Xerox Xerox 4112 User Manual - page 316
Problem Solving
12-22
Xerox 4112/4127 Copier/Printer
User Guide
Unable to send the scanned document over the network (FTP/
SMB)
Problems with sending E-mail
Symptoms
Causes and Actions
Unable to forward over the
network
YES
Cause
Is the server entered correctly?
Action
Check the inputted server.
If problem is not solved, go to next Cause/Action.
Cause
Is the save location entered correctly?
Action
Check the save location.
If problem is not solved, go to next Cause/Action.
Cause
When using SMB, is the Shared Name entered correctly?
Action
Check the Shared Name.
If problem is not solved, go to next Cause/Action.
Cause
When using SMB (UNC Format), is the save location
entered correctly?
Action
Check the save location.
If problem is not solved, go to next Cause/Action.
Cause
Is the login name entered correctly?
Action
Check the login name.
If problem is not solved, go to next Cause/Action.
Cause
Is the password entered correctly?
Action
Check the password.
Symptoms
Causes and Actions
Unable to send e-mail
YES
Cause
Mail address is incorrect
Action
Check the e-mail address.
If problem is not solved, go to next Cause/Action.
Cause
Maximum sending e-mail size is exceeded
Action
Change the maximum sending e-mail size, or reduce
the resolution.
Refer to “Maximum E-mail Size” in the System
Administration Guide, or Resolution on page 3-14.