NEC SL1100 Features And Specifications Manual

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Page 4: Copyright

Copyright nec corporation reserves the right to change the specifications, functions, or features at any time without notice. Nec corporation has prepared this document for use by its employees and customers. The information contained herein is the property of nec corporation and shall not be reprod...

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Department step calling......................................................................................... 1-201 dhcp client............................................................................................................ 1-203 dial pad confirmation tone................................

Page 8: Chapter 2 Codes Tables

Selectable ring tones............................................................................................ 1-664 serial call................................................................................................................ 1-666 single line terminals................................

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Table 1-52 caller id sent to mobile telephone............................................................. 1-514 table 1-53 keys for entering names............................................................................. 1-531 table 1-54 movement on screen from menu.................................

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Figure 1-52 smdr flowchart (continued)..................................................................... 1-717 figure 1-53 smdr flowchart (continued)..................................................................... 1-718 figure 1-54 multicast mode example.........................................

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Port assignments port calculation for trunks: the system detects the type of unit (trunk or extension) and assigns the required extension or trunk ports to the slot. The system will use the next available port numbers - it will not reserve any. Sl1100 issue 2.0 1-2 features.

Page 16

Cursor key operation (when set prg 15-02-60:0) by pressing the right cursor key, the user can access all directory menus. The flow chart below shows the menu access sequence (refer to figure 1-1 right cursor key operation flow chart on page 1-4 ). If the terminal is not allowed access to speed dial ...

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Program number program name/description assigned data 13-01-03 number of common speed dialing bins assign the number of speed dial bins that are used for the system speed dials. All speed dial bins (000 ~ 999) are shared for system and group speed dialing. If all bins are assigned to system speed di...

Page 20

Program number program name/description assigned data 15-14-01 programmable one touch keys - number if prg 15-02-60 is set to a (0) then the stations personal speed dial entries are programmed here. Per key number (1 ~ 10) assign the telephone number that is to be called when the bin is accessed. Ma...

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4. Press exit key to return to idle condition. 1. On-hook condition. 2. Press down cursor key and press 1 st character you want to search. 3. Press up cursor key or down cursor key to select the destination name. 4. Press enter cursor key to confirm a name and number. 5. Press exit key to return to ...

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Account code forced/verified/unverified description account codes are user-dialed codes that help the system administrator categorize and/or restrict trunk calls. The system has two types of forced account codes: • forced account codes (unverified) forced account codes requirean extension user to en...

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Related features abbreviated dialing/speed dial automatic route selection (ars/f-route) pbx compatibility/behind pbx station message detail recording guide to feature programming the programs listed below indicate the most commonly used programs required for this feature. The programs are listed in ...

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5. Dial the number you want to call. To dial an outside number and let your system tell you when a forced account code is required: 1. Access a trunk and dial the number you want to call. 2. Wait for your call to go through. - or - 3. If you hear “please enter an account code,”(depending on system p...

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System availability terminals all terminals required component(s) none related features abbreviated dialing/speed dial automatic route selection (ars/f-route) one-touch calling pbx compatibility/behind pbx station message detail recording guide to feature programming the programs listed below indica...

Page 33

4. Dial * . - or - press your account code key (prg 15-07 or sc 751: code 50). 5. Dial the number you want to call. To enter an account code for an incoming call: this procedure is not available for single line terminals. 1. Answer incoming call. If account codes for incoming calls is disabled, the ...

Page 35

Operation to set the alarm: 1. At the multiline terminal, press speaker key. - or - at the single line terminal, lift the handset. 2. Dial 727. 3. Dial alarm type (1 or 2). Alarm 1 sound only once. Alarm 2 sounds each day at the preset time. 4. Dial the alarm time (24-hour clock). For example, for 1...

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05/16/2006 14:30 page 001 lvl no stat date time item unit slt prt parameter min 0002 rec 05/16/06 14:37 pkg installation vms 08 00 min 0002 err 05/16/06 14:38 pkg installation vms 08 00 min 0002 rec 05/16/06 14:40 pkg installation prt 07 00 min 0002 err 05/16/06 14:40 pkg installation prt 07 00 maj ...

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System information date slot location type assign port condition note coiu 17–20 running slot 9 : information of exife2 (408m : sub slot (coi)) hbiu 25–32 running slot 9 : information of exife2 (408m : sub slot (hbi)) -none- -none- not install slot 9 : information of exife2 (408m : sub slot 2 (hbi))...

Page 41

System availability terminals all multiline terminals required component(s) inmail compact flash card - ip4ww-cfvms-c1, ip4ww-cfvml-c1 related features none guide to feature programming setting up alarms: program num- ber program name default 90-10-01 system alarm setup - alarm type 0 90-10-02 syste...

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Inmail pop3 setup: (v2.0 added) program number program name description/comments assigned data 47-19-01 inmail pop3 setup - server name set the pop3 server name. If the dns server setting is not assigned in program 90-11-11 the ip address must be used in- stead of the name. Up to 48 characters (defa...

Page 45

Program num- ber program name default 20-11-08 class of service options (hold/transfer service) - transfer information display cos 01~15 = 1 operation operation is automatic if enabled in programming. Issue 2.0 sl1100 features and specifications manual 1-33 a.

Page 47

Required component(s) none related features background music hotline one-touch calling paging, external door box music on hold guide to feature programming program number program name default note 10-60-01 audio port setup - slot no. 0 10-61-01 relay type 0 = no setting 1 = external moh 2 = bgm reso...

Page 49: Answer Hold/automatic Hold

Answer hold/automatic hold description answer hold/automatic hold allows a multiline terminal user to press the flashing line key to answer an incoming ringing call or a camp-on call. When the multiline terminal user is already answering a call, the first call is automatically placed on hold, depend...

Page 51: Attendant Call Queuing

Attendant call queuing description attendant extensions can have up to 32 incoming calls queued before additional callers hear busy tone. This helps minimize call congestion in systems that use the attendant as the overflow destination for unanswered calls. For example, you can program direct inward...

Page 53

Automatic call distribution (acd) (this feature is for v1.5 or higher) description automatic call distribution (acd) uniformly distributes calls among agents of a programmed acd group. When a call rings into an acd group, the system automatically routes the call to the agent that has been idle the l...

Page 55

Can place intercom calls or receive direct incoming calls while in rest mode. The ability to receive incoming intercom calls is defined in system programming for each acd group. Work time work time temporarily busies-out an acd agent’s telephone so they can work at their desk uninterrupted. This giv...

Page 57

• the queue status display is not shown and the queue alarm is not heard by acd agents in off-duty mode. • to scroll through the acd groups queue status, the queue status display programmable function key must be used. You cannot scroll when the queue status display is displayed due to an alarm. • i...

Page 59

Program num- ber program name default 11-13-03 service code setup (for acd) - set acd wrap-up time (for slt) assign for single line telephones. 656 11-13-04 service code setup (for acd) - cancel acd wrap-up time (for slt) assign for single line telephones. 657 11-13-05 service code setup (for acd) -...

Page 61

Program num- ber program name default 41-08-06 acd overflow options - incoming ring group when overflow assign the ring group for acd overflow calls to go to. 1 ~ 100 (used when 41-08-02 is set to 6) (default = 1) 41-09-01 acd overflow table setting define the acd group to which a call is transferre...

Page 63

Program num- ber program name default 41-19-06 acd voice mail delay announcement - wait tone type at message interval assign what the caller hears between the messages. 0 = ring back tone 1 = music on hold tone 2 = background music source (default = 0) 41-19-07 acd voice mail delay announcement - ac...

