LaCie Rugged Hard Disk User Manual - 8. Troubleshooting
user manual | page 37
8. Troubleshooting
The Problem
The drive is not
recognized by the
computer.
A device connected to the
LaCie Rugged Drive with
Triple Interface is not
recognized by the
computer.
Questions to Ask
Is the drive connected to the
computer through another drive?
Has the drive been formatted?
Is there a conflict with other
device drivers or extensions?
Is the LaCie Rugged Drive with
Triple Interface connected directly
to the host computer?
Is the LaCie Rugged Drive with
Triple Interface recognized by
the computer?
Possible Solutions
Try connecting the drive directly to the computer. For best
performance and reliability, connect the LaCie Rugged Drive
with Triple Interface directly to the computer.
Make sure that the drive has been formatted properly. Please
see sections 4.1. Formatting And Partitioning Your LaCie
Drive and 5.1. File System Formats for more information.
Contact LaCie Technical Support for help.
Make sure that your LaCie Rugged Drive with Triple Interface
is connected directly to the computer (see section 3.1.
Connect The Interface Cable for more information). For best
performance, avoid daisy-chain configurations and connect
devices directly to the computer. For more information, see
section 5.3. Optimizing Data Transfers.
If the LaCie Rugged Drive with Triple Interface is recognized
by the computer, try connecting the other device directly to
the computer. Check your device manufacturer’s
documentation for information about connectivity options.
If the LaCie Rugged Drive with Triple Interface is not
recognized by the computer, disconnect the other device
from the LaCie Rugged Drive with Triple Interface. Unplug
the LaCie Rugged Drive with Triple Interface from the
computer and reconnect. If the LaCie Rugged Drive with
Triple Interface still isn’t recognized, restart the computer,
and try reconnecting the device.