NEC DS2000 IntraMail Product Description - Section 3: Features
Section 3: Features
DS1000/2000 Product Description
Section 3: Features
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Music On Hold
Availability: All versions.
Music on Hold (MOH) plays music to calls on Hold, parked
calls, and transferred calls. The music lets the caller know that
their call is waiting, not forgotten. Without Music on Hold, the
system provides silence to these types of calls. Music on Hold is
available from three sources: two internal beep tones and an external source connected to the CPU
music input terminals. The external source typically connects to a customer-provided music source
(such as a digital announcer, CD player or FM receiver).
The system provides a single external music input source. Background Music and Music on Hold
share the same external source. For example, if Music on Hold uses a customer-provided program
from CD, Background Music uses this source as well. In DS2000, the external music source connects
to the CPU’s 8-pin mod jack. In DS1000, the external music source connects to the AUDIO jack. For
more on connecting a customer-provided music source, refer to the system’s Hardware Manual.
With Music on Hold enabled, transferred callers can optionally listen to ringback or MOH while
their call waits at the transfer destination.
Note:
In accordance with U.S. copyright law, a license may be required from the America Society
of Composers, Authors and Publishers (ASCAP) or other similar organizations, if radio, television
broadcasts or music other than material not in the public domain are transmitted through the Music
on Hold feature of telecommunications systems. NEC America, Inc., hereby disclaims any liability
arising out of the failure to obtain such a license.
Names for Extensions and Trunks
Availability: All versions.
Extensions and trunks can have names instead of just circuit
numbers. These names show on a keyset’s display when the user
places or answers calls. Extension and trunk names make it eas-
ier to identify callers. The user does not have to refer to a direc-
tory when processing calls. Extension and trunk names can consist of upper and lower case letters,
spaces and punctuation. Extension and trunk names can be up to 15 characters long.
Extension names display when placing or answering Intercom calls. Trunk names display when
using the following features:
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Central Office Calls, Answering
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Central Office Calls, Placing
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Direct Inward Line
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Direct Trunk Access
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Directed Call Pickup
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Last Number Redial
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Line Keys
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Loop Keys
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Night Service / Night Ring
Callers can listen to music
while waiting for their call
to go through.
Names help identify trunks
and extension.