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- WorkCentre 5222
- System Administration Manual
Xerox WorkCentre 5222 System Administration Manual
Summary of WorkCentre 5222
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User guide me3612e4-1 system administration guide xe3022en0-2.
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© 2008 by fuji xerox co., ltd. All rights reserved. Copyright protection claimed includes all forms and matters of copyrighted material and information now allowed by statutory or judicial law or hereinafter granted, including without limitations, material generated from the software programs which ...
Page 3: Table of Contents
3 table of contents 1 before using the machine ...................................................................13 xerox welcome center .........................................................................13 serial number ...........................................................................
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4 active jobs ............................................................................................40 completed jobs ....................................................................................41 secure print jobs & more ...................................................................
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5 watermark ...................................................................................76 other settings ..............................................................................77 copy service settings ......................................................................84 copy tab .....
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6 create job flow sheet ...................................................................126 [create job flow sheet] screen ................................................127 [create job flow sheet] screen ................................................127 create job flow sheet keyword ............
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7 test access ....................................................................................152 selecting transport protocols .............................................................153 screen layout .....................................................................................153 ...
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8 smb installation ..............................................................................260 tcp/ip (lpd or port9100) ..................................................................263 information checklist ......................................................................263 tcp/ip (...
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9 scan to pc setup (ftp) ......................................................................291 prerequisites for scan to pc setup (ftp) ......................................291 procedure for scan to pc setup (ftp) ..........................................292 scan to pc setup (smb) ...............
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10 authentication for job flow sheets and mailboxes ............................318 job flow sheet types ....................................................................319 types of mailboxes .........................................................................322 linking job flow sheets to ...
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11 paper jams in the office finisher lx (optional) ............................359 document jams ..................................................................................361 stapler faults ......................................................................................362 staple jams ...
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Page 13: 1 Before Using The Machine
13 1 before using the machine welcome to the xerox family of workcentre products. This system administration guide provides detailed information, technical specifications and procedures for using the integral features of the machine. Xerox welcome center if you need assistance during or after produc...
Page 14: Conventions
1 before using the machine 14 language displayed on the touch screen the language of the touch screen can be changed in the following two ways: • to change the language for temporary use, press the button on the control panel, and then select the required language. Note: the language returns to the ...
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Conventions 15 text in [square brackets] indicates the names of the screens, tabs, buttons, features, and option categories. Square brackets are also used when referring to file and folder names on a pc. For example: • select [original type] on the [image quality] screen. • select [save]. Text in in...
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1 before using the machine 16 related information sources the following sources of information are available for the machine. User guide this guide is intended for general users and describes how to use the features of the machine, such as copy, scan, and fax. System administration guide this guide ...
Page 17: 2 Paper and Other Media
17 2 paper and other media the machine is designed to use various paper types and other media. This chapter provides information on loading paper and other types of media into the machine. Loading paper the machine can be equipped with various paper trays. Depending on the machine configuration, up ...
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2 paper and other media 18 note: when changing the size or type of stock in the tray, refer to paper tray settings in the setups chapter on page 70. 3. Load the paper neatly and tightly against the left-hand side of the tray. Note: do not load paper above the maximum fill line. Note: when making sin...
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Loading paper 19 note: always load paper into the tray in the orientation shown in the diagram. 3. Close the tray. The elevator rises and positions the paper for use. Bypass tray (tray 5) tray 5 (bypass) allows you to use a variety of paper types. Tray 5 (bypass) is located on the left-hand side of ...
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2 paper and other media 20 high capacity feeder (tray 6) the high capacity feeder (tray 6) allows you to load up to 2,000 sheets of paper. Note: you cannot load custom size paper into the high capacity feeder. 1. Pull out tray 6. 2. Remove the screw from the guide at the back of the tray, and remove...
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Loading paper 21 6. Pull up the end-guide lever along the slot (1), adjust the position of the lever to the size of the paper (2), and then push the lever back into its position (3). Note: do not use the slot at the left of the 8.5” slot on the end guide. 7. Open the end guide, and place the paper s...
Page 22: Auto Tray Switching
2 paper and other media 22 envelope tray the envelope tray allows you to stack up to 43 mm of envelopes. Note: insert the envelope tray in the slot for tray 1 only. Inserting the envelope tray in any other slot will damage it. 1. Pull out the envelope tray. 2. Load the envelopes in the envelope tray...
Page 23: Storing and Handling Paper
Storing and handling paper 23 storing and handling paper always use high quality, xerographic grade paper in the machine. Damaged, curled, or damp paper can cause jams and image quality problems. Follow these simple rules to store paper. • store paper in dry conditions, away from extreme heat or col...
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2 paper and other media 24 o : available blank : not available 7.25 × 10.5” 184.2 266.7 sef o lef o o o o 8.5 × 11” 215.9 279.4 sef o o lef o o o o 8.5 × 13” 215.9 330.2 sef o o 8.5 × 14” 215.9 355.6 sef o o 11 × 17” 297.4 431.8 sef o o 16k (taiwan) 194.0 267.0 sef o lef o 8k (taiwan) 267.0 388.0 se...
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Supported paper sizes and types 25 output trays/duplex module - standard sizes o : available blank : not available paper size dimensions (mm) lef/ sef center tray left side tray integrated office finisher office finisher lx duplex module a6 105.0 148.0 lef o o o a5 148.0 210.0 sef o o o o lef o o o ...
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2 paper and other media 26 paper trays - non-standard sizes output trays/duplex module - non-standard sizes supported paper types the following table lists the paper types supported by each paper tray, duplex module, and the finisher. Paper trays paper size tray 1, 2 / tray 3, 4 (two tray modules) t...
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Supported paper sizes and types 27 o : available blank : not available *1: plain reload refers to paper already printed on one side. Note: when printing onto postcards or envelopes, extra heavyweight should be selected, and the size should be specified. Note: depending on the heavyweight paper used,...
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2 paper and other media 28.
Page 29: 3 Maintenance
29 3 maintenance this chapter describes the maintenance tasks that are required periodically to maintain the machine in proper working order. Ordering supplies a variety of supplies are available for the machine, including machine-specific consumables such as a toner cartridge, a drum cartridge, sta...
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3 maintenance 30 1. Wipe the document cover and document glass with a soft cloth moistened with water or xerox- approved cleaner to remove any marks, and then wipe with a soft, dry cloth. 2. If the document feeder is installed, wipe the document feeder glass and the film on the cover with a soft clo...
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Replacing the drum cartridge 31 2. Open tray 5 (bypass) and then cover a while lifting up the release lever. 3. Lift up the colored lever, and slide the drum cartridge out until you can grasp the handle on top of the cartridge. 4. Hold the handle and remove the cartridge from the machine. Note: when...
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3 maintenance 32 4. Pull the cartridge tape straight out without breaking it. 5. Push the cartridge again to ensure it is positioned correctly. 6. Close cover a until it latches, and then close tray 5 (bypass). 7. Close the front cover. Note: if the front cover is not completely closed, a message wi...
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Loading staples in the integrated office finisher (optional) 33 removing the old toner cartridge 1. Make sure that the machine is not operating, and open the front cover. 2. Pull the toner cartridge out until you can grasp the handle on top of the cartridge. 3. Hold the handle and remove the cartrid...
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3 maintenance 34 1. Make sure that the machine is not operating, and open the front cover of the finisher. 2. Take the staple cartridge out of the finisher. 3. After removing the staple cartridge, check the inside of the finisher for any remaining staples. 4. Pinch both sides of the empty staple cas...
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Loading staples in the office finisher lx (optional) 35 6. Return the staple cartridge to its original position 7. Close the front cover of the finisher. Note: if the front cover is not completely closed, a message will appear and the machine will not operate. Loading staples in the office finisher ...
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3 maintenance 36 4. Pinch both sides of the empty staple case with your fingers (1), and remove the staple case from the cartridge (2). 5. Insert the front side of the new staple case into the staple cartridge (1), and then push the rear side into the cartridge (2). 6. Hold the staple cartridge by t...
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Emptying the hole punch waste container (optional) 37 3. Hold the tabs on both sides of the new booklet staple cartridge, and insert it into the original position until it clicks. Note: if you have trouble inserting the cartridge, make sure that the staples in the cartridge are properly in place. 4....
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3 maintenance 38 3. Empty the container. 4. Insert the empty hole punch waste container all the way into the finisher. 5. Close the front transport cover of the finisher. Note: if the center front transport cover of the finisher is not completely closed, a message will appear and the machine will no...
Page 39: 4 Job Status
39 4 job status this chapter contains information on the job status screens and the features available. Job status this feature allows you to check the progress of incomplete jobs, or display the detailed information of completed jobs. The newest job will be displayed at the top of the list. You can...
Page 40: Active Jobs
4 job status 40 active jobs this screen allows you to view incomplete jobs that are waiting, in progress, or suspended. It also allows you to view charge print, secure print, sample set, or delayed print documents that are currently stored in the machine. You can see job attributes or promote/delete...
Page 41: Completed Jobs
Completed jobs 41 delete cancels a job that is being processed or on hold, or deletes a stored document from the machine’s memory. Promote job promotes a job to be processed immediately after the one being processed. Last original indicates the current scan batch is the last in a job to be scanned. ...
Page 42: Secure Print Jobs & More
4 job status 42 job attributes select a job on the [completed jobs] screen to display the job attributes. The attributes displayed vary depending on the type of job. Show child jobs select this button to show all child jobs for the selected job. The button is displayed only when there are child jobs...
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Secure print jobs & more 43 charge print the charge print feature temporarily stores documents on the machine per billing id. The feature prevents unauthorized printing by requiring users to log in to the machine before printing. Documents without a billing id are stored under [no user id], and do n...
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4 job status 44 private charge print the private charge print feature temporarily stores documents per user id, until a user logs in and manually prints them from the machine’s control panel. This feature only displays documents of a logged-in user, and thus provides security and privacy to document...
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Secure print jobs & more 45 3. Select [document list]. 4. Enter the passcode for the user id, and select [confirm]. 5. Select a document to print or delete. 6. Select the required option. Refresh refreshes the displayed information. Go to specifies the secure print number to be displayed on the scre...
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4 job status 46 • select all - selects all documents in the list. • delete - deletes a document selected in the list. • print - prints a document selected in the list. After printing, the document will be deleted. Delayed print this feature allows you to store documents on the machine for printing a...
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Secure print jobs & more 47 pages displays the number of printed, scanned, sent, or received pages. Select all selects all the documents in the [public mailbox]. Print prints a document selected in the list. Delete deletes a document selected in the list. Undelivered faxes this feature allows you to...
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4 job status 48 address book displays a page which allows you to select a recipient from the address book. For information on how to select a recipient from the address book, refer to the fax chapter in the user guide. Starting rate displays the [starting rate] screen where you can select the [g3 au...
Page 49: 5 Machine Status
49 5 machine status this chapter describes how to check the machine status, billing meter, and status of consumables. It also describes how to print various reports/lists and how to access the system administration mode. For information on each tab, refer to the following: machine information – page...
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5 machine status 50 1. Press the button on the control panel. 2. Select the [machine information] tab. 3. Select the required option. General information this feature allows you to view user support information, the machine’s serial number and configuration, and the software versions of the machine ...
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Machine information 51 print mode this feature allows you to change the default printer mode and emulation parameter settings. For the lists of emulation parameters and their values, refer to emulation parameters in the appendix chapter on page 437. 1. Select [print mode] on the [machine information...
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5 machine status 52 1. Select [setup] on the [pdf] screen. 2. Enter a 3-digit parameter item number in the [item number] field. 3. Select [change value] to change the displayed value, or select [confirm] if no change is required. 4. If you selected [change value], enter the required value in the [ne...
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Machine information 53 1. Select [print reports] on the [machine information] screen. Job status/activity report note: when server fax is enabled, the [job status] feature is displayed instead of the [job status/activity report] feature, and the [activity report] and [stored document list] options a...
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5 machine status 54 printer reports 1. Select [printer reports] on the [print reports] screen. 2. Select the required option. Use the scroll bars to switch between screens. 3. Select the button on the control panel. Configuration report lists common settings, such as hardware configuration, network ...
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Machine information 55 reports • configuration report - lists common settings, such as hardware configuration, network information, and print and copy feature settings. • scan/fax configuration report - lists settings specific to fax and scan features. • domain filter list - lists domains registered...
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5 machine status 56 mailbox list 1. Select [mailbox list] on the [print reports] screen. 2. Select the required option. 3. Select the button on the control panel. Mailbox list lists the mailbox settings and procedure when storing data in the mailbox. Job counter report 1. Select [job counter report]...
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Machine information 57 automatically printed reports/lists this section describes the various reports/lists that can be printed automatically. Job history report lists the last 50 jobs processed on the machine. For more information, refer to job history report on page 73 . Activity report lists acti...
Page 58: Faults
5 machine status 58 fax receiving mode this feature allows you to set the fax reception mode to [manual receive] or [auto receive]. Note: this feature is not displayed when server fax is enabled. 1. Select [fax receiving mode] on the [machine information] screen. Manual receive starts receiving a fa...
Page 59: Billing Information
Billing information 59 billing information this tab allows you to view the billing meter information. For more information, refer to the following: billing information – page 59 user account billing information – page 59 1. Press the button on the control panel. 2. Select the [billing information] t...
Page 60: Tools
5 machine status 60 tools on the [tools] screen, the system administrator can change various default presets on the machine, register mailboxes and job flow sheets, and configure authentication and security features. To access all features on this screen, you must enter the machine in the system adm...
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Tools 61 accounting this menu allows you to configure accounting functions and view jobs performed by each account. For more information on the features available, refer to accounting on page 133 . Authentication/security settings this menu allows you to set up the authentication and security featur...
