ZBoost YX600 Series Installation Manual - page 17
9
Wi-Ex
YX600 Series Installation Guide
Troubleshooting Your zBoost System
Base Unit Indicator Operation
In most cases, problems with zBoost can be diagnosed using the Base Unit’s
LED indicators. Please note that GREEN indicates CEL band operation and
AMBER indicates PCS band operation.
Power
Light
Install
Light
Signal
Light
Condition
Cycle RED
and
GREEN for
3 seconds
Cycle RED
and
GREEN for
3 seconds
Cycle RED
and
GREEN for
3 seconds
Normal condition at Power Up
Solid
GREEN
Off
Off
Normal condition with no cell call in
progress
Solid
AMBER
or
Solid
GREEN
Off Flashing
or
solid
GREEN or
GREEN
With
flashing
AMBER
Normal condition indicating that a call is in
progress and the system is providing
improved coverage. The Signal Light may
also flash periodically with no call in
progress indicating normal communication
between the cell phone and the cell
network.
Flashing
GREEN
Off
Off
Base Unit has detected a software error.
Remove power for 5 seconds and
reconnect power. If condition still exists,
contact Wi-Ex Customer Service.
Solid
AMBER
or
Solid
GREEN
Flashing
RED
or
Solid RED
Off
Insufficient distance exists between the
Signal Antenna and the Base Unit. Indoor
coverage will be reduced. Increase
distance between Signal Antenna and Base
Unit to achieve maximum performance and
coverage. If condition persists after
relocating Signal Antenna and/or Base
Unit, contact Wi-Ex Customer Support for
additional information on Installation.
Solid
AMBER
or
Solid
GREEN
Solid RED
Solid RED
Signal received from cell tower is too
strong. Relocate Signal Antenna to a
different location to reduce received signal.
Locating the Signal Antenna at an indoor
location such as the attic or to a lower
height should reduce the received signal
strength. Remove power for 10 seconds
and reconnect power to reset error.
Power
Light
Install
Light
Signal
Light
Condition
Flashing
AMBER
or
Flashing
GREEN
Flashing
Red
Flashing
RED
System is receiving signals from either the
cell phone or the cell tower which are too
strong for proper operation. This may be
due to improper installation or operation.
Remove power for 10 seconds and
reconnect power to reset error. If the error
persists, contact Wi-Ex Customer Service
for additional information or installation
assistance.
For more troubleshooting tips, visit
www.wi-ex.com