ZBoost YX600 Series Installation Manual - page 20
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Wi-Ex
YX600 Series Installation Guide
Why isn’t my cell phone indicating more signal with more bars?
Our YX600-PCS product has a total gain (antenna to antenna) of 58 dB. The YX600-CEL has 56 dB. You will not
observe that gain on your signal meter because of the signal spreading out from the antenna. If your phone has a dB
meter, 3dB is a significant increase of 2x, 6dB is 4x, and 10dB is 10x. On a four bar phone, 1 "bar" equals about
10dB.
The increase in signal you will see depends upon:
1) The level of signal at the Signal antenna (outdoor),
2) The care of the installation (few feet away from metal, adequate antenna separation [15-20 feet vertical
recommended]),
3) The signal already present inside (related to building losses)
4) The distance of your phone/device from the Base Unit (signal spreads or diminishes rapidly with distance.)
How do I know if I need a grounding kit and how do I install it?
Generally, we recommend grounding kits to those installations in areas that receive lightning storms frequently (i.e.
many places of Florida) or in situations where the antenna is placed at a high point above ground.
Secondly, the recommended method of grounding your antenna is by attaching the grounding wire to a cold water
pipe or a ground rod.
If you intend to purchase a grounding kit, you will need to purchase the YX012. Ordering can be done via our website
or by contacting WI-Ex.
My signal light is continually blinking
What you are witnessing on your unit is completely normal and your unit is functioning within normal parameters. In
order for the signal light to flash, all the base station has to do is to receive a signal from any phone. Phones will
periodically update themselves to their network. What the base unit is receiving is that update signal. The frequency
and duration of the update will vary from phone to phone, and from areas of weak signal, to areas of ideal signal. If
this occurs when all cellular phones are off, please call technical support.
Can I use my existing RG-59 cable to install my unit?
To answer your question, the cable that is currently in the wall is most likely a cable we refer to as RG-59. It has been
a common cable in use for cable TV applications for the last 30 years. The cable we use with our unit is called RG-6.
It is most commonly associated with the satellite industry and is used over RG-59 because of the lower signal loss
that it provides, and to the extra benefit of an increased run length. We would advise against using the RG-59 in any
application with our unit.
There are usually several cell phones in use at one time in my home, will your product boost all of our
signals simultaneously?
The YX600 Series is designed to cover multiple signals simultaneously and will allow multiple users to operate at the
same time. For example, if there were 8 people in the same room then the system would help each of them.