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5 machine status 62.
Page 63: 6 Setups
63 6 setups this chapter describes how to change the various defaults preset on the machine, how to register the various items such as mailboxes and destinations, and how to configure or change the system administrator settings. Setting procedure this section describes the basic setting procedure av...
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6 setups 64 2. Configure a feature 1. Press the button on the control panel. 2. On the machine status screen, select the [tools] tab. 3. Select a menu item from the main menu displayed on the left side of the [tools] screen. 4. Select a group in the [group] menu. 5. Select a feature in the [features...
Page 65: System Settings
Main menu on the [tools] screen 65 main menu on the [tools] screen the main menu, displayed on the left side of the [tools] screen, provides the following menu items. Refer to the respective sections for details. [setup] is also available for general users. System settings – page 65 setup – page 123...
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6 setups 66 machine clock/timers this feature allows you to set the correct date, time, and other related values. 1. Select [machine clock/timers] in the [features] menu. 2. Change the required settings. Use the side tabs to switch between screens. 3. Select [close]. Date specifies the current date....
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System settings 67 auto clear specifies whether to automatically display the default screen if you do not perform any operation within the selected period of time. Select [on] and then select the time period in the range from 30 to 900 seconds. Auto job release specifies whether to automatically rel...
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6 setups 68 job complete tone 1 / job complete tone 2 specifies the volume level of the tone generated when a job is completed successfully. Select a volume level, and then, under [targeted jobs], select the job types to apply the volume level to. Fault tone specifies the volume level of the tone ge...
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System settings 69 screen default at power on specifies the initial screen to be displayed when the machine is switched on. Set the preset initial screen to the all services, job status, or machine status screen. For information on the job status and machine status screens, refer to job status on pa...
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6 setups 70 paper tray settings this feature allows you to configure various settings for trays, and for paper to be loaded in the trays. 1. Select [paper tray settings] in the [features] menu. 2. Change the required settings. 3. Select [close]. Custom paper name / color specifies user-defined paper...
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System settings 71 paper tray attributes during loading specifies whether to display the paper tray attributes on the control panel when the tray is opened to load paper. This setting does not apply to tray 5 (bypass). Paper tray priority specifies the paper tray priority for auto tray switching. Tr...
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6 setups 72 – if the specified tray holds paper set under [auto paper off] in the [paper type priority] setting. Image quality this feature allows you to configure various settings to adjust the quality of scanned data. 1. Select [image quality] in the [features] menu. 2. Change the required setting...
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System settings 73 print reports button specifies whether to display the [print reports] button on the [machine information] screen. Refer to print reports in the machine status chapter on page 52. Job history report specifies whether to automatically print a job history report for every 50 jobs. Ac...
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6 setups 74 • no report does not print a report regardless of whether data transmission is successfully completed or not. • print report automatically prints a transmission report for a successful transmission, and a “transmission report - job undelivered” for a transmission failure. • print when de...
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System settings 75 initialize hard disk this feature allows you to initialize the hard disk on the machine. After selecting [initialize hard disk], select a partition, and then select [start]. Then select [yes] to execute initialization. After the initialization is completed, select [confirm]. Note:...
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6 setups 76 the following explains how to adjust the fold and staple positions. 1. Select [booklet fold position, smaller than b4] or [booklet fold position, b4 or larger], and then select [change settings]. 2. Select [sample printout], and then select the tray to output a sample printout for. Press...
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System settings 77 background pattern specifies the background pattern to be used for the watermark feature. Density specifies the output density of the watermark text. You can select from lighten, normal, and darken. Watermark/background contrast specifies the level of contrast between watermark te...
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6 setups 78 extended tray module select the type of extended tray module used. If the left side tray is installed, select [offset module] to use the center tray. Auto job promotion specifies whether jobs can automatically be promoted, bypassing other jobs, when the machine is unable to complete the ...
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System settings 79 o : available blank: not available size width (mm) length (mm) document glass document feeder a/ b se rie s (8 x 1 3 ”) a/ b se rie s a/ b se rie s (8 k/ 1 6 k) a/ b se rie s (8 x 13 ”/8 x 1 4”) in ch s e rie s a/ b se rie s (8 x 1 3 ”) a/ b se rie s a/ b se rie s (8 k/ 1 6 k) a/ ...
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6 setups 80 *1: when scanning mixed sized originals, automatic size detection is not available. • paper size the machine automatically recognizes the sizes listed on the following pages when recording media is loaded in trays 1, 2, trays 3 and 4 (two tray module), trays 3 and 4 (high capacity tandem...
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System settings 81 o : available blank: not available size width (mm) length (mm) tray 1, 2 tray 3 & 4 (two tray module) tray 1 (envelope tray) tray 3 & 4 (hctt) a/ b seri es (8 x 13”) a/ b seri es a/ b seri es (8k/ 16k) a/ b seri es (8 x 1 3”/ 8 x 14” ) in ch s e rie s a/ b seri es (8 x 13”) a/ b s...
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6 setups 82 o : available blank: not available size width (mm) length (mm) tray 6 (hcf) a/ b seri es (8 x 13”) a/ b seri es a/ b seri es (8k/ 16k) a/ b seri es (8 x 13 ”/8 x 1 4”) in ch se rie s a5 sef 148.0 210.0 a5 lef 210.0 148.0 5.5 × 8.5” lef 215.9 139.7 5.5 × 8.5” sef 139.7 215.9 b5 sef 182.0 ...
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System settings 83 millimeters/inches specifies [millimeters] or [inches] as the unit for entering document or scan sizes. Tray 1 configuration specifies whether tray 1 is used as the standard paper tray, or is replaced with the envelope tray (optional). Note: some models do not support the envelope...
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6 setups 84 restrict recipient selection method specifies whether any restrictions apply to the method of selecting recipients of fax, internet fax, server fax, and scanned (e-mail) documents. Select [only from address book] to disable input of recipients from the keyboard screen and buttons on the ...
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System settings 85 1. Select [copy defaults] in the [features] menu. 2. Change the required settings. Use the side tabs to switch between screens. 3. Select [close]. Paper supply specifies the default for the [paper supply] feature on the [copy] screen. Note: if the default for [reduce/enlarge] is s...
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6 setups 86 image shift - side 1 specifies the default position of [side 1] in the [image shift] feature on the [layout adjustment] screen. Image shift - side 2 specifies the default position of [side 2] in the [image shift] feature on the [layout adjustment] screen. Image rotation specifies the def...
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System settings 87 annotations - comment - position specifies the default for [comment] > [position] in the [annotations] feature on the [output format] screen. Annotations - date stamp specifies whether to enable the date stamp feature by default. Annotations - apply date stamp to specifies the def...
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6 setups 88 sample job specifies the default for the [sample job] feature on the [job assembly] screen. Booklet creation - cover tray specifies the default for [covers] > [paper supply] > [cover tray] in the [booklet creation] feature on the [output format] screen. Covers - cover tray specifies the ...
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System settings 89 pseudo-photo gradation mode specifies whether to perform gradation level correction for documents containing photographs. Select from [error diffusion] and [dither]. Original type - see-through paper specifies whether to display the [text on see-through paper] option when [text] i...
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6 setups 90 if you predefine frequently used magnifications, the original can be expanded or reduced, quickly and easily. 1. Select [reduce/enlarge presets] in the [features] menu. 2. Change the required settings. Use the scroll buttons to switch between screens. 3. Select [close]. R/e preset 1 to 7...
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System settings 91 • port status specifies whether to enable the usb port. • print mode specifies the pdl to be used for print jobs. Only pre-installed pdls are available. • pjl specifies whether to enable the pjl (printer job language). • auto eject time specifies the time-out period when print dat...
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6 setups 92 ftp client specifies whether to enable the ftp client port. Receive e-mail specifies whether to enable the mail receiving port. Send e-mail specifies whether to enable the mail transmission port. E-mail notification service specifies whether to enable the mail notification service. Upnp ...
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System settings 93 ipv4 - ip address resolution specifies how to get an ipv4 address for the machine. Selecting [static] allows you to manually configure the ipv4 settings. Ipv4 - ip address specifies the ip address in ipv4 format. Ipv4 - subnet mask specifies the subnet mask in ipv4 format. Ipv4 - ...
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6 setups 94 1. Select [machine’s e-mail address/host name] in the [features] menu. 2. Change the required settings. 3. Select [close]. E-mail address specifies the e-mail address of the machine. Enter an address of up to 128 characters. Machine name specifies the name of the machine. Host name speci...
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System settings 95 http proxy server login name specifies the http proxy server login name. Http proxy server password specifies the http proxy server password. Enter a password and then re-enter the password for confirmation. Https proxy server name specifies the https proxy server name. Https prox...
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6 setups 96 • pop password encryption specifies whether to enable the pop password encryption using apop. Smtp server settings specifies the smtp server settings. Use the scroll buttons to switch between screens. • smtp server name / ip address specifies the domain name or ip address of the smtp ser...
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System settings 97 • server response time-out specifies the time-out value for a response from the server. • search time-out specifies the time-out value for user search on the server. Kerberos server settings specifies the kerberos servers. The following parameters are available for each kerberos s...
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6 setups 98 • http - ssl/tls communication specifies whether to enable ssl/tls communications. • http - ssl/tls port number specifies the ssl/tls communications port number. • ldap - ssl/tls communication specifies whether to enable ssl/tls communications using ldap. • device certificate - client sp...
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System settings 99 • device certificate specifies the certificate for the pdf/xps signature. For information on certificates, refer to security - encryption/digital signature on page 305 . • pdf signature specifies whether to add a pdf signature, whether to add a visible or invisible signature, or w...
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6 setups 100 • ieee 802.1x specifies whether to enable ieee 802.1x authentication. • authentication method specifies the ieee 802.1x authentication method. • login user name specifies the user login name for ieee 802.1x authentication. • login password specifies the password for the user login name ...
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System settings 101 allocate memory this feature allows you to specify memory capacities required for printing and for the receiving buffer for each interface. 1. Select [allocate memory] in the [features] menu. 2. Change the required settings. Use the scroll buttons to switch between screens. 3. Se...
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6 setups 102 • spool to hard disk specifies spooling to the hard disk. Receiving buffer - netware specifies the input buffer memory capacity for the netware interface within the range of 64-1024 kb in 32 kb increments using the scroll buttons or the numeric keypad. The currently available memory wil...
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System settings 103 receiving buffer - ethertalk specifies the input buffer memory capacity for ethertalk interface within the range of 1024-2048 kb in 32 kb increments using the scroll buttons or the numeric keypad. The currently available memory will be displayed at the top of the screen with the ...
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6 setups 104 unregistered forms specifies whether to abort a job which is specified to use form overlay when a form is not found (not registered) in the machine. Print user id specifies whether to print the user id and the position to print the id, when printing using a printer driver to distinguish...
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System settings 105 scan service settings this section describes the features that allow you to configure or change machine settings specific to the scan features. For more information, refer to the following. Note: when the server fax service is enabled, [scan service settings] is displayed as [sca...
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6 setups 106 contrast (workcentre 5225a/5230a) specifies the default for the [contrast] feature in [image enhancement] on the [advanced settings] screen. Sharpness specifies the default for the [sharpness] feature in [image options] on the [advanced settings] screen. Background suppression • workcen...
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System settings 107 quality / file size (workcentre 5225a/5230a) specifies the default for the [quality / file size] feature on the [e-mail options] / [filing options] screen. E-mail subject specifies the default e-mail subject to be displayed under [subject] on the [e-mail] screen. Searchable text ...
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6 setups 108 • others specifies other miscellaneous sizes. Use the scroll buttons to switch between screens. • custom size specifies a user-defined size set using the scroll buttons. Output size defaults this feature allows you to configure or change the output size buttons displayed when [enter out...
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System settings 109 other settings this feature allows you to configure or change other machine settings specific to the scan features. 1. Select [other settings] in the [features] menu. 2. Change the required settings. Use the scroll buttons to switch between screens. 3. Select [close]. Memory full...
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6 setups 110 fax service settings this section describes the features that allow you to change the default settings for the fax mode. For more information, refer to the following: screen defaults – page 110 fax defaults – page 110 fax control – page 111 fax received options – page 115 reduce/enlarge...
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System settings 111 3. Select [close]. Lighten/darken specifies the default for the [lighten/darken] feature on the [general settings] screen. Original type specifies the default for the [original type] feature on the [general settings] screen. Resolution specifies the default for the [resolution] f...
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6 setups 112 1. Select [fax control] in the [features] menu. 2. Change the required settings. Use the scroll buttons to switch between screens. 3. Select [close]. Re-enter recipients specifies whether to re-enter a recipient address after once entering it, to reduce the risk of sending a fax to the ...
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System settings 113 sender id specifies whether to notify the remote machine of the machine’s g3-id (fax number) when you send documents with g3 in the [communication mode]. Save undelivered faxes specifies whether to save fax documents that could not be sent. Select [yes] to display the undelivered...
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6 setups 114 2 pages up on receipt specifies whether to print consecutively received two documents onto one page. It is effective in saving paper. If the number of received pages is odd, a blank page will be added at the end. If the sizes of received pages are different, the larger size will be used...
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System settings 115 mailbox receive display priority 1 to 3 specifies the display priority to the fax documents in mailboxes. Select from [f code], [remote terminal id], and [remote terminal name]. Direct fax specifies whether to enable or disable the direct fax feature. Line 1 - line selection spec...
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6 setups 116 3. Select [close]. R/e preset 1 to 7 • preset % specifies the reduce/enlarge ratios assigned to each of the seven buttons. Select from 24 options in the range of 50-400%. • variable % specifies the reduce/enlarge ratios using the scroll buttons in the range of 50% to 400% in 1% incremen...
