Xerox Xerox 4112 User Manual - page 298
Problem Solving
12-4
Xerox 4112/4127 Copier/Printer
User Guide
Display is dark.
Is the Power Saver button on?
The machine is in the Power Saver mode. Press the
Power Saver button on the Control Panel to cancel
the Power Saver mode.
Refer to Power Saver Mode on page 1-16.
Is the brightness dial set too
low?
Adjust display brightness using the Brightness dial.
Refer to User Interface (UI) on page 1-5.
Unable to print, or
unable to copy.
Is a message displayed on the
Control Panel?
Follow the instructions displayed.
Is the printer mode Offline?
Press the Machine Status button and from the
Printer Mode, select Online.
Is the power cord
disconnected from the
machine or the rear of the
rack?
Turn the power switch off and then firmly plug in
the power cord. Then turn the power switch on.
Refer to Power on/off on page 1-14.
Online indicator
does not light
even though you
instructed it to
print.
Is the interface cable
disconnected?
Turn the power switch off, unplug the power cord
from the power outlet, and check the interface
cable connection.
For information about network settings, refer to
the System Administration Guide.
Is the environment correctly
set on the personal computer?
Check the print driver and other environment
settings on the personal computer.
Is the required interface set?
Check the status of the interface port in use.
For information about network settings, refer to
the System Administration Guide.
Tray 5 (Bypass)
printing failed.
Is is correct paper loaded on
the tray?
Follow the instructions displayed to load paper of
the correct size and instruct it to print again.
Refer to Loading Paper into Tray 5 (Bypass) on
page 8-5.
Unsatisfactory
print quality.
Image defect.
Refer to Image Quality Problems on page 12-7.
Text prints
incorrectly (text is
corrupted).
Non-standard fonts are used
for printing.
Check the application or print driver settings.
Online indicator
lights, but copies
are not delivered
with Online still lit.
Data remains in machine
memory.
Cancel printing, or purge remaining data.
Refer to Active Jobs tab on page 9-2.
Cannot open or
close trays.
Did you open a cover or turn
power off during printing?
Turn the power off without closing or opening a
paper tray. Wait several seconds and then turn the
power switch on. Make sure that the machine is
online (ready to receive data) and then close or
open the paper tray.
Symptoms
Check
Remedy