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- 6753I
- User Manual
Aastra 6753I User Manual - About This Publication
___________________________________________________________________________________________
CS AASTRA 6753i IP PHONE USER GUIDE
AASTRA – 2786-002
CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.
PAGE 13 OF 86
1
About this Publication
1.1
Overview
This guide explains how to use the features of your new 6753i IP phone. The features assigned to
your phone were chosen by your system administrator according to the requirements of your
organization; therefore, you may not have access to all the features presented in this document.
1.2
Audience
This publication is intended for any user of the 6753i IP phone.
1.3
Terms and Definitions
Term
Definition
IP
Internet Protocol (IP) is a data-oriented protocol used for
communicating data across a packet-switched network.
IP Address
An identifier for a computer or device on a TCP/IP network.
Networks using the TCP/IP protocol route messages based on the
IP address of the destination. The format of an IP address is a 32-
bit numeric address written as four numbers separated by periods.
Each number can be zero to 255.
For example, 10.160.10.240 could be an IP address.
MAC Address
– Media
Access Control
A number located on the white sticker on the bottom of the phone
that serves as a name for each phone.
SIP
– Session Initiation
Protocol
The protocol for VOIP and other text and multimedia sessions,
such as instant messaging, video, online games and other
services.
VoIP
– Voice Over IP
A technology that allows you to make telephone calls using a
broadband Internet connection instead of a regular (or analog)
phone line.
1.4
References
The following publications provide additional information for the 6753i IP phone.
Title
Description
Aastra Model 6753i Installation Guide
Installation and set-up instructions, general features
and functions, and basic options list customization.
This publication is included with the telephone.
Summary of 6753I
Page 1
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-002 clearspan® is a registered trademark of aastra technologies ltd. Page 1 of 86 2811 internet blvd frisco, texas 75034-1851 tel +1 469 365 3000 tel +1 800 4...
Page 2
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 2 of 86.
Page 3
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 3 of 86 3rd edition (september 8, 2011) © copyright 2011 aastra usa inc. All rights ...
Page 4
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 4 of 86 all rights reserved. Software license agreement aastra telecom inc., hereina...
Page 5
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 5 of 86 aastra telecom shall not be liable for any incidental or consequential damag...
Page 6
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 6 of 86.
Page 7: Table of Contents
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-002 clearspan® is a registered trademark of aastra technologies ltd. Page 7 of 86 table of contents 3rd edition (september 8, 2011) .............................
Page 8
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 8 of 86 3.5 features ..................................................................
Page 9
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 9 of 86 6.3 do not disturb ............................................................
Page 10
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 10 of 86 appendix b – clearspan feature access codes ..................................
Page 11: Table Of Figures
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-002 clearspan® is a registered trademark of aastra technologies ltd. Page 11 of 86 table of figures figure 1 the 6753i ip phone .................................
Page 12
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 12 of 86.
Page 13: About This Publication
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-002 clearspan® is a registered trademark of aastra technologies ltd. Page 13 of 86 1 about this publication 1.1 overview this guide explains how to use the fe...
Page 14
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 14 of 86.
Page 15: Introduction
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-002 clearspan® is a registered trademark of aastra technologies ltd. Page 15 of 86 2 introduction 2.1 overview the 6753i ip telephone provides communications ...
Page 16: 2.3
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 16 of 86 built-in-two-port, 10/100 ethernet switch allowing you to share a connectio...
Page 17
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 17 of 86 figure 2 6753i headset and handset diagram.
Page 18
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 18 of 86.
Page 19: Getting Started
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-002 clearspan® is a registered trademark of aastra technologies ltd. Page 19 of 86 3 getting started 3.1 installation and setup if your system administrator h...
Page 20
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 20 of 86 do not unplug or remove power from the phone while it is restarting. 3.2.2 ...
Page 21: 3.3
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 21 of 86 3.2.6 no service message see appendix c, no service for information. 3.2.7 ...
Page 22: 3.4
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 22 of 86 3.4 key description key description goodbye ends an active call exits an op...
Page 23: 3.5
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 23 of 86 key description the 53i has 6 programmable hard keys that are all programma...
Page 24
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 24 of 86 feature description call forwarding call forward in phone ui forwards all i...
Page 25
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 25 of 86 feature description call waiting persistent activation/deactivation enables...
Page 26: 3.6
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 26 of 86 3.6 clearspan feature access codes the main call handling and extension man...
Page 27: 3.10
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 27 of 86 3.9.2 message waiting indicator lamp the message waiting indicator (mwi) la...
Page 28: 3.12
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 28 of 86 3.12 mute you can use the mute key in any audio mode. Step action result ac...
Page 29: Customize Your Phone
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-002 clearspan® is a registered trademark of aastra technologies ltd. Page 29 of 86 4 customize your phone you can customize your phone using the phone user in...
Page 30
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 30 of 86 menu item number main menu options sub-menu options description 6. Restart ...
Page 31
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 31 of 86 step action result 4. Press enter. The call forward mode screen displays wi...
Page 32
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 32 of 86 step action result 16. Press 0 to cancel. Or press # to confirm the changes...
Page 33
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 33 of 86 4.1.4 preferences 4.1.4.1 tones step action result ring tone: sets ring ton...
Page 34
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 34 of 86 tone sets: provides country-specific tone set options for call progress ton...