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System settings 117 for information on the screen keyboard, refer to cover page in the fax chapter of the user guide. Company logo specifies the sender name (company logo). Enter up to 30 characters using the screen keyboard on the touch screen. The sender name is printed in the [transmission header...
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6 setups 118 delivery confirmation method specifies the method of confirming delivery of an internet fax transmission. Select [delivery receipts] to receive a notification mail that informs you whether an internet fax is delivered to the destination. Select [read receipts] to receive a notification ...
Page 119
System settings 119 e-mail control this feature allows you to configure or change other machine settings for sending scanned documents as e-mail attachments. 1. Select [e-mail control] in the [features] menu. 2. Change the required settings. Use the scroll buttons to switch between screens. 3. Selec...
Page 120
6 setups 120 send feature of the e-mail service. [split into pages] splits scanned data into pages. Select this option when e-mail recipients use e-mail applications that do not support rfc2046, such as outlook and lotusnotes. [split by data size] splits scanned data into files of a specific size. S...
Page 121
System settings 121 note: if the number of specified destinations reaches the limit, the sender will not be added to the cc field even if this setting is set to [yes]. Edit e-mail recipients specifies whether to permit users to edit e-mail recipients (to, cc, bcc). Selecting [no] prevents emails fro...
Page 122
6 setups 122 standard size threshold value specifies the size threshold for which custom sized documents are converted to standard sized documents. Internet fax to internet fax specifies whether to allow documents received through the internet fax service to be automatically retransmitted through th...
Page 123: Setup
Setup 123 job flow service settings this feature allows you to configure the settings for accessing a pool server. A pool server is a remote server that stores and manages job flow sheets. To use a pool server, the machine must be registered on the pool server in advance. 1. Select [system settings]...
Page 124
6 setups 124 create mailbox this feature allows you to create mailboxes for saving confidential incoming fax documents, scanned documents, or print documents. Fax documents in mailboxes can be printed out at a convenient time and scanned documents in mailboxes can be imported to computers. Documents...
Page 125
Setup 125 link job flow sheet to mailbox displays the [link job flow sheet to mailbox] screen. [link job flow sheet to mailbox] screen this feature allows you to link the mailbox to a job flow sheet that instructs how documents in the mailbox are to be processed. For more information on a job flow s...
Page 126
6 setups 126 delete selecting this button and then selecting a job number deletes the operations registered with the job number. Enter/change name selecting this button and then selecting a job number allows you to enter a name for the job number using the screen keyboard. The name can be up to 18 c...
Page 127
Setup 127 [create job flow sheet] screen 1. Select [create job flow sheet] on the [setup menu] screen. 2. Change the required settings. 3. Select [close]. Sheet filtering displays the [sheet filtering] screen allowing you to filter job flow sheets. • owner - filters job flow sheets by owner. • targe...
Page 128
6 setups 128 note: if a recipient’s name and number in the address book is modified after assignment to a new job flow, those changes are not reflected in the job flow, which can result in documents being sent to the previous destination. The job flow must also be updated in order to send documents ...
Page 129
Setup 129 create job flow sheet keyword registering a keyword for job flow search allows you to search for the job flow by keyword. Up to 12 characters are allowed for a job flow search keyword. Add address book entry this feature allows you to program the address book with recipients of documents. ...
Page 130
6 setups 130 note: for server fax, the available information fields are [fax number], [name], and [index] only. Relay station setup specify whether or not the registered address number is to be identified as an initiating relay broadcast station when the machine is used as a relay broadcast station....
Page 131
Setup 131 with [internet fax] selected: with [e-mail] selected: item description default e-mail address enter an e-mail address (up to 128 characters). - name enter a recipient name (up to 18 characters). - index enter a single alphanumeric character to search the address book. - starting rate selec...
Page 132
6 setups 132 with [server] selected: create fax group recipients this feature allows you to group multiple address numbers. When a group number is specified, documents are then sent to all address numbers registered to that group. Up to 50 group numbers can be created, each containing up to 20 addre...
Page 133: Accounting
Accounting 133 1. Select [create fax group recipients] in the [group] menu. 2. Select a group number. 3. Select [create/delete]. 4. Enter a 3-digit address number using the numeric keypad on the control panel. 5. Select [add to this group]. Note: you can use an asterisk to specify multiple address n...
Page 134
6 setups 134 prompted depends on the accounting and authentication settings. The [accounting] menu allows you to start configuring various accounting settings. For more information, refer to the following sections: create/view user accounts – page 134 view accounts – page 136 reset user accounts – p...
Page 135
Accounting 135 note: the [passcode] button appears when you have chosen the use of a passcode and you have enabled [login to local accounts] in [authentication/security settings]. E-mail address allows you to enter the e-mail address. The specified address is the sender’s address displayed on the [e...
Page 136
6 setups 136 view accounts selecting [xerox standard accounting] in [accounting] allows you to check the following for each registered user or group: (1) the maximum number of times that the account can be used for each service, and (2) how many times the account has been used for each service. Note...
Page 137
Accounting 137 meter (print jobs) resets/prints all data about the number of prints recorded by the machine. Print report prints the report that allows you to see the user-account parameters and records before resetting them. Reset resets selected parameters or records. System administrator’s meter ...
Page 138
6 setups 138 xerox standard accounting performs account administration based on accounting users registered on the machine. When an accounting type is selected, the following buttons may appear. The buttons displayed on the screen vary depending on the combination of the login type of the authentica...
Page 139
Authentication/security settings 139 1. Select [accounting], and then select [fax billing data] in the [group] menu. 2. Set [charge rate per unit]. 3. Select [close]. Charge rate per unit specify a charge rate per unit using numeric buttons on the screen. Auto reset of user billing information this ...
Page 140
6 setups 140 system administrator settings this section describes the features that allow you to change the system administrator’s login id and passcode. The machine enters the system administration mode only when a correct system administrator login id is entered. Before shipment, the default syste...
Page 141
Authentication/security settings 141 1. Select [authentication] in the [group] menu. Login type this screen allows you to select an authentication type. Note: the available options vary depending on the machine configuration. Note: when [login to local accounts] is selected, authentication is carrie...
Page 142
6 setups 142 note: the locked/unlocked status of a service is linked to the disable/enable status of the service in the auditron mode of the accounting feature. When [unlocked] is selected for the copy service, for example, the copy service is automatically set to [disable accounting] in the account...
Page 143
Authentication/security settings 143 note: for information on [restrict user to edit address book], refer to restrict user to edit address book on page 84 . Allow user to disable active settings specifies whether to permit the group members to disable the watermark feature during their user session,...
Page 144
6 setups 144 user id for login specifies whether to make the user id entry field case-sensitive on the login screen that is displayed when a user id is authenticated by a remote server. Note: once this setting is changed, all the registered information about users, as well as the mailboxes and job f...
Page 145
Authentication/security settings 145 1. Select [charge / private print settings] in the [features] menu. 2. Change the required setting. 3. Select [close]. Receive control specifies the receive control for externally submitted jobs. • according to print auditron - the receiving control depends on th...
Page 146
6 setups 146 1. Select [job status default] in the [group] menu. Active jobs view this feature allows you to hide the details of active jobs from general users, on the [active jobs] screen in job status. 1. Select [active jobs view] in the [features] menu. 2. Select the required option. 3. Select [s...
Page 147
Authentication/security settings 147 1. Select [overwrite hard disk] in the [group] menu. Number of overwrites specifies whether to enable overwriting the hard disk. You can select the number of overwrite passes from one time or three times. When [1 overwrite] is selected, “0” is written to the disk...
Page 148
6 setups 148.
Page 149: Information Checklist
149 7 centreware internet services the centreware internet services program uses the embedded web user interface which enables communication between a networked computer and the machine via http. Centreware internet services can be used to check the machine status and the status of each job, and to ...
Page 150
7 centreware internet services 150 centreware internet services environments centreware internet services uses the embedded http server that resides in the machine. This allows communication with the machine through a web browser with access to the internet or an intranet. By entering the ip address...
Page 151
Centreware internet services installation 151 6. Select [port settings] in the [features] menu. 7. Select [internet services] and [change settings]. 8. Select [port status] and [change settings]. 9. Select [enabled] and [save]. Set the port number for centreware internet services, if required. 10. A...
Page 152
7 centreware internet services 152 if you selected [enabled] in step 3, proceed to step 4. Otherwise, proceed to step 10. 4. Select [manually configured ipv6 address], and then [change settings]. 5. Use the keypad on the screen to enter an ip address for the machine in the format “xxxx:xxxx:xxxx:xxx...
Page 153: Screen Layout
Selecting transport protocols 153 selecting transport protocols when using the netware, smb, or snmp port, change the transport protocol if required. • netware: ipx/spx, tcp/ip • smb: netbeui, tcp/ip • snmp: udp, ipx 1. On the centreware internet services home page for the machine, select the [prope...
Page 154: Services
7 centreware internet services 154 main panel displays information and settings for an item selected on the menu panel. For more information about each function, refer to the following: services – page 154 status – page 156 jobs – page 158 print – page 160 scan – page 162 properties – page 178 suppo...
Page 155
Services 155 properties • configuration overview • description • general setup - configuration - job management - paper tray attributes - paper settings - power saver/energy server settings - stored document settings - memory settings - internet services settings - pool server settings - cloning - a...
Page 156: Status
7 centreware internet services 156 default user id and passcode if the system administration mode is enabled in centreware internet services settings, you will be prompted to enter the system administrator user id and passcode when some changes are made. The default user id and passcode for the syst...
Page 157
Status 157 paper size displays the size of paper loaded in each tray. Paper color displays the color of paper loaded in each tray. Paper type displays the type of paper loaded in each tray. Priority displays the priority set for each tray when auto tray switching is selected. The highest priority is...
Page 158: Jobs
7 centreware internet services 158 jobs the [jobs] tab displays a list of active and completed jobs. You can also delete jobs on this tab. Note: the details displayed may differ from those shown on the machine’s touch screen. Follow the steps below to select the features available on the [jobs] tab:...
Page 159
Jobs 159 type displays the type of job. Page count displays the number of pages printed (printed jobs only). Output destination displays the output destination, address, document receipt number, or name of the recipient server or file. If the output destination is unknown or not specified, “-” is di...
Page 160: Print
7 centreware internet services 160 show child jobs displays the [job history - child jobs] screen, where you can view the child jobs of a selected job. Error history this page displays a list of errors that have occurred. Date & time displays the date and time an error occurred. Error code displays ...
Page 161
Print 161 paper paper supply allows you to select a paper tray. Paper size allows you to select the output paper size. Paper type allows you to select the type of paper to be used. Delivery immediate print allows you to send a file directly to the machine to print. Sample set allows you to print one...
Page 162: Scan
7 centreware internet services 162 scan this page allows you to create, modify, or delete job templates for network scanning jobs, and configure mailbox and job flow sheet settings. 1. Click [scan] on the header panel of the home page. 2. On the collapsible menu of the menu panel, click [job templat...
Page 163
Scan 163 new distribution template the following table shows the information fields on the [new distribution template] page. Distribution the following table shows the information fields on the [distribution] page. Feature description general information template name enter the name of a new job tem...
Page 164
7 centreware internet services 164 file file destination displays the defined scan file repository. Edit displays a page where you can set a new scan file repository or edit an existing repository. Filing policy specify the filing policy for saving a new file when a file of the same name already exi...
Page 165
Scan 165 network scanning color scanning (workcentre 5225a/5230a) displays the color mode. 2 sided scanning displays whether to scan 1-sided or 2-sided. Original type displays the original type setting. Edit displays a page where you can edit the [network scanning] settings. Note: some of the follow...
Page 166
7 centreware internet services 166 advanced settings lighten/darken (workcentre 5222/5225/ 5230) displays the scan density setting. Image options (workcentre 5225a/5230a) displays the scan density and sharpness settings. Background suppression (workcentre 5222/5225/ 5230) displays whether to suppres...
Page 167
Scan 167 layout adjustment original orientation displays the original orientation setting. Original size displays the original paper size setting. Reduce/ enlarge displays the scan ratio setting. Output size displays the output paper size setting. Edge erase displays the top/bottom or left/right edg...
Page 168
7 centreware internet services 168 filing options document name displays the document name. Document format displays the file format to use when saving scanned data. Edit displays the page where you can edit the [filing options] settings. Note: some of the following options may not be available depe...
Page 169
Scan 169 network scanning image settings (workcentre 5225a/5230a) optimized for fast web viewing (pdf & pdf/a) displays the page where you can select whether or not to create a linearized pdf file, which displays the first page of the file on a user's web browser before the entire file is downloaded...
Page 170
7 centreware internet services 170 mailbox this page allows you to create and edit mailboxes. Mailbox icons clicking the icon of a registered mailbox displays the [mailbox document list] page for that mailbox. Mailbox number displays the mailbox numbers. Clicking the number of a registered mailbox d...
Page 171
Scan 171 accounting account type specify the account type to be used. Note: this item is displayed only when xerox standard accounting is enabled. Account id specify the account type of xerox standard accounting, and enter the group account id with up to 48 characters. Note: this item is displayed o...
Page 172
7 centreware internet services 172 edit mailbox the following table shows the information fields on the [edit mailbox] page. Mailbox mailbox number displays the number of the selected mailbox. Mailbox name allows you to edit the name of the selected mailbox. Mailbox passcode allows you to edit the p...
Page 173
Scan 173 mailbox setup the following table shows the information fields on the [mailbox setup] page. Job flow sheets this page allows you to create, edit, or view job flow sheets. Sheet type select the type of job flow sheets to be displayed in the job flow sheets list. The [personal] option is avai...
