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  5. Operating Instructions Manual

3M XT-1 Operating Instructions Manual

Manual is about: Drive-Thru Systems

Summary of XT-1

  • Page 1

    Clarity, digital proven reliability 3 3m building and commercial services division 3m tm wireless communication system model xt-1 store manager operating instructions.

  • Page 3: Table Of Contents

    Table of contents 3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 i table of contents overview 1 safety information 1 safety rules 1 intended use 1 signal words 1 product safety labels 1 system warnings 2 other conventions 2 important no...

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    Table of contents 3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 ii set system date and time 14 change global settings 14 text and audio prompts language 14 drive thru audio duplex mode 15 page channel heard by order taker 15 number of ...

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    Table of contents 3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 iii automatic standby: on and off 31 vehicle detector: presence or ignored 31 order point: used or not used 31 which order taking mode to select 31 change lane mode 31 spl...

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    Table of contents 3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 iv turn on external detector playback message 48 greeter revision 48 alert & reminder message properties 48 alert message external trigger inputs 49 message names 50 dual ...

  • Page 7: Overview

    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 1 of 65 overview overview safety information safety rules read, understand, and follow all safety information contained in these instructions prior to installation and operation of the...

  • Page 8

    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 2 of 65 overview system warnings warning to reduce the risks associated with hazardous voltage • disconnect power to the receptacle before installing or removing the base station power...

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    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 3 of 65 overview fcc and industry canada information note: this equipment has been tested and found to comply with the limits for a class a digital device, pursuant to part 15 of the f...

  • Page 11: Configuration

    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 5 of 65 configuration configuration enter configuration mode configuration mode is a passcode-protected area that contains most of the configuration options for the base station system...

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    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 6 of 65 configuration buttons following is a brief description of the buttons on the display and their functions. Directional arrow (4365) buttons you can use these buttons to scroll a...

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    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 7 of 65 configuration service (shift) button use the service button to access upper- case letters or to initiate a service call to 3m or as a confirmation in some items. Pressing and h...

  • Page 14

    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 8 of 65 configuration setting if peer-to-peer if private network ip address base station 192.168.99.2 192.168.0.110 (or another unused address in the same address space as the dhcp add...

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    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 9 of 65 configuration outbound talk volume changing the outbound talk volume affects the volume of the speaker at the customer order point. Note: to avoid feedback, set the outbound ta...

  • Page 16

    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 10 of 65 configuration inbound listen changing the inbound listen volume affects how loudly the monitor plays the inbound (customer order point) communication. You can also disable the...

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    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 11 of 65 configuration vehicle approach some sites are equipped with a vehicle approach detector, which alerts you when a vehicle enters the parking lot or drive through approach lane....

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    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 12 of 65 configuration change the night volume you can assign a standard reduction in the volume level of the customer order point speaker for night hours when lower volume is typicall...

  • Page 19

    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 13 of 65 configuration remove headsets perform the following steps to un-register a lost, destroyed, or otherwise removed headset from the system, including a headset that is sent back...

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    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 14 of 65 configuration inbound microphone noise reduction level the inbound microphone noise reduction level setting reduces background noise to make it easier to hear speech at the cu...

  • Page 21

    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 15 of 65 configuration perform the following procedure to change the text and audio prompts: • enterthebasestationconfigurationmode,seepage5. • changethevaluefor 07 global settings > t...

  • Page 22

    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 16 of 65 configuration on the second base station: • enterthebasestationconfigurationmode,seepage5. • changethevaluefor 07 global settings > number of base stations at this site to 2. ...

  • Page 23

    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 17 of 65 configuration customer order point prompt language perform the following procedure to select the language(s) of the store closed and pull ahead prompts. The prompts can be spo...

  • Page 24

    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 18 of 65 configuration perform the following procedure to enable or disable paging to be heard by operators on both lanes. • enterthebasestationconfigurationmode,seepage5. • changethev...

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    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 19 of 65 configuration in the event the kitchen noise reduction feature has been disabled due to a headset with an olderversionofsoftwarehavingsignedon,usethebasestation’smenutoidentif...

  • Page 26

    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 20 of 65 configuration change site scheduling the site schedule is the calendar of store open and closing times. Note: all timekeeping is done using a 24 hour clock (e.G., 6:00 p.M. Ap...

  • Page 27

    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 21 of 65 configuration change site information site information is useful for warranty registration and to support service calls. This information is most useful when the system has an...