Page 65

Ml440 terminal 1. Press the acd log in/log out key (program 15-07-01 or sc 752: * 10) the acd log in/log out key lights. To log out multiline terminal 1. Press the acd log in/log out key (program 15-07-01 or sc 752: * 10). 2. Display shows: acd logout? (1: yes, 0: no) enter 1 to log out. The acd log...

Page 67: Automatic Release

Automatic release description automatic release drops the line circuit when an outside party abandons the call. For this feature to work with loop start trunks, the co/pbx providing the outside line must provide a timed disconnect signal. Automatic release is normally provided on ground start trunks...

Page 69

Automatic route selection (ars/f-route) description automatic route selection (ars/f-route) provides call routing and call restriction based on the digits a user dials. Ars gives the system the most cost-effective use of the connected long distance carriers. Ars is an on-line call routing program th...

Page 71

With prg 26-01-06: ars cos match access enabled (set to 1): • if at 9:00 am, each extension dialed 9+(203)926-5400 extension 301 would use trunk group 1 extension 302 would use trunk group 2 extension 401, 402 would use trunk group 3 • if at 9:00 am, each extension dialed 9+(214)262-2000 extension 3...

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Program number program name/description assigned data 26-01-01 * automatic route selection service - ars service this setting is used to enable/disable ars routing. 0 = disabled (ars service is off.) 1 = enabled (ars service is on.) (default = 0) 26-02-01 * dial analysis table for ars define the dia...

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Program number program name/description assigned data 26-03-01 ars dial treatments if prg 26-02-05 defined a dial treatment table, this program is where you define what digits are added or deleted to the number dialed. Common examples: add a 9 in front of all calls to bury the centrex 9 = d019re. Ad...

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Program number program name/description assigned data 26-03-01 ars dial treatments if prg 26-02-05 defined a dial treatment table, this program is where you define what digits are added or deleted to the number dialed. Common examples: add a 9 in front of all calls to bury the centrex 9 = d019re. Ad...

Page 79: Background Music

Background music description background music (bgm) sends music from a customer-provided music source to the speakers of the multiline terminal when the station is idle. Each 084m-b1 unit has 2 audio in jacks on board and j431 (bgm) is used for bgm. As system can have 1 bgm input, effective bgm port...

Page 81: Barge-In

Barge-in description barge-in permits an extension user to break into another extension user’s established call, including conference calls. This sets up a conference-type conversation between the intruding extension and the parties on the initial call. With barge-in, an extension user can get a mes...

Page 83

1. Call a busy extension. 2. Press the barge-in key (prg 15-07-01 or sc 751: 34). To barge-in without first calling the busy extension: 1. Pick up the handset or press speaker key. 2. Dial 710. - or - press the barge-in key (prg 15-07-01 or sc 751: 34). 3. Dial busy extension. The extension user hea...

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Guide to feature programming program num- ber program name default 90-03-01 save data not assigned operation none issue 2.0 sl1100 features and specifications manual 1-73 b.

Page 87: Built-In Automated Attendant

Built-in automated attendant description sl1100 provides built-in automated attendant feature. This feature uses a pz-vm21 mounted on the cpu unit, but does not use a cf card. Voice prompts or messages are stored in a flash memory on the cpu unit. Conditions • this feature uses a pz-vm21 mounted on ...

Page 89

Delete the message: 1. Dial 3. Exit from instruction menu: 1. Dial # . Issue 2.0 sl1100 features and specifications manual 1-77 b.

Page 91

Program num- ber program name default 15-01-01 basic extension data setup - extension name no setting 15-01-05 basic extension data setup - restriction for outgoing disable on incoming line 0 15-02-07 multiline telephone basic data setup - automatic hold for co lines 1 15-02-21 multiline telephone b...

Page 93: Call Duration Timer

Call duration timer description call duration timer lets a multiline terminal with an lcd time their trunk calls on the telephone display. This helps users that must keep track of their time on the telephone. For incoming trunk calls, the call time begins as soon as the user answers the call. Condit...

Page 95: Call Forwarding

Call forwarding description call forwarding permits an extension user to redirect their calls to another extension or an off-premise number. Call forwarding ensures that the user’s calls are covered when they are away from their work area. The types of call forwarding are: • call forwarding when bus...

Page 97

Required component(s) none related features call forwarding, off-premise call forwarding with follow me call forwarding/do not disturb override central office calls, answering department calling direct station selection (dss) console do not disturb (dnd) programmable function keys voice response sys...

Page 99

Program num- ber program name default 24-09-06 call forward split settings - call forwarding destination for ctx/pbx for all call, no answer not assigned 24-09-07 call forward split settings - call forwarding destination for ctx/pbx for busy not assigned operation to set call forward - immediate at ...

Page 101

2. Dial the call forward - follow me service code (default: 746). - or - at the multiline terminal only, press the call forwarding programmable function keys. (prg 15-07-01, 10 or sc 751, key code 15) 3. Dial 0 (cancel). 4. Dial the station number, which is forwarded, or 0 to cancel all extensions. ...

Page 103

To set call forward - busy (split): 1. Pick up the handset or press speaker key. 2. Dial the call forward - busy split service code (default: 683) 3. Dial 1 (set). 4. Dial 1 (int) to set the destination for internal calls or 2 (ext) to set the destination for external calls. 5. Dial the destination ...

Page 105

Call forwarding with follow me description while at a co-worker’s desk, a user can have call forwarding with follow me redirect their calls to the co-worker’s extension. This helps an employee who gets detained at a co-worker’s desk longer than expected. To prevent losing important calls, the employ...

Page 107: Call Forwarding, Off-Premise

Call forwarding, off-premise description off-premise call forwarding allows an extension user to forward their calls to an off-site location. By enabling call forward, off-premise, the user can stay in touch by having the system forward their calls while they are away from the office. The forwarding...

Page 109

Program num- ber program name default 11-11-52 service code setup (for setup/entry operation) - set/ cancel call forward all destination (no split) 790 11-11-53 service code setup (for setup/entry operation) - set/ cancel call forward busy destination (no split) 791 11-11-54 service code setup (for ...

Page 111

Program num- ber program name default 24-05-01 department group transfer target setup 999 trunk-to-trunk forwarding - did (3) trunk forwarding using did translation table refer to direct inward dialing (did) on page 1-215 for additional did programming. Program num- ber program name default 22-11-05...

Page 113

3. Dial trunk port number (01~96) to be defined. 4. Select the mode (1 ~ 8) to be defined. 5. Enter the telephone number, which is the destination of the forwarded trunk. The number is stored in the speed dial bin number assigned in prg 24-04-01. This entry overwrites any existing number defined in ...

Page 115

Call forwarding/do not disturb override description an extension user can override call forwarding or do not disturb at another extension. This is helpful, for example, to dispatchers and office managers that always need to get through. Conditions the do not disturb override will only work if the ph...

Page 117: Call Monitoring

Call monitoring description call monitoring allows selected multiline terminal users to monitor another user’s conversation without the ability to participate. A programmable audible alert tone can be sent to that station user. Without the audible alert (silent monitor), no indication is provided to...

Page 119

Program num- ber program name default 20-14-11 class of service options for disa - disa/tie trunk barge- in cos 01 ~ 15 = 0 20-18-07 service tone timers - intrusion tone repeat time 0 (seconds) 21-01-03 system options for outgoing calls - trunk interdigit time (external) 5 (seconds) operation the ca...