Page 174
7 centreware internet services 174 job flow sheets common attributes the following table shows the information fields on the [job flow sheets common attributes] page. Print the following table shows the information fields on the [print] page. Edit job flow sheet displays the [job flow sheets common ...
Page 175
Scan 175 send as fax the following table shows the information fields on the [send as fax] page. Send as internet fax the following table shows the information fields on the [send as internet fax] page. Job flow sheet name displays the name of the job flow sheet. Name enter the recipient’s name. Rec...
Page 176
7 centreware internet services 176 send as e-mail the following table shows the information fields on the [send as e-mail] page. Ftp transfer the following table shows the information fields on the [ftp transfer] page. Job flow sheet name displays the name of the job flow sheet. Recipient name 1 - 1...
Page 177
Scan 177 smb transfer the following table shows the information fields on the [smb transfer] page. File format select the file format to be used when saving scanned documents. Workcentre 5225a/5230a: • auto select (tiff/jpeg) • mtiff (multiple pages per file) • tiff (file for each page) • pdf images...
Page 178: Properties
7 centreware internet services 178 properties this tab allows you to view and set the machine properties. These include the machine details and configuration, the centreware internet services settings, the port settings, protocol settings, emulation settings, and the memory settings. The items displ...
Page 179
Properties 179 properties features the following table lists the items that can be set. Some items may not be displayed depending on your machine configuration. Feature setting items configuration overview connectivity and printing print protocols – clicking the [settings] button displays the [conne...
Page 180
7 centreware internet services 180 configuration overview services (continued) • ldap user mappings – clicking the [configure] button displays the [ldap user mappings] page. For details on the page, refer to ldap user mappings on page 197 . • ldap authentication – clicking the [configure] button dis...
Page 181
Properties 181 description allows you to set and view information related to the machine, such as the name and installation location of the machine and the system administrator’s e-mail address. Machine model displays the model of your machine. Serial number displays the serial number of the machine...
Page 182
7 centreware internet services 182 general setup paper settings paper type lists different paper types. Paper name enter the names for [custom paper 1] to [custom paper 5]. Priority allows you to configure the priority settings for various paper types when the auto tray is selected. Power saver/ener...
Page 183
Properties 183 general setup memory settings (continued) lpd allows you to select the spool destination for the job. • spool to memory – enter a value between 512 kb and 32 mb (32768 kb) in 256 kb increments. • spool to hard disk – the print page buffer text box will be blank and the value cannot be...
Page 184
7 centreware internet services 184 general setup cloning this feature, provided by xerox standard accounting, saves the settings of selected features in a configuration file, which can then be used to clone the settings onto other machines. To install configuration files to other machines, the machi...
Page 185
Properties 185 general setup alert notification (continued) notice frequency settings: • notice frequency – allows you to select the frequency for sending status e-mails. • notice week day – allows you to select the day of the week on which to send status e-mails. • notice month date – allows you to...
Page 186
7 centreware internet services 186 general setup smart esolutions allows you to set up the smart esolutions feature, which enables automatic billing meter reading and machine supplies reporting. Registration setup: • 1. Enable proxy server – displays the [proxy server settings] page. For details on ...
Page 187
Properties 187 connectivity port settings allows you to select whether to enable or disable different ports used on the machine. Usb select the check box to enable this port. Ethertalk select the check box to enable this port. Netware select the check box to enable this port. You can also configure ...
Page 188
7 centreware internet services 188 connectivity physical connections ethernet allows you to select the ethernet transmission rate. Rated speed – you can select one of the following options. • auto – detects the ethernet transmission rate automatically. • 10 mbps half-duplex • 10 mbps full-duplex • 1...
Page 189
Properties 189 connectivity protocols (continued) netware (continued) • frame type – select the frame type. - auto: automatically configures the active frame type. - ethernet ii: selects ethernet frame type. - ethernet 802.3: selects ieee802.3 frame type. - ethernet 802.2: selects ieee802.3/ieee802....
Page 190
7 centreware internet services 190 connectivity protocols (continued) tcp/ip allows you to configure the tcp/ip settings. Ip mode: • ip mode – select an ip mode from [ipv4], [ipv6], and [dual stack]. General: • protocol – displays whether the protocol is enabled or disabled. • physical connection – ...
Page 191
Properties 191 connectivity protocols (continued) tcp/ip (continued) dns configuration: ipv4: • obtain dns server address automatically – allows you to enable or disable the automatic setting of the ipv4 dns server address via dhcp. • preferred dns server – enter the ipv4 address for the dns domain ...
Page 192
7 centreware internet services 192 connectivity protocol (continued) snmp configuration allows you to configure the following options when accessing the machine via snmp. Snmp properties: enable snmp v1/v2c protocols – allows you to enable or disable the snmp v1/v2c protocols. Edit snmp v1/v2c prope...
Page 193
Properties 193 connectivity protocols (continued) snmp configuration (continued) advanced – displays a page that contains the [add udp ipv4], [add udp ipv6 address], [add ipx address], and [delete] buttons. • add udp ipv4 address – this button displays the [snmp configuration - ipv4] page, which all...
Page 194
7 centreware internet services 194 connectivity protocols (continued) snmp configuration (continued) • delete – selecting a trap on the [snmp configuration > advanced] page and clicking this button deletes the trap. You can select and delete multiple traps at once. Ssdp allows you to configure the s...
Page 195
Properties 195 connectivity protocols (continued) microsoft networking (continued) • primary server ip address & port – displays the primary server wins ip address when [obtain wins server address automatically] is disabled. Change the address as necessary. • secondary server ip address & port – dis...
Page 196
7 centreware internet services 196 connectivity protocols (continued) smtp server required information: • smtp server ip address / host name & port – enter the smtp server address in the first text box. Up to 128 characters can be entered, including . (period) and - (hyphen). In the second text box,...
Page 197
Properties 197 connectivity protocols (continued) ldap (continued) - password: enter the password for the search login name using up to 32 characters. If the server does not require authentication, or a password is not required upon authentication, leave this text box blank. - retype password: re-en...
Page 198
7 centreware internet services 198 connectivity protocols (continued) ldap (continued) - attribute of typed user name: specify the typed user name attribute. - attribute of login user name: specify the user login name attribute. - use added text string: specify whether to use additional user name ch...
Page 199
Properties 199 connectivity protocols (continued) http (continued) keep alive timeout – displays “60 seconds”. This is a display-only item. Maximum connections – enter the maximum number of sessions between 1 and 15. Port number – enter the port to be used for http communication. Secure http (ssl) –...
Page 200
7 centreware internet services 200 connectivity protocols (continued) ipp allows you to configure the following options when using ipp (internet printing protocol). • port number: the default ipp port number 631 is displayed. • add port number – enter the port number. • tbcp filter – select the chec...
Page 201
Properties 201 services printing print mode allows you to specify the type of printer language to use when a print job is sent using usb, ethertalk, smb, netware, lpd, ipp, etc. Only the enabled protocols will be displayed. Auto – allows you to set the machine so that it will automatically determine...
Page 202
7 centreware internet services 202 services printing (continued) language emulation (continued) - collated: allows you to specify whether to collate the output. - offset: allows you to select the offset method. - staple: allows you to select the stapling method. - image enhancement: allows you to sp...
Page 203
Properties 203 services printing (continued) language emulation (continued) • quantity – allows you to specify the number of sets to print between 1 and 999. • 2 sided printing – allows you to select whether to print both sides of paper. • default orientation – allows you to specify the orientation ...
Page 204
7 centreware internet services 204 services printing (continued) language emulation (continued) - quantity: enter the number of sets to print when stored jobs is selected for print quantity setup. - 2 sided printing: allows you to select whether to print on both sides of paper. - origin: allows you ...
Page 205
Properties 205 services e-mail allows you to configure e-mail settings. Defaults from address – displays the sender’s address. Message – displays the default e-mail message. Signature – displays the default e-mail signature. Confirmation sheet – displays whether to have a confirmation sheet printed ...
Page 206
7 centreware internet services 206 services e-mail (continued) default (continued) • message – specify the default e-mail message. • user – select whether to include the sender’s user name and e-mail address in the e-mail message. • attachment – select whether to include information about attachment...
Page 207
Properties 207 services internet fax (continued) default (continued) • incoming internet fax print options – allows you to select the printing options for the headers and contents of incoming internet faxes. • subject – specify the default internet fax subject. • message – specify the default intern...
Page 208
7 centreware internet services 208 services fax (continued) • edit – displays the [general] page, which allows you to configure the following settings: - job log: specify whether to include user names and/or the domain names on job logs. - confirmation sheet: specify whether to have a confirmation s...
Page 209
Properties 209 services network scanning general allows you to set up general information for the network scanning service. Network scanning: • confirmation sheet – allows you to select whether or not to print a confirmation sheet. When enabled, a sheet showing the success or failure of a job will b...
Page 210
7 centreware internet services 210 services network scanning (continued) file repository setup (continued) • share – enter the shared name. This appears only when [smb] is selected in [protocol]. • scriptpath and filename (from http root) - specify the script path and file name. This appears only wh...
Page 211
Properties 211 services network scanning (continued) advanced template pool setup allows you to view and modify the remote pool setups. Remote template repository: • protocol – select a transfer protocol from [ftp], [netware], [smb], [http], and [https]. • host name/ip address & port – enter the hos...
Page 212
7 centreware internet services 212 services scan to home (continued) ldap mapping for home directory – displays the ldap attribute for the home directory. To change this, click this link and enter it on the displayed [ldap user mappings] page. The attribute can be up to 64 characters long. Automatic...
Page 213
Properties 213 services xerox services (continued) • transmission time – if the xerox communication server support is enabled, specify the time at which meter assistant readings and supplies data are uploaded. • transmission interval (supplies assistant) –displays the interval at which the supplies ...
Page 214
7 centreware internet services 214 accounting xerox standard accounting (continued) user role: • user role – select a user role for the user. • add this user to authorization group – select an authorization group for the user. By default, users belong to authorization group 00 (default group). The g...
Page 215
Properties 215 accounting xerox standard accounting (continued) add account – click this button to register new group account information. • account id – enter up to 32 characters for an account id. • account name – enter up to 32 characters for an account name view usage – to see how many impressio...
Page 216
7 centreware internet services 216 accounting accounting configuration allows you to manage the accounting feature. Accounting type select the type of account management to perform. Verify user details specify whether to check user details upon user authentication. This item becomes active only when...
Page 217
Properties 217 accounting accounting configuration (continued) custom filters – displays the [custom filters] page. For details on the page, refer to custom filters on page 198 . Accounting configuration this item may not appear depending on your authentication and accounting settings. Account numbe...
Page 218
7 centreware internet services 218 accounting accounting configuration (continued) device access – displays the [authentication configuration > device access] page. This page allows you to control access to the machine features. The following settings are invalid when [login type] is set to [no logi...
Page 219
Properties 219 accounting accounting configuration (continued) • job flow sheets – select an access control option for the job flow sheets service. • custom services – select an access control option for the custom services service. Accounting login screen settings accounting login screen settings •...
Page 220
7 centreware internet services 220 security authentication configuration allows you to set up the authentication feature. Authentication configuration login type – select the user login method. - no login required: does not perform authentication. - login to local accounts: performs authentication u...
Page 221
Properties 221 security authentication configuration authentication configuration for details on each item, refer to accounting configuration on page 217 . Device default state configuration for details on each item, refer to device default state configuration on page 217 . User details setup allows...
Page 222
7 centreware internet services 222 security create authorization groups create authorization groups allows you to create authorization groups to assign to users. Up to 20 groups can be created including the default group. Edit – displays the [authorization setup] page for a group number. Authorizati...
Page 223
Properties 223 security remote authentication servers (continued) smb server smb server setup – specify the setup method for an smb server. The options available for smb servers 1 to 5 are: domain name – specify a domain name. Server name/ip address – specify a server name/ip address. Xerox secure a...
Page 224
7 centreware internet services 224 security ip filtering (continued) ip filter rule list: • rule number – displays entry numbers 1 - 10 ip addresses to be filtered. • source ip/mask – displays the ranges of the ip addresses in “ipv6 address/prefix length” format. • add – displays the [add ip filter ...
Page 225
Properties 225 security machine digital certificate management (continued) upload signed certificate allows you to upload a certificate to the machine. You can upload pkcs#7 and pkcs#12 format certificates. This button becomes active when ssl communication is enabled. Click this button to display a ...
Page 226
7 centreware internet services 226 security ip sec allows you to set up the ip sec (security architecture for internet protocol) feature. Protocol select whether or not to enable the ipsec feature. Ike authentication method select the ike authentication method from [pre-shared key] and [digital sign...
Page 227
Properties 227 security certificate management (continued) certificate order select the display order of certificates. Display the list displays the [certificate list] page, which lists the certificates in the selected category and purpose. The items displayed in the list are as follows: • previous ...
Page 228
7 centreware internet services 228 security 802.1x allows you to set up the 802.1 authentication feature. Enable ieee 802.1x select whether or not to enable ieee 802.1x authentication. Authentication method specify the ieee 802.1 x authentication method. Login name (device name) enter a user name fo...
Page 229
Properties 229 security pdf/xps security settings pdf signature select whether to add a digital signature to pdf files. The machine must have a digital certificate to use this feature. Xps signature select whether to add a digital signature to xps files. The machine must have a device certificate to...
Page 230: Support
7 centreware internet services 230 support this page provides support information for the machine, including a link for software updates and contacts for technical support. Follow the steps below to select the features available on the [support] tab. 1. Click [support] on the header panel of the hom...
Page 231
Support 231 xerox support customer support phone number displays the telephone number of the customer support representative. Services phone number displays the telephone number of the service representative. Supply phone number displays the telephone number of the consumable support representative..