  • Page 28

    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 22 of 65 configuration perform the following procedure to set up and/or change user passcodes: • entertheconfigurationmode,seepage5. • select 13 change passcodes > change user passcode...

  • Page 29

    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 23 of 65 configuration save installation settings note: this function is only available to installers. Perform the following procedure to save the current configuration into permanent ...

  • Page 30

    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 24 of 65 configuration create and load templates you can save an entire base station configuration as a file on a pc and use the file as a template for other base stations. You must be...

  • Page 31: Operation

    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 25 of 65 operation operation headsets overview this chapter provides instructions for using headsets with an 3m™ wireless communication system model xt-1 after the system has been inst...

  • Page 32

    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 26 of 65 operation 5. Release the order-taker. If the order taker taps the page button, he or she is no longer the order taker. The next person to press a talk button becomes the order...

  • Page 33

    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 27 of 65 operation figure3 replace the battery it is important to have fully charged batteries in the headset. When a battery is low, the system plays a “change battery now” message in...

  • Page 34

    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 28 of 65 operation figure4 out of range in addition to “change battery now” you may also hear a message for “out of range.” if you hear this in your headset, you need to move closer to...

  • Page 35

    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 29 of 65 operation base station setup most of the base station configuration is performed during installation by the installer or by a manager. The setup options listed in this section...

  • Page 36

    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 30 of 65 operation note: your system may be configured with fewer order taking mode options than the number described in this section. You must enter user configuration (passcode requi...

  • Page 37

    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 31 of 65 operation automaticstandby:onandoff whenautomaticstandbyison,theordertaker’smicrophoneandtheorder point microphone turn off when the vehicle is no longer detected. Vehicledete...

  • Page 38

    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 32 of 65 operation split lane split lane mode is the preferred mode for heavy volume because it essentially separates the communications between the two base stations. • operatorswillo...

  • Page 39: Maintenance

    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 33 of 65 maintenance maintenance headset replacing the ear and headband pads to replace the ear pad, remove the worn/damaged ear pad from the ear cup and replace it with a new pad. Fig...

  • Page 40

    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 34 of 65 maintenance batteries care, handling and storage • avoiddroppingbatteries. • donotcarrybatteriesinyourpocketsorleavetheminhot,dampordirtyplaces. • cleanthebatterycontactsperio...

  • Page 41

    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 35 of 65 maintenance making sure batteries are ready for use follow these tips to make sure batteries are always ready for use: • haveanextrabatteryforeachheadset.Thishelpsensurethat a...

  • Page 43: Troubleshooting

    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 37 of 65 troubleshooting troubleshooting headset indicator lights the following table describes the operating modes of the headsets according to the indicator lights. Use it as a troub...

  • Page 44

    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 38 of 65 troubleshooting general troubleshooting problem possible cause solution no communications. All headsets have green led is flashing. The base station has lost power. Make sure ...

  • Page 45

    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 39 of 65 troubleshooting problem possible cause solution no communications. All headsets have green led is flashing. The base station has lost power. Make sure the power transformer is...

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    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 40 of 65 appendix: declaration of conformity appendix: declaration of conformity.

  • Page 47

    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 41 of 65 appendix: base station specifications appendix: base station specifications physical parameter specifcation or requirement demensions (l x w x d) 20 in. X 11.5 in. X 2in (51cm...

  • Page 48: Appendix: Greeter Module

    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 42 of 65 appendix: greeter module appendix: greeter module greeter setup the greeter module is an accessory used to record messages and play them back, either when a vehicle arrives (g...

  • Page 49

    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 43 of 65 appendix: greeter module the following menu choices are available. 1. Message activation 2. Record messages 3. Choose headsets messages playback to 4. Message daypart definiti...

  • Page 50

    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 44 of 65 appendix: greeter module :record messages: msg. Type: [rec.] [play] duration: time:[ g g g g g g g g ] name: {mode=exit} note: if you store a new message in an occupied slot, ...

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    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 45 of 65 appendix: greeter module note: instead of recording a live message from a headset, you can use a message that was prerecorded and saved on a media recording/playback device, s...

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    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 46 of 65 appendix: greeter module 3. Using the 5 , 6 , 4 , 3 and enter keys, select a message daypart. Use the keypad to modify the daypart name, start time, and end time. 4. Repeatfor...

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    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 47 of 65 appendix: greeter module :greeter message properties: h playback through the monitor? Tone to headsets during playback? Restaurant closed playback message i set playback throu...