Page 121

Related features none guide to feature programming program num- ber program name default 15-07-01 programmable function keys refer to programming manual. 20-06-01 class of service for extensions extension 101 is class 15 and other exten- sion are class 1 20-11-16 class of service options (hold/trans...

Page 123

Guide to feature programming the programs listed below indicate the most commonly used programs required for this feature. The programs are listed in the order that the installer should follow. Refer to the pcpro wizards for further detailed programming. • when a * is listed next to the program numb...

Page 125

To split (answer a waiting call) at a single line terminal: listen for call waiting tones. 1. Hookflash and dial 794 to repeatedly split between the two calls. The operation depends on the setting in prg 20-03-01. This operation is valid only before the caller performs the camp-on operation (refer t...

Page 127

Related features call waiting/camp-on programmable function keys guide to feature programming program num- ber program name default 11-12-05 service code setup (for service access) - cancel camp- on 770 11-12-44 service code setup (for service access) - callback test for slt 799 11-16-05 single digi...

Page 129: Caller Id Call Return

Caller id call return description the caller id call return feature allows the voice mail system to use caller id information captured with the message to call and connect the person that left the message with the voice mail user that is checking messages. Conditions • a caller using a telephone wit...

Page 131: Caller Id

Caller id description caller id allows a display terminal to show an incoming caller’s telephone number (called the directory number or dn) and optional name. The caller id information is available as pre-answer display. With the pre-answer display, the user previews the caller’s number before picki...

Page 133

• trunks with privacy release enabled display caller id until the call is answered. To view it after the call has been picked up, press the line key, which sets the call to private mode. To keep the call on privacy release, press help + exit keys. • an extension user can display the caller id inform...

Page 135

Operation storing a number (when set 15-02-60:0) to store a caller id number in a speed dial bin: 1. With a multiline terminal in an idle condition the display shows: 1-01 fri 09:00am 301 sta 301 list dir icm prog 2. Press the list softkey. - or - press the left cursor key twice and skip step 3. The...

Page 137

1. With a multiline terminal in an idle condition the display shows: 1-17 tue 10:52am check list menu dir vm:00 cl:xx 2. Cl soft key. The display shows the calling history: total:xx new:xx unans:xx ans:xx all unan del exit 3. Press all soft key. The display shows first available caller number. 01: n...

Page 139

5. Press the sta softkey. The display shows: store to personal abb enter bin 6. Press the one-touch key in which the number is to be stored or dial 1~9, 0. If you press hold key, the next available one-touch key will be used. The display shows: key ##: xxxxxxxxxxxxx if all one-touch keys are used, t...

Page 141: Caller Id - Flexible Ringing

Caller id - flexible ringing description the caller id - flexible ringing feature provides several different options for rerouting calls based on the caller id received. Reject/reroute “private” caller id calls when an analog trunk call is received with “private” caller id information, the sl1100 ca...

Page 143

System availability terminals all terminals required component(s) none related features central office calls, answering direct inward dialing (did) voice response system (vrs) guide to feature programming the programs listed below indicate the most commonly used programs required for this feature. T...

Page 145

Caller id refuse for "private" numbers program number program name/description assigned data 14-01-27 * caller id refuse setup per trunk enable or disable the ability to use the caller id refuse fea- ture. 0 = disable (cid refuse will not func- tion.) 1 = enable (default = 0) 22-18-01 private call a...

Page 147

Prg 14-01-27 :1 and refuse mode is? Reason of no caller id? Prg 22-18-01 play vrs message prg 40-10-06 ring the extension number follow prg 22-02-01 disconnect the call ring the incoming ring group anything else 2 off on private 0 1 2 operation none issue 2.0 sl1100 features and specifications manua...

Page 149

Related features caller id guide to feature programming program number program name default 15-02-67 caller id shared groups 0 20-49-01 group name 1: group 1 : 8: group 8 operation set up shared caller id group prg 15-02-67: see below table. Table 1-9 example of setting prg 15-02-67 caller id shared...

Page 151

• if a central office call is placed on hold and the multiline terminal does not have direct trunk appearance or an available loop key for this call, the call cannot be retrieved until the hold recall timer expires. To prevent this, direct trunk appearances or additional loop keys must be assigned t...

Page 153

Program number program name default note 21-01-16 system options for outgoing calls - supervise dial detection timer 20 (seconds) 21-01-17 system options for outgoing calls - restriction digit in outgoing disable on incoming line 4 22-01-01 system options for incoming calls - incoming call priority ...

Page 155

Central office calls, placing description the system provides flexibility in the way each extension user can place outgoing trunk calls. This lets you customize the call placing options to meet site requirements and each individual’s needs. To place a call the user can: • press line keys • press a t...

Page 157

Program number program name default note 11-10-27 service code setup (for system administrator) - trunk port disable for outgoing calls 645 11-11-13 service code setup (for setup/entry operation) - display language selection for multiline termi- nal 678 11-12-01 service code setup (for service acces...

Page 159

3. Dial the number. - or - 1. At the multiline terminal, press the line key (prg 15-07-01 or sc 752: * 01 001~084). 2. Dial the number. To busy out a trunk from outbound usage: 1. Press speaker key + dial 645 + trunk number (001~084) + 1. The user which busied out the trunk still has access to it. A...

Page 161

Required component(s) none related features night service guide to feature programming program number program name default note 11-11-24 service code setup (for setup/entry op- eration) - change station class of serv- ice 677 11-19-01 remote conference pilot number setup - maximum channels no remote...

Page 163

Program number program name default note 20-08-21 class of service options (outgoing call service) - automatic trunk seizing by pressing speaker key cos 01~15 = 0 20-08-22 class of service options (outgoing call service) - voice over to busy virtual ex- tension cos 01~15 = 0 20-09-01 class of servic...

Page 165

Program number program name default note 20-12-03 class of service options (charging cost service) - cost display (ttu) cos 01~15 = 1 20-13-01 class of service options (supplementary service) - long conversation alarm cos 01~15 = 0 20-13-02 class of service options (supplementary service) - long con...

Page 167

Program number program name default note 20-13-49 class of service options (supplementary service) - blf indication on co incom- ing state cos 01~15 = 0 20-13-50 class of service options (supplementary service) - aic agent display which call is from cos 01~15 = 1 20-13-51 class of service options (s...

Page 169

Clock/calendar display/time and date description the system uses clock/calender display/time and data for: • central office calls (access maps) • class of service (class) • direct inward lines • display telephones • night service (automatic) • programmable trunk parameters • ring groups • station me...

Page 171

5. Press speaker key to hang up. Issue 2.0 sl1100 features and specifications manual 1-159 c.

Page 173

• international call restriction international call restriction lets you limit the international calls an extension user may dial. You can build a restrict table to prevent only certain calls, or you can build a permit table to allow only certain calls. To allow most international calls, use the int...

Page 175

Program number program name/description assigned data 21-05-01 toll restriction class - international call restriction table assign or unassign the international call restrict table for the toll re- striction class you are programming. 0 = unassign (no international re- strict table applied.) 1 = as...

Page 177

Program number program name/description assigned data 20-13-20 account code / toll restriction operator alert per class of service (prg 20-06) enable or disable operator alert. When enabled and a user dials a number that is restricted the call will be routed to the operators phone (prg 20-17). 0 = o...

Page 179

Guide to feature programming program num- ber program name default 11-11-34 service code setup (for setup/entry operation) - temporary toll restriction override 775 11-11-36 service code setup (for setup/entry operation) - toll re- striction override 663 20-08-06 class of service options (outgoing c...