Page 232
7 centreware internet services 232.
Page 233: Windows Tcp/ip
233 8 printer environment settings this chapter describes how to set up the printing environment for the machine. Some models require a printer kit to use the print feature on the machine. The following information is provided: windows tcp/ip – page 233 netware – page 236 unix tcp/ip – page 240 ethe...
Page 234
8 printer environment settings 234 4) select [configuration report]. 5) press the button on the machine. 4. Read the configuration report to confirm that an ip address has been allocated and that it is a valid ip address on your network. Note: if the ip address starts with 169.Xxx.Xxx.Xxx, then the ...
Page 235
Windows tcp/ip 235 10. Select [ipv4 - ip address], and then [change settings]. 11. Use the keypad on the screen to enter an ip address for the machine in the format “xxx.Xxx.Xxx.Xxx”. Select [save]. 12. Select [ipv4 – subnet mask], and then [change settings]. 13. Using the same method as in step 11,...
Page 236: Netware
8 printer environment settings 236 netware this section explains how to install the machine onto a netware network. The following information is provided: information checklist – page 236 netware environments – page 236 netware installation – page 237 installation procedure – page 237 network commun...
Page 237
Netware 237 target computers the netware versions and netware client computers require the following environments. Netware versions a novell-accredited computer which can be installed with netware 3.X/4.X/5.X/6.X. Netware client computers a novell-accredited computer which can run windows 2000, wind...
Page 238
8 printer environment settings 238 netware setup for more information, refer to netware setup on page 239 . Computer setup for more information, refer to computer setup on page 239 . Test print for more information, refer to test print on page 239 . Network communication setup use this procedure to ...
Page 239
Netware 239 6. Use the keypad on the screen to enter an ip address for the machine in the format “xxx.Xxx.Xxx.Xxx”. Enter a value (0 to 255) into the highlighted field and select [next]. The next 3 digits are highlighted. When you have finished entering all values, select [save]. 7. Select [ipv4 – s...
Page 240: Unix Tcp/ip
8 printer environment settings 240 5. Repeat the test for all computers that will be sending jobs to the machine. The installation process is now complete. If the test print fails, refer to problem solving chapter on page 349. Unix tcp/ip this section explains how to set up the machine to operate in...
Page 241
Unix tcp/ip 241 unix tcp/ip environments system configuration the machine uses the line printer daemon protocol (lpd) that supports tcp/ip as the transport protocol. With the lpd, use the machine as a unix network printer. The lpd supports spool mode, this is where print jobs from clients are spoole...
Page 242
8 printer environment settings 242 2. Press the button on the control panel, and then type in the system administrator login id to enter the system administration mode. Note: the passcode may also be required depending on the machine configuration. 3. Press the button on the control panel, and then ...
Page 243
Unix tcp/ip 243 10. Use the keypad on the screen to enter an ip address for the machine in the format “xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx”. Select [save]. 11. Select [manually configured ipv6 prefix], and then [change settings]. 12. Enter an ip address prefix, and then select [save]. 13. Select...
Page 244
8 printer environment settings 244 note: if a different printer name is specified, the print language or mode specified on the touch screen of the machine is used. Note: when setting print languages/modes from the same workstation to a single printer, it is recommended to set one kind of each. If tw...
Page 245
Unix tcp/ip 245 sunos follow the steps below to set up a sunos workstation to communicate with the machine. 1. Log in at a client workstation as root and add the machine to the /etc/hosts file. For example: ip address [tab] printername note: if an nis server is running on the same segment of the net...
Page 246
8 printer environment settings 246 on a disk partition large enough to hold copies of documents that will be submitted. Cd /var / spool / lpd mkdir printername chmod 744 printername hp-ux follow the steps below to set up an hp-ux workstation to communicate with the machine. 1. Log in as root at a cl...
Page 247
Unix tcp/ip 247 8. Continue with test print on page 247 . Using the system administrator manager (sam) gui method follow the steps below to use the hp system administrator manager (sam) gui (graphical user interface). Note: refer to the hp-ux documentation for additional information on using the sys...
Page 248
8 printer environment settings 248 printing solaris/hp-ux this section describes printing from workstations running solaris or hp-ux. Refer to the manuals supplied with the workstation for full details. Print (lp) the lp command is used for printing. Command format lp [-d printer name] [-n number of...
Page 249
Unix tcp/ip 249 -a deletes all the print data belonging to the user issuing the command, from the specified printer. -e deletes all the print data from the specified printer. -u user name deletes all the print data belonging to the specified user, from the specified printer. • job number this option...
Page 250
8 printer environment settings 250 • -c parameter to print from the machine using the postscript language, use the -c option to specify the form of output. This option is valid in the spool mode. In the non-spool mode, the client must be a windows nt machine to use this option. Note: if the postscri...
Page 251
Unix tcp/ip 251 • - you can delete all your print data by specifying this option. If this option is issued by a superuser, all the print data received by the machine will be deleted. This option is only valid in the spool mode. Note: print data which consist of multiple files sent in one print instr...
Page 252
8 printer environment settings 252 note: long file names will be truncated. Note: information for a maximum of 64 print instructions can be displayed. Note: if two or more types of print languages/modes are set up on a single workstation, identical job numbers may be displayed when an inquiry comman...
Page 253
Unix tcp/ip 253 • to display a printer named fxps in long format, enter the following command: %lpq -pfxps -l -c option on sunos, the -c option can be used to specify the print format if the machine prints with the postscript language in spool mode. This section explains the functions which can be s...
Page 254
8 printer environment settings 254 note: if multiple parameters are specified in the first lpr command, data may not be printed correctly. Note: the system default is used if no tray number is specified, or a specified tray or specified size of paper is not loaded. Note: this option is for specifyin...
Page 255
Unix tcp/ip 255 note: if the print data specifies double-sided or single-sided printing, those specifications take priority over any -c option. Specifying paper size and double-sided printing select a paper size and a binding option. The following parameters can be specified: note: if multiple param...
Page 256
8 printer environment settings 256 specifying the print mode the following print mode parameters can be specified. Note: if several parameters are specified in the first lpr command, data may not print. Note: the system default is used if no parameter is specified. Specifying stapling the following ...
Page 257: Ethertalk
Ethertalk 257 ethertalk this section explains how to set up the machine to operate on an ethertalk network. The following information is provided: information checklist – page 257 ethertalk environments – page 257 ethertalk installation – page 258 installation procedure – page 258 network communicat...
Page 258
8 printer environment settings 258 ethertalk installation this section describes the installation procedure for using the machine in an ethertalk environment. Installation procedure there are three stages required to install the machine on an ethertalk network. Network communication setup this requi...
Page 259: Microsoft Networking
Microsoft networking 259 test print to make sure that the machine has been installed on the network correctly, a test print should be submitted from each client computer. Perform the following steps. 1. Open a sample document on a client computer. 2. Select the machine using the chooser (mac os 9.2)...
Page 260
8 printer environment settings 260 smb environments server message block (smb) is a protocol for sharing files or printers on windows os. This section explains the installation procedure for connecting a printer to a windows network through smb. System configuration as the machine supports smb proto...
Page 261
Microsoft networking 261 when using tcp/ip: set the smb port to [enabled] and set the ip address using the touch screen or centreware internet services. Computer setup install the print driver on the computer. Test print a print job should be submitted to make sure that the machine has been installe...
Page 262
8 printer environment settings 262 note: use the dhcp server together with the windows internet name server (wins) server. If you selected [static] in step 5, then proceed to step 6 to configure the protocol settings. Otherwise, proceed to step 12. 6. Select [ipv4 - ip address], and then [change set...
Page 263: Tcp/ip (Lpd Or Port9100)
Tcp/ip (lpd or port9100) 263 computer setup install the print driver on the client computer. Refer to the html document on the pcl print driver cd-rom. Test print make sure the machine has been installed on the network correctly by submitting a test print from each client computer. Perform the follo...
Page 264
8 printer environment settings 264 if problems are encountered during machine setup, refer to problem solving on page 349 . Tcp/ip (lpd or port9100) environments system configuration as the machine supports the lpd and port9100 protocol, you can print directly from a windows computer. When printing ...
Page 265
Tcp/ip (lpd or port9100) 265 computer setup this requires the computers in the networking environment to be configured to communicate with the machine. Test print a print job should be submitted to make sure that the machine has been installed and configured correctly. Network communication setup th...
Page 266
8 printer environment settings 266 5. Select [ipv4 - ip address], and then [change settings]. 6. Use the keypad on the screen to enter an ip address for the machine in the format “xxx.Xxx.Xxx.Xxx”. When you have finished entering all values, select [save]. 7. Select [ipv4 – subnet mask], and then [c...
Page 267: Usb Port
Usb port 267 test print to make sure that the machine has been installed on the network correctly, a test print should be submitted from each client computer. Perform the following steps. 1. Open a document on a client computer. 2. Select the machine as the printer to which the selected document wil...
Page 268
8 printer environment settings 268 usb port environment system configuration the machine can be connected directly to the usb port of a host computer. A document file can be sent from the host computer via the usb port to the machine for printing. Other computers can be connected via a network to th...
Page 269
Usb port 269 3. Select [system settings] in the menu at the left side of the screen. 4. Select [connectivity & network setup] in the [group] menu. 5. Select [port settings] in the [features] menu. 6. Select [usb], and [change settings]. 7. Select the item to be set, and then select [change settings]...
Page 270
8 printer environment settings 270 ipp (internet printing protocol) this section explains how to set up the machine to operate in an ipp (internet printing protocol) environment. The following information is provided: information checklist – page 270 ipp environment – page 270 ipp installation – pag...
Page 271
Ipp (internet printing protocol) 271 target computers the following computers support ipp. Note: for internet printing from a windows me computer, the ipp port should be installed. For the ipp port installation, see the windows me documentation. Ipp installation use the following procedure to instal...
Page 272
8 printer environment settings 272 6. Select [port settings] in the [features] menu. 7. Select [ipp], and then [change settings]. 8. Select [port status], and then [change settings]. 9. Select [enabled], and then [save]. Next, establish tcp/ip. 1. Select [connectivity & network setup] in the [group]...
Page 273
Ipp (internet printing protocol) 273 5. Use the keypad on the screen to enter an ip address for the machine in the format “xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx”. Select [save]. 6. Select [manually configured ipv6 prefix], and then [change settings]. 7. Enter an ip address prefix, and then select ...
Page 274
8 printer environment settings 274.
Page 275: E-Mail Overview
275 9 e-mail environment settings this chapter explains how to set up the e-mail feature on the machine. Some models do not support the e-mail feature. Some models require optional kits to use the e-mail feature. For details, contact the xerox welcome center. In this chapter, the following informati...
Page 276: Information Checklist
9 e-mail environment settings 276 notify job end by e-mail this is one of the e-mail notification service features described in the previous paragraph. You can configure the machine to notify the end of a print job via e-mail. On your print driver, enable this feature and specify the addresses to no...
Page 277: E-Mail Environments
E-mail environments 277 e-mail environments system requirements the following are required for the machine. • some models require the optional scan to e-mail kit to send scanned documents as e-mail attachments. • the machine is connected to the network using tcp/ip. • the environment allows the send...
Page 278
9 e-mail environment settings 278 network communication setup note: some of the configuration options for this protocol are only available from centreware internet services. Refer to centreware internet services on page 149 . Note: keep the snmp port enabled while you use the machine on the tcp/ip n...
Page 279
E-mail installation 279 10. Using the same method as in step 6, enter a gateway address. Note: if you do not wish to set the gateway address, leave this field blank. 11. Select [ipv4 – ip filter], and then [change settings]. 12. Select [enabled] to filter access to the machine. Note: if you do not w...
Page 280
9 e-mail environment settings 280 3. Select the following items, and then [change settings]. • [machine’s e-mail address/host name] – e-mail address – machine name – host name – this is the tcp/ip and smb host name of the device. – domain name – this is the dns information. • [outgoing/incoming e-ma...
Page 281
E-mail installation 281 5. Press the button. The document will be scanned and converted to the format that you specified. Then it will be sent as an e-mail attachment. E-mail print 1. Use your e-mail software to create an e-mail and then attach a tiff, pdf, or jpeg document. 2. Enter the e-mail addr...
Page 282
9 e-mail environment settings 282.
Page 283: Scanning Overview
283 10 scanner environment settings this chapter explains how to set up scanning services in the supported environments. Some models do not support scanning services. Some models require optional kits to use scanning services. For details, contact the xerox welcome center. In this chapter, the follo...
Page 284: Scan To E-Mail Setup
10 scanner environment settings 284 scanning process the machine has five types of scanning functions. • scan to e-mail • scan to mailbox • network scanning • scan to pc (ftp) • scan to pc (smb) the setup procedures are as follows. Scan to e-mail setup hard copies can be scanned at the machine and s...
Page 285
Scan to e-mail setup 285 procedure for scan to e-mail setup 1. From a workstation, open up a web browser (such as internet explorer), and then enter the internet address of the machine. If connected properly, you should see the centreware internet services web page for your machine. Note: if you use...
Page 286: Scan To Mailbox Setup
10 scanner environment settings 286 scan to e-mail troubleshooting for internal corporate mail servers, substitute the word "corporate" for "isp" in the following troubleshooting table. Scan to mailbox setup this feature allows documents to be stored in a mailbox (public or private) for future proce...
Page 287
Scan to mailbox setup 287 procedure for scan to mailbox setup through centreware internet services 1. From a workstation, open up a web browser (such as internet explorer), and then enter the internet address of the machine. If connected properly, you should see the centreware internet services web ...
