C. Crane CCWiFi Instruction Manual - Works:
20
CC WIFI
Help Pages — Wireless Network Help
CC WiFi
Page 33
“No Networks Found” shows after scanning for wireless net-
works:
1. Sometimes your wireless network will not show on the first scan.
Try scanning for networks again on your radio.
2. Check the LED lights on the front of your wireless router. Be sure
that the “power” and “wireless” LED lights are on. If they are not
on, you may need to call the manufacturer of the router for more
assistance.
3. Your radio may be out of range of your wireless network. Place the
radio closer to your router as a test, then scan for wireless net-
works again. The CC WiFi Radio may not have the same WiFi
range as a new WiFi enabled laptop.
4. There is a setting on your WiFi router called “Enable SSID
Broadcast”. This must be enabled. You may need to call the manu-
facturer of the router for more assistance.
About Your WEP or WPA Encryption Key:
This is also called a
“Wireless Network Password” and is used to keep unwanted “guests”
from using your wireless network. If you are unaware of what your
password is, you can follow our suggested steps for finding it:
1. Search your records for a document that was printed out after the
setup of your router. This document should contain the WEP Key
or WPA Passphrase. If your router was setup by someone else,
they should have provided you with a document that contained the
needed information.
2. If you are using a wireless router that was provided by your Inter-
net Service Provider, the WEP or WPA key will sometimes be
About Your Network Name (SSID):
This is the name which was
assigned to your wireless router by the person who set it up. After
scanning for your wireless network, rotate the dial through all of the
results because you may recognize your network name (SSID). If your
routerʼs manufacture name is displayed, try selecting it (e.g., “Linksys”
or “Netgear”). If your wireless network has not been renamed from the
default factory name, then it most likely does not require a wireless
encryption key (WEP or WPA) password to connect.
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CC WiFi
Help Pages — Wireless Network Help
printed on the bottom of the router.
3. If all else fails, try calling the manufacturer of your wireless router
for assistance with locating the routers wireless encryption key.
Having Trouble Connecting to a Wireless Network:
This problem
can be caused by a number of possible scenarios.
1. Check your WEP or WPA wireless encryption key — it may be
wrong. If you don't know your WEP or WPA encryption key, refer to
the section above titled “About Your WEP or WPA Encryption Key.
2. WEP keys should be entered using uppercase letters A-F and
numbers 0-9. WEP keys are easy to spot because they use
either 10 total characters or 26 total characters. When entering a
WPA key you must enter it exactly as entered in your routerʼs
settings, including upper and lower case letters.
3. After scanning for wireless networks, turn the dial through all the
possible choices. You may recognize your network as another
name.
4. Check your routerʼs compatibility with the WiFi radio. The radio is
not compatible with wireless “N” technology, also called 802.11N. If
using “N” technology only, then change your routerʼs settings to
use wireless “B” and/or “G” technology also. It may be necessary
to call the manufacturer of your router for help making these
changes.
5. Be sure that your internet is working. Try accessing the internet
using a computer that is connected to the same router as the
radio. If you cannot access the internet on your computer, the
radio will not connect either. It may be necessary to call your inter-
net service provider for help repairing your internet connection.
6. Check to see if the radio will work using an Ethernet cable. If still
no success, then call C. Crane (800-522-8863) for troubleshooting
assistance.