Page 181

Start no no yes yes should the temporary toll restriction override service code 663 be changed from the default setting of 775? Stop in prg 20-06-01, assign class of service to extensions. In prg 20-08-06, enter 0. In prg 20-08-06, enter 1. Should a user be able to temporarily override toll restrict...

Page 183: Dial Block

Code restriction, dial block/toll restriction, dial block description code restriction, dial block/toll restriction, dial block lets a user temporarily block dialing on an extension. This helps a user block his or her phone from being used by another person while they are away from their desk. A use...

Page 185

2. Dial 601 (default). 3. Dial the 4-digit supervisor dial block code (as set in programming). 4. Dial the extension number to blocked. 5. Dial 1. Confirmation tone is heard. 6. Press speaker key or replace the handset to hang up. To release dial block from another extension: 1. At the multiline ter...

Page 187

• conferencing when talking on a virtual extension: - while talking on a virtual extension, if the station has an internal call on hold, a conference call cannot be established. - while talking on a virtual extension, if the station receives an intercom call (call to its actual station number), a co...

Page 189

3. Dial extension you want to add. - or - access trunk call. - or - retrieve call from park orbit. 4. Hookflash and repeat step 3 to add more parties. - or - hookflash twice to set up the conference. To split (alternate) between the parties in conference: multiline terminal 1. Press conf softkey or ...

Page 191: Conference, Remote

Conference, remote description the remote conference feature enhances the conference feature by allowing outside parties to dial a remote conference pilot number and a conference group number to connect to a conference call. The conference circuits on the cpu are used to join each party to the confe...

Page 193

Conference, voice call/privacy release description voice call conference lets extension users in the same work area join in a trunk conference. To initiate a voice call conference, an extension user just presses the meet-me conference key and tells their co-workers to join the call. The system relea...

Page 195: Continued Dialing

Continued dialing description continued dialing allows an extension user to dial a call, wait for the called party to answer and then dial additional digits. This helps users that need services like voice mail, automatic banking and other common carriers (occs). There are two types of continued dial...

Page 197: Cordless Dect Telephone

Cordless dect telephone description the cordless dect telephone may be used with the sl1100. The dtl-8r-1 tel uses 1.9 ghz dect 6.0 fm technology and is connected in tandem to a multiline telephone. Refer to the dtl-8r-1 cordless dect manual for more information. Feature cordless dect telephone (dtl...

Page 199

Program number program name default note 20-13-39 class of service options (supplementary service) - acd queue status display cos 01 ~ 15 = 0 (v1.5 added) 20-17-01 operator extension - operator's extension number 101 24-09-02 call forward split settings - co call forwarding des- tination for both ri...

Page 201: Data Line Security

Data line security description data line security protects any station port from receiving audible tones (such as camp-on or override) and denies a station from barging in while busy to prevent disruption of data transmission when using a modem or facsimile machine. Conditions • when a multiline ter...

Page 203: Delayed Ringing

Delayed ringing description delayed ringing allows programmed secondary answering positions to ring on incoming calls after a programmed time. This feature applies to co/pbx lines and virtual extension keys. Conditions • an extension user can answer an outside call just by lifting the handset (depen...

Page 205: Department Calling

Department calling description with department calling, an extension user can call an idle extension in a preprogrammed department group (32 department groups available) by dialing the group pilot number. For example, this would let a caller dial the sales department just by knowing the sales depart...

Page 207

• when a department group is assigned as the vm department group in prg 45-01-01 it will only work as priority mode no matter what prg 16-01-02 is set to for that department group. • prg 16-01-05 (extension group all ring mode operation) does not work to a secondary department group. Default setting...

Page 209

Related features call forwarding department step calling transfer inmail voice response system (vrs) guide to feature programming the programs listed below indicate the most commonly used programs required for this feature. The programs are listed in the order that the installer should follow. Refer...

Page 211

Program number program name/description assigned data 24-05-01 department group transfer target setup for each department group per day/night mode assign the speed dial bin that will be used for did overflow routing (function keys 58 ~ 60 in prg 15-07-01). 0 ~ 999 = speed dial bins 0 ~ 999 (default ...

Page 213: Department Step Calling

Department step calling description after calling a busy department calling group member, an extension user can have department step calling quickly call another member in the group. The caller does not have to hang up and place another intercom call if the first extension called is unavailable. Dep...

Page 215: Dhcp Client

Dhcp client description warning: when the voipdb is installed on the cpu, the built in lan port on the cpu becomes disabled. Only the lan port on the voipdb will be operational. Dhcp client will access an external dhcp server every time the lan cable is connected to the cpu/ voipdb or when the syste...

Page 217: Dial Pad Confirmation Tone

Dial pad confirmation tone description for an extension with dial pad confirmation tone enabled, the user hears a beep each time they press a key. This is helpful for intercom calls and dial pulse trunk calls, since these calls provide no call progress tones. Conditions • dial pad confirmation tone ...

Page 219: Dial Tone Detection

Dial tone detection description if a trunk has dial tone detection enabled, the system monitors for dial tone from the telco or pbx when a user places a call on that trunk. If the user accesses the trunk directly (by pressing a line key or dialing #9 and the trunk number), the system drops the trunk...

Page 221: Dialing Number Preview

Dialing number preview description dialing number preview lets a display multiline terminal user dial and review a number before the system dials it. Dialing number preview helps the user avoid dialing errors. Conditions • an extension user cannot edit the displayed number. • to place an outgoing ca...

Page 223: Digital Trunk Clocking

Digital trunk clocking description the sl1100 cpu has a built-in clock source for all digital trunk units. Digital trunk units are connected via an internal plo (phase locked oscillator) to derive primary clock from the network in priority order. If priority is set up incorrectly, or if two primary ...

Page 225

In this example, there are multiple t1 circuits and a bri circuit. Since the t1 assigned as external has higher priority than a bri, the t1 external is the plo synchronization source. Main ksu exp. Ksu t1/e1 bri t1/e1 figure 1-11 digital trunk clocking example 5 in this example, there is a pri, mult...

Page 227: Direct Inward Dialing (Did)

Direct inward dialing (did) version 2.0 or higher software provides to set more flexible schedule of did conversion table as following; • direct inward dialing (did) supports day of week scheduling in addition to time of day. • dial-in conversion table can be set up to 500 tables. Description direct...

Page 229

This feature is not available for the normal incoming call on isdn trunks. Did intercept destination for each did number with this feature the system allows you to program a did intercept destination for a did number which receives no answer or busy call. The system can be programmed to use a trunk ...

Page 231

Did call by day of week schedule (version 2.0 or higher) did call by weekly schedule allows for 500 programmed did conversion table entries (prg 22-17-01, prg 22-17-05) that can be routed based on day of week patterns. Each did conversion table has a maximum of eight programmable time patterns and d...

Page 233

• when defining trunks as did or did mode in prg 22-02-01, did translation (prg 22-11 or prg 22-17) must be used, even if the incoming digits match the extension number. • when using did call by time schedule and breaking out the time patterns, set the start time to 00:00 and end time to 00:00 for t...

Page 235

Program number program name/description assigned data 22-11-05 transfer destination number 1 if the transfer operation mode is set (prg 22-11-04), and one of the conditions is met, calls will overflow from the target number to the des- tination in this program. If this was a no answer condition call...