Page 288: Network Scanning Setup
10 scanner environment settings 288 procedure for scan to mailbox setup through the control panel 1. Press the button on the control panel. 2. Select the [tools] tab. 3. On the [tools] screen, select [setup] in the menu at the left side of the screen, and then select [create mailbox] in the [group] ...
Page 289: Scan To Home Setup
Scan to home setup 289 for more details about each protocol settings, refer to the following section: ftp: scan to pc setup (ftp) on page 291 . Smb: scan to pc setup (smb) on page 292 . Http/https: http on page 198 . For https, also refer to configuration of https (ssl/tls) communication encryption ...
Page 290
10 scanner environment settings 290 users access the scan to home template by selecting the [network scanning] button on the all services screen on the control panel. The machine queries ldap to acquire the authenticated user’s home directory, or uses the network home path predefined on the machine....
Page 291: Scan to Pc Setup (Ftp)
Scan to pc setup (ftp) 291 3. Click [scan to home]. 4. Click [general]. 5. On the [scan to home] page: a. On the [status] line, place a check mark in the [enabled] box. B. In the [friendly name] box, type in a user-recognizable name of up to 127 characters for the template that will appear in [templ...
Page 292: Scan To Pc Setup (Smb)
10 scanner environment settings 292 procedure for scan to pc setup (ftp) 1. On the control panel, select [scan to pc]. 2. Enter all the information required. See the user guide for more detailed information. 3. Load a sample document into the document feeder. 4. Press the button on the machine. 5. L...
Page 293: Job Flow Service Setup
Job flow service setup 293 procedure for scan to pc setup (smb) 1. On the control panel, select [scan to pc]. 2. Enter all the information required. See the user guide for more detailed information. 3. Load a sample document into the document feeder. 4. Press the button on the machine. 5. Log on to ...
Page 294
10 scanner environment settings 294 a. Ensure that [system settings] is selected in the menu at the left side of the screen. B. Select [connectivity & network setup] in the [group] menu. C. Select [port settings] in the [features] menu. D. Select [soap] and then select [change settings]. E. Select [...
Page 295: 11 Internet Fax
295 11 internet fax this chapter explains how to set up the internet fax service of the machine. The following information is provided: internet fax overview – page 295 information checklist – page 295 internet fax environments – page 296 internet fax installation – page 296 installation procedure –...
Page 296: Internet Fax Environments
11 internet fax 296 internet fax environments system requirements the following are required for the machine. • the fax kit and the internet fax kit • the machine connected to the network using tcp/ip • the environment allowing the sending and receiving of e-mails note: a file may not be printed if ...
Page 297
Internet fax installation 297 network communication setup note: some of the configuration options for this protocol are only available from centreware internet services. Refer to centreware internet services on page 149 . Note: keep the snmp port enabled while you use the machine on the tcp/ip netwo...
Page 298
11 internet fax 298 10. Using the same method as in step 6, enter a gateway address. Note: if you do not wish to set the gateway address, leave this field blank. 11. Select [ipv4 – ip filter], and then [change settings]. 12. Select [enabled] to filter access to the machine. Note: if you do not wish ...
Page 299
Internet fax installation 299 – pop3 server name/ip address – pop3 port number – pop3 polling interval – pop3 login name – pop3 password – pop password encryption • [outgoing/incoming e-mail settings] > [smtp server settings]: when sending or receiving e-mail via smtp – smtp server name/ip address –...
Page 300
11 internet fax 300 the document will be scanned and converted to tiff format. Then it will be sent as an e-mail attachment. Receiving: when the machine receives an internet fax, printing starts automatically..
Page 301: 12 Server Fax
301 12 server fax this chapter explains how to set up the server fax service of the machine. The following information is provided: server fax overview – page 301 server fax environments – page 301 server fax installation – page 302 installation procedure – page 302 fax server installation and confi...
Page 302: Server Fax Installation
12 server fax 302 note: some models also require the network scanning kit. For details, contact the xerox welcome center. Server fax installation this section describes how to enable the server fax service. Installation procedure to use the server fax service, configure the following for the machine...
Page 303
Server fax installation 303 4. Configure the fax server, referring to the fax management software manufacturer’s documentation, so that it is able to monitor the fax repository for incoming documents. Note: follow the fax server software manufacturer’s instructions for any other settings required to...
Page 304
12 server fax 304 11)on the [general] screen, set [job log] and [confirmation sheet]. 12)click [apply] to reflect the settings. 13)on the tree in the left frame, click [fax repository setup]. 14)on the right frame, set the items under [fax destination]. 15)select a protocol. Note: when [ftp] or [smb...
Page 305
305 13 security - encryption/digital signature this chapter describes how to configure the encryption and digital signature features for the machine. The following information is provided: types of encryption/digital signature services available – page 305 configuration of https (ssl/tls) communicat...
Page 306
13 security - encryption/digital signature 306 encryption of http communications from the machine to a remote server (client certificate) the ssl/tls suite of protocols is used to encrypt http communications with a remote server. No client certificate is typically required for this activity. However...
Page 307
Configuration of https (ssl/tls) communication encryption 307 note: the [certificate management] folder does not appear under the [security] folder until you enable [https - ssl/tls communication] in [ssl/tls settings]. Configuration on a computer use internet addresses beginning with "https" in web...
Page 308
13 security - encryption/digital signature 308 8. Click [+] on the left of the [security] folder to display the items in the folder. 9. Click [ssl/tls settings]. 10. Select the [enable] check box for [http - ssl/tls communication]. 11. Check [http - ssl/tsl communication port number]. 12. Apply the ...
Page 309
Configuration of e-mail encryption/digital signature 309 2. Enter the machine's internet address, beginning with “https”, into the [address] box of your web browser to access centreware internet services. Example: https://192.168.1.1/ 3. Click the [properties] tab. 4. Confirm that the machine’s e-ma...
Page 310
13 security - encryption/digital signature 310 15. Apply the settings. A. Click [apply]. The main panel will display the [reboot machine] button. B. Click [reboot machine]. The machine will be unavailable for a short period of time. 16. Configure the settings for s/mime. A. Refresh the web browser. ...
Page 311
Configuration of scan file signatures (pdf/xps documents) 311 there are two methods to set an s/mime certificate of the machine on the computer: • sending e-mail attached with an s/mime digital signature from the machine to the computer. In the [digital signature - outgoing e-mail] settings, configu...
Page 312
13 security - encryption/digital signature 312 1. Start a web browser. 2. Enter the machine's ip address, beginning with "https," into the [address] box of your web browser to access centreware internet services. Example: https://192.168.1.1/ 3. Click the [properties] tab. 4. Click [+] on the left o...
Page 313: Configuration Of Ipsec
Configuration of ipsec 313 configuration on a computer confirm that the digital certificate to be used by the machine to encrypt pdf and xps files has been imported and registered on the recipient’s computer. This will assure the ability to conduct two way digital signing of files, should this capab...
Page 314
13 security - encryption/digital signature 314 10. Click [apply], and enter the system administrator user id and passcode, if prompted. The default is “11111” and “x-admin”..
Page 315: 14 Authentication And
315 14 authentication and account administration the machine has a unique authentication feature that restricts the ability to use functions, and an account administration feature that manages the use of each machine feature. Some models do not support some of the features described in this chapter....
Page 316
14 authentication and account administration 316 to enter the system administration mode, enter the system administrator id into the user id entry field on the authentication screen. Authenticated users (with system administrator privileges) these are users who are assigned system administrator priv...
Page 317
Overview of authentication 317 note: a registered user id on the remote authentication server can be a maximum of 32 characters, and the passcode a maximum of 128 characters. For smb authentication, the passcode can be a maximum of 32 characters. Xerox secure access a system such as the magnetic-car...
Page 318
14 authentication and account administration 318 feature access • print documents from mailbox • retrieve documents from mailbox remote access operation of the machine through a network using centreware internet services is called remote access. The functions restricted by remote access are as follo...
Page 319
Authentication for job flow sheets and mailboxes 319 user will also be deleted. When using a remote authentication server to manage authentication, use of mailboxes and job flow sheets in the system administration mode is recommended. Note: for mailboxes and job flow sheets, authenticated users who ...
Page 320
14 authentication and account administration 320 operation of the job flow sheets varies depending on whether the authentication feature is enabled. The following explains the operations available. • when the authentication feature is not enabled • when the authentication feature is enabled when the...
Page 321
Authentication for job flow sheets and mailboxes 321 o: operation available x: operation not available * the owner of a copied job flow sheet becomes a duplicate user. When the authentication feature is enabled the following table shows the relationship with the mailboxes for each user type when the...
Page 322
14 authentication and account administration 322 o: operation available x: operation not available * the owner of a copied job flow sheet becomes a duplicate user. Types of mailboxes the following three types of mailboxes can be used with the machine. Generally shared mailbox this is a mailbox creat...
Page 323
Authentication for job flow sheets and mailboxes 323 when the authentication feature is enabled, this mailbox is shared by all authenticated users. Only a system administrator can change the settings. To create a system administrator shared mailbox, operate the machine as a system administrator. Per...
Page 324
14 authentication and account administration 324 • confidential fax reception • confidential internet fax reception • retrieving documents that use scan driver or mailbox viewer 3 note: when job flow sheets not available for operation, depending on changes made to the authentication status, are link...
Page 325
Authentication for job flow sheets and mailboxes 325 o: operation available x: operation not available *1: when documents are stored or retrieved using a mailbox, authentication is not applicable to the following operations. Change settings x x o x display document x o o x delete document x o o x st...
Page 326
14 authentication and account administration 326 • confidential fax reception • confidential internet fax reception • retrieving documents that use a scan driver or mailbox viewer 3. *2: you can use them only when mailbox operations are permitted in the authentication feature settings of the system ...
Page 327
Authentication for job flow sheets and mailboxes 327 when the authentication feature is enabled the following table shows the relationship with the mailboxes for each user type when the authentication feature is enabled. When [login to local accounts] is selected, or when a user is authenticated as ...
Page 328
14 authentication and account administration 328 overview of account administration this section is an overview of the account administration feature used with the machine. Types of account administration the account administration feature operates in conjunction with the authentication feature when...
Page 329
Overview of account administration 329 local accounting the features and services that can be managed using the local account administration feature are as follows: o: manageable x: not manageable -: not supported *1: you can select features available for each user. For more information, refer to ac...
Page 330
14 authentication and account administration 330 o: manageable x: not manageable -: not supported *1: you can select features available for each user. For more information, refer to account limit on page 135 . *2: this feature forbids any actions beyond the number of pages specified. For more inform...
Page 331
Overview of account administration 331 -: not supported *1: you can select features available for each user. For more information, refer to account limit on page 135 . *2: this feature stops further machine operation if the number of pages has reached the specified maximum number. For more informati...
Page 332
14 authentication and account administration 332 *3: authentication is required depending on the [receive control] settings in the [authentication] feature. For more information, refer to receive control on page 145 . Fax the items you can manage for fax jobs using the account administration feature...
Page 333
Overview of account administration 333 *1: if [print service] on the [auditron mode] screen is set to [disable accounting] in the system administration mode, no authentication is required to access mailboxes shared by the system administrator, and the machine will print the job as unauthenticated. W...
Page 334: Xerox Standard Accounting
14 authentication and account administration 334 xerox standard accounting overview when enabled, xerox standard accounting (xsa) tracks the numbers of copy, print, network scanning, e-mail, internet fax and fax jobs (when these features are installed on the machine), for each user. Usage limits can...
Page 335
Xerox standard accounting 335 enabling xerox standard accounting (from internet services) at your computer 1. Open your web browser and enter the tcp/ip address of the machine in the address bar. Press . 2. Click the [properties] tab. 3. In the left pane of the screen, expand the [accounting] folder...
Page 336
14 authentication and account administration 336 maximum usage limits and resetting individual usage limits the first time users log in to the device after they have reached their maximum usage limit, a message displays on the user interface. The message notifies the users that they have reached the...
Page 337
Xerox standard accounting 337 resetting usage data at your computer 1. Open your web browser and enter the tcp/ip address of the machine in the address or location field. Press . 2. Click the [properties] tab. 3. Expand the [accounting] folder, and then the [xerox standard accounting] folder. 4. Cli...
Page 338: 802.1X Authentication
14 authentication and account administration 338 to make a back-up file 1. At your computer, open your web browser and enter the tcp/ip address of the machine with the settings you want to copy, in the address bar. Press . 2. Click the [properties] tab. 3. Expand the [accounting] folder, and then th...
Page 339
Local machine authentication setup 339 note: 802.1x can be configured also on the control panel of the machine. For details, refer to ieee 802.1x settings on page 99 . 1. In centreware internet services, click the [properties] tab. 2. Expand the [security] folder. 3. Select [802.1x] in the directory...
Page 340: Remote Authentication Setup
14 authentication and account administration 340 7. Expand the [security] folder, and then click [authentication configuration]. On the page displayed, place a check mark in the [enabled] box for each service that you wish to restrict access to. 8. Click [next]. 9. To configure authentication for ea...
Page 341
Remote authentication setup 341 6. Click [apply] to reboot the machine. 7. Expand the [security] folder, and then click [authentication configuration]. On the page displayed, place a checkmark in the [enabled] box for each service that you wish to restrict access to. Note: if the [guest user] box is...
Page 342
14 authentication and account administration 342 6. Enter the domain in the [domain name] box. For example: example.Com 7. Enter details for up to four alternate servers and backups, if required. 8. Click [apply]. Configuring remote authentication for smb at your workstation: 1. Click the [propertie...
Page 343
Remote authentication setup 343 9. In [login name], [password], and [retype password], enter the machine’s login name and password (if required). Note that, quite often, to simply supply address information for e-mail, no login is required. 10. Enter your required number for [maximum number of searc...