Page 35
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 35 of 86 4.1.6 live dialpad this option controls the live dialpad feature. Live dial...
Page 36
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 36 of 86 option description headset/speaker incoming calls go directly to the headse...
Page 37
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 37 of 86 step action result 5. Press next the headset mic volume screen displays. He...
Page 38
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 38 of 86 step action result 2. Press next to scroll to time and date. The time and d...
Page 39
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 39 of 86 step action result 2. Press enter . The date format settings screen display...
Page 40
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 40 of 86 step action result 5. Press done . Press cancel to exit without change. The...
Page 41
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 41 of 86 ip & mac addresses: 1. Press to go to ip&mac addresses. Ip&mac addresses 1 ...
Page 42
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 42 of 86 3. Press to display all the information . Error messages: 1. Press next to ...
Page 43
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 43 of 86 step action result 3. Enter the current user password. If the password has ...
Page 44
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 44 of 86 4.1.14 phone lock using the phone ui you can lock the phone to prevent it f...
Page 45: Call Handling
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-002 clearspan® is a registered trademark of aastra technologies ltd. Page 45 of 86 5 call handling 5.1 place a call you can place a call using one of the foll...
Page 46: 5.3
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 46 of 86 5.2.1 answer an incoming call if the phone is already connected to a call, ...
Page 47: 5.5
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 47 of 86 5.5 handle calls using a headset ensure that you have selected a headset au...
Page 48
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 48 of 86.
Page 49: Phone Features
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 49 of 86 6 phone features 6.1 overview features are configured on your phone accordi...
Page 50: 6.3
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 50 of 86 6.2.3 automatic hold the 6753i will automatically put your current call on ...
Page 51: 6.4
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 51 of 86 6.4 transfer the xfer key is key 5 by default. Step action result unannounc...
Page 52: 6.5
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 52 of 86 step action result 4. Press transfer again. Or press the goodbye key. Or ha...
Page 53: 6.6
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 53 of 86 step action result 5. Press the conf key again. The conference is establish...
Page 54: 6.7
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 54 of 86 6.6.1 default display the park key is visible only when a call is connected...
Page 55: 6.8
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 55 of 86 call forwarding busy to voicemail call forwarding no answer to voicemail yo...
Page 56: 6.9
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 56 of 86 6.9 call waiting the call waiting feature allows you to answer a call while...
Page 57: 6.11
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 57 of 86 feature interaction description call transfer (unannounced) you can pick up...
Page 58: 6.13
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 58 of 86 6.13 intercom 6.13.1 outgoing intercom you can use the intercom key to auto...
Page 59
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 59 of 86 6.15.1 edit a speeddial key using the options list you can edit a pre-assig...
Page 60: 6.16
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 60 of 86 step action result 2. In the enter number field: enter a number (up to 16 n...
Page 61: 6.18
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 61 of 86 6.18 shared call appearance call retrieve shared call appearance (sca) is w...
Page 62
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 62 of 86 6.18.2 line keys and idle screens state call led call caller id non-call le...
Page 63: 6.19
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 63 of 86 6.18.4 line key phone behavior state call line key pressed non-call line ke...
Page 64
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 64 of 86.
Page 65: 7.1
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-002 clearspan® is a registered trademark of aastra technologies ltd. Page 65 of 86 7 callers list and redial list 7.1 callers list the callers list is a store...
Page 66
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 66 of 86 step action result dial from the callers list: 1. From the selected entry: ...
Page 67
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 67 of 86 7.1.3 missed calls indicator the 6731i displays the “ missed calls” in the ...
Page 68: 7.2
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 68 of 86 7.2 redial 7.2.1 last number redial you can redial the last number you dial...
Page 69
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 69 of 86 delete an entry in the redial list: 1. Find the entry to delete. 2. Press t...
Page 70
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 70 of 86.
Page 71: Appendix A
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-002 clearspan® is a registered trademark of aastra technologies ltd. Page 71 of 86 appendix a – m670i expansion module the 6753i ip phone offers the optional ...
Page 72
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 72 of 86.
Page 73: Appendix B
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 73 of 86 appendix b – clearspan feature access codes feature access codes (facs) can...
Page 74
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 74 of 86 code name definition *15 call bridge allows a shared call appearance (sca) ...
Page 75
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 75 of 86 code name definition *67* call forwarding busy interrogation allows the use...
Page 76
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 76 of 86 code name definition #76 call forwarding selective activation the selective...
Page 77
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 77 of 86 code name definition *99 clear voice message waiting indicator clears the a...
Page 78
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 78 of 86 code name definition #82 initiate silent monitoring a supervisor can use th...
Page 79
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 79 of 86 code name definition *71 per call account code charges a call to an account...
Page 80
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 80 of 86.
Page 81
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 81 of 86 appendix c - troubleshooting the following are common problems associated w...
Page 82
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 82 of 86 problem possible solution(s) how do i change my user password? This setting...
Page 83: Index
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-002 clearspan® is a registered trademark of aastra technologies ltd. Page 83 of 86 index 6 6753i ip phone .......................................................
Page 84
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 84 of 86 live dialpad..................................................................
Page 85
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 85 of 86 v visual message waiting .....................................................
Page 86
___________________________________________________________________________________________ cs aastra 6753i ip phone user guide aastra – 2786-003 clearspan® is a registered trademark of aastra technologies ltd. Page 86 of 86.