Page 237

Direct call by time schedule: (v2.0 or higher) program number program name description/comments assigned data 11-10-35 service code setup (for admin- istrator) - dial-in mode switch- ing assign the service code dial-in mode switching. Mlt, slt (default not assigned) 12-04-01 holiday night service sw...

Page 239: Direct Inward Line (Dil)

Direct inward line (dil) description a direct inward line (dil) is a trunk that rings an extension, virtual extension or department group directly. Since dils only ring one extension or group (i.E., the dil destination), employees always know which calls are for them. For example, a company operator...

Page 241

Program number program name/description assigned data 22-07-01 * dil assignment per trunk, per day/night mode, assign the destination extension or pi- lot number that the trunk is to be routed to. Maximum of 8 digits (0 ~ 9, * , #) (default = not assigned) 22-01-04 dil/irg no answer destination time...

Page 243

• direct trunk access disa callers may be able to select a specific trunk for outgoing calls through the system. To directly access a trunk, the user dials service code #9 followed by the trunk number (e.G., 001). This allows the disa caller to place an outgoing call over the selected trunk. Direct ...

Page 245

Related features automatic route selection (ars/f-route) central office calls, answering direct inward dialing (did) direct inward line (dil) long conversation cutoff tandem trunking (unsupervised conference) transfer voice response system (vrs) guide to feature programming program num- ber program ...

Page 247

Trunk continue/disconnect codes program number program name defaults 14-01-25 basic trunk data setup - continued/discontinued trunk-to- trunk conversation 0 22-07-01 dil assignment not assigned 20-28-01 trunk to trunk conversation - conversation continue code not assigned 20-28-02 trunk to trunk con...

Page 249

Direct station selection (dss) console description the dss console gives a multiline terminal user a busy lamp field (blf) and one-button access to extensions, trunks, and system features. This saves time for users that do a lot of call processing (e.G., attendants, operators, or dispatchers). The d...

Page 251

Related features abbreviated dialing/speed dial automatic call distribution (acd) (v1.5 or higher) call forwarding central office calls, answering central office calls, placing door box night service one-touch calling paging, external paging, internal programmable function keys guide to feature prog...

Page 253

Operation calling an extension from your dss console: 1. Press the dss console key. If the call voice-announces, you can make it ring by dialing 1. If you do not have handsfree, you must lift the handset to speak. Extension busy lamp field when the dss key is... On off flashing fast the assigned ext...

Page 255: Directed Call Pickup

Directed call pickup description directed call pickup permits an extension user to intercept a call ringing another extension. This allows a user to conveniently answer a call for a co-worker from their own telephone. With directed call pickup, an extension user can pick up: • trunk calls (i.E., rin...

Page 257: Directory Dialing

Directory dialing description directory dialing allows a multiline terminal user to select a co-worker or outside caller from a list of names, rather than dialing the telephone number. There are four types of directory dialing: • spd-speed dials • ext-co-worker’s extensions • sta-personal speed dial...

Page 259: Patterns

Distinctive ringing, tones and flash patterns description distinctive ringing, tones and flash patterns provide extension users with audible and visual call status signals. This lets users tell the type of calls by listening to the ringing/tones and watching the keys. It also helps users monitor the...

Page 261

Program number program name default note 20-15-03 ring cycle setup - incoming internal call 12 20-15-04 ring cycle setup - did/disa/vrs 8 20-15-05 ring cycle setup - did/ddi 8 20-15-06 ring cycle setup - dial-in 12 20-15-07 ring cycle setup - door box ringing for slt 8 20-15-08 ring cycle setup - vi...

Page 263: Do Not Disturb (Dnd)

Do not disturb (dnd) description do not disturb (dnd) blocks incoming calls and paging announcements. Dnd permits an extension user to work by the telephone undisturbed by incoming calls and announcements. The user can activate dnd while their telephone is idle or while on a call. Once activated, in...

Page 265

Operation to activate or deactivate do not disturb while your extension is idle: multiline terminal using softkeys (when set prg 15-02-60: 0) (v1.2) 1. Do not lift handset. 2. Press the program softkey. 3. Press the dnd softkey. 4. Press the set softkey. 5. Choose the following softkey. Ext icm all ...

Page 267

Related features isdn compatibility paging, external single line terminals guide to feature programming the programs listed below indicate the most commonly used programs required for this feature. The programs are listed in the order that the installer should follow. Refer to the pcpro wizards for ...

Page 269

1. Place your active call on hold by pressing hold key. 2. When you hear dial tone, dial the door box access code (702 by default) plus the door box number (1~8) to answer the door box call. To retrieve the original call, hang up with the door box and press the conf softkey or conf key. Single line ...

Page 271

Program num- ber program name default 15-03-04 single line telephone basic data setup - flashing 1 15-07-01 programmable function keys refer to programming manual. 20-06-01 class of service for extensions extension 101 is class 15 and other ex- tension are class 1 81-10-07 coi initial data setup - h...

Page 273

If power cutting set “on” manually during scheduled power cutting “off” state, power cutting “on” state continues until next power cutting “off” time. The system does not start the cutting telephone power until next schedule. Time schedule operation 0:00 6:00 19:00 19:00 0:00 0:00 6:00 0:00 6:00 19:...

Page 275: 2 F

Night group mode time pattern set time no. Start end night mode 1 1 3 1900 0000 2 19:00 - 06:00 power off (pkg 2) ksu power on (pkg 3) 2 f 1 f figure 1-17 automatic night service to cut the power for package 2 and 3 only on sunday prg 20-42-01: pkg 2 night mode service group no. 1 prg 20-42-01: pkg ...

Page 277

2. One minute later, led area highlighted in red becomes dark at tel200. Issue 2.0 sl1100 features and specifications manual 1-265 e.

Page 279

Dial number preview is when a telephone number is first dialed (previewing the number in the display) then speaker or a line key is pressed to place the call. Conditions • if prg 21-01-10 is programmed with an entry other than 0, a call does not have a talk path unless the user dials at least the nu...

Page 281

Table 1-23 cpn for 911 calls prg 20-08-13 prg 21-12-01 prg 21-13-01 cpn: prg off not assigned not assigned none *1 assigned none *1 assigned not assigned 21-12-01 assigned 21-12-01 on not assigned not assigned none *1 assigned 21-13-01 assigned not assigned 21-12-01 assigned 21-13-01 off not assigne...

Page 283

Default settings disabled system availability terminals none required component(s) none related features automatic route selection (ars/f-route) central office calls, placing t1 trunking (with ani/dnis compatibility) isdn compatibility guide to feature programming program number program name default...

Page 285: Flash

Flash description flash allows an extension user to access certain co and pbx features by interrupting the trunk loop current. Flash lets an extension user take full advantage of whatever features the connected telco or pbx offers. You must set the flash parameters for compatibility with the connect...

Page 287: Flexible Ring

Flexible ring (this feature is for v1.5 or higher) description previously ring tones for incoming trunk calls are assigned to same tone at the extension. From v1.5 extensions have ability to assign individual ring tones for each trunk call. Beside system programming ring tones can be assigned by acc...

Page 289

2. Dial 43 for each line key and each night mode setting. 3. Press the select softkey. 4. Then line number 01 is indicated. Dial preferred line number if necessary. 5. Press the select softkey. Current set ring type is indicated at 2nd line of lcd. 6. Press the select softkey. Then set ring tone is ...

Page 291

• since making changes in prg 11-01 does not automatically make any other changes in any other program, changing the number plan after the system is in operation may cause problems in the following programs: prg 11-01 type 2 (extension number) prg 11-01 type 1 (service codes) 11-02 11-08 15-12 22-11...

