3Com 3101 Quick Reference Manual

This guide assumes that the access buttons on your NBX 

Basic Telephone have these default settings, left to right: 

NBX 2101 — Feature, Call Toggle, Transfer

NBX 3101 — Line1, Line2, Feature, Transfer

Your administrator can change the settings of these buttons, 

although doing so limits the features that you can use. 

Put a Call on Hold

While you are on a call, press Hold (2101) or 

 (3101). 

The display icon or button light for line 1 or line 2 blinks. 

To return to the call, press Call Toggle (2101) or the line

button (3101).

Transfer a Call

1. While you are on a call, press Transfer. 

2. When you hear the dial tone, dial the number to which 

you want to transfer the call.

3. As soon as you hear ringing, press Transfer

(for a blind transfer), or wait until the recipient answers, 

announce the call, press Transfer, and then hang up.

Make a Conference Call

1. Place or receive a call. Two parties are now on the call.

2. While you are on the first call, press Feature + 430.

3. Listen for the dial tone. Dial the third party, wait for 

that party to answer, and press Feature + 430 again.

4. Optionally, repeat steps 2 and 3 to add a fourth party. 

At least one party must be internal. The conference ends 

when the last internal party hangs up.

To place your part of a conference call on hold, press 

Hold or .The other parties can talk to each other, 

but they cannot hear you. (Music on Hold is not played.)

To transfer a conference call, see Transfer a Call.

To drop the last person whom you added to the 

conference (for instance, if the called party’s telephone is 

answered by someone else), press Feature + 431. 

Adjust the Volume 

Handset — Lift the handset, listen to the dial tone, 

and repeatedly press the louder or softer button.

Speaker (3101SP only) — Press 

, listen to the dial 

tone or your caller’s voice, and repeatedly press the louder 

or softer button.

Ringer — While the telephone is ringing, repeatedly 

press the louder or softer button.

Set or Change Your Speed Dials, Call Forwarding, 

Call Pickup, and Phone Lock

See the NBX Basic Telephone Guide or NBX NetSet

™

 Help.

Create Labels for Your Telephone 

Log in to NBX NetSet >  Speed Dials > Telephone Labels.

Forward Incoming Calls Directly to Voice Mail

(Calls ring once and go to your default call coverage.)

Pick up the handset and press Feature + 440. The display 

shows FWD. All incoming calls ring once and are forwarded 

to your default call coverage point. To turn the feature off, lift 

the handset and press Feature + 440 again.

Do Not Disturb

(Calls go immediately to your default call coverage.)

Pick up the handset and press Feature + 446. All calls go 

directly to your default call coverage point without ringing on 

your telephone. The display indicates that the feature is 

active. To turn the feature off, pick up the handset and press 

Feature + 446 again. 

Park a Call

1. While you are on a call, press Feature + 444.

2. Dial one of the extensions reserved for Call Park. Factory-

installed Call Park ranges:

Ask your administrator if your system has a different 

range of Call Park extensions. 

The call is parked until someone retrieves it, the caller 

hangs up, or the Call Park timer expires.

If the extension you chose is busy or if the Call Park timer 

expires, the call returns to your telephone. 

Press Feature + 444 again and try another extension.

Retrieve a Parked Call

Dial the Call Park extension where the call was parked.

Dial from the Telephone Display Panel

1. Pick up the handset. 

2. Press one of the up or down scroll buttons,

 2101 or 

 3101 to view the menu of choices.

3. Scroll up or down to the list that you want: 

Call Logs (Missed Calls, Answered Calls, Dialed Calls), 

Directory, Personal Speed Dials, or System Speed Dials.

4. Press one of the buttons below the display:

Slct — To select the list that you want to see.

Back — To return to the previous menu.

Exit — To leave the display panel menus.

5. Repeat steps 3 and 4 until you see the name or number 

that you want. Then press Slct to dial the number.

3-digit dial plan

4-digit dial plan

601–609

6000–6099

NBX

®

 Basic Telephone

Quick Reference Guide

qrefbas-EN

2-2005