Acecad DigiMemo L2 User Manual - Troubleshooting
The Damage of the Digital Pad — the Error Code E03 or E05
If the error code
E03
or
E05
appears on the display of the digital pad, it indicates that
the digital pad may be damaged. It needs to be repaired. Please contact the ACECAD
distributor.
Troubleshooting
General Problems
Question:
A superimposed digital page is created.
Solution
: Make sure to select a blank digital page each time you change a page on
paper.
Question:
Minor lengthened or shortened digital ink strokes occur
Solution
: Write a little bit slowly or harder.
Question:
Significant missing, twisted, lengthened or shortened digital ink strokes
occur.
Solution
: Please check the following situations for the digital pen:
z
The battery is correctly installed in the pen.
z
The battery must be inserted into the battery compartment with the
negative (-) cap facing the battery compartment.
z
The cushion (copper color) of the
battery is still located inside the
barrel cover. In fact, such cushion
will remain at its original position
unless it is improperly removed.
Barrel Cover
z
The barrel cover is screwed tightly onto the barrel of the pen.
z
Once the battery inside the digital pen has been used for a long time, it
should be replaced with a new one.
z
If you just replace an ink cartridge of the pen, please press the new
cartridge tip firmly against a hard surface until it snaps into place.
Please verify that the thickness of paper is under the writing thickness of the
digital pad.
Do not try to trace or write through any conductive material (for example:
steel ruler).
Question:
When you are writing or drawing on paper by using the digital pen on the
digital pad, the Pen icon does not appear on the display.
Solution
: Try to alter the pressure you apply on the pen tip.
Question:
After replacing the ink cartridge with the new one, the performance level of
the digital pen is lowered.
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