Page 293

Program number program name default note 11-10-24 service code setup (for system administrator) - smdr - group accumulated printout code 622 11-10-25 service code setup (for system administrator) - ac- count code accumulated printout code 623 11-10-26 service code setup (for system administrator) - ...

Page 295

Program number program name default note 11-11-35 service code setup (for setup/entry operation) - pi- lot group withdrawing 650 11-11-36 service code setup (for setup/entry operation) - toll restriction override 663 11-11-37 service code setup (for setup/entry operation) - ring volume set 729 11-11...

Page 297

Program number program name default note 11-12-29 service code setup (for service access) - direct ex- tension call pickup ** 11-12-30 service code setup (for service access) - specified trunk answer 672 11-12-31 service code setup (for service access) - park hold #6 11-12-32 service code setup (for...

Page 299

Program number program name default note 11-15-12 service code setup, administrative (for special ac- cess) - extension data swap not assigned 11-15-13 service code setup, administrative (for special ac- cess) - remote access from disa not assigned 11-15-14 service code setup, administrative (for sp...

Page 301

Timer class 0 timer class 1~15 title comment 24-01-04 20-31-13 exclusive hold recall callback time an exclusive hold recall rings an extension for this time. If not picked up, the call goes back on non ex- clusive hold. Station timer class is referred by held call. 24-01-06 20-31-14 park hold time -...

Page 303

Program number program name default 20-31-19 timer class timer assignment - long conversation warn- ing tone time (trunk to trunk) 3600 (seconds) 20-31-20 timer class timer assignment - long conversation dis- connect (trunk to trunk) 10 (seconds) 20-31-21 timer class timer assignment - disa internal...

Page 305

Program number program name default 21-01-18 system options for outgoing calls - reset dial after failure of trunk access set to 0 (on) for forced trunk disconnect to work. 1: disable operation to disconnect a busy trunk: multiline terminal 1. Press a line key for trunk. - or - dial trunk access cod...

Page 307

Guide to feature programming program number program name defaul 11-12-25 service code setup (for service access) - direct call pickup - own group 756 11-12-26 service code setup (for service access) - call pickup for specified group 768 11-12-27 service code setup (for service access) - call pickup ...

Page 309: Group Listen

Group listen description group listen permits a multiline terminal user to talk on the handset and have their caller’s voice broadcast over the telephone speaker. This lets the multiline terminal user’s co-workers listen to the conversation. Group listen turns off the multiline terminal handsfree mi...

Page 311: Handset Mute/handset Cutoff

Handset mute/handset cutoff description at the same time with microphone on/off control, handset mute/handset cutoff is provided to multiline terminals connected to the sl1100 system. While talking on the multiline terminal handset, a station user can press mute key to mute the transmit speech path....

Page 313: Handsfree and Monitor

Handsfree and monitor description handsfree allows a multiline terminal user to process calls using the speaker and microphone in the telephone instead of the handset. Handsfree is a convenience for workers who do not have a free hand to pick up the handset. For example, a terminal operator could co...

Page 315: Ringing

Handsfree answerback/forced intercom ringing description handsfree answerback permits an extension user to respond to a voice-announced intercom call by speaking toward the telephone, without lifting the handset. Like handsfree, this is a convenience for workers who do not have a free hand to pick u...

Page 317: Headset Operation

Headset operation description a multiline terminal user can use a customer-provided headset in place of the handset. Like using handsfree, using the headset frees up the user’s hands for other work. However, headset operation provides privacy not available from handsfree. As the headset plugs into a...

Page 319: Hold

Hold description hold lets an extension user put a call in a temporary waiting state. The caller on hold hears silence or music on hold, not conversation in the extension user’s work area. While the call waits on hold, the extension user may process calls or use a system feature. Calls left on hold ...

Page 321

Program num- ber program name default 20-11-13 class of service options (hold/transfer service) - opera- tor transfer after hold callback cos 01~15 = 0 20-17-01 operator extension - operator’s extension number 101 24-01-01 system options for hold - hold recall time 90 (seconds) 24-01-02 system optio...

Page 323: Hotel/motel

Hotel/motel description your system provides hotel/motel services in addition to the many features available to business users. These hotel/motel services help you run your facility more efficiently, save you time and money and provide your guests with more responsive service. Hotel/motel features i...

Page 325

Hotel/motel feature quick reference chart check which room telephones have wake up calls set: without lifting the handset, press wake up (group). View the check out status of a room: without lifting the handset, press status (door). Message waiting leave a message waiting: call the room telephone + ...

Page 327

System availability terminals all terminals required component(s) dss console license (sl-sys-hotel lic) related features code restriction/toll restriction department calling do not disturb (dnd) flexible system numbering guide to feature programming program num- ber program name default 10-20-01 la...

Page 329

Program num- ber program name default 42-03-08 class of service options (hotel/ motel) – room to room call restric- tion 1 42-03-09 class of service options (hotel/ motel) – dnd setting for own exten- sion 1 42-03-10 class of service options (hotel/ motel) – wake up call setting for own extension 1 ...

Page 331

Program num- ber program name default 42-03-04 class of service options (hotel/motel) - dnd setting for other exten- sion 1 42-03-09 class of service options (hotel/motel) - dnd setting for own exten- sion 1 setting up operation to enable dnd at a room telephone: 1. Lift the handset. 2. Dial 627. Yo...

Page 333

Hotel/motel - dss console monitoring description use dss console monitoring to see who has messages and wake-up calls and even their room's status. The dss console provides the supervisor's station with unique one-touch room monitoring abilities. Instead of relying on an elaborate off-line tracking ...

Page 335

Setting up operation to check which room telephones have messages waiting: 1. Without lifting the handset, make sure the keys programmed for room status mode and wake up call mode are off. If the dss key is: the guest has: on (red) a message waiting off no messages to check which room telephones hav...

Page 337

Hotel/motel - message waiting description use message waiting so that while a guest is out they can leave a message waiting so they can automatically call you when they return. If you call a guest and they are away from their room, leave them a message waiting for a return call. When the guest retur...

Page 339

2. Dial 0. You hear confirmation tones. The message waiting lamp on the telephone you called flashes. 3. Hang up. If you want to cancel the message you just left, lift the handset and dial 773. If you know the number of the extension at which you left the message, dial 771 and that extension number ...

Page 341

Required component(s) refer to hotel/motel. Related features hotel/motel guide to feature programming program num- ber program name default 20-06-01 class of service for extensions extension 101 is class 15 and other extension are class 1 42-01-06 system options for hotel service - flexible room sta...

Page 343

To set a room as checked out: set a room as checked out after your guest checks out and the room is clean. You can set a room as checked out only if you have previously dialed 638 to check it in. 1. Lift the handset. 2. Dial 639. 3. Dial the extension number of the room you want to check out. You he...

Page 345

Hotel/motel - room status printout description use the room status printout to get detailed, up-to-the-minute printouts that show the status of all your rooms. Use the room status printout to get a concise overview of the status of guest rooms at a glance. The printout gives you up to the minute rep...

Page 347

Guide to feature programming program num- ber program name default 10-20-01 lan setup for external equipment - tcp port external device 1~10 = 0 external device 12~14 = 0 20-06-01 class of service for extensions extension 101 is class 15 and other extension are class 1 42-05-01 hotel room status pri...

Page 349

3. Dial the room status printout option: 0 = all printouts 1 = room status list (check-in and house cleaning status) 2 = call restriction list 3 = do not disturb and room clean list 4 = message waiting list 5 = wake up call list 4. Hang up. Issue 2.0 sl1100 features and specifications manual 1-337 h.

