) problem solution lines, smudges, or streaks dark or light marks appear on the page in printed and/or in non-printed areas. 1. Verify that the paper you are using is the correct type for the printer and is properly loaded. For a complete list of recommended ...

  • Page 7

    Print-quality settings the print-quality mode directly controls the quality of your prints. You can change these settings in the print driver. Select the setting that is best for your print job. Print-quality mode • standard is a high-speed, general-purpose mode for crisp, bright prints. Recommended...