  • Page 54

    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 48 of 65 appendix: greeter module note: the main setting for enabling the “store closed” message is locked in the system menu ”store is now closed” menu. :greeter message properties: e...

  • Page 55

    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 49 of 65 appendix: greeter module 3. Using the 5 , 6 , 4 , 3 and enter keys, select a message number and configure the settings. Your choices are: • priority • - means the message will...

  • Page 56

    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 50 of 65 appendix: greeter module 3. Change the value of each input setting. Your choices are: • original mode - the external input uses a momentary switch input to change the system r...

  • Page 57

    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 51 of 65 appendix: greeter module dual lane systems - lane 2 in a dual lane system, the headsets are programmed to the lane 1 base station, so settings pertaining to headsets are absen...

  • Page 58

    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 52 of 65 appendix: greeter module greeter setup (for systems with v2, v3, or v4 base station software) refertomanualversion1.6forinstructiononoperatingthegreeter modulewithbasestations...

  • Page 59

    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 53 of 65 appendix: greeter module greeter setup (system defaults) messaging dayparts daypart # name start time end time 1 breakfast 06:00 10:00 2 morning 10:00 11:00 3 lunch 11:00 14:0...

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    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 54 of 65 appendix: greeter module greeter setup (customer settings) complete for your reference messaging dayparts daypart# name start time end time 1 2 3 4 5 6 7 8 9 10 11 12 messagin...

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    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 55 of 65 appendix: greeter module greeter setup (example settings) messaging assignments msg# name type dayparts 1 daily promo greeter 10 2 --------------- greeter 10 3 store closed cl...

  • Page 62: Appendix: Timer Module

    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 56 of 65 appendix: timer module appendix: timer module this section describes the timer module, which is an optional accessory for the base station. Overview of the timer the timer mod...

  • Page 63

    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 57 of 65 appendix: timer module perform the following procedure to initialize the drive-thru layout: 1. Access the timer menus, see above. 2. Select 6 configure timer > 6 global settin...

  • Page 64

    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 58 of 65 appendix: timer module report group names perform the following procedure to change the report group names: 2. Enter the timer configuration menu, see above. • select 4 custom...

  • Page 65

    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 59 of 65 appendix: timer module 2. Select 3 set goal times. You can set goal times for every report period that is available in the timer: full day reports, day part reports, and shift...

  • Page 66

    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 60 of 65 appendix: timer module each day part and shift must have a start and end time. You can set the definitions to any time periods that you want to track. Time definitions must al...

  • Page 67

    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 61 of 65 appendix: timer module report groups perform the following procedure to change the report groups: 1. Enter the timer configuration menu, see above. • select 6 configure timer ...

  • Page 68

    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 62 of 65 appendix: timer module • iflane1isselected,therunningtimestartscountingwhenthevehiclearrivesatorderpoint1and stops when the vehicle leaves the pickup window (or stops if the v...

  • Page 69

    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 63 of 65 appendix: timer module idle time before resync this value indicates the amount of idle time in the entire drive-thru before the timer system closes all open vehicles and start...

  • Page 70

    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 64 of 65 appendix: timer module system configuration as mentioned previously, the system configuration field is used to apply one of a fewprovideddrive-thrutemplatesmostcloselymatching...

  • Page 71

    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 page 65 of 65 appendix: timer module total = 0117 the total number of vehicles counted in the data summary for the current time period. Except = 0015 the number of vehicles removed from the...

  • Page 72: Index

    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 index acoustic echo cancelling 14 adding headsets 12 adjustment slide 26 al (automatic listening mode) 30 always on mode 30 appendix 40 base station specifications 41 declaration of conform...

  • Page 73: Index

    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 index holiday scheduling 20, 26 industry canada information 3 inbound listen 10 inbound microphone 8, 14 indicator lights 26 installation settings 22, 23 installer setup 22, 23 intended use...

  • Page 74: Index

    3m™ wireless communication system model xt-1 store manager operating instructions november 2011 - revision 1.8 run mode 29 safety rules 1 schedule 20 select greeter messsage 11, 43, 46 self monitoring 21 signal words 1 site information 21 site scheduling 20 software revision 13, 24, 48 specification...

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    3 building and commercial services division 3m canada company post office box 5757 london, ontario n6a 4t1 www.3m.Com/foodservices 3m is a trademark of 3m. Used under license in canada. Please recycle. Printed in canada © 2012, 3m. All rights reserved. 1201-cm-00049e.