Page 351

Program num- ber program name default 42-03-08 class of service options (hotel/ motel) - room to room call restric- tion 1 setting up operation to enable room–to–room call restriction for a guest's telephone: 1. Lift the handset. 2. Dial 635. 3. Dial the guest's telephone number. You hear confirmati...

Page 353

Related features hotel/motel guide to feature programming program num- ber program name default 16-02-01 department group assignment for extensions refer to programming manual. 21-01-02 system options for outgoing calls - intercom interdigit time 10 (seconds) 42-04-01 hotel mode one - digit service ...

Page 355

Conditions none default settings disabled system availability terminals refer to hotel/motel. Required component(s) refer to hotel/motel. Related features hotel/motel issue 2.0 sl1100 features and specifications manual 1-343 h.

Page 357

Program number program name default note 42-02-02 hotel/motel telephone setup - toll restriction class when check in 1 42-03-07 class of service options (hotel/ motel) - restric- tion class changing for other extension 1 setting up operation to change a room telephone toll restriction (when checked ...

Page 359: Hotel/motel - Wake Up Call

Hotel/motel - wake up call description use wake up call to have your guests set their wake up calls- or you can set wake ups for them. A wake up call is like an alarm clock: set it and it alerts the guest at prescribed time. But unlike a simple alarm clock, wake up call has some unique advantages. G...

Page 361

Setting up operation to set a wake up call for your own room: 1. Lift the handset. 2. Dial 631. Issue 2.0 sl1100 features and specifications manual 1-349 h.

Page 363: Hot Key-Pad

Hot key-pad description the hot key-pad feature allows the user to place a call without lifting the handset or pressing speaker key. When the user dials another extension number on an idle telephone with hot key-pad enabled, speaker key lights and the internal call is made. When the user dials the t...

Page 365: Hotline

Hotline description hotline gives a multiline terminal user one-button calling and transfer to another extension (the hotline partner). Hotline helps co-workers that work closely together. The hotline partners can call or transfer calls to each other just by pressing a single key. The hotline featur...

Page 367

Program number program name default note 30-05-13 dss console lamp table - hotel status code 5 (hotel dss) 5 (il) 30-05-14 dss console lamp table - hotel status code 6 (hotel dss) 3 (rw) 30-05-15 dss console lamp table - hotel status code 7 (hotel dss) 6 (iw) 30-05-16 dss console lamp table - hotel ...

Page 369: Illuminated Dial Pad

Illuminated dial pad description illuminated dial pad let the ip4ww-[ ]txh-b-tel and ip4ww-24tixh-c-tel to illuminate their dial pad. Dial pad can be illuminated in two ways. • when the phone received call or made called. • when the phone are set to illuminated automatically. Exit help flash clear/b...

Page 371

3. Dial 00 ~ 13 to enter the threshold. After you dial the threshold you will hear a "beep" sound. 4. Press speaker key after you dial the threshold. To cancel automatic backlight: 1. At multiline terminal press speaker key and dial service code (706). 2. Dial 0 to cancel the automatic backlight. Af...

Page 373

• voice mail overflow if voice mail automatically answers trunks, voice mail overflow can reroute those trunks to other extensions when all voice mail ports do not answer or, with certain software, are busy. During periods of high traffic, this prevents the outside calls from ringing voice mail for ...

Page 375

4. Inmail searches the list of programmed extension names for a match of the caller-entered letters. 5. Voice prompts announce the first three matches, and allow the caller to dial a digit (1~3) to reach one of the announced matches. Additionally, the caller can dial 4 to hear additional matches (if...

Page 377

Related features automatic call distribution (acd) (v1.5 or higher) barge-in caller id call forwarding central office calls, placing clock/calendar display/time and date direct inward line (dil) hold message waiting one-touch calling programmable function keys transfer guide to feature programming t...

Page 379

Program number program name/description assigned data 41-19-01 acd voice mail delay announcement - delay message start timer determine the time the system waits before playing the delay mes- sage. 0 ~ 64800 (seconds) (default = 0) 41-19-02 acd voice mail delay announcement - mailbox number for 1st a...

Page 381

1. Press speaker key (or lift the handset at the single line terminal) and choose from the following dial access codes: 741 = call forward – immediate (prg 15-07 or sc 751: code 10) 742 = call forward – busy (prg 15-07 or sc 751: code 11) 743 = call forward – no answer (prg 15-07 or sc 751: code 12)...

Page 383

1. Do nothing. The message is automatically being recorded in your mailbox. The broadcast stops when your caller hangs up. - or - 1. Lift the handset to intercept the call. You connect to the caller. The system records the first part of the message in your mailbox. The line key changes from red to g...

Page 385

• schedule 1 uses routing mailbox 1 and runs sunday through wednesday from 8:30 am to 5:00 pm. • schedule 2 uses routing mailbox 2 and runs thursday and friday from 11:00 am to 1:00 pm. • at all other times, routing is handled by the default mailbox specified in prg 47-11-03 : default mailbox catego...

Page 387

Inmail-automatic access to vm by caller id description an inmail mailbox can be associated with a specific caller id (cid) number. When that cid number is presented to the inmail, it automatically logs the user into their mailbox. This greatly improves vm accessibility for outside callers. Two types...

Page 389

Program number program name default 22-11-06 did translation table number conversion – transfer destination number 2 0 25-03-01 vrs/disa transfer ring group with incorrect dialing 0 25-04-01 vrs/disa transfer ring group with no answer/busy 0 operation retrieve vm messages to retrieve vm messages fro...

Page 391

Inmail-cascade message notification description if an extension user receives a new message in their mailbox, cascading message notification will call them at up to five preset destinations to let them know a new voice mail message has arrived. A destination can be an outside number (such as a cell ...

Page 393

Figure 1-22 cascade message notification flow chart-2 issue 2.0 sl1100 features and specifications manual 1-381 i.

Page 395

2. When the subscriber receives a new message, the inmail dials the first active destination in the cascade that should receive the message notification. • inmail waits up to 30 seconds (approximately five rings) for ringback, reorder, busy or voice activity from the called number. If nothing is det...

Page 397

Operation to set up cascade notification: the display information and soft keys are available for ip multiline telephone & sl1100 multiline telephone. 1. Access the all message notification setting menu. Log onto subscriber mailbox. V m a i l - m a i l b o x : 1 0 1 m s g s n e w : 0 a r c h : 0 l s...

Page 399

4. Message notification main menu inmail plays a summary of your message notification settings. D e s t 1 d i s a b l d 1 2 a m - 1 2 a m p h o n e : e n b l d i s b l c h n g e b a c k if phone number already exists, d e s t 1 d i s a b l d 0 8 a m - 0 6 p m p h o n e : 2 0 3 9 2 6 5 4 0 0 e n b l ...

Page 401

12. Message notification programming (friday) (v2.0 added) d a y o f w e e k : f r i - e n a b l e d e n b l d i s b l n e x t e x i t d a y o f w e e k : f r i - d i s a b l d e n b l d i s b l n e x t e x i t 13. Message notification programming (saturday) (v2.0 added) d a y o f w e e k : s a t - ...

Page 403

7-23 thu 4:35pm 101 sta101 menu dir vm:xx cl:xx vmail - mailbox : 101 msgs new:0 arch:0 lstn greet lvmsg more> code notify callh more> on off dest back vmail - mailbox : 101 msgs new:0 arch:0 setup mgr rcnam more> configure mbox 101 phone email back message notification phone notification : on on of...