Page 344: Network Authentication Setup
14 authentication and account administration 344 network authentication setup network authentication uses the user information managed on a remote accounting server to manage authentication (access) to available machine services. Enabling network authentication to enable network authentication for u...
Page 345: Xerox Secure Access Setup
Xerox secure access setup 345 required network communications and server settings will be stated by the server's manufacturer. The following is a sample list of setup requirements for equitrac's accounting service: • enable tcp/ip and http on the machine. • set up a static or reserved dhcp ip addres...
Page 346
14 authentication and account administration 346 4. Ensure that network accounting is configured. Enter the machine’s ip address on your web browser to access centreware internet services. Click the [properties] tab, expand the [security] folder, click [authentication configuration], and select [xer...
Page 347
Xerox secure access setup 347 note: if the [default prompt] and [default title] have been configured on the secure access server, then that information will override the information entered here. B) select the [enable] box for [local login] to allow users to log in locally to the machine. C) select ...
Page 348
14 authentication and account administration 348 2. If the machine requests further information such as accounting details, enter this information at the user interface. 3. The machine will confirm successful authentication allowing access to previously locked system features. 4. When finished using...
Page 349: 15 Problem Solving
349 15 problem solving this chapter describes solutions to problems that you may come across while using the machine. The machine has certain built-in diagnostic capabilities to help identify problems and faults, and displays error messages whenever problems or conflicts occur. There is also a secti...
Page 350: Paper Jams
15 problem solving 350 paper jams when a sheet of paper jams inside the machine, the machine stops the operation and beeps, and a message is displayed on the touch screen. Follow the instructions displayed to remove the jammed paper. Gently remove the paper taking care not to tear it. If paper is to...
Page 351
Paper jams 351 tray 6 (high capacity feeder) top cover tray 6 (high capacity feeder) front cover office finisher lx transport cover f office finisher lx front cover tray 3 tray 4 (high capacity tandem tray) office finisher lx top cover.
Page 352
15 problem solving 352 paper jams in cover a – page 353 paper jams in cover b – page 354 paper jams in cover c – page 355 paper jams in cover e – page 355 paper jams in trays 1 and 2, trays 3 and 4 (optional), and the envelope tray (optional) – page 356 paper jams in the high capacity tandem tray (o...
Page 353
Paper jams 353 paper jams in cover a follow the steps below to clear paper jams in cover a using green levers a1 and a2. Follow the messages on the touch screen and remove jammed paper from the specified location. Green lever a1 1. Open tray 5 (bypass), and then open cover a while lifting up the rel...
Page 354
15 problem solving 354 2. If the jammed paper is inside the fuser unit, lower the green lever a2 in the direction of the arrow to open the fuser unit cover. 3. If the jammed paper is found in the fuser unit, hold the green lever and carefully remove the paper from the machine. Note: be careful not t...
Page 355
Paper jams 355 paper jams in cover c follow the steps below to clear paper jams in cover c. 1. Open cover c while lifting up the release lever. 2. Remove the jammed paper. 3. Close cover c until it latches. Paper jams in cover e follow the steps below to clear paper jams in cover e. 1. Open tray 5 (...
Page 356
15 problem solving 356 paper jams in trays 1 and 2, trays 3 and 4 (optional), and the envelope tray (optional) follow the steps below to clear paper jams in trays 1 to 4, and the envelope tray of the machine. 1. Open tray 1, 2, 3 or 4, or the envelope tray. 2. Remove the jammed paper. 3. Close the p...
Page 357
Paper jams 357 paper jams in tray 5 (bypass) follow the steps below to clear paper jams in tray 5 (bypass). 1. Remove the jammed paper in tray 5 (bypass). Paper jams in the duplex module cover d (optional) follow the steps below to clear paper jams in the duplex module. 1. Open tray 5 (bypass). 2. O...
Page 358
15 problem solving 358 2. Hold the handle on the top left of tray 6, and move tray 6 to the left of the machine. 3. Remove the jammed paper. 4. Gently put tray 6 back into position. Under the top cover of tray 6 1. Open the top cover of tray 6. 2. Remove the jammed paper. 3. Close the top cover. In ...
Page 359
Paper jams 359 paper jams in the integrated office finisher (optional) follow the steps below to clear paper jams in the integrated office finisher top cover. Integrated office finisher top cover 1. Open the integrated office finisher top cover. 2. Turn the wheel to remove the jammed paper. 3. Close...
Page 360
15 problem solving 360 2. Remove the jammed paper. 3. Close the office finisher lx top cover. Office finisher lx transport cover f 1. Open the office finisher lx transport cover f. 2. Remove the jammed paper. 3. Close the office finisher lx transport cover f. Note: if a paper jam message appears aga...
Page 361: Document Jams
Document jams 361 document jams if a document jams in the document feeder, the machine stops, and an error message is displayed on the touch screen. Clear the document jam according to the instructions displayed, and then reload the document in the document feeder. Follow the steps below to clear do...
Page 362: Stapler Faults
15 problem solving 362 stapler faults the following describes stapler troubles when the finisher (optional) is installed. Follow the procedures on the following pages when copies are not stapled or when staples are bent. Contact your xerox welcome center if the problem persists after you have tried ...
Page 363
Stapler faults 363 staple jams in the integrated office finisher (optional) the following describes how to clear staple jams when the integrated office finisher (optional) is installed. 1. Make sure that the machine has stopped, and then open the front cover on the integrated office finisher. 2. Tak...
Page 364
15 problem solving 364 6. Pull down the front lever on the staple cartridge until it clicks into place. 7. Return the staple cartridge to its original position. 8. Close the front cover of the integrated office finisher. If the staples cannot be removed after carrying out the above procedures, conta...
Page 365
Stapler faults 365 4. Pull up the front lever on the staple cartridge. 5. Remove the entire staple sheet including the jammed staple. Note: remove the entire staple sheet. Do not remove the jammed staple only. 6. Pull down the front lever on the staple cartridge until it clicks into place. 7. Hold t...
Page 366: Common Problems
15 problem solving 366 common problems if you are experiencing difficulties using the machine, check the suggestions in the following tables for advice. If this does not remedy the problem, refer to fault clearance procedure on page 349 . Symptom recommendation the machine will not power on. • check...
Page 367
Common problems 367 deformed transparencies • check that [transparency] is selected in [paper type]. The machine automatically adjusts the handling for transparencies. Transparencies tolerate less heat than paper. Blank output • check that the document is loaded face up in the document feeder. • if ...
Page 368
15 problem solving 368 light copies when scanning glossy, shiny, or coated documents through the document feeder • use the document glass instead of the document feeder. Bluish or reddish copies it is not recommended to place the machine near a window as the images of printed sheets may become bluis...
Page 369
Common problems 369 misregistration on a double-sided copy of business cards. When printing a name card from tray 5 (bypass), the lead edge registration may be different between side 1 and side 2 (maximum 4.4 mm). • adjust the position of the image on the output copy paper. Refer to image shift in t...
Page 370: Network-Related Problems
15 problem solving 370 network-related problems problem solving procedure this section enables you to identify network-related machine problems. Use the following steps to identify and solve a problem. 1. Resolve any local copier or fax problems first. Do not attempt to resolve a network problem if ...
Page 371
Network-related problems 371 when the machine or other smb machines are not found from client computers when printing fails when the document cannot be deleted from the printer window the host name specified for the machine is already defined for a different machine. Check if the host name is duplic...
Page 372
15 problem solving 372 other restrictions this section explains the restrictions that apply while using smb. Machine settings • the ip address is a unique address administered system-wide. Consult with the system administrator when setting the necessary parameters. • the subnet mask and gateway sett...
Page 373
Network-related problems 373 • when [receiving buffer - smb] is set to [no spooling]: all print data in the receiving buffer, including the data currently being printed, is deleted. There is no print data on the machine when the machine is switched on. However, if the machine is switched off immedia...
Page 374
15 problem solving 374 netware this section explains what to do when problems occur while using netware. Troubleshooting the causes, confirmation methods, and actions are as follows: when printing fails *: for setting and confirmation methods, refer to the netware online documentation. Cause confirm...
Page 375
Network-related problems 375 the number of print queues assigned exceeds the maximum number that the machine can support. Use nwadmin or pconsole to check whether the required print queue is assigned to the machine.* re-send the print job to the print queue assigned to the machine.* no slave file se...
Page 376
15 problem solving 376 when a switch off/on message is displayed when the required printing result is not obtained - when there is no notification of error when there is no message displayed on the client which has sent print request, the possible causes, confirmation methods, and actions are as fol...
Page 377
Network-related problems 377 - when there is no notification of the completion of the job unix this section explains the troubleshooting procedures while using a unix environment. Troubleshooting the possible causes, confirmation methods, and actions are as follows. When printing fails cause confirm...
Page 378
15 problem solving 378 when the required printing result is not obtained the specified transmission speed is different from the transmission speed of the network. Check whether the transmission speed is specified correctly. Specify the correct transmission speed. The client and machine are in differ...
Page 379
Network-related problems 379 tcp/ip this section explains the troubleshooting procedures and restrictions while using tcp/ip. Troubleshooting the possible causes, confirmation methods, and actions are as follows. When using windows 2000/windows xp/windows server 2003/ windows vista when printing fai...
Page 380
15 problem solving 380 when using macintosh os x when printing fails restrictions this section explains the restrictions for tcp/ip. Machine settings • the ip address is a unique address administered system-wide. Consult with the system administrator when setting the necessary parameters. • the subn...
Page 381
Network-related problems 381 however, if the machine is switched off immediately after a print request, the print data may be stored on the client. In this case, the print request can be reissued when the machine is switched on, and the print data is printed on the machine. When printing • when [rec...
Page 382
15 problem solving 382 restrictions this section explains the restrictions that apply while using ethertalk. Machine name the machine name recognized by the client cannot have duplicates on the network. If another machine on the network has the same machine name, the machine name is changed automati...
Page 383
Network-related problems 383 • if there are multiple machines on the network with the same machine name or host name, a numeral is appended automatically to one of the names so that all names on the network are unique. • if the machine name or host name is changed, there are restrictions on the numb...
Page 384
15 problem solving 384 scanning services this section explains the troubleshooting procedures and restrictions while using scan functions. Troubleshooting the possible causes, confirmation methods, and actions are as follows. When smb transmission to windows server 2003 fails other clicking the [app...
Page 385
Network-related problems 385 restrictions this section explains the restrictions that apply while using scan functions. Note: for information on the network scan driver and mailbox viewer 3, refer to the readme file on the driver cd-rom. When retrieving a document from a mailbox • if [delete documen...
Page 386
15 problem solving 386 e-mail services this section explains what to do when a problem occurs while using e-mail print, mail notice service, internet fax, or scan to e-mail feature. Troubleshooting the possible causes, confirmation methods, and actions are as follows. Problem confirmation method act...
Page 387
Network-related problems 387 internet/intranet connection this section explains the troubleshooting procedures and restrictions while using internet and intranet connections. Troubleshooting the possible problems and actions are as follows. When you cannot connect to the internet/intranet problem ac...
Page 388
15 problem solving 388 when you cannot connect to a web server restrictions this section explains the restrictions that apply while using internet or intranet connections. Internet/intranet connections connection to the internet or an intranet depends on various settings, including the destination w...
Page 389
Network-related problems 389 – rfc2617: http authentication: basic and digest access authentication (basic authentication support only, others are not supported) – rfc2817: upgrading to tls within http/1.1 – rfc2818: http over tls • http/https scheme compatibility, get/connect/host method compatibil...
Page 390: Fault Codes
15 problem solving 390 fault codes when a fault occurs, the touch screen displays a message on how to clear the fault. Some faults indicate customer maintenance, while others require the attention of the system administrator. The following table represents some of the fault codes and their correspon...
Page 391
Fault codes 391 005-210 005-274 005-275 005-280 005-283 005-284 005-285 005-286 an error occurred with the document feeder. Contact the xerox welcome center. 005-500 an error occurred with the document feeder. Contact the xerox welcome center. 012-210 012-211 012-212 012-213 012-221 012-223 012-224 ...
Page 392
15 problem solving 392 013-210 013-211 013-212 013-213 013-220 the finisher malfunctioned. Switch off the machine, and then switch it on again. Contact the xerox welcome center if the problem persists. 016-210 016-211 016-212 016-213 016-214 016-215 016-216 016-217 016-218 016-219 016-220 016-221 01...
Page 393
Fault codes 393 016-454 unable to retrieve the ip address from dns. Check the dns configuration and ip address retrieve setting. 016-455 connection to the sntp server was timed out. Check the network cable connection and the ip address of the sntp server. 016-456 received a message from the sntp ser...
Page 394
15 problem solving 394 016-526 an ldap server ssl authentication error occurred. The server name set on the machine is not the same as the information in the certificate. Set the correct ldap server address on the machine and in the certificate. Or, set [ldap - ssl/tls communication] under [ssl/tls ...
Page 395
Fault codes 395 016-554 an authentication agent error occurred. The login name or password for obtaining domain user information was not correct. Enter the correct login name and password. 016-555 a timeout occurred while authentication agent was to be connected to the database or to active director...
Page 396
15 problem solving 396 016-576 the machine failed to transfer data via ftp using the scan to pc service because it could not connect to the ftp server. Ensure that both the destination ftp server and the machine are available for network communication by checking the following: • the ip address of t...
Page 397
Fault codes 397 016-586 the machine failed to transfer data via ftp using the scan to pc service because lock folder deletion was not successful on the ftp server after connection. Take one of the following actions: • check the access privilege to the ftp server. • if any lock directory (.Lck) exist...