Page 405

Day of week:tue-enabled enbl disbl next exit day of week:tue-disabld enbl disbl next exit day of week:wed-enabled enbl disbl next exit day of week:wed-disabld enbl disbl next exit day of week:thu-enabled enbl disbl next exit day of week:thu-disabld enbl disbl next exit day of week:fri-enabled enbl d...

Page 407

Like any other email client, email notification uses the from field to identify the person that left the message being delivered. In the email message, the data in the from field is formatted as name [reply to], where: • name identifies the person that left the message. • reply to * is the email add...

Page 409

Provider email address for sms text message alltel yourcellphonenumber@message.Alltel.Com at&t wireless yourcellphonenumber@mobile.Att.Net or yourcellphonenumber@mmode.Net boost mobile yourcellphonenumber@myboostmobile.Com cingular yourcellphonenumber@mobile.Mycingular.Com or yourcellphonenumber@cin...

Page 411

Program number program name default note 47-20-12 station mailbox message notification options – day of week wed- nesday 0 (v2.0 added) 47-20-13 station mailbox message notification options – day of week thursday 0 (v2.0 added) 47-20-14 station mailbox message notification options – day of week fri-...

Page 413: Inmail-Find-Me Follow-Me

Inmail-find-me follow-me description find-me follow-me helps an outside caller locate an extension user who is not at their desk. If their call is unanswered and is picked up by voice mail, the caller has the option of dialing a digit to try up to three alternate find-me follow-me destinations. A de...

Page 415

Setting up message notification d (3) change your find-me follow-me destinations. [dest] # back up to the previous level without changing your entry. [back] (1) (2) (3) enter the destination number to change. [dest1] [dest2] [dest3] # back up to the previous level without changing your entry. [back]...

Page 417

System availability terminals all multiline terminals required component(s) sl-vm-advance license related features none guide to feature programming program number program name default 11-11-13 service code setup (for setup/ entry operation) – display lan- guage selection for multiline terminal 678 ...

Page 419: Inmail Park and Page

Inmail park and page description inmail park and page can automatically park a call at an extension and page the user with a recorded paging message announcing the parked call. The called extension user can then go to any telephone and implement personal park to pick up the call. With inmail park an...

Page 421

1 (yes) 1 (imm) 1 (yes) caller immediately hears greeting and can leave a mes- sage. **1. For a screened transfer (strf) with a next call routing mailbox assigned, caller can dial 1 to leave a message or 2 for other options. **2. For an unscreened transfer (utrf) with a next call routing mailbox ass...

Page 423

Recording your paging message in these instructions: [telephone softkey] [back] select to go back to the mailbox options menu. To retrieve a call parked in a personal parked orbit refer to table 1-38 picking up a parked call on page 1-411 . Table 1-38 picking up a parked call picking up a parked cal...

Page 425

Ub home page ua home page telephone setting ? Individual extension? Vrs messages vm messages and greetings (all mailboxes) inmail station options virtual extension ring function key assignment one touch key feature setup vm messages (own subscriber mailbox) figure 1-24 inmail user pro login diagram ...

Page 427

System availability terminals all terminals required component(s) cpu with pz-vm21 daughter board inmail compactflash and sl-vm-advance license related features inmail voice response system (vrs) upload download audio guide to feature programming program number program name input data default 90-02-...

Page 429

Changing mailbox greetings using user admin mode (ua) audio files up to 1 mb may be uploaded to the inmail for any mailbox greeting. In order for uploaded greetings to play on the inmail they must be in the proper format. Audio files not recorded in the proper format may not playback on the inmail. ...

Page 431: Intercom

Intercom version 2.0 or higher software provides the special ring tone when pre-assigned extension places an intercom call. Description intercom gives extension users access to other extensions. This provides the system with complete internal calling ability. Handsfree answerback/forced intercom rin...

Page 433

Handsfree answerback/forced intercom ringing: program num- ber program name default 20-02-12 system options for multiline telephones - forced inter- com ring (icm call type) 1 20-06-01 class of service for extensions extension 101 is class 15 and other ex- tension are class 1 20-08-10 class of servi...

Page 435: Ip Multiline Station (Sip)

Ip multiline station (sip) description the sl1100 system supports ip terminals. Ip terminals have the same look and functionality of typical multiline terminals, but they are connected to the cpu via ip rather than by a hardwired connection to a digital station port. The following ip multiline termi...

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Router a router b 172.17.0.254 10.1.1.2 ip address 172.17.0.100 sip port 5060 172.16.0.254 10.1.1.1 voip lan ip address 172.16.0.10 voip gw ip address 172.16.0.20 sip port 5080 internet system ip terminal figure 1-25 example- nat traversal table 1-41 example - system setting index prg default input ...

Page 439

Music on hold is also provided by the ip terminal. The settings in prg 10-04: music on hold setup are ignored except to determine whether or not music should be provided. If prg 10-04-02 is set to 0, music on hold is not heard. If prg 10-04-02 is set to 1 or 2, music is provided by the ip terminal. ...

Page 441

System availability terminals all ip multiline terminals required software none required component(s) cpu with voipdb installed related features none guide to feature programming ip multiline station (sip): program number program name default 10-12-02 cpu network setup - subnet mask 255.255.255.0 10...

Page 443: Ip Multiline (Sip) - Ml440

Ip multiline (sip) - ml440 description many smb businesses, understanding the impact of a mobile workforce, are rapidly defining their requirements for enabling effective communications and information access for mobile users. Smb mobility will allow the individual staff member to be instantly acces...

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Local feature ml440 built-in vibrator yes speakerphone mode yes bluetooth headset no headset yes backlit for keys yes volume key up/down yes mute key yes soft keys based on status call yes • hold • conference • transfer centralized directory yes table 1-45 supported system feature list feature name ...

Page 447

Feature name ml440 comments note ecology n/a e911 compatibility yes flash no flexible system numbering yes flexible timeouts yes forced trunk disconnect no group call pickup yes group listen no hands free and monitor no this is a function of the ml440 handset. Hands free answerback/forced intercom n...

Page 449

Feature name ml440 comments note secretary call (buzzer) yes secretary call pickup yes voice announcement is not supported on ml440 hand- set. Security n/a selectable display messaging yes selectable ring tones no selectable ring tones is a function of the ml440 and not the phone system. Sl desktop ...

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Program num- ber program name default 20-02-12 system options for multiline telephones - forced inter- com ring (icm call type) 1 20-06-01 class of service for extensions extension 101 is class 15 and other ex- tension are class 1 20-08-11 class of service options (outgoing call service) - protect f...

Page 453

Ip single line terminal (sip) description sip (session initiation protocol) is used for voice over internet protocol. It is defined by the ietf (internet engineering task force) rfc3261. Other rfc designations, such as rfc3842, refer to a later implementation of sip and may be supported by the sl110...

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• t.38 (fax) is supported for 3rd party sip "ip single line terminal (sip)" station ports. • prg 15-03-03 must be set to 1 (special) at the receiving terminal in order for t.38 to function. • when using 3rd party sip stations, the sip server name can not contain a parenthesis. • the exclusive hold r...

Page 457

Feature name standard sip comments note group call pickup yes group listen no handset mute/handset cutoff yes handset mute is a function of the sip device. Handsfree and monitor yes hands-free is a feature of the sip device. Handsfree answerback/forced in- tercom ringing no handset operation yes hol...

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