Page 398
15 problem solving 398 016-701 an error occurred due to insufficient memory for the pcl decomposer. Lower the resolution if possible. 016-702 a page compression error occurred. The machine could not compress any page due to insufficient free space in the buffer. Change the [print mode] setting to [h...
Page 399
Fault codes 399 016-719 unable to process pcl print data due to insufficient print page buffer memory. Increase the print page buffer. 016-720 the pcl print data contains an invalid command. Check the print data, and then try again. 016-721 a print error occurred. The auto tray switching setting con...
Page 400
15 problem solving 400 016-738 the booklet creation feature does not support the paper size specified. Select a paper size supported by the booklet creation feature. 016-739 the specified paper size is not appropriate. Make sure that the combination of the document and paper sizes is feasible for th...
Page 401
Fault codes 401 016-756 the use of the service is restricted. 016-757 a wrong password was entered. Enter the correct password. 016-758 the account is not authorized for copying. 016-759 the maximum number of copies has been reached. 016-760 an error occurred during postscript processing. Take one o...
Page 402
15 problem solving 402 016-779 an error occurred during conversion processing of the scan image. Instruct scanning again. 016-780 an error occurred on the disk during conversion processing of the scanned image, probably due to a disk malfunction. For details on replacing the hard disk, contact the x...
Page 403
Fault codes 403 016-798 the print job could not be processed. The hard disk drive or memory may not be installed properly on the machine, or may be damaged. Contact the xerox welcome center. 016-799 the print data contains invalid parameters. Check the print data and print options, and try printing ...
Page 404
15 problem solving 404 018-507 the authentication with the xerox secure access server was not successful due to a communication error, machine internal error, or code error. Try the authentication process again. 018-508 the xerox secure access server did not recognize the user id or password you ent...
Page 405
Fault codes 405 018-558 the specified folder or file does not exist on the http server. Check the folder and file names. 018-559 the job was cancelled because the same file name existed. Select an option other than [do not save] in [file name conflict]. 018-560 login to the http server failed. Check...
Page 406
15 problem solving 406 018-577 the specified file name may contain invalid characters. Check the file name. 018-578 the specified server or tree name does not exist. Check the network cable connection on the machine. Also check if your computer is connected to the netware server, and if the server a...
Page 407
Fault codes 407 018-592 a lock directory could not be created. Manually delete the exiting lock directory (*.Lck) from the save destination, and try again. Or, if the same folder name exists in the save destination, specify another folder name. 018-593 the lock directory could not be deleted. Manual...
Page 408
15 problem solving 408 018-712 an ldap server protocol error occurred in the address book operation. The server returned the rfc2251 specification protocol error 12 (unavailable critical extension) during the address book query. Check the server operating status. 018-713 an ldap server protocol erro...
Page 409
Fault codes 409 018-735 an ldap server protocol error occurred in the address book operation. The server returned the rfc2251 specification protocol error 35 (is leaf) during the address book query. The object specified is a leaf node. Check the ldap server status. 018-736 an ldap server protocol er...
Page 410
15 problem solving 410 018-767 an ldap server protocol error occurred in the address book operation. The server returned the rfc2251 specification protocol error 67 (not allowed on rdn) during the address book query. The operation is not allowed on an rdn (update-related problem). Check the ldap ser...
Page 411
Fault codes 411 018-787 an ldap server protocol error occurred in the address book operation. The server returned the rfc2251 specification protocol error 87 (invalid search filter supplied) during the address book query. Review the search conditions. Contact the network administrator if the problem...
Page 412
15 problem solving 412 024-985 an error occurred in tray 5 (bypass). Check the document size, orientation and paper type, and then try executing the same operation again. 026-700 a protocol which is not supported on the machine was received from the ldap server during the address book query. Try exe...
Page 413
Fault codes 413 027-504 an error occurred in the smtp server. Try again. Contact the xerox welcome center if the problem persists. 027-513 the machine failed to transfer data via smb using the scan to pc service because access to the smb server was not permitted. When the server is macintosh, a fold...
Page 414
15 problem solving 414 027-519 during data transfer via smb using the scan to pc service, an error occurred because the save location or file name specified for the scanned image had one of the following problems. • the specified save location does not exist on the server. • illegal characters are u...
Page 415
Fault codes 415 027-525 during data transfer via smb using the scan to pc service, a file could not be deleted from the smb server due to one of the following reasons: • the file does not exist. • the file is opened. • the specified file name is being used as a directory. Check whether or not the fi...
Page 416
15 problem solving 416 027-547 an smb protocol error occurred. Prohibited characters were detected in the specified domain name. Check the domain name, and that the correct domain name is set on the machine. Check the domain using the following procedure: 1. Select [system settings] > [connectivity ...
Page 417
Fault codes 417 027-599 an smb protocol error occurred. Perform the same operation again. Contact the xerox welcome center if the problem persists. 027-702 the certificate for addresses does not exist. Register the certificate with the machine. 027-703 the certificate for addresses has expired. Regi...
Page 418
15 problem solving 418 027-733 a job template server ssl error occurred. Check if the ssl is enabled on the server. 027-734 the job template certificate may have a problem. Check if your computer is connected to the http server via the http protocol. Also check if a valid ssl server certificate for ...
Page 419
Fault codes 419 027-772 an error occurred during communication with the server. Use only ascii characters for the host name in [machine’s e-mail address/host name]. For details, refer to machine’s e-mail address/host name on page 93 . If the problem persists, check if the server supports the helo co...
Page 420
15 problem solving 420 033-721 a fax error occurred. Switch off the machine, and then switch it on again. Contact the xerox welcome center if the problem persists. 033-722 the scan job was cancelled. The document is jammed inside the machine, or the number of scanned pages has reached the limit valu...
Page 421
Fault codes 421 033-751 outputting an activity report was suspended, because the machine was in sleep mode. After the machine exits the sleep mode, the machine will output the report. 033-755 unable to print the fax document due to a malfunction of the fax service. Take one of the following actions:...
Page 422
15 problem solving 422 034-522 there is no telephone line available for manual fax transmission. Wait until the job in progress is completed, and try again. 034-523 the destination machine is too busy to accept your fax. Wait a while, and then try again. 034-527 a dial control error occurred. Switch...
Page 423
Fault codes 423 035-704 the specified feature (such as polling) is not supported by the remote machine. Contact the other party to check the supported functions. 035-705 035-706 the destination machine may have a problem. Check the destination machine, and try again. 035-707 no password or an invali...
Page 424
15 problem solving 424 035-730 035-731 035-732 035-733 035-734 035-735 035-736 035-737 035-738 035-739 035-740 035-741 035-742 a communication error occurred. Fax transmission: check the fax number. Check if the specified features are supported on the destination machine. Fax reception: ask the send...
Page 425
Fault codes 425 036-788 036-789 the polling feature was to be used, but the target machine did not store the documents to be polled. Check the target machine, and try again. 036-790 036-791 communication failed due to an invalid request. Check the procedure in the user guide and perform the operatio...
Page 426
15 problem solving 426 062-790 the scanned document is copy-prohibited. Refer to illegal copies in the before using the machine chapter in the user guide, to verify the types of documents that can be copied. 071-210 071-211 an error occurred when tray 1 was used. Switch off the machine, and then swi...
Page 427
Fault codes 427 116-720 a print error occurred due to insufficient memory. Close unused ports or delete unnecessary data. 116-740 a print error occurred. A parameter value is greater than the limit value. Check the print settings. 116-749 the print job was stopped, because the specified font was not...
Page 428
15 problem solving 428 screen messages along with fault codes, the following messages are displayed on the touch screen on some occasions. 133-210 133-211 133-212 133-213 133-214 133-215 133-216 133-217 133-218 133-219 133-220 133-221 133-222 133-223 133-224 a fax error occurred. Switch off the mach...
Page 429: Xerox Welcome Center
Xerox welcome center 429 xerox welcome center if you need any additional help on using your machine, you can: 1) refer to the user guide or this system administration guide. 2) visit our customer web site at www.Xerox.Com or contact the xerox welcome center. For details, refer to xerox welcome cente...
Page 430
15 problem solving 430
Page 431: 16 Appendix
431 16 appendix this chapter describes the machine specifications, emulation parameters supported on the machine, how to upgrade the machine software, and how to configure xerox extensible interface platform. Specifications – page 431 emulation parameters – page 437 machine software upgrade – page 4...
Page 432
16 appendix 432 workcentre 5225/5225a a4/8.5 x 11" lef: 25 cpm (cycles per minute) (1 sided) a4/8.5 x 11" lef: 25 cpm (cycles per minute) (2 sided) a3/11 × 17” sef: 14 cpm (cycles per minute) (1 sided) a3/11 × 17” sef: 9 cpm (cycles per minute) (2 sided) workcentre 5230/5230a a4/8.5 x 11" lef: 30 cp...
Page 433
Specifications 433 note: the standard sizes of documents that can be detected vary depending on the paper size table specified by the system administrator. For information on setting the paper size table, refer to paper size settings in the setups chapter on page 78. Paper supply note: the standard ...
Page 434
16 appendix 434 envelope tray supported envelope types: commercial 10 envelope lef, monarch envelope lef, dl envelope lef, c5 envelope lef stackability (height): 43 mm or less auto size sensing: no paper output center tray capacity: without finisher: 500 sheets of 80 g/m 2 (20 lb bond) paper with th...
Page 435
Specifications 435 office finisher lx capacity: center tray (exit 2): 200 sheets finisher tray (without booklet maker): for paper of more than 216.0 mm in length: when not stapled: 1000 sheets when stapled: 75 sets or 750 sheets for paper of 216.0 or less in length: when not stapled: 2000 sheets whe...
Page 436
16 appendix 436 specifications for the fax service fax transmission speed automatic fallback: 33.6 kbps page transmission time - itu no. 1 document 33.6 kbps (standard): less than 4* seconds (*: reference data) telephone line type standard public analogue switched telephone line or equivalent compat...
Page 437: Emulation Parameters
Emulation parameters 437 emulation parameters the emulation parameters for pcl and pdf direct printing can be changed as necessary. For information on how to change parameter values, refer to print mode in the machine status chapter on page 51. Pcl emulation parameter item no. Value paper tray 201 0...
Page 438
16 appendix 438 2 sided print 206 0: off (default) 1: on sets whether to enable double-sided printing. Default font 207 0: cg times 1: cg times italic 2: cg times bold 3: cg times bold italic 4: univers medium 5: univers medium italic 6: univers bold 7: univers bold italic 8: univers medium condense...
Page 439
Emulation parameters 439 symbol set 208 0: roman 8 (default) 1: iso 8859-1 latin 1 2: iso 8859-2 latin 2 3: iso 8859-9 latin 5 4: iso 8859-10 latin 6 5: pc-8 6: pc-8 dn 7: pc-775 8: pc-850 9: pc-852 10: pc-1004 (os/2) 11: pc turkish 12: windows 3.1 latin 1 13: windows 3.1 latin 2 14: windows 3.1 lat...
Page 440: Machine Software Upgrade
16 appendix 440 pdf direct printing machine software upgrade to upgrade the software, you must first obtain the upgrade software and then install it. Prepare for the upgrade it is important to obtain the correct upgrade file for your machine. Determine the software version you are currently running,...
Page 441
Xerox extensible interface platform (xeip) 441 4. Click [configuration]. 5. Scroll down to [software] to see your system software version. Write down the version number. Note whether the controller rom is listed as controller rom or controller + ps rom. This will determine which file to download fro...
Page 442
16 appendix 442 additional resources may be required on the machine depending on the solution. For further information, contact your xerox sales representative. Configuring xeip at your workstation 1. Open your web browser. 2. Enter the ip address of the machine in the [address] or [location] field....
Page 443
Xerox extensible interface platform (xeip) 443 c) in the [protocols] folder, click [tcp/ip]. D) in [ip mode], ensure that tcp/ip is configured. F) click [apply]. Eip applications can now register to the machine..
Page 444
16 appendix 444.
Page 445: 17 Index
Index 445 17 index numerics 2 pages up on receipt ....................................114 2 sided copying .................................................85 2 sided printing ................................................114 2 sided report ....................................................74 802...
Page 446
Index 446 auto configured ipv6 address ...........................93 auto display of login screen .............................69 auto job promotion ............................................78 auto job release ...............................................67 auto paper off .........................
Page 447
Index 447 country ...............................................................83 cover a, paper jams .........................................353 cover b, paper jams .........................................354 cover c, paper jams .........................................355 cover e, paper jams ....
Page 448
Index 448 fax comments list ......................................55 mailbox selector list ....................................55 scan/fax configuration report ....................55 fax screen default ...........................................110 fax service ..........................................
Page 449
Index 449 duplex module cover d .............................357 finisher .......................................................359 high capacity tandem tray .......................356 tray 5 .........................................................357 trays 1, 2, and 3, 4 ............................
Page 450
Index 450 maximum stored pages .................... 88 , 109 , 114 maximum total data size .................................120 memory full procedure ..................... 88 , 109 , 114 message digest algorithm ..................................98 message encryption method ............................
Page 451
Index 451 pop3 server name / ip address .......................95 pop3 server settings .........................................95 port settings - connectivity & network setup ....90 port9100 .............................................................91 postscript font absence .......................
Page 452
Index 452 restrict recipient selection method ...................84 restrict user to edit address book ....................84 ringing volume ..................................................68 rotate 90 degrees ............................................112 s s/mime communication ....................
Page 453
Index 453 information checklist ..................................259 network communication setup ..................261 problem solving ..........................................370 smb environments .....................................260 smb installation .........................................26...
Page 454
Index 454 troubleshooting tables .......................................366 two tray module ................................................17 types of authentication .....................................316 u unauthenticated users .....................................316 undelivered faxes ............